stunning interior, beaut breakfast, the pool and sauna was marvellous too

for us, excellent service provided by all departments

parking not enough

gorgeous hotel, perfect for a pampering stay, easy parking, had a lovely room ud83dude03

loved the spa although small,was very relaxing

late check out on request and an excellent breakfast

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

efficient, friendly and helpful staff excellent room service

kids day loved the pool

always a friendly welcome. great staff. clean spacious bedrooms. excellent facilities inc gym.

friendly staff , clean room , wonderful food , fast wifi

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

place to stay but don't recommend it on a saturday night with kids (live entertainment played until about 11:30pm quite loudly) and the bedroom lock was

bar staff were very accommodating

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

parking is free, but spaces are a little tight

m not very techie

nothing really. was a little noisy, but was a saturday night so the bar was heaving

parking facility is adequate

the bar had a great atmosphere with decent beer

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

we liked everything about this hotel , staff, room , bar all was top rate .

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

plenty of parking space; very pleasant staff; hotel very clean. rooms very comfartable.

the extra big bed was comfy, pool area was amazing and the spa treatment was fantastic

food and gym

didn't like that there is no spa area

plenty of parking and you can see your car from most of the

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

a lot of kids running around without parental control.

perfect and kids option

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

free wifi available throughout the hotel

good room service menu and prompt service, and a good breakfast served early if you need to get off for

location very close to centre. very friendly staff. good breakfast

the breakfast had a good range of hot and cold choices

friendly staff. good location. quite room. late check out this f 12.00.

wifi was hopeless in the room, i had to go to the lobby to get it

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

very small room, terrible view and terrible bed. my kids room was much better

my kids being with us

ordered room service

spa changing rooms were starting to look a little tired.

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

room service although our phone did not work - we had to make our requests at reception for the

the staff very friendly, gym and swimming pool were great facilities to use included within the price

not just the kids

room service took a while

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

nday night) and so happy with this hotel at around 80 inc breakfast

thing could improve is the room service

have to say, the wifi in the room was

full cooked breakfast via room service was amazing

amazing location nice hotel bar very reasonable priced room

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to find them)

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service but it didn t say if there was or wasn t

breakfast

convenient with extremely friendly staff and an excellent breakfast.

great location, friendly staff, clean, nice bar area

, staff pleasant organised an early check in

room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren't bothered by any noise

room service was great, nice food and speedy delivery

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

could connect to wifi but not get on internet, even after doing the sign-on part

travelled with friends and kids

travelled with friends and kids

didn't bother my kids though

room service was excellent as was the restaurant and cafe/bar

first, i could not connect to the wifi with my computer, only with the mobile phone

being able to workout at 1am in the gym was a bonus for me

room service was poor

staff were great and gave us late check out for the inconvenience so can’t fault them

reception was extremely helpful throughout our stay and even let us have late check out for free

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

also gave me a complementary late check out due to personal circumstances

convenient location, large room nice clean bathroom very comfy bed, free wifi good breakfast.

comfortable clean quiet late check out. car park

like everything about the hotel including room, breakfast, bed, swimming pool, gym and sauna/steam bath

there were swimming lessons happening and kids crying and screaming in the pool

late check out and location

great room service and also breakfast.

the staff was very friendly. hotel was very clean. breakfast was amazing all cooked fresh.

the staff were super friendly and the spa was lovely

pool and spa facilities were lovely and exceptionally clean, was also very impressed with the restaurant ,

hotel, lovely staff, beautiful food and such a super pool area

so clean and the kitchen area was well equipped

i also used the laundry facilities and they were also good

the breakfast tasty. i enjoyed using the gym.

staff were great and we were able to have an early check in

thank goodness for the pancake maker which my kids loved

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

very clean good breakfast

size and sleeping facilities for a family if 4 with two kids, aged 12 & 13

excellent breakfast, loved the set up and being able to see out into the water

bar prices were excellent and breakfast was very good

my kids loved it too

lack of parking no mood lighting bathroom no room service no fridge in room

of liked to try the restaurant food via room service but it was pricey

we had breakfast which was excellent value for the money we paid

cleanliness in rooms could be so much better, dust collecting on the skirting and kids toys found in bathroom under the sink, and bath could use milton tablets after use as black

room was very spacious and the beds very comfortable

fantastic location, great views from balcony and great gym and pool.

was great, spa was lovely and relaxing, food was fresh and tasty and the room was clean and comfy with a great

fantastic spa facilities with a pool, jacuzzi, sauna and gym all available for use

the spa was extremely busy as it was half term and was more like a public pool with kids playing ball in the pool and jumping into pool

the kids had so much fun in the swimming pool

staff let us park a little earlier as we wanted to have a walk and explore the area

perfect location the village was just 5 minutes off the motorway, great breakfast before our journey on down to milford haven, our 3rd visit, will be booking for for a

were over for a golf competition

verry good food great.nice place staffe great... .plenty golf courses around toplay..

com did not offer me a family room when i booked only two rooms for my wife and kids

good location for golf. the staff were very friendly and the room was pretty clean.

bar well stocked if a little pricey for people on a budget

accommodated my request for a higher floor, everything was perfect and the rooms are stunning, spacious and equipped with beautiful italian furniture, this hotel should be 5 stars not 4 i have

the bar closes a little early.

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on unfortunately could not book treatments as they are booked well in advance and golf

the staff in the golf shop and bar were excellent, they went out of their way for us when they didn't have to, and made us feel at

did not realise thursday was quiz night but room service good.

our kids slept on the sofa bed and were very happy with it

this was very much above average excellent wifi nice food bed / pillows superb

the wifi speed was very fast which for a business traveller was a big plus

the kids loved him

nice sized room, clean and free parking

the bar downstairs was good atmosphere the staff are friendly and very helpful

great room, very comfortable and clean. lots of parking available.

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

the rooms are great with the bar being friendly from the staff and patrons

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

as i had to go into a bar where people were drunk and vaping inside

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly