bar with black country ales on tap, and a small number of rooms upstairs

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

nice ales in the bar too

the bar was pleasant to sit in and the staff were very friendly and helpful

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

thought the bar was a bit vibeless, it felt a bit like a waiting room

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

i like the bar and the scenery

able to provide early check in after some persuasion.

early check in was a big bonus for us as we were attending a wedding

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom was

we ate in the bar in the evening & food was good

full range of comforts in the bar and entrance area, a well designed, extremely comfortable room and bathroom and a good

great food (love the healthy options on the menu) the gym is brilliant

free use of pool and car park - unlike some other big chains.

staff especially receptionist eni & matt on breakfast duty were friendly & professional

were very pleasant and very helpful, room was very clean and tidy, breakfast good drinks at the bar reasonably priced all in all a brilliant stay

breakfast excellent, the lids covering food very heavy room comfortable and warm and clean.

breakfast great, friendly and accommodating

many thanks to josh, kim and the lovely lady who sets up the breakfast and lots of other

we didn't miss a cooked breakfast either

breakfast was good quality but the best thing was the excellent staff who were far nicer than most

lucy in the bar was brilliant 'service with a smile'

an issue with the wifi

the wifi was very reliable, which was very important for us

good wifi

wifi worked very well in the room and in the communal areas of the hotel

there are was a table top to sit with laptop at, wifi was very good

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve in an old building

nothing, it was excellent

her than the wifi was a bit slow).

the wifi was sporadic.

wifi isn't great, the bathrooms could use an update and the bar area needs some new

no free wifi

my room was spacious, with excellent wifi, tea/coffee facilities and tv plus the shower room was clean with plenty of hot water

the signal and wifi wasn't the best

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

wifi access

great bar and restaurant

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

beautiful rooms - lovely breakfast - very friendly and helpful staff

breakfast was well served

we had both dinner and breakfast there and the food and service was exceptional

plenty of car parking and brilliant wifi

wifi connection only available in public areas and rooms close to reception

no wifi in the bedrooms

the wifi didn t work very well

wifi was poor - very low strength and spasmodic - definitely needs improvement.

no code for wifi

no heating. no wifi. too few sockets. dodgy mirror lighting. missing lampshade. crummy

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

room

ybe a room with 2 beds in or just a bed which is more practical than a four poster) the wifi was very hit and miss and the tv was pixilated

only reservation is about the wifi, it kept on dropping and had to reconnect in the middle of a task

wifi could be better

the shower was excellent and wifi trouble free

wifi was slow

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

we had breakfast, lunch and dinner and the food was delicious, very good prices and catered for my rather

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

we had dinner in the bar area & buffet breakfast in the restaurant

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

comfortable nights sleep, very quiet and the golf course is great for a morning run.

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

nestled in very nice grounds by the golf course

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

drinks prices in the bar were a bit expensive.

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

i arrived in the evening around 19:00 and staff were polite and friendly, helpful got a late check out sorted

breakfast was very good, considering the current pandemic

was nice and clean and close to location we needed great value for money breakfast lovely

covid has reduced the services provided but the hotel staff still did a good job providing room service so nothing to complain

the gym was closed due to the lockdown.

be amazing if it had a swimming pool

our room was modern and spacious

very good room service. comfy beds. lots of choice at breakfast. a very good place to stay!

comfortable stay with free wifi and parking

swift check in with clear instruction on wifi and parking - free

wifi very good, shower was brilliant

great wifi and tv stations. comfortable bed.

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

quiet and great wifi

tv didn't work so had to change rooms couldn't get wifi ud83dude43

you travel with two teenagers the instantly want wifi

excellent breakfast and very comfy room with good and easy wifi access

good wifi

bed, beautiful golf course views, excellent breakfast, very attentive staff, good wifi connection in rooms

ultimately a little soulless, wifi a bit

wifi was patchy

room is big enough and clean ,the wifi network is ok also the location is good enough the staff are good

good wifi, comfy beds, plenty of parking and friendly staff

i found the wifi to be rather intermittent and i really don't like a shower in the bath.

