breakfast was excellent; nice to have quality refreshments in the room, like clipper tea and

comfortable bed, great, powerful shower, good bar selection

little hotel with an excellent bar for drinks in the evening

nice bar area

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and abbey grounds easy walking

gym was handy

able to get early check in. staff very pleasant.. very central location in kenilworth.

nday) ran from 7

she took good care of our kids and it was a lovely

breakfast wasn't hot enough

stayed for one night while my kids stayed in the horse lorry

no smart tv in the family room, which when staying with kids would have been helpful

stayed for one night while my kids stayed in the horse lorry

very friendly staff, good food, extremly comfortable bed and quiet. easy parking.

we eat at the hotel that night, they kids eat from the english menu (great for them) while the grown ups had the malaysian food, we all

clean hotel with a lovely breakfast

nice room, great tv, wifi and comfy bed

room service was limited

this was a lovely village hotel we had spa treatments and really enjoyed our stay

the meals served are delicious and room service arrives very quickly

bar and table staff were friendly and efficient making excellent food even more enjoyable

easy to find, plenty of parking. quiet and 20 minute drive from nec

the hotel has free parking too

ex- colleagues who were meeting up for our reunion dinner at a local golf club(nwgc) were extremely impressed and much preferred it to the solihull premier inn where

parking was a bit tight so parking a van needed a bit of skill

not good wifi reception

nice warm room wifi free free parking price of stay very reasonable beautiful new

the food in the bar in the evening was amazing value and really tasty and served really nicely

the bar serves good beers and wines

amazing room, good parking, friendly service and staff, breakfast available and good.

excellent breakfast - friendly helpful staff - particularly reception/bar. comfy bed

early check in as we really needed it

tv wasn't connected to the wifi and it took some time to figure out who to get it connected, with a trip to reception required

information on bar and restaurant facility maybe in reception and wifi code given on check in

breakfast was delicious and well organised

excellent service, excellent staff. even te room service was superb!

the gym is small but well maintained

the wifi in the room is

we couldn't get the room wifi to work either but not a huge problem for us as we weren't relying on it

quality of food for evening meal and for breakfast

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no response

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready before our event and they were very accommodating with

staff were flexible and helpful in enabling an early check in

although the bar was busy the rooms were quiet

the room was really well presented and very clean. great bar area downstairs with friendly staff

location, the room

i was on the top floor so the wifi didn't reach me.

pecially emma, who tried to help me out when my glasses broke, bless her)

the smell of fish in the dining area at breakfast ud83dude0a

also was hoping a rooftop bar with a dj to vibe out on a sunny

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

great bar and cog restaurant

we also had dinner at the hotel’s restaurant, cogs bar & kitchen, and it did not disappoint

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully

very friendly bar young lady who gave us milk for the fridge in our room

great bar host , great food , parking ideal outside room definitely stay there again

food and atmosphere at the pub was brilliant and was a lovely evening to spend here, bar staff were brilliant

i had a delicious sea bass evening meal which was exceptional value and the bar had a great atmosphere

the room service food was really good, much better than i expected

price location shower breakfast

room as the hotel been refurbished ,loved pod bathroom ,breakfast had everything you wanted

breakfast; variety to choose from, very friendly and professional personnel, location: close to

5* breakfast facilities , food & bar were perfect ordered pizza arrived

competitive pricing, clean , nice staff and a great breakfast

good foods for breakfast, nice restaurant and service.

tv limited channels. room service didn't answer the phone.

the rooms were very clean, the bar was lovely and the breakfast was really good value for money we ate late on our arrival but the

couldn t get the free wifi to accept the password given.

never had room service once so no clean towels out coffee and milk

bar is really good nice cheap beer and good food menu too

no wifi, need to pay extra.

late check out was no problem

the staff are really nice , the room service was great.

ample car parking with no need to pre-book it

the bar wasn't open in the afternoon when we arrived

said no room service and signs displayed dinner from 5

parking was always available. rooms were spacious. access to the motorway was awesome.

