breakfast was excellent and the swimming pool superb

staff were amazing & granted us the early check in as requested

the breakfast in the morning was well worth the money and was absolutely delicious

lovely room, great staff . nice pool and jacuzzi. great room service.

kids in the spa/pool area

excellent location and ability to bring my dog pet friendly with dog treats on arrival

very small room, terrible view and terrible bed. my kids room was much better

wifi was hopeless in the room, i had to go to the lobby to get it

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

very family friendly and pet friendly

breakfast was amazing... location is good as well... very accessible,shops nearby...

everything. location, parking, cleanliness, breakfast, staff.

was comfortable bathroom was compact but functional and the soap was great wifi and tv were good breakfast was

wifi dropped out frequently

good room service menu and prompt service, and a good breakfast served early if you need to get off for

no gym.

breakfast, single elevator dominated by kitchen staff

breakfast was amazing

early check in as requested

views are grim my suite overlooked a kitchen exhaust

thank you so much for going the extra mile and arranging the rose petals :)

brilliant staff great gym

30 am by kids

a hotel, exceptionally well-equipped gym

i strongly recommend the room service the breakfast bag was also delicious and provided the perfect start to

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

wifi very slow & when they say king bed they mean 2 singles put

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i

a great selection on the evening room service menu

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

great staff, perfect location. wifi was also great for me to do some remote work there

wifi worked perfectly, everything was clean

amazing location..nice breakfast & free wifi

we got back from the concert the bar was cashed up so could only use a card for drinks

bar closed at midnight

that there was no bar fridge in the room. would have been brilliant.

there is free wifi in

amazing location nice hotel bar very reasonable priced room

only an extra £10 for late check out (6pm instead of 11am)

no wifi in the room

wifi was a tad flakey.

central and comfortable . good wifi

no sky in bedrooms or wifi

the gym was amazing

room had a bad signal for mobile data and even the wifi

the gym is a little small so if there are >3 folks, it's pretty tight

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

the kids loved having bunk beds for the night

no wifi available.

room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.

friendly staff good area. comfortable beds and bunks for kids nice touch.

can't comment on wifi as i didn't use it

the gym situation

room service had limited

also was afforded an early check in

wifi was a bit hit & miss

loved room service and late checkout

wifi on 16th floor was slow.

friendly staff, nice size room and comfy bed. excellent food (room service).

wifi was terrible.

itself a bit dated, and a few things didn t work - tv didn t work, wifi was patchy in our room, and hairdryer

gym up to my expectations

i can't have internet to watch anything else on netflix or connect my own wifi..

reception was extremely helpful throughout our stay and even let us have late check out for free

wifi is paid extra

wifi was payed although i was able to get 5g data on three s network in the building

the only downfall was that when we asked for late check out there was clearly a lack of communication between

issues, which started with the slowest check in i ve ever experienced, i d requested an early check in well

corridors full of laundry bags

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

nice big clean rooms the breakfast was fantastic good quality food lots to choose from and the spa was excellent

i really appreciated they had gluten free options available at breakfast time thank you

staff and kids loved the pool

comfortable well sized rooms, fast free wifi which is essential for a business traveller

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids

the city centre yet the hotel could have been anywhere - relaxed atmosphere with added bonus of a spa facility

pool is amazing too kids loved it as did i

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

was extremely friendly and really helpful, breakfast was tasty and breakfast lady was great, explaining where

was convenient, clean, friendly. great wifi

wifi was a little slow.

pet, staff and family friendliness. clean rooms

when we got back the parking was closed

clean comfortable, staff very pleasant good value and location good with some parking available

staff team comfortable just a 15 minute walk from the city centre secure parking included in the price one of

wifi dropped a bit final day

very clean, nice welcome and an excellent nights sleep, great wifi and television channels

upgraded to a water view room on arrival lovely and clean with doubly aspect balconies amazing breakfast all in

was basic item and good choice of health options and great pancake maker was great for the kids

