pool is closed right now however this is completely understandable given the current covid

excellent bar and good choice of beverages

only the wifi wasn't straightforward.

room service excellent

breakfast can't fault evening meals great staff is so friendly always there if you need or want

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

late check out

we had tao rooms but was going to a festival so needed early check in

breakfast was lovely

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

gym looked good

pool and spa facilities are great

the pool was outstanding - a good size indoor main pool with a small toddlers' pool and both pleasantly

choice of beers in the bar (guinness, stella or bud light)

staff were excellent, requested very early check in at short notice

breakfast was great and freshly prepared.

there was a long wait of about 20 minutes at the bar on the friday evening.

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

there was a bar in the hotel, a subway nearby and a restaurant opposite

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

nice room good breakfast free car park and ev charger thanks

wish thee was some outdoor space for kids and a bit of green area or mini-garden

choice of breakfast food was minimal and not much choice for kids

ev charging

clean comfortable quiet and great reception with bar and coffee.

were no noisy kids running up and down the corridor this time for most of the night

coffee, breakfast and small bar in reception

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

good parking, rooms were very clean, great beds, good shower, very nice breakfast, and we got a wealth

parking

there was even a pool table for the kids

great, free parking we were not planning on returning but stayed an additional 2 nights on our way back through

wifi was intermittent

this was very much above average excellent wifi nice food bed / pillows superb

good parking, friendly staff and adjacent to a lovely pub

wifi works, not quick but works so i can work

the room was clean and the wifi was free and super quick.

good parking, good location, 20 minutes drive into cardiff for work in the morning

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

as i had to go into a bar where people were drunk and vaping inside

the bar needs updating to be in line with the hotel rooms.

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on unfortunately could not book treatments as they are booked well in advance and golf

breakfast really nice and good choice beautiful view from room room really clean and good size

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they do

hydro pool has issues with the jets

the kitchen was very well supplied

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

wifi and freeview tv

having stayed in landmark trust properties, it was also nice to have the tv and wifi

has been converted into a cozy comfortable self contained flat with modern conveniences including wifi & a lovely log burner

it s a lovely hotel downstairs is a bar and restaurant

location , parking and welcome by staff , all polite and friendly

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

great room, very comfortable and clean. lots of parking available.

clean, modern and comfortable with plenty of parking space

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel is open to non residents for food

there were four ev charging stations out the front which is super handy

ev chargers were critical, rooms very comfortable

nice hotel and location. friendly staff. ev chargers

lovely hotel enhanced by being in a great location and having ev chargers on site

late check out included

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

as the bedrooms are directly above the bar that would have been inconvenient for anyone who wanted an early night but we were happy to

my car battery died and the gentleman from behind the bar helped me with the jump leads to start my car,he was extremely helpful

comfy bed although a little low for our ageing limbs breakfast was excellent and we'll

were granted an early check in

staff, really good atmosphere in the bar and christmas wreath making, quirky 16th century room, superb breakfast, free parking,

comfortable clean quiet late check out. car park

late check out and location

have condensation trapped but lovely time just what me and my wife needed 24hours away form the kids

something not right with laundry

personal butler and swimming pool ud83eudd23

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

reception was extremely helpful throughout our stay and even let us have late check out for free

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

also gave me a complementary late check out due to personal circumstances

staff were great and gave us late check out for the inconvenience so can’t fault them

super staff comfortable bed nice bar area what's not to like

wifi very slow & when they say king bed they mean 2 singles put

it featured a master double bed for us and a comfortable foldable double for the kids

complimentary wifi & tea & coffee in the room was great

it featured a master double bed for us and a comfortable foldable double for the kids

no early check in available

was amazing so well kept, staff were incredible and so helpful with my kids age 8 and 9 and they were so friendly, my kids loved the staff they were so helpful at

staff very friendly and welcoming had early check in which really helped with the children

breakfast and wifi and bar

gym and spa facilities, although the bubble pool could have been warmer

they even have a gym available

it has a lovely bar and the breakfast was tasty plenty of choice

it has a terrific gym for a hotel

room service took a while

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

best shower ever, excellent breakfast and the standard if hospitality was incredibly high!!

kids of course enjoyed the swimming pool

the room service was quick and cheerful

kids of course enjoyed the swimming pool

it was clean, stylish and with a superb breakfast with excellent service, attentive and efficient

breakfast kids loved it was plenty for everyone and there was a few options

not impressed with the people next door to me with all their shouting and kids screaming at the top of their voices and the parents not taking control and just leaving them

my kids were in another room without this problem and they were

that said, we never regretted anything we got and breakfast was included in the room cost

room was very comfortable. breakfast was lovely. quiet location.

onsite their is a gym and an area where you can purchase wine , basic foods if you need stuff on arrival

breakfast was fine

the cheapest laundry (50c)

the gym is just right for a simple work out and the laundry facilities are great too

gym altho really good had empty hand sanitizer and wipes

free wifi

the wifi was great as well

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

there was no room service or restaurant on a monday either

amazing location nice hotel bar very reasonable priced room

staff, breakfast are also lovely, room services available and very good value for money

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

brillant stay, stunning food and room service. staff couldn't do enought.

wifi didn't work in my room

welcoming bar with comfortable seating

loved room service and late checkout

late check out option for 10hr was beneficial

delicious breakfast with plenty of choice and kids breakfast was free

didn't bother my kids though

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

waited a long time for my room service meal 45 minutes

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

lovely bar area, the room was spacious and comfy

we ordered room service a few times and it was very quick to arrive

the free wifi was very slow. had to pay an extra 10 for premium wifi.

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -

room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren't bothered by any noise

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and convenient the contemporary

staff was really helpful. room service fast and efficient. jacuzzi was great!

room service and if food could be delivered in room

we stayed in the presidential suite which was clean, spacious, well decorated with it's own amazing spa bath

room was very spacious and the beds very comfortable

head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted to watch something when relaxing at

the bar and entertainment was good

chalets are very clean and spacious fully equipped kitchen the onsite take away service from angelinas was spot on and very well priced the site

the boss gave us late to check in and late check out

location, family chalet was basic but perfect for what we needed with good kitchen and bathroom

bed, plenty of room and had a laundry

views from the top floor were amazing, spa and bar were lovely, accommodating staff

the gym was excellent

location, friendly staff, lovely breakfast, stunning views from our room

the kids had so much fun in the swimming pool

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

room above had numerous kids staying

a lot of kids running around without parental control.

perfect and kids option

were so lovely and friendly, accommodated late check out for me

staff let us park a little earlier as we wanted to have a walk and explore the area

arrived early for a funeral and was worrying about early check in, getting changed etc

all you could want for including a fantastically stocked bar and gorgeous breakfast served with a smile, everyone we met were lovely

gail's breakfast are superb. tanya

thoughtful honesty bar for a gnt with a book

the room was super comfy and the breakfast was one of the best we’ve ever had!