free wifi worked in room which is so unusual but so necessary when working away from home

oh and the wifi is terrible, you can barely browse the internet, let alone stream something, no chance with

large clean bedroom , good wifi

extra for pool wifi poor no electrical point by side of bed heating very sparce on a timer but i did get given a

wifi was free

excellent location, good wifi

quiet location, tucked away in the back streets next to the canal with good parking

the bar had a nice atmosphere full of very welcoming locals

a little noise from the bar below, but it is a pub after all

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

their bar had a live band

the bar was also great with plenty tvs showing the football and very friendly locals

staff were amazing and the bar was really friendly and welcoming

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

lovely location, friendly bar staff and room just as described

the property had no customers in the bar they shut early so was unable to get a night cap

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

location next to the river, wonderful traditional bar with open fire and friendly

connor is a great new manager there and hotel & bar great as usual thanks!

a nice cosy bar area with a fire tv and music

but bar did close promptly at 11

the bar staff were fantastic and the room we stayed in lovely

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

there is a separate restaurant area, and the bar has all the personality of a traditional village

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

stylish bar and restaurant, good food, great service

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

busy little bar saturday evening

the location and room were quiet , well insulated from a very popular friendly bar and restaurant

in the morning, we had breakfast which was included in the price and it was delicious

i didn't have time to have breakfast, so the chef offered to make me a bacon sandwich to taje on my journey

staff were very welcoming, the room and bed were very comfortable and the breakfast was superb

could have been a bit cleaner in the room, just a slight dusting. wifi was not great ud83dude12

hotel, staff helpful, free wifi and parking

wifi connection was very good

very worn & tired, wifi was non existent, think they had 1 member of staff working at once

beds were narrow, no wifi access, no toothbrush cup, room air-conditioning didnt work

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

the room was large and well equipped with the kitchen

location, great modern conversion, comfy bed, good kitchen and bathroom

really well decorated and staff were very kind to offer a late check out

it was brilliant to have a fridge and kitchen area, dining table and sofa, what more could you need for a very comfortable stay

the wifi bandwidth was really poor

issue wifi was not working

the only niggling thing was the wifi.

location and wifi.

a good stay as usual. room was clean and comfortable. wifi good.

wecpaid a little extra for an excellent cooked breakfast

the continental breakfast basket outside our door was fantastic

is great for an evening walk round worcester and relaxing in the bar for a couple of pints before a short walk upstairs to bed is my idea of perfection

made to feel welcome on arrival by very friendly, helpful staff despite the bar being busy

the staff are lovely. breakfast was great and the location was perfect

clean and comfortable for the cost friendly staff very cosy in bar area nice food

lovely restaurant area and bar area

nice atmosphere in the bar and restaurant

bar well stocked

history tour guide said bar area of this pub is the oldest in worcestershire

breakfast was great and the pre order just what we need to get us on our way for an early start for

we had an evening meal and breakfast

bar was very busy in the evening (it was a saturday) and we found it a little tricky to get served

loved the rooms, the facilities, the bar and food

the breakfast was amazing and relaxing and we had a late check out due to a later appointment

noise from the bar late into the night but i realise there was an extension of hours due to the royal

limited bar snacks

the bar is great with outside seating rooms are large comfortable and clean, the owner has kept the

don't own it ,breakfast available, and they ve even got sky sports in the friendly well stocked bar downstairs ,views of the river ,what's not to like about this

the bar and restaurant service was first class

poor wifi in room. noise from other rooms.

the wifi works well in the rooms

wifi in the annex kept dropping out, which was a pain, but didn t detract from a great

tv in my room was a bit small, and wifi in annex was a bit slow - but that is the slightest of minus points in an otherwise excellent

the wifi was a little hit and miss but nothing else

i was arriving from canada that day and needed on site parking, breakfast included and wifi for a work call, as well as a comfy room

wifi wasn't great

nothing really, if being picky, the wifi was a bit unstable but no big deal.

wifi was not great but the staff were helpful about this and breakfast although included in the

wifi code in room incorrect

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

having to agree to receive marketing info in order to access the wifi is a bit cheeky

signal is poor but the hotel offers free wifi which is good

guest wifi was a little flaky on occasions & the landing page login could be better streamlined for a

the wifi was frustrating - but maybe i just caught it on a bad day.

