the breakfast need to have more selection

shuttle service continental breakfast late check out when requested

laundry facilities and vending

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

shuttle service is really convenient and the staff is really nice

only the bar food was available at the bar lounge

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

location to beach low pet fee

wifi is available with good signal strength, but the connection speed is too slow for more than

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

wifi is a bit hit and miss

room service ok but had to go and get own coffee /tea as not on menu

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

room is spacious and the gym is quite good

hotel had a great little gym too

old .. old air con / gym / rooms ..

very considerate - early check in and late checkout for air connections.

very accommodating for my early check in due to an early flight

bed $ pillows outstanding breakfast super!

i wish they advertised their free shuttle service

didn't stay for breakfast

easy shuttle to the airport in the morning

adequate towels airport shuttle was probably the best kept secret of the hotel

airport was close. shuttle left on time. room was excellent

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

breakfast could be better

didn't work, took 3 times of asking to have someone look at it, when booking it said it had a spa in the room but did not

airport shuttle bus

the staff, location, breakfast, parking

cookies at check in were a big win with the kids

the breakfast was extremely well done and delicious with a very nice variety

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

meanwhile i heard doors slamming all night, kids running around

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

swimming pool closes way too early, my kids were very upset

coffee maker in room, microwave and fridge are a must when traveling with five kids

poor tv reception and very slow wifi

the free wifi was quite temperamental and kept disconnecting which was not ideal as i was unable to use

location, on site restaurant, shuttle to jfk, wifi free

wifi did not work so i had to pay to activate my cellular plan

poor and inaccurate instructions for wifi

facilities eg wifi in the room, aircon, and heater and customer relations

the wifi was working so perfectly

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

every 30 minutes from jfk airport, very comfy bed, wifi worked perfectly, tasty breakfast, i would recommend this place for a one night before flight

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

prompt shuttle both to and from jfk

gym was well equipped

clean, good breakfast, friendly staff and airport shuttle service

bedding, decor, staff, shuttle. i always know i’ll get a good night sleep.

the shuttle was very convenient due to an overnight stay while switching between lga and jfk airports

give us late check out at no charge

and quality of meal in the restaurant breakfast was not included gym was closed for

helped me get a cab for flight the next morning since i missed the shuttle to the airport

my kids were so exhausted that they were willing to just sleep on the floor at this point

d some other guests)

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

the wifi is not the best

wifi did not work , bush shuttle to and from the hotel was out of service

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

the breakfast was kind of bleak

the pool wasn’t open.

they rented the hotel to kids and their was a huge fight right outside my door

i think the pool should stay opened later i like to swim at night when it's cooler

helped me by offering a late check out time

late night check in

breakfast was amazing, room was comfy and clean.

comfy bed, early check in, coffee/tea machine

the breakfast tasted pretty good as well

reached there early in the morning and i was really pleased as i was given early check in

i didn't like the breakfast. it was the same every day and not worth the price.

no water bottles or kettle, minimal snacks for breakfast

breakfast was a joke - a small bag with a yogurt and biscuit

i mis that they didn't have continental breakfast ud83dude15

breakfast was not outstanding . location was however ideal

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

also the gym wasn't

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

the gym!! it should be equipped!

gym

the jets in the spa bath in this particular room did not work properly

the towels was ruff for price of spa tub room should have better towels

the front desk person was rude. the spa tub didn’t work as advertised

jet spa wasn't working correctly

didn't like the fact that there its no refrigerator in the spa rooms

midnight i was woken up to what sounded like kids running up and down the hall being very loud

early check in

friendly staff. early check in

comfort, cleanliness, early check in

held my kids hands

convenience of the location, because of were i was able to park my 18 wheeler

the patio bar was in particular a lovely place to have a drink

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

even the parking attendants where super friendly and helpful

every thing. close to the lirr--- good parking, doorman service...quiet room....

bit small) and the gym is a bonus

no breakfast was served. we liked the cleanliness.

hotel was dirty i had an business meeting at 2:00pm so i requested an early check in they refused me

i liked how i was allowed early check in

great location. comfortable bed. very nice staff. clean and safe hotel. good breakfast.

breakfast is so convenient.

the parking and the morning staff

the parking lot is not safe

i like the fact it had parking

need to have wifi

fast wifi

no wifi small tv

good wifi

location is good, room is ok, clean and good wifi.

clean, friendly, well trained for covid-19 cleaning excellent breakfast

we didn't know what time breakfast was

the housekeeper and the breakfast staff so nice

the gym was available for free

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

room and breakfast

very convenience and breakfast,

everything! breakfast is amazing, really clean and the staff is excellent !!

