excellent hotel pool closed because of covid but still a great stay

quiet, comfy bed, spa facilities were amazing, lovely bar and various outside seating areas, great food both

and had intermittent wifi at times which is not really good enough in a nice hotel

th room service for towels etc

plenty of parking space

its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

wasn't any information in the room about things like breakfast, wifi, pool etc, which would have been helpful

another positive point goes to the gym

this was because the staff have to walk down to the other bar to collect your drink

plenty of parking spaces

handy quiet location, lovely food, parking, outdoor seating

room was very clean and warm, our evening meal was fantastic and the breakfast was very nice,all the staff were

the guest wifi drops in and out.

excellent breakfast, comfy rooms and very friendly staff

there is a bar and meal facility available, for the weary traveler

com don t tell you what the cost will be for a pet and there was an error in what we were charged which had

very busy with kids running around in reception (not hotels fault), very noisy and busy on arrival and queued

sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn’t sleep well

was a very nice stay for work, facilities were good, great to have a gym

friendly and helpful food was delicious breakfast was really good good selection of drinks in bar location was

parking was very easy, very friendly reception, we had a meal in the bar which was fabulous

great atmosphere in the bar in the evening we had a lovely meal which was great value for money

parking was very easy, very friendly reception, we had a meal in the bar which was fabulous

wifi did not work but were told that landlords had changed very recently so the wifi provider was

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and

carpet seemed a bit dirty, with old stains that can t come out with a hoover

like hotal becoz they have apatment feel like home my kids very happy evething is very nice clean

wifi needs to be boosted

house so excellent size, close to the hotel but fair away enough to not be noisy at all and the kids loved

room was so clean and beautiful,the gym isn t big but so clean too

family room needs to be interconnected considering that i had 2 little kids 7& 4 and the rooms were separate

modern, clean - comfortable hotel with a 24 hour gym!

excellent breakfast and convenient bar for later evenings

the bed was comfortable and it had ev chargers

free car parking

was very clean, bed was very comfortable, staff were lovely and friendly and helped us with parking as their

tight parking

has parking in front of hotel and to rear

easy wifi

friendly staff. food was really good. gym and pool were great added extras. ud83dudc4cud83cudffb

was construction going on so weren t able to use the pool/spa facilities which was a shame, and when ordering

the gym could ve bern bigger, but that s nig picking

lovely choice of buffet breakfast and with a member of staff ensuring everything went smoothly

pool and spa facilities were crowded

spa facilities

in the morning room service staff opened the door and we had to shout that we are in there

room service was good food and reasonably priced, excellent choice too

parking expensive, no details about ordering food or food available for kids

i didn't get a chance to try the wifi so can't comment

very comfortable and great breakfast

there is no swimming pool, which would be great to have for families with kids

on arrival, kids pullout bed much larger than expected, additional pillows on request, excellent wifi and large

wifi was good, bed was comfortable and room was air conditioned

facilities included a good gym, nice bar and kitchen

despite what is stated on the listing the room does not have a private entrance and the on site parking is

also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either

security had been added but parking challenging during the day

the wifi didn t work

no note of wifi password

at all to not like (except for the type of free wifi being blocked by my laptop, but that's not the swan's fault

wifi didn't work in our room 7. mattress and pillows need replacing.

parking is right outside the room and very short walk to the pub entrance

excellent food, bar and restaurant and staff

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave

quite dated...bar wasn t open and no room service was available

the only bad thing for me is the wifi

no bar service during the day

room service only when you requested it

close to the city centre, worth a wander round and a visit to the bar

staff were very friendly explained everything about our stay,and the kids were happy to have use of the pool

the pool and gym are great

location, bonus having a swimming pool

breakfast was great, room service very quick

good pool

breakfast was delicious

booked a late check out but still had the cleaners banging on the door shouting at us to let them in over

found some dirty laundry under sofa bed on arrivalud83eudd28

are immaculate and very comfortable, location is perfect, prices are excellent and unlimited breakfast is value

being able to take our pet dog with us

to our room being in a far corner of the building the wifi wasn't as strong as we'd have liked, and the hot

parking more than adequate

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were

great breakfast choice and fantastic room service

parking bays very tight, room service was slow

wifi, was not good in my room, i ended up using my personal hotspot

main building and grounds pet friendly with dog bed, bowls and treats left in the room for our floof

-room service was efficient and the pizza was really nice

would definitely stay again, but try to get room nearer reception so that wifi might work

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in

car parking onsite was is a must for me

excellent room good parking, delightful traditional pub lovely garden and views

wifi in the room was very intermittent

a great welcome and excellent bar and restaurant.

lovely room, free parking, restaurant on site.

loved the room and bar area, the hotel was clean and we liked the decor

food in the bar is very nice and responsible priced

bar prices are good as well

good food and atmosphere in the bar and restaurant

did not have meals. wifi only accessible downstairs not in bedroom

wifi in room - only in lounge which is filthy: the brown legs of the tables have turned white from

no wifi available

wifi

heater was not working no wifi signals

friendly staff. quiet even though above a busy pub. parking available.

the view from my room was lovely and it was very quiet away from the noise of the bar area

original features -fireplace-even though it was summer

wifi was chargeable and not free

great spot, good parking, staff are great

sunday staff were very helpful the room was beautiful food was delicious just 2 things wrong no wifi in rooms

no wifi in the rooms

s a lovely place to stay nice clean rooms and parking was great and staff to thanks tollgate can t wait to

plenty of room to park a vehicle with a trailer/large van

gym facility's and sauna and steam room

bar manager is super helpful and really engaging

bar and pool sauna

walk around and enjoy the grounds of the place and it comes with a great swimming pool area and bar pool table

are plenty of facilities available with a gym, pool restaurant and bar

no wifi available in room. light above sink not working made it dark for shaving.

not very good gym, room way to hot with no control, building layout, no bar.

excellent food,beautiful outside hot tub, i was disappointed with the cleanliness of the swimming pool area and

the indoor pool and spa area were good and not overcrowded

the indoor pool and spa area were good and not overcrowded

needs better lounge area . great for the spa but feel awkward if not using spa .

