wifi tv in family room

bunk beds for the kids weren't the best and the plumbing including the shower was very loud

breakfast 1st day was excellent, 2nd day was buffet not as good

great breakfast, thank you

especially when this was the first night away me and my husband have had away from the kids in 7 years ud8

the wifi was first rate

large shower, excellent breakfast (menu not buffet) included, room was a decent size and strong wifi

good location, shower was excellent, wifi worked well

really, if i was to be really picky my wife would've preferred a plain croissant available at breakfast rather

room was great, staff were very friendly. hotel bar and restaurant were amazing. loved it.

it was great for kids with swimming pool and amazing view from the reception

there was a little problem with the wifi that they need to sort out

all the staff were lovely from manager heather, bar staff & chefs (especially emma, who tried to help me out

shower was adequate rather than invigorating and the wifi was unsecured and rather intermittent

up with the rooms meant we didnt initially have beds for our kids but this was quickly and professionally

the wifi was very fast with no issues connecting

comfortable room with wifi

uncomfortable, the double bed had a dip in the middle so we rolled together & the sofa bed my kids slept on had

nice, comfortable bar and restaurant area. nice rooms.

pet charge too expensive

the room was spacious, comfortable and quiet with free wifi

it was very clean, comfortable with a lovely well equipped kitchen

4-5 parking spaces however across the road (about 10 metres away) there is free parking from 5pm until

only 7 parking spaces but go ot one by arriving 12

everything was perfect. i even asked for an early check in and it was immediately accepted.

staff put the tv to channel we wanted to watch in the bar area

easy to find. good parking and friendly staff. property is clean and the rooms good size.

issue with wifi order system for food but staff sorted it out

breakfast and room , car parking and evening meals

limited range in the bar and expensive compared to the local. bars

channel selection was poor, but wifi and laptop overcame that

only down side was the bar running out of various spirits and mixers but we were a large party and do like a

better signage for parking as it was difficult to find in the dark

was amazed they did a room service option for breakfast

clean modern room bar and restaurant clean and good value staff very helpful

negative was the windows being open allowed fumes from what must be a smoking area below to rise up to our room

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no

staff were flexible and helpful in enabling an early check in

elegant country house hotel, great staff. wonderful spa, gym, pool

poor wifi where our room was located

spa itself is very clean and pretty

free parking is fine for my self-driving tour

parking close to the room is easy because it is at the back of the car park

no restuarant in evening or room service

breakfast was delicious and well organised

as we were on a relaxing couple of days away, the hotel finished serving (hot food) breakfast at 8

good free car-park and wifi

wifi in room 30 not as good as in room 10!

very friendly staff and excellent three course dinner and breakfast

know what to expect when i book and i am never disappointed it also has a fantastic well equipped gym which i

convenient, affordable, met all my needs, and good gym!

comfy beds and decent wifi signal.

the old part, the entrance , the old hall , restaurant and bar are

excellent room pet friendly bar area. very relaxing hotel staff very afficent.

are very spacious, staff excellent, plenty of facilities to use such as spa,pool,bar etc

spa very relaxing

everything, lovely staff, great breakfast, big rooms, peaceful grounds

pet bins were full with general waste and were full

hotel has plenty of parking, decent wi-fi and is well located in a beautiful, peaceful rural area

restaurant and bar area

we had room service which brought us some very tasty meals

we need to leave the hotel prior to breakfast being available, the `room service` breakfast was limited

wifi was a bit of an issue for me as could not access for my laptop not usually an issue for me in

feather bar and grill was a lovely spot to eat

great value for money good parking

nothing,great free parking too!

plenty of (free) parking

no smart tv in the family room, which when staying with kids would have been helpful

wifi didn't work, which wasn't a great issue for us, as we just used our phones

the kids loved that they could get what they wanted for breakfast

hotel drinks machine availability all day ,kids had a lot of fun activities

hotel drinks machine availability all day ,kids had a lot of fun activities

although we had a minibar, we weren't sure if it would cost us money

staff were superb, golf was excellent

very clean rooms & patio views of the golf course superb

the golf course was in excellent condition

everything we needed. golf course amazing. staff fantastic. rooms comfy.

was very comfortable hotel ambience in common areas was comfortable and pleasant breakfast was excellent and

to note, the parking was accessed from fancott drive at the back of the hotel

really good bar with nice atmosphere

breakfast was also exceptional

location and the great breakfast

the room was very comfortable, the pub was charming. good parking.

