the wifi should have been entirely free

skip the set menu and order room service

allowed to take pet dog

friendly staff and bar guys were nice to chat with.

room service said 24 hour food availability but there wasn

buffet style breakfast perfect for fussy kids a bit of everything to suit.

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

the breakfast was very nice with alot of options for kids too, and the tables were kept

the members rewards are great especially the late check out

breakfast was lovely and there was plenty of variety that the kids loved it too

waffle machine was a good hit with the kids

guests which was nice, and the room had great lighting and a mini fridge which was nice, the wifi worked well

we also used the on-site gym, which had a good selection of equipment, plus towels and complimentary water,

gorgeous room and great breakfast. gym was handy too .

connecting rooms for our family, kids loved it

the water was allways hot, and the wifi and tv worked well

wasn't aware there was a charge for swimming pool until arriving

it s also close to some restaurants, two casinos and a bowling alley and cinema

stay, the staff were amazing, the leisure center on site was great, the food was yummy, even the bar tender and

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which

room,great mattress and lovely pillows, breakfast nicely laid out

aldo free wifi which helped alot with the kids

swimming pool and the gym on site

great location helpful staff comfy night great room service

my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni

the wifi didn t work

clean and use of shared kitchen facilities

shower and toilet rooms are untidy as well as the kitchen

also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either

more kitchen utensils if i was being ultra critical (and i m not ud83dude02)

wifi in room - only in lounge which is filthy: the brown legs of the tables have turned white from

no wifi available

rude staff, poor room, no wifi in room.

wifi in rooms

heater was not working no wifi signals

access for my pet was great she was well received

are really helpful, great location, loved that it has a little playground and the pool so the kids were entertained

the staff were very accommodating. didn t eat here but the late night bar was good!

proximity to motorway fab shower fantastic breakfast

bedrooms have everything you need there is a gym and pool .

s a lovely place to stay nice clean rooms and parking was great and staff to thanks tollgate can t wait to

and also a gym and

gym facility's and sauna and steam room

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

friendly staff, parking facilities and quietness.

excellent breakfast and convenient bar for later evenings

the wifi was down so my daughter couldn t do some of her work.

service in the restaurant was slow from the kitchen.

pet fee of 20 is extremely unreasonable given that we brought a very small chihuahua

we were traveling with our pet dog, which wasn't a problem

the fact the lovely pool wasn t 24/7 jokes aside

great place clean and friendly staff we had lots of fun at the bar and in pool

plus the wifi was not working either

the price of the gym is a little too high at 7

gym , suana , stream room

lot of spa options

excellent food,beautiful outside hot tub, i was disappointed with the cleanliness of the swimming pool area and

dinner was excellent and breakfast was amazing

pool and grounds well manicured & maintained

not very good gym, room way to hot with no control, building layout, no bar.

the staff member i spoke to was able to secure an early check in

there is a bar in the hotel and it has parking and very good access and very safe

it would have been nice to have wifi in the bedrooms located in the lodge.

did i mention this place has a stage for live entertainment and a cool bar with a dj at weekends plus an

selling bottled ale is fine, but please go for something a bit better than 1 a bottle doom bar if selling it

quiet, comfy bed, spa facilities were amazing, lovely bar and various outside seating areas, great food both

one thing that could have been better was the connection to the wifi

don the bar tender was very friendly and remembered what i drank

we also had the breakfast which again was amazing

the pool times for the children were not ideal (7am till 9am) my boys were too tired and couldn't make

room was spacious, wifi was excellent, very good shower also warm and very quiet.

very basic, gym equipment out of date and gym attendant want you to leave hour before closing time so he can

it felt odd that reception, bar and restaurant are in a separate building from the accommodation blocks

pet friendly

massive carpark, no parking difficulties, that for me is a massive bonus

plentiful parking too

easy to book, plenty parking, excellent location, beautiful hotel.

excellent breakfast, comfy rooms and very friendly staff

bar is dog friendly with dining in the lounge area

not much seating in the bar side.

we can't comment on the bar or restaurant as we didn't use it because we were with family most of the time

window looked over kitchen yard, not very pleasant

could do with a sign on the main road for parking for the egerton arms

parking was easy

water pressure in the ensuite, poor wifi reception, nodetails given for access to the car

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and

loved there was a bluetooth sound bar in the room and in bathroom mirror

well stocked bar with lively atmosphere

plenty of parking

room in a great location no noise from the bar below great bar and staff overall it was perfect

i loved the breakfast as well

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

the timings with breakfast and kids having breakfast and swimming. made it abit tight.

otherwise, one may end up having to do with room service once the restaurant closes at 9

pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving

wifi slow had to switch it off and use 4g. no water in the room. kettle too small.

the new bar area

clean , good parking , excellent staff , couldn t fault it

inside the hotel ,the public toilets inside the hotel were like home from home ,drinks at the bar were reasonably

bad wifi connection in room.

parking is right outside the room and very short walk to the pub entrance

comfortable accommodation, plenty of parking, pub has lovely atmosphere.

location, facilities, cleanliness, and parking all excellent.

at all to not like (except for the type of free wifi being blocked by my laptop, but that's not the swan's fault

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave

also sadly few peaces of gym equipment were out of

24 hour gym was also a good facility

good sized room, pet friendly with no charge.

