hubby said the wifi didn't work in the bedrooms.

a member of the kitchen staff swearing at a colleague whilst us as customers having our breakfast

room was right next to the kitchen extractor ducting noise which kicked in 7am

asked for some tea with honey, the waiter told me they did not have any honey, so i went to the kitchen and

30 to be told the kitchen was shut and that another nearby restaurant (linked to the hotel

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was

there was a lot of loud noise which made my kids and i really exhausted the next day

bar staff were very accommodating

place to stay but don't recommend it on a saturday night with kids (live entertainment played until about 11:3

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

nice bar & restaurant ambience

great location. gym and restraunt on site. excellent food especially th the breakfast

30 for early check in we arrived from leicester just after 10

wifi was very weak

disappointing there are no kids options for breakfast every person no matter the age is

maybe more disabled parking bays

beautiful place to stay, our room and the spa was amazing

fact you had to walk through a bar to get to the spa

staff were fab, pool snd spa is a dream snd the room was beautiful

brilliant spa facilities

free parking

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on

good amount of parking

i returned home so refreshed after a well needed de-stress at their beautiful spa and swimming pool

d so was breakfast so friendly amd would so anything for

fantastic room, bar, restaurant, marquee, breakfast

room excellent, bar excellent, breakfast excellent

lots of parking

i was in a room above reception / the bar which was a bit noisy later on but this had already been pointed out

the kids bed was not very comfortable and the tv didn t work for a day.

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

wifi password was not provided

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

the bar downstairs was good atmosphere the staff are friendly and very helpful

no bath and room service terrible

i wish the breakfast had been free

spa facilities were also

wifi weak and drops out. nothing else.

spacious room, nice breakfast, great pool area

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

gym/pool facilities

i rang 3 times and got the answerphone in the kitchen

a simple menu for room service would be good

fab spa facilities

room ideal .bed comfy. bar prices very reasonable

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud,

the bar needs updating to be in line with the hotel rooms.

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of

looked after adults, kids, dog and even had secure lock up for bikes

i am a thirty seven year old woman with three kids and was visiting a friend nearby

access with small kids and rooms were small

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming

we particularly wanted a real ale bar and a cooked breakfast

of hotel and having bar / restaurant on site was very useful to us

good wifi

no wifi connection.

room above had numerous kids staying

free wifi worked great

no room service

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

it was perfect. wifi didn t work. but everything else was good.

but i doubt whether she did as it volume never change so wouldn t recommend if you have kids or wanted an

service from the bar and waiters were very efficient

lively friendly bar on site and superb restaurant

it was clean , staff were exceptional and food wonderful , on site parking

staff and nothing was too much hassle, breakfast bacon butty was lovely, only downfall was the wifi signal other

plenty of parking space

was so busy but service wasn t affected and received breakfast in really good time, plenty of parking, we had

lots of parking available and seemed a secure place

lots of car parking spaces (free) and a cafe right next door, we came saturday - sunday so unfortunately didn

plenty of parking

extremely clean easy parking

hosts and great hospitality, incredible breakfast and great rooms, a little diamond of a

breakfast was very good and there was plenty of it

the breakfast was fab-u-lous

a very nice breakfast to finish off the

was great to stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a

far exceeded our expectations, amazing value for money with everything we needed and early check in was really

the hotel is very quaint, and is huge inside, with plenty of rooms. plenty of car parking too.

- friendly, approachable staff - lovely breakfast - clean, comfy rooms

staff was friendly and welcoming, recommending a restaurant in town when their kitchen had closed already

wifi is awful so not good for working .

the cheff was very accommodationg when we made a special request for our evening meal and the breakfast, although

everything. location, parking, cleanliness, breakfast, staff.

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

beds comfortable, wifi strong, breakfast good

room service

breakfast and bar area looked really smart, but we didn t use it

very small room, terrible view and terrible bed. my kids room was much better

disappointed with the room service meal that was ordered

welcoming bar with comfortable seating

nice lobby areas of waiting to meet the rest of your party, can grab a coffee or a drink at their bar too

the wifi was patchy and unreliable.

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to

lovely room, great staff . nice pool and jacuzzi. great room service.

staff were very friendly and we will be coming back with the kids

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

not just the kids

no wifi in the room

only an extra £10 for late check out (6pm instead of 11am)

-breakfast included -wifi speed is ok -comfortable

central and comfortable . good wifi

no sky in bedrooms or wifi

efficient room service

excellent room, great location, nice atmosphere in bar in the evening

next time i will definitely be trying the spa we just didn't have enough time

location perfect and rooms outstanding too, enjoyed the food and venue lobby quiet relaxing, bar the same

free wifi

i ordered room service and had breakfast there the next morning

wifi non existent. food in the restaurant was average

room service took a while

early check in was appreciated

breakfast was better on earlier stays at hotel

wifi is very good

location breakfast room service

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead

tiny negative, but only hotel i’ve been to that does not have any kids tv channels.

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

24hrs receptionist, free wifi, close to all shops and great price

fast wifi

tv was broken and wifi didn't work

excellent bathroom, great shower, good size, great location, friendly and helpful staff and free parking at

distance to town centre, parking close to hotel, very friendly and helpful staff, lovely breakfast, very good

staff team comfortable just a 15 minute walk from the city centre secure parking included in the price one of

amazing location nice hotel bar very reasonable priced room

bar closed at midnight

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

had a smart tv so could use all internet apps and the wifi connection was good

we got back from the concert the bar was cashed up so could only use a card for drinks

full of kids i genuinely would of avoided if i'd new

bar facilities was relaxing and aesthetically pleasing

the breakfast was ok … it could have done with being a bit hotter

into the room, got a ahower and a bath tub in room, good side lights for reading in bed,nice gym and pool, staff

catered meal was very poor. laundry and parking expensive

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

the wifi speed was great

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves

plenty of parking

the staff provided a taxi number for us and i appreciated that they helped me set up my wifi connection

staff really helpful and we even got a free late check out

poor wifi

2 different members of staff granting a late check out and confirmed, we still had someone come into the room

during my visit this time i was kindly given a late check out time even though it was not required

to find not only was there a baby swimming class going on just as we got to the pool (i work with kids so really

spacious room with big bathroom! friendly staff and a good breakfast buffet

esp cold for kids

free parking and wifi near to city centre

bought the kids some pens and colouring helped up to the car afterwards

the kids loved having bunk beds for the night

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and

breakfast was good, close to train station & all the action

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

first, i could not connect to the wifi with my computer, only with the mobile phone

noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running

i got to the hotel, my tub in our room was too high for me and my kids , so we were gonna switch hotels but the

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

of course that's not their fault, but the laundry house's, so i can't really comment

good wifi

gym is a room and the shower is over the bath

gym up to my expectations

the room service was exceptional

on the two occasions i rang through for room service, the staff were keen to ask if there was anything else

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

wifi wasn't always great in our room and the tv needs to be tuned back in looks like another guest

breakfast was fabulous-and the staff couldn’t do enough for you- 10/10 would recommend

was perfect, staff very friendly and helpful, breakfast was delicious and my room was extremely comfortable

the tv wasnt working, but they told us. and the wifi wasnt working before the morning for us.

wifi couldn't be discovered on my phone, possibly some signal extenders are needed

there was convenient parking nearby, and we also had access to a shared kitchen, although we didn't need to

greeted with a smile parking free and onsite cheap as chips

rooms, plenty car parking, landlords were really friendly and welcoming, nice and airy

feeling of damp on the bed linen and the smell when you walk in the room,and the wifi didn't work on arrival

the food was very tasty and throughout the staff were very friendly, easy parking and i look forward to staying

the wifi is terrible in the room and kept dropping out, so it was impossible for me to get any work

very clean and well located. facilities are also great with ample parking.

time on sunday not mentioned cold breakfast when we did see a chef that morning no allocated parking

there was apparently no wifi in the room, or none that we were told of

the city centre yet the hotel could have been anywhere - relaxed atmosphere with added bonus of a spa facility

sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies

great room service and also breakfast.

halpful staff (all front desk guys are top notch: we loved vitus, tony) lovely photo backgrounds kitchen staff

pool is amazing too kids loved it as did i

nice to have free wifi which had excellent service

the lounge bar area was quiet yet none of the staff came to clear them

excellent breakfast, loved the set up and being able to see out into the water

location and pet friendly

kids running around in the morning when i was eating breakfast

to our wales coastal path route, parking available and all that we needed and pet friendly too

so clean and the kitchen area was well equipped

upgraded to a water view room on arrival lovely and clean with doubly aspect balconies amazing breakfast all in

i like that there s a gym

pet friendly, nice breakfast

easy parking

on reception nothing was too much trouble even found us an extension lead , great staff in the bar and restaurant

free wifi

also received parking fines despite entering my car s details into the system

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

staff were extremely friendly and welcoming, our room was gorgeous and the spa bath amazing

wifi was unsatisfactory. very weak signal, not what i would expect having paid so much..

head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted

spa bath is amazing

loved the hotel deco it was so vamp and most of all the bar / restaurant was very relaxed and made you feel that

com and rang them to ask about bringing my small dogs, and was told they have pet friendly rooms and if i booked

we could bring our dog. also the bar food was excellent

the spa as always was so relaxing and the lovely lighting makes it feel very calming

staff very helpful and friendly good size room, great shower! good food good room service

the extra big bed was comfy, pool area was amazing and the spa treatment was fantastic

t get the wifi connection on the tv, would be great if there was option to have apps on tv, eg netflix

the location is great, the room service was good and the staff were very friendly and helpful

the tone asked my partner to film walking into the room as it was suppose to be set with petals and have

the hotel has a pool and a gym

sauna, hair products, passports for kids, design of hotel patricia and jack were super helpful

parking

wi-fi poor telly not much better may just be wifi based as it is a smart telly

good location and very helpful staff, available 24 x7 free parking and clean rooms.

no wifi information,

i couldn't get connected to the wifi but didn't try many times.

pub is fab there, free parking too

parking on pavement outside pub without dropped curb and my low car would just about catch the

only parking bit tricky, mounting a high kerb to park outside as wasn't keen on the free council car

parking is provided

area for parking

even though we were an hour early for check in, we were given access to the parking bay

free parking in the

fitout quality was excellent, large comfy bed, large excellent tv, strong wifi, good lighting, nice 'balcony'

staff let us park a little earlier as we wanted to have a walk and explore the area

another issue was one with the wifi but was quickly resolved once raised