the wifi seemed intermittent

were lovely let us have a early check in as we arrived much earlier room was clean and comfortable would definitely stay

breakfast was excellent as was the location

was good and hotel very clean breakfast good only complaint was the room was very hot even with the fan on so had a very restful

the bar on site is cosy

staff were flexible and helpful in enabling an early check in

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no response

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready before our event and they were very accommodating with

clean, good wifi, comfy bed good parking

nice warm room wifi free free parking price of stay very reasonable beautiful new

restaurant was full and the hotel did not offer any room service, no ice at he bar for over 2

good parking facilities and near all the other shops and restaurants accessible by car or foot

the bar serves good beers and wines

quality of food both dinner and breakfast

the room, the spa and gym. the service was fabulous!

of the pool and gym for residents was a bit strange - though the hotel reception staff did arrange access

breakfast good variety and very tasty

everything was perfect! a lovely break for the both of us from the kids!

is excellent, 2 minutes from local pubs and bars and just a 2 minute drive to the castle

location, the room

the wifi was a bit ify at times.

pecially emma, who tried to help me out when my glasses broke, bless her)

place to leave the kids buggy overnight- taking it up to the room on the stairs was fine, but i have been forced to

good room and facilities, strong wifi throughout, fine breakfast, decent bar, reasonably priced parking

bar meals were terrible

my kids really enjoyed their time here as well, even though we just stayed the one night

my kids love the playground at mcdonalds next door and then a nice rest

nice, comfortable bar and restaurant area. nice rooms.

the prices at the hotel bar were quite expensive

sound proofing of laundry room

we were upgraded at no extra cost to the deluxe room so that our room was next door to our kids room

room and a short menu with comfort and easy food such as soups, salads and sandwiches- offered in room service

feather bar and grill was a lovely spot to eat

great grounds for a run; bar area very relaxing with great service; breakfast excellent

dining room was fine adjacent to bar and lounge and beautiful decorations

the staff were very help and the gym was good

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

- the place is in a stunning setting, the rooms are exceptional, the bar and restaurant - are perfect

the bed was really comfy and the room service was great.

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to someone messing about at a party

early check in.

2 mins from the main street, comfy decent sized rooms, nice bar and excellent, friendly staff

cost of breakfast to expensive

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

room clean and beautifully decorated, had food in the bar and breakfast in the morning both lovely

i enjoyed having a pint in the bar although i arrived too late for food

great bar host , great food , parking ideal outside room definitely stay there again

very friendly bar young lady who gave us milk for the fridge in our room

little hotel with an excellent bar for drinks in the evening

staff were lovely, rooms were nice (great shower) and breakfast was amazing (and included in room rate)

breakfast was also exceptional

really good bar with nice atmosphere

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and abbey grounds easy walking

we were not impressed with the wifi system as we could not get connected

we liked the atmosphere and the breakfast.

friendly welcoming atmosphere . nice grounds. lots of parking spaces. v

arranged room service for breakfast as we were leaving early which was very

breakfast was excellent and the location was excellent for our needs

didn t use the restaurant or bar but hubby used the gym, sauna, steam room and pool and said that it was great and it was all included in the price of

are very spacious, staff excellent, plenty of facilities to use such as spa,pool,bar etc

a hot breakfast as detailed above

thing at most hotels is they say free wifi in most cases this is wifi not secure

good size room, bed comfortable, work area fine, wifi acceptable, bar and restaurant food good.

also was hoping a rooftop bar with a dj to vibe out on a sunny

breakfast was excellent, it is clean and staff are very helpful

bar does not sell any snacks, came back to the hotel after an evening out and didn’t have even a

breakfast was great

great room and great breakfast. the bar staff were very nice and good fun.

couldn't get wifi in the hotel which was a bit annoying

wifi did not work for me

buffet breakfast was good value and tasty and filled us up

the staff were helpful and the room was comfortable. nice breakfast.

just need to invest in room service apart from that everything was perfect

lovely big spacious room. clean bathroom. good room service.

great gym, great room. skipped the breakfast

didn't find the leisure factilities particularly good, it was very busy with parents and kids

lovely decorated rooms walk in shower just like the pictures on website wish we had time to use pool looked great we paid a little extra for breakfast but well worth it such a great choice will

relaxed. used gym facilities.

ly meal taken), comfortable lounge with bar

very friendly staff. room service was very helpful. lovely bar and restaurant.

food was really good and the room service was exceptionally quick

excellent service, excellent staff. even te room service was superb!

be aware of this if you're travelling with family and kids

is clean and looks nice, no noise in the bedrooms, bar staff are lovely and extremely helpful

pub food in the evening was good, didn't have breakfast but the menu looked good

english breakfast was very good, hardly any time to make the toast before it was presented, rooms were

breakfast very good free parking lovely staff good location lovely rooms

it’s nice set up and the bar restaurant is lovely and that’s why we stay there

it would be nice to have had a jacuzzi to use in the spa area.

hotel with a fantastic upgraded room in the old part of the building, nice bar &

loads of parking and its only 20 minutes to stratford through fab country side and about 25 minutes to

pool and spa area

warm pool

unfortunately cause of covid the restaurant and bar were closed, no fault of the hotel.