free parking, free wifi everywhere, immaculately clean

always clean , easy access to parking friendly staff

good wifi

there was no wifi or i couldn t connect but it was of little interest for me

easy flat parking at rear

experienced long waits at the bar on occasions but this is rare and shouldn't stop you visiting

a little cold in reception and bar area

bar & restaurant with great food with reasonable prices

the bar and restaurant were very nice

breakfast in the morning, the facilities are excellent with a lovely soft seating area in the bar and also a

really comfortable stay and the ev chargers available is very helpful

wifi could have been faster tv kept loosing signal

executive double room was above the kitchen and we were awoken early each morning by what sounded like equipment

miles from the centre of stratford - a short drive or a cheap taxi if you dont want the hassle of parking

- kitchen had everything you needed

choice for families with young kids

doors slamming foul language and kids

everything was fine close to the town and the breakfast was good plenty of everything

good value given the proximity to the town centre and our kids loved having access to a swimming pool

friendly staff. close to town and river. nice breakfast

quiet location with plenty of parking spaces and gardens, clean. wonderful breakfast.

parking is great - we usually parked somewhere we could see the car from our room

is only 1 bar and 1 restaurant in the estate

booked on a last minute stay,all was fabbo and we left relaxed after a spa/gym/ sauna relaxing

little details, like only 3 tea bags in the room, not enough milk pods and the room service card was already

rachel the manager and gio behind the bar were brilliant

wifi wasn't stable

kitchen closing,food orders wrong,luxury room noisy

no evening meal as 'problem with kitchen'

near the town, early check in time.

as a young couple booking we were put next to the laundry room and woke up very early to the trolleys being

nothing. really although as it was christmas no room service etc

pool and gym included in price

we also had delicious fish and chips at the bar

tired noise air conditioning/laundry poorly ventilated rooms for hot weather

also there is no room service option after 10pm

due to the ongoing pandemic the bar was shut, but this didn't dampen our stay

also, my husband had to move several laundry crates that were left right against the ramp

great location, friendly staff, pet friendly.

wifi not secure. coffee rather disappointing.

but children surely should be stay up say past 10am unruly kids with poor parents ruined the night but hopefully

wifi slow and unsecured but everything else very good

good wifi and in a good location

breakfast superb

hotel is charming, with beautiful old fireplaces and woodwork and modern comforts

the small but useful gym was a bonus

did not have a room service menu i

hadn t realised it was a pet friendly hotel, i have no issues with this but the rooms have no sound proofing

only thing that disappointed me was that i was told by the front desk that i couldn t get room service due to

this hotel is pet friendly and all the dogs i saw were well behaved

nice gym

tired decor limited room service at night

everything! staff, location, cleanliness, room, gym.

the gym was always clean and offered complementary water and towels

trouble with wifi

the bar and restaurant were great

we tried to order room service but no one picked up the phone, after 4 attempts we gave up

wifi was, rather surprisingly for a renowned hotel chain, an unsecured network without even a

i informed her we had requested an early check in via booking

the added little touch of a hand written note and two towel displayed as swans with rose petals was just lovely

the decor is beautiful and the restaurant, bar and lounges are cozy and tasteful

we didn t eat in the hotel but the food menu read lovely we did have drinks in the bar in the evening and we

the continental breakfast was delicious

wifi was not working!!

breakfast was great, and we enjoyed the free drink we had by connecting to the wifi

the bed was so comfy and breakfast was delicious

parking facilities great

property was so unique, spotlessly clean and comfortable, the breakfast was very tasty, the staff were friendly

staff could not be more helpful and the bar area is 1st class

no restaurant, gym or swimming pool

food and atmosphere at the pub was brilliant and was a lovely evening to spend here, bar staff were brilliant

very friendly bar young lady who gave us milk for the fridge in our room

plenty of parking

we had a lovely evening talking to locals in the bar where we learnt about the history of the area and was

very quirky room in converted stables i think, but plenty of room and excellent wifi

2nd time stay at this hotel before crufts food is good clean room comfy beds and very pet friendly my 2 king

accommodated our two gigs and cages, excellent food and drink avalible in the pub which was very pet friendly

great location good price for food and stay and pet friendly

additionally they have a pet-friendly bar in front of the inn

pet friendly facilities at this hotel are excellent

although it was advertised as free wifi in the attic the connection is non existent

poor or no wifi connection

also, there used to be plenty of parking available

breakfast is tasty and lots to choose from

good car parking and the dog walks are lovely

wifi could be better especially when travelling for business and needing to work on computer

the bar and restaurant were cosy with a brilliant breakfast served in the mornings with a choice of hot

wifi good

new inn hotel is the cleanest hotel from the accommodation, bar and restaurant i have seen in a long time

room,ample free parking and really enjoyed the food

plenty of parking and room was ground floor which was perfect for him

the hotel has free parking too

very poor wifi.

