needs a pool and it would be perfect

room service

is feeling was enhanced by the fact that i had no phone reception, but the hotel wifi

big issue with wifi coverage and moved room first day only to discover second room was the same ,mentioned on exit

the breakfast delicious, great choices on the menu

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

breakfast was excellent.

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we didn't have dinner but we have dined at the restaurant before and we can't fault the

excellent breakfast fine room location.

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

clean and decorated lovely bed firm and comfortable the staff were all lovely the bar opposite was lovely bar men very friendly and nothing was too much for the customers would stay

good price and the very helpful staff in the hotel and the bar :)

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

great service from friendly staff, nice menu for the evening and great breakfast, no parking

our room was beautiful, breakfast was delicious and it is just a short walk from the train station

the wifi was a bit erratic ad my laptop could not pick up any signal at all.

need to be aware of no parking,but we did find a spot on the road

parking was always available but was an added stressor when coming back to the hotel each day

open wifi

room good size,free wifi,breakfast excellent.staff great.location great.

ordered room service and food was great

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think the hotel should draw the line at weddings having bouncing inflatables

the breakfast was very good and served well the breakfast staff were excellent

hour security at the gate very clean and reasonably priced lounge area washing machines swimming pool

the gym and pool are a bit of a distance but not a massive issue as you can drive or

a map of the college to show where pool, gym bar where, we couldnt find any of them and no staff around to

gym was very good

excess to the pool and sauna. friendly staff

breakfast by the log fire and dinner too

good place to be with kids

cosy inn - beautiful boutique styling and wonderful food (breakfast and dinner)

breakfast was served between 9:00 and 10:00

karen at breakfast was soooo helpful and friendly. great dining room.

rooms nicely decorated and furnished - bed comfortable and good wifi

perfect room. dining room and bar very comfortable.

a stronger more consistent wifi signal.

breakfast was good and service excellent

great parking good evening meal served with quick excellent friendly service good breakfast - again, with

the bar area was delightful, cosy and relaxing

breakfast was also fabulous

the breakfast was varied and fresh and we also had dinner there, which was also fantastic

breakfast buffet delicious

- instructed to go around to another door to check in- fully laden with bags and pram and two kids

wifi dropped out a lot

wifi bandwidth

good wifi and tv selection

wifi wasn't great.

shame

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy to still serve us, we are very grateful for this

no proper parking facilities. serving bar staff, some could be retrained.

rooms and bar were authentic looking

the breakfast was delicious and the bar in the evening way lovely

hermen on the front desk, bar and restaurant was a real asset and

breakfast was great and they even cooked a sausage for our dog and made our toddler a babycino at

our only moan was that the bar was shut when we arrived back from being out exploring the town

large breakfast cooked to perfection 5 star all the way

best to book a table, although residents are always accommodated even if it’s in the bar area, which we loved anyway

we enjoyed breakfast and dinner at the restaurant- although must say they get pretty booked up during the

every thing, great breakfast, hotel building, location, parking, pool and spa, staff

evening restaurant over booked room service choice not good

at how many kids were there as it seems like a grown up hotel

my boyfriend had a burger from room service and was very will which kind of spoiled it and also meant he couldn'

kids meals were

wifi only worked near main reception area

lovely grounds and parking on site

do try birdland at burton on the water which is amazing for kids

sofa bed was a little springy and only suitable for little children / slim built kids

6pm) as we had to drive out to find food for the kids

we had an excellent evening meal and breakfast.

restaurant not available on sunday and monday maybe bar snacks could be available.

had a cooked breakfast which was delicious , eggs cooked to perfection

lovely bar lounges and giving complimentary upgrade

nice morning breakfast on site with wide range of options

laundry facilities always welcome

the honest box bar was a lovey touch too

breakfast was nice too, range of cereals, yoghurt, granola, seeds and fruit, and toast, plus cooked

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

the staff were extremely friendly and breakfast was delicious

allowed me late check out and luggage help as been i’ve recently

not accommodating with slightly late check out

staff were brilliant in the pub and through check in and breakfast

staff, great location, yummy breakfast

wifi wasn t the best but as we were not travelling for business not a big deal

it was very a very negative vibe for us with our kids there, only the cleaning staff were really sweet and warm to our kids

was clean, the guest room was large and well equipped, the restaurant had great food, the bar area with lounges and couches was very comfortable

parking is limited on the property, but we were able to park in the village if needed.

receptionist went above and beyond to sort out parking and arrange booking for evening meal

tea and coffee free wifi great location for town centre friendly and helpful

d trade-off one of

the gym was always clean and offered complementary water and towels

i ordered room service on my first evening, but wasn't impressed

room service rather over priced as was wine

i informed her we had requested an early check in via booking

well stocked fridge and bar

breakfast when it arrived

wifi not secure

wifi

room service was great

room service breakfast! staff are great! interesting rooms! good location and really very quiet!

the historic old building

nice rooms, excellent service and very good breakfast.

breakfast in room service available - it was delicious

was excellent, staff very helpful, location good, nice gym, room comfortable and good access to wifi

did not have a room service menu i

wifi access was not straight forward as there was an issue with service

good selection at breakfast

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

wifi connection was very weak.

also there is no room service option after 10pm

haven t to walk past mountains of dirty laundry at entrance

clean, well organised , staff were pleasant and helpful room was always cleaned and tidied room service availabilty if needed

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

use of spa was

room was spacious and clean there is a swimming pool and spa facilities if you wish to use them

wifi connection and some areas seemed dated and need of a lick of paint/ some modernising

we later found out the gowns were supplied to people having a spa day so we could have just been told that not an answer that made us feel

gym swimming pool

early check in, comfortable bed. clean rooms.

:30 am) without any previious information

it was amazing to have two sofa beds - normally the kids have to share.

the club bar and terrace.

great location , very clean , great breakfast . friendly staff.

lovely breakfast lots of choice

both at dinner and breakfast

everything, room was great. staff were superb and friendly. breakfast and service was very good.

- full english breakfast could have a little more on the plate

nothing! great location great parking great room very friendly staff breakfast was great

the room itself was clean and more spacious than i thought it would be and the wifi was good as i needed to do some work which helped a lot

easy flat parking at rear

the tv and wifi worked really well and the staff were friendly and helpful

good size car park and a terrific bar to enjoy a drink before you go out

nice walk to town and local pub ,wine bar and restaurants close by if

the rooms were spacious and clean

parking excellent and the hotel grounds were amazing, wonderful views across the gardens and the

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

fact that the pool and spa were not functioning even though i understand that it was due to maintenance issues

spa and gym outstanding

a member of the mercure in telford shropshire i love the gym facilities sauna swimming pool i m there 5 times a wk great value for money

our dog was also made to feel very welcome and it's great that he was allowed in the bar area

only improvement would be to the swimming pool changing rooms

slight downside for whole place was being able to hear noise from hallway (other rooms room service at 10-11pn) & other rooms doors constantly opening till near 1am (+) room service was very quick, although the prices are quite high as a one off treat it isnt too bad (-) restaurant menu very (too) limited - the room service menu was different and, in some ways, better (-)start considering what i would order in the restaurant--or whether i might prefer to ask for room service as i was alone (was that an option (-) room service tried to enter the room before the checking out time, i felt very uncomfortable (-) room service, spa facilities and charges, history of the hotel/property, walks that could be taken (+) room service and cleaning staff were faultless (-) no room service offered (-)too busy for dinner, asked at reception about ordering room service but was told i had to do it from my room (-)little details, like only 3 tea bags in the room, not enough milk pods and the room service card was already filled in by previous customers details

the room was comfortable and clean. wifi good. the grounds are also very nice.