real disappointment was there was no wifi in the bedrooms and i had to go and sit in the lounge on my own

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

may need to improve value for money on bar meals and improve quality but sometimes depends on what you pick

excellent service. lovely room and spa area is fabulous.

the swimming pool was lush

responsibilities from the leisure department and can’t give relevant info as to timings for kids in pools etc

wifi fantastic doesn t dip in or out even with a full hotel

warm welcome and hot breakfast

left too early to enjoy breakfast but one of staff made us a travelling breakfast which was really appreciated

have liked a bath for the kids rather than a shower would have been nice for full english brekkie rather than a limited

good wifi

room service brilliant and reasonable

great location with free secure parking

poor wifi in bedroom and virtually no vodaphone signal so wouldn't stay there again for those

receptionist was a little odd, and the toastie sandwiches (bar food) were like kids food

friendly personnel, good room service

not sure why outdoor pool doesn’t allow child

historic main building with a newer spa building

amazing spa facilities

room was nice and well kept, modern and fresh. breakfast, dinner & spa all nice.

elegant country house hotel, great staff. wonderful spa, gym, pool

got room service though

large room, clean and spacious. i love the spa area with good gymn and warm pool.

had some difficulty ordering room service, took a very long time to get

the fact that room was so spacious and very quiet

complaint is poor mobile and wifi - get that right it will be really good

having to order breakfast, much prefer buffet options for speed

the hotel/pub are very dog friendly, you can eat in the bar area and outside in the courtyard with the dogs

had the full english breakfast which was excellent, and the self service for tea coffee and fresh orange and toast where

lovely lovey bar staff so helpful

lovely breakfast. handy location. nice bar for drinks in the evening.

food was excellent and the bar had a good atmosphere

were made to feel very welcome, the staff were all extremely pleasant and helpful and the cooked breakfast was delicious

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

nice stay finished off with a great breakfast served by lovely staff,comfy bed in a nice room

for work and so to be put in the room that has zero mobile signal and zero access to the wifi was a massive pain in the rear, but ultimately the room was good value and very lovely to stay

a sofa and big flat screen tv in the lounge/kitchen and a another flat screen tv in the bedroom

the lady that cocked out breakfast was so thoughtful would 100% stay again

left early in the morning before breakfast at 9am but the lovely lady in the kitchen did us bacon sandwiches to go

wifi did not reach the room, and no mobile data access due to location

visiting surrounding area ( warwick - stratford - henley in arden - when fully operational the bar and garden area will be a superb setting for food and

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night - all with a smile

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

late check out at 11am so not rushed

in really smooth; impressed by grounds, parking and decor inside the hotel; extremely clean; bar staff and breakfast staff absolutely excellent and the breakfast was superb

well presented reception area, clean rooms, large bar area and a good quality breakfast.

staff and bar open till 2

we met josh in the bar who was great at his job and although he was always busy he made time for a chat with us

says ev charger on site - there isn’t - it’s out of order restaurant experience for dinner -poor

room were good with tv, wifi and lots of channels on the tv to watch

the bar and dining room staff did not miss anything and the food was so good

we only had breakfast but it was superb!

very pleasant family ambiance with excellent parking facilities

breakfast was excellent

lovely hotel lovely bar nice staff

couple of nights stay, room was lovely and breakfast 1st class as always, one of the best for variety, the restaurant manageress is always

was excellent, atmosphere was comfortable, the spa was very good and always available, and the sent in the corridors was something people usually

the location was good, free parking and good free wifi across the whole site

room was great, the food was good and the staff were brilliant, there was loads of parking and there are ev chargers onsite too

treats and an activity bag for the kids

great location, excellent staff and good gym

convenient, affordable, met all my needs, and good gym!

breakfast was excellent and location was quiet and amazing views

food in the bar or restaurant really good and plenty of choice

rooms in the quad are lovely, other rooms good too, the breakfast area and evening bar are great too, nice outdoor games laid out on lawn outside bar, full cooked breakfast and

the cooked food was nice and hot, and kids had plenty to choose from

the family rooms are very comfortable and a good size even for 4 of us (2 adults, 2 kids)

fitness room was disappointing as both treadmills weren't working. otherwise all was good.