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

there was a laundry room with washer and dryer which we could use free of charge

perfect with the kitchen... perfect center of the town

our stay was perfect and we had a delicious breakfast

head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted

third, wifi is a bit slower than i expected and some areas of the room it would disconnect

beautiful hotel, especially loved the spa bath

spa bath amazing

didn't manage to connect to the wifi, there was no mention of wifi in the room but there was an open network

wifi free and worked well

no proper check in desk. over bar assistance.

were so lovely and friendly, accommodated late check out for me

perfect and kids option

we made use of the gym and pool/spa

excellent staff, spa treatments and room breakfast lovely as was lunch

the size of the room was good amazing view from balcony bar meals v good value for money

staff, great massages, balconies with the sea view, great rooms, room service food was good, no kids in the

breakfast and room were great. spa was really nice.

free parking in the

wifi was patchy and we were unable to stream a film on the tv provided.

i wasn't there for the radio, tv, or wifi so i didn't try those out

shower is slow but still lovely and it has wifi, bed is king size and very comfy

free secure parking close by

right on the seafront. lovely views from the bathroom! breakfast was excellent

dog/pet friendly no issues with accommodating our small f/bulldog we were also able to park directly

it’s quiet and relaxing - breakfast is excellent and they had an awesome sri lankan curry night

friendly atmosphere good location great breakfast

great location on penarth seafront , good bar and restaurant room small but comfortable

the staff was amazing and friendly and stunning food and the pool was amazing

lovely and clean and modern. kitchen and bar was brilliant. plenty of parking.

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

excellent gym and always parking spaces available

the information left in the room about the facilities, breakfast and wifi was very helpful

bar staff were brill especially the uni student from northfield he was polite, friendly and very

gym, pool and staff were great

good parking for my truck, good wifi and tv, and did they best with food

food was mediocre and room service charge was excessive

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe

the wifi was also very fast

our kids slept on the sofa bed and were very happy with it

clean, allowed early check in

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly

free wifi

we didn t eat at the hotel but did go to the bar staff friendly

easy parking

the bar restaurant had shut at 9.05pm so i had to go off-site to get food

breakfast buffet was brilliant my kids really enjoyed it

our room was available immediately and was spotless with car parking being easy and plenty of spaces to choose

breakfast buffet was brilliant my kids really enjoyed it

staff were all friendly, good car parking, handy location

stayed for one night and had a wedding the next day at 3pm, we requested a late check out and was able to have

we ate our evening meal in the bar area as the restaurant was fully booked

v poor wifi, a gym would have been excellent.

room excellent, bar excellent, breakfast excellent

room service was late, some of the food cold, some food undercooked.

cut we were unable to have a cooked breakfast, shower, no hotwater to wash , no lighting, no wifi, no offer of

easy parking breakfast was delicious and a good choice

overall decor was fantastic and the indoor pool/sauna were a treat to use

room service at no extra cost

staff were fab, pool snd spa is a dream snd the room was beautiful

the staff are amazing, the room was clean and quiet and the spa facilities were good

kitchen and front of house so accommodating

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

everything worked well including the wifi and lift

good wifi that could handle basic streaming (i

the wifi worked well

gym was well equipped

extremely poor wifi signal meant that the advertised chromecast was pointless

gym was small but clean and tidy and fresh cold water was available

friendly and efficient staff from reception to bar and restaurant

would of been nice to be told the wifi code on arrival it was situated on the wall near reception but someone

room was filthy bottles behind the bed rose petals under bed how room was filthy

very good value. pleasant and helpful staff. great heating control and wifi

the self serve breakfast is fantastic and something for everyone

breakfast included, friendly, central

we couldn't connect to wifi or connect up to our own netflix account

know what she was doing - didn t tell me about breakfast, and didn t tell me about the free wifi - so i had

were great and loved the gym and pool facilities

we had room service for our evening meal which wasn t enjoyable at all was very dry and the chips were

didn't have a cooked breakfast, but it was cooked to order and looked good

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

place with nice views from our front facing room the food was really nice and so was the spa would recommend to

free wifi

poor room,poor service, poor wifi, poor communication.

