the wifi seemed intermittent

there was a comfortable lounge to sit in and a good bar area

great location, lovely breakfast and comfortable room

breakfast exceeded expectations

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no

negative was the windows being open allowed fumes from what must be a smoking area below to rise up to our room

staff were flexible and helpful in enabling an early check in

room service and hospatility

also hotel does not have a laundry

i ordered room service as there was no way i was leaving the room that night

good car parking

wifi very good and plenty of free

water in shower/bath to hot for kids come out boiling hot.

more choose on their bar menu especial for kids

slow wifi

gym was quite tiny, but still great to have one at all

parking was free as well

not signposted very well. sad to have to pay to use the pool when spending so much on a room.

is no bar as in a bar to sit and enjoy your drinks

kids are only allowed to the spa during specific times but it doesn’t bother us

breakfast service can take a little longer than a chain / larger hotel. bar menu limited.

the size of our bar bill

wifi was good, and the free water bottles were a welcome sight after my long

everything was perfect. i even asked for an early check in and it was immediately accepted.

helpful staff

wifi was not the best, sometimes it stopped working or signal was lost

i couldn't access the internet through the hotel's wifi.

kids loved the bunk beds

needs more channels, the bar needs to be at the front of the building where the seating area is it would attract

the wifi didn't always connect and the television was intermittent

the staff were so nice and caring, the reception staff, bar staff, cleaners, everyone

size rooms, the kids loved the snack basket

up with the rooms meant we didnt initially have beds for our kids but this was quickly and professionally

is excellent, 2 minutes from local pubs and bars and just a 2 minute drive to the castle

i was on the top floor so the wifi didn't reach me.

the lack of connection was horrid. without wifi it was bad

it was great for kids with swimming pool and amazing view from the reception

breakfast as good as any hotel i've stayed location central for pubs and castle

even though ours was just a two night stay the towels were changed and room service provided - an unexpected

everything especially the shower, the room was spacious and the dinner and breakfast was delicious

the breakfast was top quality and plenty of it, and the room was lovely

g how to use coffee maker, wifi, air con

bar open after the concert was very welcome

good breakfast in a good location

kids running along passage ways.

very pet friendly very friendly staff

we were attending crufts so having somewhere pet friendly to stay for the four days made a huge difference to

parking was easy, access was easy and the room was exceptional for a 3 star rating

the bar prices were high!

the bar prices

some of furnishing looks dated. couldn't get wifi.

we were upgraded at no extra cost to the deluxe room so that our room was next door to our kids room

only the noise in the bedroom from the kitchen extractor was an issue

the bar and food were very good

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

convenient, affordable, met all my needs, and good gym!

if i have realised they had a gym and sauna i would have arrived earlier

very clean, lots of free parking, good ev chargers, friendly staff, comfy beds

the location, the gym and the front room with balcony were bonuses

there's no room service or restaurant, if you're hungry, you need to order via app

the spa building works were a bit noisy at times, but this in no way spoiled our visit.

the team in the bar were also very nice and attentive, creating a relaxed and enjoyable atmosphere

very friendly bar young lady who gave us milk for the fridge in our room

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

the tv in the room was connected to the wifi and i was able to stream from my phone

food and atmosphere at the pub was brilliant and was a lovely evening to spend here, bar staff were brilliant

very quirky room in converted stables i think, but plenty of room and excellent wifi

able to get early check in. staff very pleasant.. very central location in kenilworth.

she took good care of our kids and it was a lovely

wifi didn t work

breakfast wasn't hot enough

kids were impressed with the underfloor heating in the bathroom

had a few sherbets in the bar and was greeted by very amiable and friendly owner and bar staff

room that was at the right temperature and was clean staff were lovely and extremely helpful breakfast was very

breakfast was excellent; nice to have quality refreshments in the room, like clipper tea and

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and

not enough parking, no evening meals

clean, helpful staff, free parking, pet friendly, excellent value

great location good price for food and stay and pet friendly

additionally they have a pet-friendly bar in front of the inn

lovely clean rooms and convenient for food .. and pet friendly

2nd time stay at this hotel before crufts food is good clean room comfy beds and very pet friendly my 2 king

described itself as pet friendly

break feast ,no dog alowd in the restaurant ,pet friendly

they weren't serving food at all that evening - we had travelled nearly 4hrs with two challenging kids in extreme

com it said there was 24hr room service at the hotel but we were told there was no room service and they weren

gym really small

price we paid should include breakfast more instructions in the room on how to work the tv

it is a bit far away from town, but there are parking spots available at the hotel, and the bus 15 goes to the

still an excellent stay breakfast was lovely

breakfast was really nice, and a good choice

no card machine on the bar cash only better selection of beers possibly local

bar & restaurant with great food with reasonable prices

the bar and restaurant were very nice

wifi rather weak.

