wifi not great

wifi was weak and could have been better.

sometimes wifi and mobile signal was poor

the wifi was rubbish

free wifi was not good

wifi coverage dreadful

room temp warm & wifi poor

wasn't good but there is wifi

the hotel app is okay but depends on having access to wifi which does drop out at the resort

wifi was a bit patchy

superb cooked breakfast

breakfast wholesome and very good choices

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

well stocked bar and lovely location

breakfasts were provided on the basis of choice - a range of cereals, breads for toasting, yoghurt

stunning views, excellent breakfast. just a terrific wee hotel.

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

food was absolutely amazing, and breakfast

breakfast was well arranged and tasty with a good variety.

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an amazing

the evening meals had a good choice & the bar was very good

the pool is an added bonus

good eat on 4 single rooms for a golf outing

swimming pool a bonus evening meals very

however if you want to drink at the bar or eat a meal then you have to leave your dog in the car or in your room

spa bath

loved the spa bathtub

good bar and the food in the restaurant was excellent

comfortable, spacious room with sea view and plenty of hot water for a spa bath

big spa whirlpool bath

bar had great options, again no time to go though except when i bought a can of juice, pricing was

bar and restaurant for dinner

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

loved the charging points by the bed and excellent wifi

the room was modern, warm and it was helpful to have wifi too

the breakfast choice was good and tasty

breakfast was first class with great options

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

there was a couple of bus tours there and there was a half price bar with entertainment

bar doesn't open until 5

allowed to check in a little early on arrival, room was very clean inclding bedding and towels, bar staff were great and played well with the bingo, yes bingo, just a little before the nights

good bar selection and service will return to this hotel more often very impressed good parking and easy

breakfast was good and bar prices very reasonable

were very welcoming and let us have early check in which was much appreciated

george at reception was amazing. the bar staff were good and the indian food was fabulous.

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

their scotch whisky selection in the bar beds improving ud83dude01.

close to ferry. early check in.

they accommodated an early breakfast as we were travelling to the open golf

the bar and restraint was there if need

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

good breakfast, isolated village location. friendly staff especially lisa

the breakfast was the best i had throughout my

to hear other guests and people in the bar below, however given the age of the property this is to be expected and so didn’t bother us

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

carl & sandra are friendly & welcoming who take pride in what they're doing, sat in the cosy bar having a pint which was excellent, there's a good selection of single malts & other spirits

lovely log fires in bar and dining room

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

effective wifi in bedroom & public areas

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

wifi was spot on

wifi was awful. tv controls impossible to understand and no guidance in room.

unfortunately the wifi was not working and the quilt was a little light weight.

were here for one night, the wifi didnt work and there was no answer on the reception

the bar was clean, reception was extremely helpful and the wifi was satisfactory

wifi was great

walk to the airport for an early check in

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

on late flight

i had a long trip and they accommodated me with a late check out

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

no wifi no spa/pool

free wifi was good and allowed me to work from my laptop

wifi terrible, barely worked

the wifi didn t work

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

wifi could be better

great room, brilliant facilities and the wifi was great

the amount we paid was there was no fridge or ice machine, the tv in the bed didn t connect to wifi or wouldn t let us watch netflix etc

helped me with a late check in as my flight got in late

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

we ate in the bar and the food was great

lounge bar very comfortable and great value

really liked the quirky story behind the douglas hotel and the early check in

down by very poor wifi

wifi signal was not as strong as i would have liked

tea making facilities, tv and wifi

wifi in room

staff were very friendly and welcoming, room was very comfy and wifi was great for working from

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

parking not great, carpark full and street parking limited.

wifi is very poor

the room was immaculate with no faults and included coffee and tea as well as strong wifi

wifi signal wasn't great.

wifi, could be better

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

wifi was very slow and traffic from the main road could be a problem

comfy bed nice sized room with lounge area good wifi and room service

wifi was very good, both for personal devices and a work laptop

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

requested for an early check in and my request was taken into consideration

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

lovely food and great selection on kids menu which is most unusual

friendly staff who helped get an early check in

the tattle scones on the breakfast bar were very very tough.

room was spacious. facilities was brilliant. gym and pool as part of our room price.

comfy beds , great spa and swimming pool

bar food really

the gym is really good with awesome machines

very clean and comfortable room, bed very spacious (club room) staff very courteous and helpful

we didn't get the wifi password

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

large comfy bed. free wifi. good view.

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

wifi was very poor, non-existent at times

bar was great and outside seating by the river

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

breakfast comfortable room with nice design touches good river views late check out at 12

nice late check out

a good car park with several ev charging points

beautiful clean hotel with beautiful breakfast.

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

breakfast was great , staff lit the fire for us so it was warm ams cosy .

large comfortable room, very good breakfast, nice bar and friendly staff

fact that there is a bar with small food selection is great too

friendly helpful staff, lovely breakfast

delicious breakfast

good wifi

wifi is a bit slow at times, but not a major issue.