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

comfortable bed. free wifi

no onsite security parking, no wifi available

the wi-fi worked perfectly and the breakfast was superb

have stopped here before as it welcomes pet owners and the staff are great

there is also loads of parking and it s right off the m4

wanted somewhere cheap close to where we were going that didn't include breakfast as we were eating at our final

t say that a pet would cost i received an email stating no extra cost for my request and then had to pay

fast and free wifi if you ask for a code

no kitchen facilities, no fridge, no microwave

was clean, the toilet and bathroom was very clean, there was hot water and the heater worked,the wifi was good

free wifi if you are asking the personal service

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

would have liked room service but didn&

wifi was very poor and it was difficult to get a tv signal on some channels due to a 'weak or no

facilities, spacious clean modern room with comfortable bar and dining area

daughter had an item go missing from her room after room service had been

far exceeded our expectations, amazing value for money with everything we needed and early check in was really

quiet location with free parking

it is in a great location and parking was extremely convenient

loved the quiet location, parking, balcony, clean beds, spacious room and great views

great staff. friendly and happy to help. room was blg and clean. free wifi. and great location

very small parking area but adequate for size of b&b

good parking , easy room access.

car parking was great to have too

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

good wifi

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

there was a lot of loud noise which made my kids and i really exhausted the next day

there was kids running up and down the corridor and banging after 11pm which disturbed our sleep

friendly bar where some great food is served, all in all can't fault it, and i will be going back

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is

friendly, helpful staff, spacious room, good parking.

our room was a little cold and the bar meals are a little over priced

wifi was poor ,

great facilities, loads of parking, lovely grounds and the staff were so nice and helpful

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

well equipped gym and pool table

would pay more if they had spa facilities

great location. gym and restraunt on site. excellent food especially th the breakfast

reception staff need more training as was a kids party next day and no organisation skills and kids and parents

bathroom, flat pillows, screaming kids in lounge area at 11pm from a wedding in private room , certainly not a

highly recommended for anyone looking for a cosy, pet-friendly stay by the sea

comfortable room great breakfast great staff

breakfast was really good room clean fresh cosy and warm

there was a large balcony overlooking the park, mini golf and the sea

the surrounding is very nice, it's a short walk to the beack, and there is a playground and mini-golf park in

hotel was clean and tidy and had a nice pint in bar area

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

the bar needs updating to be in line with the hotel rooms.

as i had to go into a bar where people were drunk and vaping inside

lady at the bar and breakfast area were welcoming and friendly

provided in the room and a dog bed, there was also a shower room and towels provided for our pet

any as you have to book a time (which you can t make because you didn t sleep one bit) and no room service

easy access to town & on site parking

only thing i didn't like was the fact i booked this hotel mainly because it had parking and there were no spaces

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

located in the town centre next to the beach bars and restaurants hotel offered free parking for

room service a bit expensive if you want it

room was warm and spacious with good tv channels and wifi access

free parking and wifi

room service was excellent, hotel was in a good, central location for the beach and the town

parking, we knew it wouldn t be easy to park!

pet friendly seaview & beach close to amenities

it's also pet friendly a bonus these days

wifi connection to the tv in the apartment wasn't very good at all but there was a social lounge

a price of 5 per night for our pet dog we thought was very reasonable

the location of the hotel to the celtic manor, where we went to play golf after checking out

the guys who ran the bar were friendly and the reception staff were so accommodating

so it wasn t just basic tv, hubby could watch the football and little one could watch disney kids

excellent bar and good choice of beverages

excellent clean room and staff very helpful and friendly and breakfast 1st class

the pool and late check out

cleanliness of the room was lovely, the pool was such a nice aspect of the hotel

excellent breakfast lovely staff too

room was very comfortable with a lovely view over the golf course

i couldn't find the wifi in our room but i had plenty of data to use so this wasn't an

breakfast was great with ample food

perfect live entertainment bar area clean friendly staff

newport building so very smart. small gym. decent rooms

expensive restaurant and parking. tv in room not connected breakfast not included slow wifi

at first i thought it was the gym but the times didn't match

to get to, lovely staff, breakfast included, lovely modern clean room

50 parking ticket which i think is outrageous, charge visitors of the gym by all means but don t charge your

, but the lady at the gym was extremely helpful and found a short-cut for us, so she was a super star for us

great gym, pool and hot tub

was great and the activities for the kids over easter were brilliant