lovely friendly staff very helpful cracking bar and food very enjoyable stay

food is great, both in the bar and restaurant

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

breakfast was excellent

lovely bar and restaurant

the room was comfortable and spacious and the breakfast was excellent and hearty - just what was needed

we had lunch, dinner and breakfast and it was all delicious

the decor and ambiance of the restaurant and bar area

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

i was in the car with 3 kids and i was booked for a dinner with a group of friends

rooms need better soundproofing if staying with kids

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

this was all served in a kids party bag with no protection from handling food due to the current covid situation this was

small hotel, everything was convenient. very good breakfast and a comfy bed.

the breakfast was stunning,

there is also a bar available in the eve

bar and lovely garden

the breakfast was lovely and delicious however we expected buffet style like other hotels.

we stayed only one night as we were with kids and tired after long travels

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

the place is really good and we like it. kids love it and the people are nice, too!

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

the staff wasn’t the fastest at serving you at the bar but not a major issue.

staff both serving meals and behind the bar professional and polite

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

a saturday night and what was obviously a local to others, the bar was a little noisy downstairs which we could hear from our room

great food good bar nice breakfast rooms better than any hotel i’ve stayed

breakfast was super excellent

was very comfortable / breakfast lovely / staff accommodating with booking extra breakfast and early check in

place was really nice, the staff were so friendly and helpful and the breakfast was delicious

no food or snacks available at bar when we came in at 11pm

very clean and great location. staff were lovely especially in the bar area

i needed a late check out and that was no problem which really helped me out as i had a young child with me

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

lovely place and great bar below with decent food and range of beers - room was nice enough.

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

the check in process at the busy bar area

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

kids enjoyed very much ud83dude04

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

no wifi n the room

wifi on floor 4 very good

wifi failed at times / phone was out of order

wifi quality was very poor

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

the bar was very lively when we arrived but didn’t disturb us once in the room

bar area was exceptional also

there is a bar and restaurant on site, though we did not use it

the bar was excellent with tasty food

wifi strong

wifi coverage was spotty

meal and had planned to enjoy a few drinks and complete some work

wifi, they should of put something on booking

a bit noisy with the window open

reception staff, bar staff, restaurant staff (evening and breakfast staff) and house keeping were excellent

food in the bar was good and plenty of choice for

bar staff were just as friendly

we spent some happy times in the bar and enjoyed the food muchly

we had the breakfast included which was delicious

the wifi was slow at times

wifi could have been better

excellent pool and spa area. quiet location but nice pub an easy walk away. wifi worked well.

wifi only accessible inside the building not in outside seating areas

wifi was a bit choppy but reception worked hard to resolve in less than 15mins so not really an

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

kitchen was there but not very well equipped

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

space. washing machine. kitchen. peaceful. tv

poor wifi

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

you could improve your wifi, put wardrobe doors and a bit of colour on bedding

on collection of the keys. please tell guests about the breakfast times, wifi code.

wifi could be faster, but can t complain for the price we paid

didn't like that the wifi didn't connect

wifi was very good but after changing rooms to move away from back of hotel

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

better wifi signal would have been handy but i have no complaints

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

wifi very very poor

free wifi for guests

trouble checking in ,wasnt told about the wifi and how the gym package worked we booked the hotel not really in an ideal place bit of a walk

wifi is very poor and no service in the room - once you're in the room, you can't get any internet

my mobile didn't have reception at all, hotel wifi was dropping frequantly.

breakfast was delicious and plenty of it

husband appreciated the honesty bar for a 'night cap'

early check in with a morning call to confirm that we were still going that day

love the fact there is an honesty bar in the very comfortable lounge area, well stocked and sensibly priced

there is even a small bar with an open fire if

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

convenient that there is bar at hotel

breakfast choice, facilities were great , fat better than premier inn where we previously stayed

the experience was great except the early check in fee

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and the speakeasy vibe of persian bar is amazing

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

poor wifi

wifi was poor - most of the time not good enough to watch netflix

wifi is really bad

no wifi

wifi was extremely

breakfast is next door in the bar, the food was delicious and the bar again very well presented

went for a few drinks in the evening and breakfast the next morning

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

easy check in. added late check out on for only £10 more. close to bars.