friendly, comfortable, clean lovely breakfast, parking.

wifi was a bit patchy, and the shower had very poor water pressure which made hair washing more

late check out at 11am so not rushed

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night -

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

location with good car parking and onsite restaurant with bar if wanting food and drinks and staff were polite

kids running round slamming doors was annoying but it is school holidays so can live with it

to find and very convenient, food and bar on site as well as a small gym

kids running around unattended

the hotel didnt have any wifi facilities

i except people want to finish work however it was the way i was told therefore i chose the room service

bike in gym unserviceable for 4 weeks

didn't find the leisure factilities particularly good, it was very busy with parents and kids

really impressed with the cleanliness of the heated pool

comfortable plenty of choice at breakfast staff were friendly and helpful location was perfect very central for

was in room 114, my neighbours in 112 were very noisy with the tv on loud til midnight and kids loudly shrieking

room service was limited

carpets, stains, window seal broken, room cold, room service staff not helpful

not a friendly place for kids

bed was comfy,spacious room nice bar near trception

free wifi

free parking & wifi

breakfast and staff was excellent

gym really stuffy and small coffee awful!! limited room service menu

breakfast was great

and was a bit tricky to navigate as it kept going to a blank black screen and i couldn't find the wifi the

free wifi was difficult to get on and was very intermittent.

i think my older colleague would have liked a continental breakfast with the option of cereal and fresh fruit

the food in the restaurant was exceptional and the included breakfast a delight

no extra charge for room service from bar

room was cold, heating switched on for only a few hours. poor wifi reception in the room.

was fair, usual facilities, wifi wouldn't work in our room

reasonably close from the station, very good breakfast, dinner at the restaurant in the

i asked for a receipt and received one, which had the kids grand parents name on it although i paid for both

excellent service, excellent staff. even te room service was superb!

was a little slow but it's getting replaced, the breakfast wasn't very warm, charging for car parking

room service and facilities are excellent

location great price great room great staff great bar and selection of drinks very clean and

the room service food was really good, much better than i expected

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both

buffet breakfast was good value and tasty and filled us up

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

weren t even told what the wifi was or any other useful information

great bar which is open pretty much 24/7 to residents, with pizza available too

there was also the option of room service and the breakfast option looked great

fridge, iron, room service, free refill of water

only complaint i might have is that the facilities offered by the hotel are limited so no pool or gym but i

the wifi

to check in even slightly early costs 15 and a late check out

the bar was friendly, with an enjoyable quiz night event going on

ntil 12) costa another 15

very competitive bar prices. short bar opening

confusion with room service breakfast- but was eventually resolved ud83dude42

spa wonderful too

sofa bed for kids you couldn t turn on the bathroom light without turning on the entire room

excellent room service and the staff made an effort to remember our names.

parking is very easy and the approach too

plenty of guests parking

the hotel was clean, easy parking and the staff very helpful.

comfy bed with nice decor and good wifi

and off street parking, immaculately clean, staff super friendly

spotless room with a fridge and microwave, free parking, great location very quiet road and helen who checked

room service staff so bad toilet flashing not work properly

parking was always available. rooms were spacious. access to the motorway was awesome.

everything is brand new. lots of parking space.

i heard kids gate crashing the premises.

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

lovely hotel & very nice breakfast.

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

only thing which didnt affect our stay too much was the wifi kept dropping and there was no phone reception

room service was excellent

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

free room service when u have kids who can’t sit still at the restaurant

service in cellar bar slow

very comfy with gorgeous views over the golf course

wifi faulty. nothing else.

was very good , wide selection to choose from ample free parking the gym and pool were included in the

food was great, both at dinner and breakfast the next day

the wifi was free, but it wouldn't let us connect to internet

friendly staff, pet friendly, easy parking, nice resturant, comfy rooms

easy to find. check in was quick, lots of free parking.

, parking and the breakfast is excellent value

the bar was beautifully decorated, the staff were friendly and very welcoming and our evening dinner

wifi sometimes took a while to connect

and chips with the lightest, most delicious batter), very comfortable, luxurious rooms and free parking

comfortable, village setting , easy parking . food was excellent.

easy to get too and there was free parking

very helpful staff and high value for money. breakfast was also excellent

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

gym and swimming pool is excellent and the food, omg delicious

the gym and swimming pool facilities were excellent too

but the biggest disappointment to us what the “spa” it was more the community pool where kids were

i got in late so didn't get to try the restaurant, though the tapas i had in the bar was fresh and delicious

noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight

of this yet waited for me to come down in the morning and then said yes we’re aware we had kids throwing stones

pet friendly

no lifts. very difficult with young kids and loads of luggage.