breakfast was very good and there was plenty of it

the food was reasonable priced, and they had a well stocked bar with beers

friendly cosy bar with log burner so lovely and warm on a cold winter's night

if you want, you can also get good dinner from the bar downstairs

had a couple of reasonably priced pints in the bar before going over the road for an indian

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

there was kids running up and down the corridor and banging after 11pm which disturbed our sleep

bar staff were very accommodating

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

wifi connection was poor in room 202

reception staff need more training as was a kids party next day and no organisation skills and kids and parents didn't want to move

gym needs more equipment, maybe more than one bench as someone was always using it every time i

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

good parking, excellent restaurant and bar

the rooms are great with the bar being friendly from the staff and patrons

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

car parking was great to have too

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

we liked everything about this hotel , staff, room , bar all was top rate .

bar area, room was nice, clean and spacious

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

good breakfast and decent 'pub grub' diner menu

top class staff, rooms, bar & food

the bar was pleasant, and a lower area near the toilets revealed a pool table

very adequate breakfast and very friendly staff

the breakfast was sensational

the availability of parking was great, as were the location and views

no room service is saddy waddy but friendly reception man gave us snacky wacky

nice views from bedroom and breakfast room lobby area very modern and nice our room was ready for early check in which we d organised before and that was

wife a mini break from running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on unfortunately could not book treatments as they are booked well in

the hotel also has a good gym, pool and golf course as well as a really high quality restaurant

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

bar and quality of breakfast

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

hotel was clean and tidy and had a nice pint in bar area

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

the bar needs updating to be in line with the hotel rooms.

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly

ybe offer boosters with a

its size, location, facilities available and definitely kitchen and its food

selection of food at breakfast, lovely dinner menu with daily specials, nice relaxed bar and garden area

the small gym & leisure facilities were clean, tidy & much needed after a day of travelling around the area

nice bar and food was

not enough parking spaces and need more staff on reception

place and surroundings spa was value for money with a fabulous brunch to finish

timings of the pool

menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal

it s in a strange location. it is in a middle of a housing estate. parking space is limited.

late check out on request and an excellent breakfast

service from the bar and waiters were very efficient

parking the car was a bit problematical as the p;ace was busy and had to wait until late before a

parking facility is adequate

lively friendly bar on site and superb restaurant

m not very techie

spacious bar area with an impressive log fire, comfortable seating and good range of light meals

the bar food was good and the service everywhere was friendly and efficient

the restaurants were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

lovely and clean, bed very comfortable, excellent price's, and very good selection of food for breakfast

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

very clean, modern and comfortable. staff were great and ample parking.

the staff were very friendly and helpful and the kids loved it there

the room was clean and the wifi was free and super quick.

our kids slept on the sofa bed and were very happy with it

the staff were very friendly and helpful and the kids loved it there

late check out

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

location with plenty of parking and 3 x ev charging points

he keeps or so well and the bar staff are allways happy to take of the

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

very nice rooms that were comfortable and well equipped with a good bar & restaurant downstairs.

food in the bar was fantastic and great quality food

there was a long wait of about 20 minutes at the bar on the friday evening.

choice of beers in the bar (guinness, stella or bud light)

breakfast was good, a bit more variety maybe. location as expected

meant we could visit one day and then nip to the seaside at big bad barry with the kids

everything especially the breakfast n my dog allow to stay. nice big room.

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

clean comfortable good spa and central

the car park wasn t easy to find not much availability for booking the swimming pool

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

and the room service and food was really really good would definitely recommend staying

good buffet breakfast. excellent comfortable room and bed. timely room service and good food.

breakfast and bar area looked really smart, but we didn t use it

free wifi available throughout the hotel

price would have been right with breakfast included. rather expensive without.

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

comfortable bar and lounge

kids toys on staircase and playing on the stairs

my kids being with us

turned out it was

please, we like a hot towel bar in our bathroom, and that is the only dislike

small gym was great for getting in a quick workout

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

tiny negative, but only hotel i’ve been to that does not have any kids tv channels.

quiet comfertable room with room service

room service was bang on time and plentiful just wish the room was slightly bigger with better

the wifi was excellent

didn't have a room service menu in the room this time

breakfast would have cost us 45 pounds for me and two kids

bar facilities was relaxing and aesthetically pleasing

room service is brill enything you want they give

their room service is to die for

staff were great and gave us late check out for the inconvenience so can’t fault them

during my visit this time i was kindly given a late check out time even though it was not required

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

staff really helpful and we even got a free late check out

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

the vegetarian cooked breakfast was healthy and delicious

the bar is nice, serving a good range of beer

family room is big and our kids got their own proper beds

bar area is very nice and food in the restaurant was bang on

greeted with a smiley welcome they even let our little dog be a massive part of our stay as their bar area is dog friendly if you love quirky and fun with lovely views this is the place to

you can hear bass

staff allowed an early check in which helped us out.

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

free wifi and a safe in every room

the floor underneath the beds was filthy

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area