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

the wifi was quick enough for me to watch netflix when i returned of an evening

fab breakfast and comfortable bed good wifi

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

location is great close to bar and gardens

a little disappointed in the food bar below the hotel

went to bar next door - never consumed alcohol but soft drinks were good

lack of supplies in room. no glasses or bar of soap.

location, fun atmosphere and late check out

gym facilities could be improved

late check out is always a good thing after a late night

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

gym was too small

i also love that it has a few facilities like the gym

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

got an extra hour for late check out

offers every comfort, spacious and clean rooms, excellent views of the city, and a well-equipped gym on the first floor

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

new executive bedrooms good wifi free parking

the staff were really nice. the room was a great size. the wifi was excellent.

glasgow is unheard of) nice lobby

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

breakfast was amazing

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was plentiful with good variety

the breakfast is generous and delicious

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

good breakfast...and early check in...

great breakfast!!! local park close for kids.

girl helped us out with an early check in.

not really suitable for young kids

location, free parking, friendly staff, late check out.

breakfast available at extra cost if not already in your

the location is good, long breakfast until 12for 8€ for adult, kids for free.

staff was so friendly and absolutely fantastic with the kids

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

nice bar area

location was perfect, rooms were clean and got early check in

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

most staff were helpful, early check

lovely bar for pre drinks

the cooked breakfast was delicious and there were other options too

bar was beautiful and room perfect

& friendly staff from reception to bar to cleaning

tasty breakfast

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

the staff were really friendly and helpful. freshly cooked breakfast

breakfast was nicely cooked,

gave us a late check out to 12 at no extra charge

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

room service was on the expensive side.

was superb as was the pool and spa area

due to covid-19 no room service all week.

loved it all, swimming star bucks coffee. had little play bit for kids

lovely wee bar next door that serves nice food

there is a bar underneath part of the hotel that played music

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

staff excellent very clean very comfortable good late check out

not much! fridge in the room would have been useful as there’s no bar at the hotel.

wifi

good standard of wifi

bandwidth of wifi

wifi not great but everything else great

free wifi and lift to all floors

no free wifi in the rooms.

the wifi was not working at all

push to pay for wifi.

paying 10 for wifi in this day and age. especially considering the price of the hotel.

wifi is great , pool is ok , steam room , sauna good , food

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

we did get an early check in at 3pm

had to cancel wanted extra for a early check in

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

the bar lacked atmosphere and poor choice of beers on tap

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

a laundry room or a place to dry wet clothes would be nice.

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

no cooking, towels, must be bought, no laundry.

own issue in that part of the hotel) and we

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

one staff member helped me sort the wifi on my child's medical device

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

wifi and casting to tv was an added benefit

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

great wifi connection

neat maintenance and high speed wifi

excellent value for money. nice and clean. wifi is very good.

the wifi could be better. should be secured and free

room was a decent size, shower was amazing, fee wifi is always a bonus

for price this was superb as cracking breakfast thrown in also which was really nice

there is a gym but i didn’t use it

room facilities and gym are good

room, bed and breakfast was excellent

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

friendly staff, location, parking, wifi, clean room and comfortable bed.

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

wifi wasn t working or very very slow

wifi was good

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

staff, good location, nice modern hotel, good wifi

wifi not secure

room service is quite expensive, however remember it's a premium hotel that provides premium

modern room which the kids loved (we had a triple room with bunkbed and double)

check in close to all amenities quiet for family with small children kids loved the bunk

kids loved it

many cardio machines in the gym (we do enough walking in the city) always add more weight lifting machines instead of cardio

staff were friendly and nice little gym too

could hear the guests kids upstairs but you can't have everything in life !

instead i was offered an early check in as my room was ready

excellent choice at breakfast

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

lovely breakfast and lovely staff

we asked for a late check out, which was available hourly until 3pm at £10 an hour- what a bargain

late check out

incredibly cosy bed, free early check in and late check out (12pm)

staff always friendly ( we stay alot for gigs) and always clean and like the late check out.

great to have such a late check out at 12 even though we left

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

slow wifi internet speed

when we asked about wifi we were advised you had to be a member only to connect

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

amazing bath , amenities, good wifi, good location

location is perfect and the breakfast choices are very good; wifi connection is great too

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

rooms were clean, nicely decorated, the shower was great, good tv and wifi

the free wifi was a great benefit

free wifi which was good

wifi reception was very good

7) but fine elsewhere.

the only negative is that the wifi did not function, neither in the room nor in the lobby.

wifi only available in public area, not in bedrooms.

wifi was a little temperamental, but the place was busy.

the facilities was also great; it had a laundry bar and a gym next door

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

included a gym and laundry options

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

the bed is very comfortable and they have a good breakfast

power failure left us without wifi and television for a whole evening

wifi is open, not secured, unusable for business travellers.

e under more negative) and was also such a nice and

if a room had been made out of a store room or something) and the wifi just didn't work

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places around and they volunteered to wash and dry my hoodie at no extra charge

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

45 by a laundry van that took ages to unload etc

late check out to 12 was a bonus

free wifi

water pressure was not good at all. wifi was weak in the room

room was quite small and wifi was slow, but apart from that everything was fine

the wifi didn't really work, there was no water provided with the room

an) was very very slow.

wifi was free and worked very well

wifi dropped occasionally and didn't always connect straight away.

free wifi with good signal

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

the wifi was really fast and it had sky sports so i was able to watch some pl matches during my stay

option for 1pm late check out

also was very happy with the option for late check out as our flight home was very

the late check out option (£10 extra) was easy to book and well worth

staff did not agree for late check out even for 11am without paying £12 extra

we also took advantage of late check out which allowed us to ease into the next day

fast wifi is available too free of charge

but im was not offer wifi though i paid for it

wifi not the best for doing work

wifi connection excellent. large room and very comfortable. high standards hotel. good location

the fact the wifi keeps logging out

food and drinks at the bar are great as well and topped off with a cracking breakfast

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

lovely little gym that was spotless friendly staff

location, bags held for us as we arrived early in the morning

the spa was a great way to wind down