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

late check out however one of the very rude staff members barged in 2

the wellness/spa facilitieswas also great

very easy check in and my little boy loved the swimming pool which was suitable for all ages

alisha and adam made it a joy to visit the bar area

i love this hotel and the use of swimming pool,

people were friendly and the gym and swimming pool were fab

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

breakfast!ud83dude29

breakfast, really friendly and attentive staff

the breakfast in the morning was exceptional, and had a great variety of options available to choose

the choice of breakfast was great

no free wifi !

the attempt to make me pay for wifi

good wifi, just an overall good experience

paid-for wifi.

good wifi

wifi was a bit weak in my room, but it is a very old building so i will forgive them that

wifi speed was too slow so i had to use my mobile data instead

the wifi could do with updating from three systems to one.

great location with free parking on site. beautiful clean rooms and friendly staff

parking is ample

breakfast was exceptional, i can honestly say the best we have ever had

stayed for just one night, our room was on the ground floor near to the bar so it was quite noisy in the evening but was quiet by the time we left the restaurant

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

a little bit to formal for my taste. could have been warmer in bar and dining area.

we really enjoyed our evening meal from the bar menu

gym great, not crowded

the dinner menu was a little overpriced but the bar menu was not bad.

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

to do with the hotel but seeing someone at breakfast all sweaty from being at the gym, mopping himself with a towel and leaving it on the table

we got offered a complimentary late check out of an extra hour also which was nice

there was no information in the room to tell you the wifi code or what time breakfast is served and no numbers to call reception

the wifi was terrible so i was moved into the main house

the wifi was hot and miss and a little slow

at worked

ironing board and iron tv with freeview, free wifi

comfortable bed, warm room and good shower and wifi, all of which are important when you travel

with plenty of power, great stock of tea, coffee and fresh milk in a little fridge and excellent wifi

breakfast was a perfect english breakfast and made to order

nc yogurt, private joke )

breakfast was good

we liked it all gorgeous setting . breakfast delicious . bar area good and family friendly .

great clean rooms and bar area

late check out at 11am so not rushed

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night - all with a smile

45pm and kids playing on

noise from the bar below was a bit of a nuisance as it went on longer than expected, but discovered it was a

sign on building outside clearly states 'restaurant' and 'bar-food'

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

great location, nice bar staff who showed us to the apartment.

flat had absolutely nothing, not even tea or coffee but the bar staff gave us some tea bags and instant coffee

per hour per room early check in

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

room was very comfortable and had a gym.

staff were very helpful and kids loved the choices at breakfast.

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

wifi was breaking

the wifi and tv worked well

facilities in the room were fantastic with reliable wifi and a 49

sky, free wifi, netflix, bbc iplayer and so much more

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

you should not have to register to access free wifi.

wifi not great from the room

rooms were very nice with free tea, coffee and wifi

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

next day, tv and the wifi wasn t working for about 3 hours

the wifi was good too

wifi working, no instructions on room service or ringing down to reception

good location and clean, modern room. the wifi connection is strong and included in room cost.

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the reception

would be excellent if self-service laundry facilities were available

we paid for late check out ontop of this but kept getting disturbed

was checked in early and was perfect for me and the kids

this in itself is ok until the laundry truck arrives around five in the morning

liked the location, the size of the room, speedy wifi and floor to ceiling window

the wifi wasn't that strong. minor issue.

breakfast too expensive, wifi did not work

the wifi reception not that great had to use my mobile data

the wifi could be better

the free wifi was necessary and utilised

i was concerned about the open wifi

screen mirror didn t work and casting was pants as wifi not great

tv with youtube, netflix etc, free wifi, free gym

wifi unsecured with an expired security certificate on the t&cs- not good for business visitors!

collar place, interesting people at the bar and staff that is quirky in the right way

breakfast was different to what i expected but it was nice, i enjoyed a nice morning coffee to wake

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

the wifi connection

wifi is not very convenient.

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

the wifi wasn't very good

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many