stayed at this hotel before and all 3 male staff 2 x reception and 1 bar were very good

the staff were great, comfortable room and the bar / restaurant was good

com said it was pet friendly to be told well it's a good job it is, as i had brought my dog, after being rudely

house so excellent size, close to the hotel but fair away enough to not be noisy at all and the kids loved

shower stall/bathroom was tiny and but it’s an older hotel and the fact that our kids had their own space made

receptionist couldn't be more helpful and she was doing everything bar reception serving meals and was really

great because we had space for my husband and i with our two kids (14 & 9) and it was perfect for our dogs

secured wifi would have been nice - open networks don t really belong in 2019

spa outstanding and the food was exceptionally good

brilliant location and loads of parking

good wifi and car park with large number of spaces

also no privacy to get changed there should be separate cubicles, and we thought there was a pool to swim in

kids ate free for breakfast

i didn't use the wifi

parking, there's a bit of pressure in planning to be back in stafford before it gets full and you

decent free wifi and good tv reception

nice room, friendly staff - very accommodating! good facilities, bar and food etc very good.

fantastic cooked breakfasts, very close to alton towers, easy parking, lovely room, what s not to love

it was nice that we had our own space and kitchen ,bathroom etc

the fridge, tea/coffee, shower gel & towels provided, cool fan (it was hot when we stayed), free wifi etc

was absolutely nothing that we didn t like, if had to give one point it would be that sometimes wifi was weak

and very helpful ud83dude00 room was clean, property clean and warm, netflix and free view, wifi worked well,

they should be more transparent eg an £8 breakfast became £12

for our requirements, having a restuarant on site is really helpful, good choice of menu, easy parking

very accommodating in the bar in the evening

while me and my partner stayed here we took advantage of room service and there wasn t a charge for this

breakfast excellent and having dined on two nights of our three night stay both occasions food &

location for walkers, bikers, cyclists and people with dogs,so dog friendly you can eat in the bar with your

staff were lovely great outdoor play space for kids

any, would definitely stay again covid restrictions are very well managed and resident or not the bar is closed

has amazing views of the countryside, love that it s pet friendly love that you can park outside your room

bar and chalet all pet friendly, they made a great fuss of her and made us all feel very welcome some nice

wifi probably due to the rural location as much as anything but wouldn t stream netflix or upload

poor wifi

wifi in the room was very intermittent

wifi, parking and general facilities are top

that could be better was that the extractor fan in the bathroom was particularly noisy and the wifi signal

the breakfast table is so inviting- see picture - and everything is cooked freshly to your liking

amazing breakfast with plenty of choice

lots of choice for breakfast

the breakfast was superb

) good wifi, flat

the pet charge seems a little excessive as she didn`t have any breakfast from the buffet

the only thing is there was no information if breakfast could be ordered as room service as the menu in the

of using the ev chargers is very high

wifi is terrible

wifi keeps dropping off !

the wi-fi was fast enough for streaming, and the breakfast was plentiful with a good variety of options

wifi signal is excellent

hotel staff and location ....kids enjoy a lot

clean, with free parking and free breakfast for adults and kids, i am satisfy with my stay

great, good location on m6, good staff, nice pub on the site, good breakfast, good parking, good beds and showers

onsite parking, we had evening meal the night before our stay and breakfast the following morning; both

emaculate, lovely rooms, great bar and restaurant

parking can be a challenge if there are functions on but not a problem.

easy parking in monitored lot close to building

the bar area and restaurant was modern and newly decorated

was by the canal, easily accessed, had parking, lovely area to sit in garden, friendly staff and not bothered

wifi was chargeable and not free

as an added bonus, there were limited kitchen facilities too

i am therfore turning this box into a positive until i have said enough to turn the bar gree

great spot, good parking, staff are great

has a shared kitchen and washing machines and dryers which was very helpful

wifi was good but not on the top floor

convenient parking facilities at the back

in a pet friendly room in adjacent annex

better breakfast

great village location, plenty of parking

food on offer in the bar was just what we needed

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out

hotel very beautiful grounds loads to do swimming,hot tub sauna,gym,tennis,golf,classes and much more definitely

the staff were all very pleasant and nothing was too much trouble, the parking was great as i have mobility

i used the pool- nice pool but used by public too so lots of kids at the time, not too bad but less relaxing

the spa place should've opened longer.

high end finish to the room and spa area

we ordered room service which comes from the bowling green inn which was amazing as well

secure parking

no breakfast included, spa was so small you could only have 2 people in there at a time so we didn t get to

had a lovely welcome, the decor was gorgeous and the hotel very pet friendly

pet friendly

could take our dog with us into dining area was great didn't feel uncomfortable about having our pet with us

the hotel wifi required an email registration to be able to use

the lovely dining restaurant and bar area was spoiled by music that felt too loud, imposing and rather awful

really pet friendly

separate charge for breakfast especially when they tried to charge more than stated on booking

having no phone also unable to get room service

steep stairs to room and no room service

lounge food or room service after 9 pm

location good great atmosphere in bar didn t try the breakfast as wanted to venture out

sky tv and excellent significance in wifi

nice room, great bar and a lovely breakfast

the room is in an annex at the rear of the pub, so no problem with noise from the bar

free wifi, and our full english breakfast was fantastic