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no disturbances through the

hedge and chained up barriers and across entrance to resort world multi story not the best with kids in tow

steam room wasn't working. small pool and jacuzzi and sauna for size of hotel.

min), plenty of parking space with 2 ev chargers, good breakfast and nice bar

decent and clean hotel with amenities such as bar, pool, gym and sauna.

t a cheap travel type iron that you

room service on the second night was poor very expensive for what we received and the fact we were

we had lots of kids and they were most excited for the pool so it was a big disappointment

the rooms and the food there are lovely room service was quick

we had lots of kids and they were most excited for the pool so it was a big disappointment

1 hour 20 mins for room service to arrive

fabulous spacious room with complimentary mini bar and snacks. breakfast was brilliant too

and helpful, the food was delicious, the room was immaculate and i even got a free upgrade, the spa facilities are excellent even with a beautiful view of the lake and the local heron from the

although i missed breakfast, they thoughtfully prepared a takeaway box for me

no kids menu on room service, made dinner very expensive

good breakfast, nice pool facilities

paying extra for spa as used to be included

room was really good with the separate area for the kids

5 degrees so we ended up waking our kids and moving

but there was a small gym

we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas, shouting and playing with the lift buttons until late at

i enjoyed the relaxed atmosphere and the general ambience of the check in and bar area.

car parking was easy and free

everything, lovely staff, great breakfast, big rooms, peaceful grounds

room service excellent too

lovely location,surrounded by countryside. excellent breakfast.

in my opinion not enough disabled parking spaces only five

very good breakfast and location is very good right on town centre.

breakfast - very dry food .didn't enjoy. wifi very slow,cannot stream

aren't allowed in the pool before 10am and after 6pm, which is a bit annoying with young children who get up early

wifi was also great throughout the

comfy bed, good wifi, lovely clean bathroom, short walk to the station, good neighbourhood.

the gym

our room was situated next to the gym, we were woken up early by the sound of banging.

baking hot but nothing was said , got charged for parking my car , food in restaurant was like a kids meal but a la cart prices

am exta £10 for parking. gym was out of order

friendly staff nice bar area lovely rooms

bed, great staff, quiet even though next to the airport, delicious breakfast, what more could you want

close to the airport, clean room, comfortable bed and very good breakfast

unfortunately the wifi wasn t working while i was there

hotel facilitates were really good - and bar / restaurant was buzzing

a few more items on hot breakfast

didn't stay for breakfast,however we ate in the pub the night before which was very good and reasonably priced

the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football machine

lifts weren’t working well on the night we stayed so had to keep taking stairs with the kids

friendly staff very convenient very clean breakfast was lovely

a coke as we just landed so was thirsty and with everything about lost bank cards asked if the bar was open when there were 2 females drinking in bar it was around 2

room was fine can t fault it tv great size which entertained the kids for the night , bathroom was great toilet was claustrophobic

room design, warm welcome from the staff and various choices for a lovely breakfast!

there was a small gym area so was able to burn off some extra calories, and football was on in the bar

no room service, but nowadays it's understandable

rita on reception was amazing and put us at ease suggested late check out and helped us settle in

called for room service on the saturday twice between about 7 and 730 but there was no answer so i ended up

when we arrived at the hotel kay had arranged early check in and was just so friendly, welcoming and

the buffet breakfast had a good selection from a full english, cereal, pastries and fruit and there was an a

lovely little swimming pool leisure spa at the back of the hotel for relaxing in which was free for hotel guests to use

plenty of variety free use of pool and sauna

i asked for a late check out, and was then moved to the adjacent building

comfy bed. heating just right. quiet. late check out. good location.

maybe a floor for families as some screaming kids work us up at 3am and 5am

lovely comfy bed. good choice for breakfast

staff were friendly and supported us with an early check in

receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby while

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included