the shower/bath hard to use. wifi not available in room

the restaurant was a bit fussy for us but had a drink in the bar which was lovely

everything! staff, location, cleanliness, room, gym.

building, we liked the bar and cafe areas, good location that was near everything, good to have gym/exercise

excellent wide choice at breakfast and bar meals

breakfast was great, and we enjoyed the free drink we had by connecting to the wifi

nice late check out of 11

breakfast

lovely bar and staff very

wifi poor in room 7

the location, staff, rooms, room service

comfy chairs and sofas dotted around and the dining / breakfast area is full of oak beams, huge fireplace and

we loved it here so clean cosy, staff very friendly and breakfast was delicious

good wifi and in a good location

wifi was spotty in the rooms, but worked well in the pub

the bar's great, breakfast was spot on and the wifi worked everywhere

pet hates are noise from other guests so poor fitting door or thin walls, no mirror where there s

good wifi, powerful shower, lots of hot water

the bar and restaurant were great

a pet owner we selected from the bistro menu in the bar area which we had booked prior

this public house serves a good and varied standard of food through out the day and the bar closes at 11pm so

wifi connection was poor in the rooms.

tv and wifi

disappointed us is going for dinner at the pub on saturday night at 9 and being told that the kitchen was already

near the town, early check in time.

minor issues with room service for replacement items

parking and able to take family pet

was excellent, staff very helpful, location good, nice gym, room comfortable and good access to wifi

would have liked to have a balcony, i didn't think there were much equipment in the gym.

downstairs rooms, bar etc very airy and spacious

pool, gym, leisure facilities a little smaller than expected

the hotel covid measures were exceptional and the terrace bar for food was 100 percent the best i have come

it was amazing to have two sofa beds - normally the kids have to share.

wifi was easy to access and worked well

place is spotless and lovely atmosphere x breakfast biscuits fab aswell but there was no museli or smoked salmon

covid restrictions did have an impact on room service but that was fully understandable

also there is no room service option after 10pm

great location, bar area is very cosy

due to the ongoing pandemic the bar was shut, but this didn't dampen our stay

resident bar after 11:00, wifi didn't work, staff were not helpful and in some cases rude, tow bar stolen off

breakfast was superb and the pool and steam / sauna was

ev chargers. some staff fab. breakfast.

room was spacious and clean there is a swimming pool and spa facilities if you wish to use them

the bed was very comfortable, and having 24/7 room service was a great bonus

we had to walk through a huge laundry facility to go from our room to main entrance

the car parking . having to register your car

had a pet free room

free parking

stunning relaxation lounge/fireplace extra comfortable beds helpful staff

we used the adjoining golf course which was stunning and very friendly

this is the 3rd time i have stayed. friendly staff good location easy parking

well laid out and having a bar is a real bonus

dirty marks and staining of carpets throughout lounge kitchenette area

room nice out door space & parking safe & secure good location, nice walk into town centre quiet &

good size car park and a terrific bar to enjoy a drink before you go out

very poor wifi connection

clean, super white bedding, showers lovely and hot, ironing facilities available and free onsite parking

more a hotel with restaurant and bar not a pub

wifi and mobile signal not clever

the cleanliness of the room and the fabulous breakfast

our room had a lovely view of the golf course

staff lovely, friendly, approachable. room clean, great view. breakfast and dinner great.

bar downstairs have decent selection of drinks

there for a wedding, great location, plenty of parking, friendly staff

clean and comfortable room, the breakfast was tasty

good parking too

the bar had a great vibe from locals and guests

very nice staff, clean and good breakfast

no wifi, menu not that good.

good free parking on site

the fact that the hotel is pet friendly and the excellent parking

are very spacious, staff excellent, plenty of facilities to use such as spa,pool,bar etc

the breakfast was excellent and catered for all our needs and the food was fresh and replenished

we had room service and apart from spa treatment which was fully booked enjoyed the whole experience

ate in the bar both nights and the food was delicious

good parking easy check in nice large room

location for seeing sites plenty of parking except when wedding guests are at the hotel

careful which wifi package you chose, the basic one doesn't allow email access

was comfortable, staff were excellent, wifi good, parking good, local wildlife excellent, close to stratford

more choice on room service meals, only 2 hot meals is not much choice.

everything about hotel was fabulous, the food, the staff, the grounds, the pool, the room!

of excellent spa facilities (swimming pool, jacuzzi, sauna and steam room), delicious dinner and breakfast with

kids loved the family room as they had a whole floor (and telly) to themselves

sofa bed for kids you couldn t turn on the bathroom light without turning on the entire room

very convenient parking

guests were smoking in the rooms so the fire alarm went off and i had to take the kids out at night

it would be nice to have had a jacuzzi to use in the spa area.

well-equipped gym

with lack of bar staff having attempted to get coffee only to be informed no one was available at the

restaurant menu very (too) limited - the room service menu was different and, in some ways, better

liked the price for the cat, air conditioning, beautiful breakfast and friendly staff

the food, including what we ordered for dinner our kids, was a lot better than that served by the adjacent

the staff where so helpful with my early check in

travelled with our pets tommy & shelby the receptionist was lovely and understanding as it was our first time

fast wifi

know what to expect when i book and i am never disappointed it also has a fantastic well equipped gym which i

the staff were very help and the gym was good

order what i wanted on the day was know trouble for the kitchen

and miss wifi depending where you were

the old part, the entrance , the old hall , restaurant and bar are

laundry on the floor outside every room in the morning unhygienic

wifi good

very convenient for pubs and the golf club where the seminar was the next day

the staff were so nice and caring, the reception staff, bar staff, cleaners, everyone

great breakfast, thank you

the bar and restaurant were great too with a fantastic breakfast selection

even though ours was just a two night stay the towels were changed and room service provided - an unexpected

lovely place great breakfast

large shower, excellent breakfast (menu not buffet) included, room was a decent size and strong wifi

and the fact that it had all the stuff we could need (iron, hair dryer, kettle, coffee maker, tv, wifi)

location, the room(1),the coffee room/ bar facility s were all spot on the breakfast was good choice and

up with the rooms meant we didnt initially have beds for our kids but this was quickly and professionally

although the bar was busy the rooms were quiet

the lack of connection was horrid. without wifi it was bad

shower was adequate rather than invigorating and the wifi was unsecured and rather intermittent

parking was limited but they did state that on the page, that's the only thing but i just parked

rly check in)

everything was perfect. i even asked for an early check in and it was immediately accepted.

slight downside was wifi in the room i was in wasn t that great but good reception

shortage and tight parking

the room, the spa and gym. the service was fabulous!

no real bar to speak of just a tiny thing in a conservatory but staff were good

gym, breakfast was all excellent

we did not use the spa as we did not have time but it did look very nice

room was nice and well kept, modern and fresh. breakfast, dinner & spa all nice.

excellent service our kids njoyed and loved stayed

wifi, breakfast cost,

a little overpriced. carpets abit stained. breakfast not included

room service first class

food was good quality especially the breakfast where there was lots of choice and all the cooked food was tasty

the bar was limited for drinks but staff did explain about the refurbishment.

friendly and helpful staff, nicely presented and clean. loads of parking available

only down side was the bar running out of various spirits and mixers but we were a large party and do like a

also hotel does not have a laundry

was amazed they did a room service option for breakfast

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no

negative was the windows being open allowed fumes from what must be a smoking area below to rise up to our room

staff were flexible and helpful in enabling an early check in

we asked about gluten free and she said she would go out and get some for my kids

we asked about gluten free and she said she would go out and get some for my kids

from the road & being directly above the bar if someone wanted an early night would be difficult

bar and restaurant just perfect

on-site parking was an added bonus

the wifi seemed intermittent

stayed here 15 times but unfortunately at breakfast this morning the usual lovely friendly lady mustr have been

wifi a bit unstable - one of our rooms faced a very noisy pub, not really something the hotel can

breakfast was good. the customer service was excellent. everyone was really friendly.

usually excellent and lovely to see the lovely friendly lady for breakfast on the monday morning but unfortunately

wifi did not work.

the building was beautiful and the location was amazing with plenty of on road parking

no parking facilities here and difficulty parking in main high street.

poor wifi signals in room at the back

staff were amazing. lady at the bar looked after us very well and breakfast was superb.

which when you have kids is a nightmare

day we as a family decided to eat in the restaurant but told unable to serve food til after 6pm kids were starving

was lovely spacious room for 4 of us (2 adults, 2 kids)

wifi not brilliant but then i do chose a room a long way from the reception where i assume the

food was incredible it took over an hour to be served i had to go ask for my kids dinner but when it did come

easy to get too and there was free parking

just provide a unique password to connect to a guest wifi network

beds were comfy and it was nice to have a nespresso machine plus good size tv with wifi that worked well

not great phone signal here (of course not the pubs fault) so relying on the property wifi

there was plenty of parking behind and the bell has a lovely setting on the village green

breakfast in the morning, the facilities are excellent with a lovely soft seating area in the bar and also a

wifi rather weak.

bar & restaurant with great food with reasonable prices

spotty wifi, and lack of facilities.

a little cold in reception and bar area

no problems parking at all, and wifi worked brilliantly

on the high street and room service.

shower didnt work, main light didnt work, and wifi only worked for an hour and then stopped

it was also only a 5 minute drive from the quarry park disc golf course

room service

would be extra great with a pool/spa.

better room service

really a dislike, however i think the menu in the bar should have been slightly more varied than just tacos

we slept like babies loved the temple spa toiletries too-smelt divine

the food both in the hook restaurant and bar area was great

price for good breakfast and kids go free was very generous offer

executive room advertised a mini bar and yet there was no mini bar stocked

good location and good value for money for the area. wifi worked very well

cost of breakfast to expensive

warm comfortable room, good value. also good variety of choices available at breakfast.

really good bar with nice atmosphere

room facilities were good, and the cooked breakfast was excellent

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and

breakfast really nice too

comfortable bed, great, powerful shower, good bar selection

good price and the very helpful staff in the hotel and the bar :)

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

wifi very slow.

road with lots of traffic and the worst is that the bathroom was about 100 degress and over the kitchen - being

the wifi worked fine

the gym was closed due to the lockdown.

good parking and friendly

a spa which i had 2 treatments and the beautician was excellent

this time we make the most of our stay and used the hot tub and gym

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

there is ample parking, and it is complimentary

there was some noise from the kitchen below early in the morning but nothing to complain about

no swimming pool

wifi was slow

initial room suffered from noise from the kitchen fans

was given the wifi code on arrival

parking at the rear of the hotel

very friendly asked if we needed anything like iron or hairdryer sent wifi code via text without asking room

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password

swift check in with clear instruction on wifi and parking - free

breakfast was excellent but i would have preferred a choice of fruit and yogurt that i could serve

breakfast excellent

easy parking

breakfast was delicious with a good menu choice

cracking breakfast too

there is a large garden and an outside area for drinks and bar meals

honeymoon so we were immediately given free champagne and the staff decorated our room with rose petals chocolates

checking in 4 stars room 5 stars hotel lounge and bar 5 star parking perfect dog friendly

our dinner arrived before our drinks, which is a real pet peeve

parking was fine, pool and facilities were brilliant

super friendly staff and outstanding breakfast

a minute walk from dorridge station! very nice breakfast and all staff are nice to us!

great location, bar and breakfast

no extra charge for room service from bar

very large room with the addition of chairs to sit in. excellent breakfast. very friendly staff.

6pm and the receptionist informed me that our booking was for 2 adults and not 2 adults and 2 kids as per our

very good breakfast, free parking, staff very kind, excellent wifi, large room

wifi in second floor very good

5 minutes from town centre good parking very helpful staff

lovely bed( fussy with beds), pillows, sofa bed for kids all good

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

lovely hotel and super breakfast.

issue with ordering room service, a menu change i suspect without the update to the options available on the

wifi was very poor

tablet to contact reception or room service wasn't working when i got to the room; the staff fixed it for me

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

welcomed by lovely music whilst parking the car

the staff said that there will be no more as the room service left

would not be available, as there was a function taking place that evening, but that we could have room service

u advertised a nice relaxing peaceful stay but there was a prom on and kids outside our window with a disco

access to small kitchen and laundry room in building

the gym and pool are a bit of a distance but not a massive issue as you can drive or

we didn t use the pool or gym , but it was nice to have those facilities available

more information about the availability of the swimming pool

standard of cleaning in the bathroom and laundry areas of bowles house was poor

update wifi information in the room

the bar was a great stop at the end of a busy day of sight-seeing

parking is a little tricky, but it is a little village.

only suggested improvements would be to provide the wifi code at check-in or have it on a notice in the room

parking, my room was very comfortable, clean and well appointed

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

breakfast was excellent.

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

rooms were old sound insulation was poor they didn't have a bar some service was slow

except we stayed for 4 days and the room wasn t made up, fresh towels wernt delivered, mini bar wasn t

the bar area was really nice and would be great in winter with a log fire

the hand rails, the rock entry that was the road to the mews ( i believe), the pub with it's fireplace and period

fairly ropey, but we don't come to watch tv so not really a big issue for us, but if we bring the kids it wouldn

location, lovely rooms, great bar and food was beautiful