the room was clean and bright but would have benefitted from some info on wifi and breakfast times etc

free parking, free wifi

pet friendly_ found a couple of dog? hairs on my socks

it has a nice bar and the pool was nice and warm

breakfast service was excellent

a hot breakfast as detailed above

everything, lovely staff, great breakfast, big rooms, peaceful grounds

room service every

free parking & wifi

car park i have to register only 1 car we sometimes share together need parking there long night

car parking was easy

staff, parking and wifi were excellent

menu isn't good for vegetarians, room service menu could be better.

we also had dinner at the hotel s restaurant, cogs bar & kitchen, and it did not disappoint

great breakfast, 100% recommended

i didn t have breakfast.

the hotel is clean and breakfast is excellent.

room service was quick. location was an easy walk from the railway station

couldn't get wifi in the hotel which was a bit annoying

excellent room service

even with the offered 2 discount breakfast seemed pricey but was 'all you could eat' i guess

wifi did not work for me

with massive tvs the pool is a great size and the steam room was never busy there were loads of kids playing in

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

there was cleaning products and dirty laundry left in the hall ways

breakfast and coffee was great

wifi working well

nice hotel, very clean, the rooms are amazing, the facilities like the pool is really good, heated pool, the

really impressed with the cleanliness of the heated pool

the room (apart from no air con), the bar meal, the staff, the cleanliness of the whole place

the restaurant the gym where very good the staff outstanding the swimming pool was awesome the kids loved it we

clean hotel with a lovely breakfast

i asked for a receipt and received one, which had the kids grand parents name on it although i paid for both

room was clean,great location for ice hockey, breakfast very good.

reasonably close from the station, very good breakfast, dinner at the restaurant in the

gym was very tied and small

great rooms, clean and comfortable. great bar and restaurant too

the wifi was free, but it wouldn't let us connect to internet

rather poor wifi in the the room i was in

pub food in the evening was good, didn't have breakfast but the menu looked good

pet friendly ,iron in room ,staff where nice

no wifi - could be my fault.

really comfortable beds, fantastic service and amazing breakfast

free parking next to

amy arranged an early check in for us hassle free

lovely location, lots of parking and good breakfast.

plenty of parking close to the hotel

no room service offered

warm pool

nice room, pet friendly, all staff very friendly. good breakfast.

but the main part of hotel has a lift amazing location - didnt have food spa was lovely too

areas were neglected like no hand towel in the gym, a door trim coming off the bathroom door in the ladies

room service came in without knocking at 9am

can add late check out when needed

ntil 12) costa another 15

bar is really good nice cheap beer and good food menu too

angela on reception is always friendly and helpful and nicole in the bar is always smiling, friendly and chatty

check-in, great room, great location, great bar and great breakfast

we also couldn't get the wifi to work to access youtube

staff serving on the second day however forgot to order our request from the menu choice with the kitchen but

fantastic location. staff were very friendly. excellent breakfast

i would also provide laundry service

a wonderful pub just outside and a large spar offering all you'd need for a cosy night in the parking is also

very nice comfortable room, good parking, great location within mins of stratford upon avon

good location . reception desk was excellent offering fresh milk ,ice,advice on parking etc.

good size car park and a terrific bar to enjoy a drink before you go out

good breakfast. free wifi and parking

dont know what happened to the wifi but could not locate it from the options - luckily had my own - even though

wifi didn t work. a fire alarm went off in middle of the night.

free parking was a big plus

comfy bed with nice decor and good wifi

there was parking on site so this is also a bonus for us

our room service breakfast was superb

the adjoining spa is really good with an inside pool and outside hot jacuzzi there is a golf course also

hotel is set in a quiet location with plenty of parking

don t want to sound picky or offensive, but the room service wasn t the best

wonderful that the pool and spa facilities were included with hotel price

lovely hotel with excellent staff. and great food. very pet friendly hotel. i'll def stay again.

lots of parking on site too

ex- colleagues who were meeting up for our reunion dinner at a local golf club(nwgc) were extremely impressed

saved so much hassle with traffic and parking, as well as being a much cheaper option than staying in birmingham

parking

room service excellent

hostel room, however the coventry hill is a proper hotel, lovely clean rooms and loads of onsite parking

they really do need to provide free in room wifi too

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

free parking is always bonus

spa/gym/pool was a bonus.