was able to leave luggage early in the morning in lieu of an early check in

love the kitchen, spacious room and good selection at breakfast

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

clean. perfect location. spacious rooms. great breakfast

our kids were so disappointed

breakfast- but that was bad in general in us

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

there was free wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

great wifi

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

wifi is good

d to call front desk)

not comfortable for working, wifi not work properly, no one change towels

wifi access

good wifi.

wifi was good

no wifi in room

was no wifi in the rooms

the wifi doesn't even connect to my iphone or ps4

wifi didn't work over payed because i got it on line. never again

the wifi was catastrophic

wifi

very friendly staff, good wifi, good heating/aircon clean rooms

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

great perk is having free access to the gym

they always accomodate my requests either for early check in and my preferred floor...

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

kitchen staff was not very friendly and hard to locate

the breakfast was enjoyable with plenty of options

clean and comfy bed nice breakfast

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

how the wifi isn t working well at all.

wifi was unacceptably slow

the channels and the wifi

there's free breakfast and free wifi

in this time of covid having a kitchen was very helpful

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

we enjoyed the game room( ping pong table and pool table)

big rooms. nice, spacious pool.

the pool table and ping pong table in the game room were a lot of fun for our group

excellent and courteous staff. very nice and clean facility. gym onsite. free breakfast.

everything especially the bed and the pool.

the pool had a film over the water

the pool was locked . said to talk to the front desk but i didn't want to

indoor pool, bar, nice lobby area.

unable to use the jacuzzi or pool at the time of my stay

i loved the fact that we were required to reserve the pool, and just our party had use of the pool for the duration

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

gym some broken equipment needs attention

kitchen area was tired and let down the overall impression of the room, but was not an issue

good gym, right near metro

front desk was very welcoming very helpful of him explaining where everything was like where the gym was when was breakfeast in the morning he told where the coffee and tea was i would definitely

staff was friendly, they let us have early check in and late check

bed was comfy and the gym is well equipped.

clean and new room and bathroom, beds were comfortable and gym was good too

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

wifi connected but would not load websites

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

good working wifi

wifi was non existent

we did not have breakfast!

there is a food area with fresh coffee and juice 24-7 and every morning guests are handed a breakfast bag

the breakfast is pretty spare, but it was not advertised as being luxurious

for breakfast,next time i hope i will have my breakfast downstairs not in a bag

i was concerned about his whole day, give you breakfast in brown paper bag

breakfast but not varied; it might be an idea just to add/replace one or two items per day

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i loved the small gym it was good to use some equipment again

i didn't have breakfast because i had other meal plans that morning.

parking, microwave or fridge in room, laundry service, breakfast or room service, lounge area always closed, cleaning staff make entirely

the hotel was nice n cozy love the bar in the lobby wish i was staying longer

close to the train, the laundry, the restaurants

room was on the 8th floor right next to the laundry, and the mashines in there were very loud and ran 24/7

bed was comfortable, room was a great size. bar facilities great.

there was no breakfast offered. there was coffee.

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

“breakfast included” it’s a scam.

not too much. maybe breakfast

breakfast was not good n room is bit small in size

new room, cleanliness, comfortable bed, hot breakfast, 24 hours hot/cold drinking water/coffee/juicy

breakfast cleanness and friendly customers

breakfast was good. dining area was clean

complimentary breakfast was ok

the breakfast was okay, but the space was very small

incredible staff, along with a great continental breakfast and gym facility

didn't like the breakfast that was included

breakfast items

the breakfast

breakfast is good and has an oriental touch

the guy serving breakfast was attentive and efficient

daily breakfast, easy access

breakfast was good

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast area is a bit small

the hotel shuttle service to and from the laguardia airport was super convenient as well

were not too friendly, fitness center was run down and had water leaking from the ceiling that was getting all over the

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

location to citi field/subway. no pet fee.

they don't care about you and your family and small kids

staff allowed a late check out

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

the breakfast room is filled constantly by the lady in charge

kitchen the girl who take care the kitchen she is busy all the time on phone she don t care about

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

how can we forget to praise the mouth watering morning breakfast

the breakfast was fine and good enough for us and their warm breadrolls were delicious

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

pool isn't working

try to give my kids a bath and the stopper in the bathtub did not work

room was dirty, the carpet was coming up in the room and kids kept tripping on it

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

i always love my breakfast , the pool and hot tub so close to many activities