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

pub, hotel and spa were very popular

wifi in room 301 could havebeen strnger but it did work

very welcoming. parking good.bathroom exceptionally clean.

pool availability & spa cost

the hotel wifi was unsecured and demanded personal information including date of birth to

it has a well stocked bar the room was very

location was great combined with the excellent staff from cleaning through to bar and waitressing were absolutely

restaurant and separate breakfast area were very comfortable and beautifully decorated

breakfast is fantastic, bedings are ok

has a shared kitchen and washing machines and dryers which was very helpful

staff were very friendly and the evening meal and breakfast were good sized portion, plenty of choice and well

great to get a friendly welcome at 11.30pm. comfy room and great wifi too.

bar well stocked with sports large screen tv

the buffet dinner and breakfast,so nice to pick what you want not to be forced to eat what's on the plate

room was spacious, wifi was excellent, very good shower also warm and very quiet.

the staff were kind enough to allow an early check in.

the indian restaurant and cocktail bar are both out of this world and provide an incredible mixed evening of

great bowl centre location and with free parking

great room really helpful staff nice bar areaud83dude0a

staff were friendly & welcoming, bedding was clean & bed was comfortable. free wifi.

love the spa facilities

wifi was not great, but was useable in the pulse bar

lovely bed, good breakfast and great pool facilities

big room, looking over the golf course. comfortable bed. nice and friendly staff

parking at the door for disabled user

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and

bar area was nice and had a good range of drinks

terrific customer service very attentive and lovely breakfast

the vegetarian breakfast

choice of continental and cooked for breakfast, meets everyone needs

everything about the hotel was exceptional apart from not enough ev chargers

staff when booking in, in the bar area and night staff ud83dude0alovely clean hotel

kids evening meal was very poor

the restaurant and bar downstairs was so nice and the food excellent

wifi was difficult to access also

wifi was poor

exceptionally clean. very comfortable bed. safe parking. perfect stay

my room was noisy in the afternoon because of a kids party in the outside gazebos.

in the shower, breakfast, dinner, friendliness of staff, corners to sit and do some work, good wifi

rooms are stunning and they even have real ale at the bar so a very happy person

room service available

had a lovely welcome, the decor was gorgeous and the hotel very pet friendly

maybe the wifi password could be available on an information sheet inside the room

paint colour no coffee pods provided for the coffee machine no water provided couldn t find the wifi

wifi meant the tv lagged and took a while to buffer at times, but it didn't impact my

the wifi was a bit hit and miss but for one night that didn't make much difference

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could

good value meal deal in the bar area

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the

easy off-street parking

although i didn't have chance for breakfast (due to being out early) it was offered and option for cereal at

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

breakfast was beautiful

breakfast ample ,location was 2 miles from wedding i attended

well stocked bar with lively atmosphere

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

bar and our room were both gorgeously decorated & very comfortable

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational

& parking

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

we were thrilled to find that the staff had made a heart from the towels and put petals on the bed

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

wifi signal was poor

did ask the staff if they could have house keeping leave rose petals and swans made from towels on the bed

nice hotel, in a beautiful spot with a nice bar and an excellent breakfast

kids toy next to bed on floor,plus no lotion in bathroom and no bathrobes as says in listing for

having no phone also unable to get room service

room wasn't cleaned properly, no room service, breakfast was terrible , the hotel is in poor condition, could

this could do with addressing when having pet rooms near

spa & pool lovely. rooms spacious & great facilities. restaurant & golf bar really nice.

there were no cold water machines available in the hotel or by the pool/sauna

loved the room service and food

staff wonderful, especially the bar manageress

we had a delicious dinner and breakfast in browns restaurant

friendly staff, efficient service and free parking

price of car parking

check-in and shuttle booking to terminal 2 for 5am; convenient bar with tasty light meals; well-designed lighting

dont like to complain - however this hotel is over charging pets are not made welcome as stated in their write

would be ideal for car parking for airport too we didn't know this before or would have booked this aswell as

location for my visit to wilmslow with lots of parking available

noisy our room backed onto the kitchen staff area and was a bit noisy with staff coming and going

really only thing was room service wasn t available for food but think that might just be due to covid-19 so

the room service was excellent for breakfast, the bar staff and drinks were excellent and

a dessert or coffee menu and had to find a staff member to pay the bill found them all behind the bar talking

it was my wife s birthday and the team decorated the room with some rose petals to make it extra romantic

with kids and then told they couldn't go in the pools because you have to book

aren t allowed in the swimming pool which i understand why but this needs to be clear on booking as we had a

the spa and infinity zacuzzi huge pool outside were fantastic.the whole hotel was wonderful

the spa facilities and treatments simply amazing