i didn't use the spa facilities but did take a peek

spa closed early on bank holiday

excellent facilities. pool spa all included.

the gym and swimming were good for the active one

wifi is not available in every room.

they gym is amazing

the bedside lights on when the main light was on too - really unhelpful in a family room with kids trying to

free room service when u have kids who can’t sit still at the restaurant

the health facilities, the gym was great, loved the room, the staff were incredibly friendly all in all a very

had excellent facilities, and we really enjoyed the swimming pool, the aqua aerobics class, the gym and even a

we booked late but were put in a room opposite the laundry in what felt and looked like it should be the staff

close to stratford, gorgeous looking location, staff supportive, pet friendly

room was spacious and clean there is a swimming pool and spa facilities if you wish to use them

bar area was lovely and breakfast very tasty

also, my husband had to move several laundry crates that were left right against the ramp

excellent wifi speed

the wifi was horrible, didn t work half of the time, couldn t get much done

room service was difficult and should be a better/easier process

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

, good choice of freshly cooked breakfast - very welcoming atmosphere in bar & restaurant

we had to knock several times on the kitchen door, only to be told grumpily that someone would come in a minute

room was comfortable and clean with view of the royal shakespeare theatre, wifi fast

wifi unfortunately wasn t good....very intermittent, but overall would stay here again.

not allow a 11:30 checkout, wifi required registration, and the hotel has a chemical order

the rooms breakfast and location were perfect

we loved it here so clean cosy, staff very friendly and breakfast was delicious

good wifi and in a good location

i especially enjoyed my room service and the large bath

but children surely should be stay up say past 10am unruly kids with poor parents ruined the night but hopefully

room service rather over priced as was wine

they managed to help us find adjoining rooms for our kids

lovely restaurant and bar area and cosy snug and fabulous breakfast

nice gym

i found the wifi a bit inconsistent in certain places and some better sound proofing of the rooms would

location is excellent and it was very handy having access to ev chargers in the car park

staff great, room spacious and spotless, restaurants and bar staff very curtious

would have liked to have a balcony, i didn't think there were much equipment in the gym.

breakfast was tasty and we had a lot to choose from

downstairs rooms, bar etc very airy and spacious

the bar was

surprisingly no noise from bar but a store cupboard opposite was irritating

there was a good ambiance in the bar area

breakfast

breakfast was lovely and more than expected

and wonderful to be able to have room service if needed

welcoming,nice bar area,dining/breakfast room was well set out,room was large and spacious

good wifi, powerful shower, lots of hot water

lovely hotel and great it s pet friendly too

room service ordering was a little inefficient and drinks were forgotten - remedied quickly though

really good cocktails at the bar & lovely coffee shop at the hotel

plenty of parking spaces

the bar was priced reasonably and had a lovely atmosphere

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

the cafe, where we went for breakfast, is small compared to the size of the hotel bar & dining room

comfortable bed, able to accommodate our pet

breakfast excellent

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a

cost of accommodation for our pet 15 for the night, as the condition of the rooms furniture is obviously only

fantastic in the present climate rooms excellent clean room service menu good prompt

for that price then move along to the next hotel price option ;-) very nice grounds, loads of parking, friendly

wifi for 20 mins which is ridiculous spa bath not working in premier rooms advertises room service on leaflets

top of her voice often enough and it was distressing to hear it and luckily she didn't wake my kids

wifi is terrible they charge which i not good,, ended up using 4gb of my data which charged alot

free wifi, instead of paying for it. most hotels provide for free.

room was rather small. no local wifi.

inn with parking onsite,massive room and bathroom with a huge bath, the manager was very friendly,

enjoyed our meal steak really nice and a good english breakfast

also, there used to be plenty of parking available

good parking too

we were having a bit of a break from the kids

playground facilities good for the kids

day we as a family decided to eat in the restaurant but told unable to serve food til after 6pm kids were starving

good modern rooms, friendly staff, good wifi, ample parking quiet spot

which when you have kids is a nightmare

parking is excellent and the value for money for a sunday night was excellent

laundry bag was used to line the bin in the bedroom by staff

the hotel was only 5-10 min drive away and had on-site parking unlike most of the hotel's we looked at closer

hotel says its pet friendly but it is not

size of room, comfy bed, bar and restaurant and area around hotel

wifi was rubbish

a little noisy as above the pub bar but slept fine

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

the food in the restaurant was exceptional and the included breakfast a delight