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

of paint very large windows very limited opening space resulting in very limited ventilation no room service during 2 night stay limited tea coffee milk available in

never had room service once so no clean towels out coffee and milk

short bar opening times! very good central hotel

breakfast was buffet style and offered a full range of options

i loved the breakfast. i loved the room.

the room service menu had changed from the one advertised which was slightly disappointing

great bar which is open pretty much 24/7 to residents, with pizza available too

a big big thanks to the nicest reception lady that helped me with early check in

good location . reception desk was excellent offering fresh milk ,ice,advice on parking etc.

free parking

the tv and wifi worked really well and the staff were friendly and helpful

no restaurant bar /dining

nice walk to town and local pub ,wine bar and restaurants close by if

m and spa) was also modern and well-stocked

free parking

arrived late in the evening and were not able to get anything to eat as the room service menu is very

don t want to sound picky or offensive, but the room service wasn t the best

wifi was included and was excellent

saved so much hassle with traffic and parking, as well as being a much cheaper option than staying in birmingham

the bed was very comfortable, and the breakfast and room service were of a good quality

wifi struggled a bit on a zoom call, but fine for everyday mobile phone use

the bar area was only what you would expect from a private residency and not a public one

nice bar area, and lovely breakfast in the morning

we didnt use the pool but it looked lovely, there was a good gym

doors slamming foul language and kids

the pool was fun for the kids

like the hotel and enjoy the gym swimming steam room etc we live only an hour away so makes a nice little break for an overnight

the room was ideal for a family, the facility, bar, leisure pool and gym perfect for us all

hostel room, however the coventry hill is a proper hotel, lovely clean rooms and loads of onsite parking

no wifi in room was only downfall

ample car parking with no need to pre-book it

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i've come to relex i requested her to give me another room kept on saying no rooms

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i've come to relex i requested her to give me another room kept on saying no rooms

you must place some in door and out door activities for kids

the spa, afternoon tea, dinner in the restaurant etc etc even when our room service was over an hour late, we got it on the house with a free bottle of prosecco

50 and the bar was closed, a member of staff was talking to some other quests and did offer to get them a

free wifi, easy to get onto

people book this hotel because they want something for the kids to do, so we didn't use the pool

room service ends at 9pm which we were unaware of as the time wasn t stated on anything

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

staff did not explain that you got tea and coffee from bar help yourself.

due to the ongoing pandemic the bar was shut, but this didn't dampen our stay

we had access to the pool and spa at its sister hotel across the road, which was spotless

also had dinner in the bar and again couldn't fault this

very comfy with gorgeous views over the golf course

was very good , wide selection to choose from ample free parking the gym and pool were included in the

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

excellent service. lovely room and spa area is fabulous.

the breakfast was very nice had everything you could want

good wifi and in a good location

i requested an early check in as we were travelling from gatwick after a very early arrival and sol arranged early

there was a problem with the wifi which we were assured was only

amazing breakfast and historical value of the property.

tea and coffee free wifi great location for town centre friendly and helpful

the restaurant was a bit fussy for us but had a drink in the bar which was lovely

nice gym

the bar food was excellent

room slightly small for price , no where to sit and eat room service breakfast

was excellent, staff very helpful, location good, nice gym, room comfortable and good access to wifi

the rooms were very comfortable and modern also room service available

excellent room service was a bonus

staff great, room spacious and spotless, restaurants and bar staff very curtious

perfect location, helpful and polite staff, good choice of breakfast

on arrival we logged on to wifi and the hotel welcome page offered to email a discount voucher for the a la carte restaurant

we tried to order room service but no one picked up the phone, after 4 attempts we gave up

had room service) was not complete

we also ordered room service and the food was fantastic, amazing value for money

there is an option to opt out of room service which we took

ev charging point (although one not working)

wifi was slow my own phone internet connection was slow the room was all good a little small but ok

we had a snack in the bar area and both carris who served the drinks served very well and the gentleman who took the

gym and pool

room came with tea/coffee, fantastic tv with many channels for free, free wifi and also the use of an iron, ironing board; and hairdryer

complaint is poor mobile and wifi - get that right it will be really good

along to the next hotel price option ;-) very nice grounds, loads of parking, friendly staff, bar prices not bad, very attractive entrance lobby with great decor

staff were very pleasant and friendly, we made use of the pool, jacuzzi, steam room and sauna, the room was clean with a whirlpool bath

the buffet breakfast had a wide range of choice, was excellent and great value

the grounds are nice with plenty of parking

kids running round slamming doors was annoying but it is school holidays so can live with it

we were having a bit of a break from the kids

house, had a very warm atmosphere the bar staff are very friendly, hockley house didn't have lots of staff

visiting surrounding area ( warwick - stratford - henley in arden - when fully operational the bar and garden area will be a superb setting for food and

late check out at 11am so not rushed

great welcome , lovely room very happy, free parking

stayed here as was getting married at the golf club

big clean rooms. great location for golf courses

room service sandwiches not great

area clean room service

drinks in bar not cheap

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

super friendly staff and outstanding breakfast

nice bar which seemed to be always busy in the evening with locals

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room