pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

the kids loved him

parking was great and room was very spacious nice easy friendly check in clean

room, quiet neighborhood, private parking, reasonable price, restaurant operated by the same owner family serves very good

did not realise thursday was quiz night but room service good.

lots of kids but was quiet at night and given a quiet room so no problem at all

the staff were amazing and went above and beyond, especially with our kids

really friendly and welcoming staff. the rooms are great even with two kids

breakfast was good, a bit more variety maybe. location as expected

should have kids menu

pool/spa areas were very modern and lovely to use

comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends said it was very

great choice of food from menu, and bar drinks inexpensive, plus free parking

breakfast time i help myself with a coffee ,my little boy have a cornflakes, after 30 minute lady

fabulous facilities with gym and spa area

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

big free car park, gets congested close to the hotel but masses of space at the far end

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

late check out

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

we had tao rooms but was going to a festival so needed early check in

the bar needs updating to be in line with the hotel rooms.

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

lady at the bar and breakfast area were welcoming and friendly

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

i had asked about late check out before arriving and was told to ask upon arrival, when arriving i was told to check

unexpected early check in

housekeeping walking in the room without knocking whilst me and my kids were inside.

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

ough the air con wasn't).

swimming pool and spa well worth a visit

i did not use the terrasses, swimming pool and gym or the spa due to the time

had breakfast and evening meal and the food was superb, i am dairy intolerant and nothing was too much

great hotel nice bar and garden section

swimming pool and spa well worth a visit

staff were great and gave us late check out for the inconvenience so can’t fault them

staff really helpful and we even got a free late check out

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

also gave me a complementary late check out due to personal circumstances

reception was extremely helpful throughout our stay and even let us have late check out for free

tiny negative, but only hotel i ve been to that does not have any kids tv channels.

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

a great selection on the evening room service menu

you have to come down to collect room service

wifi is very good

lovely room, great staff . nice pool and jacuzzi. great room service.

not just the kids

kids had no access to the pool before 9am , we were not told this when we checked in

very helpful and friendly staff, comfortable bed and quiet room, nice swimming pool

we were offered access to the swimming pool and gym facilities as part of our stay, which was a great option, though unfortunately, we were too

but the gym would only go down to 19 degress which meant it was blasting out heat and i couldn't find out

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

the gym and restaurant is excellent

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

it has a terrific gym for a hotel

really comfortable place to stay, parking available. no noise after 11pm

it s a lovely hotel downstairs is a bar and restaurant

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

bar menu and food all excellent

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

wifi didn't work in my room

ordered room service

overall stay was great but drinks at the bar was expensive

clean, comfortable, good wifi

very small room, terrible view and terrible bed. my kids room was much better

couldn't use cash at the bar at 11 at night as the till had been put away even though the bar was still open

free wifi available throughout the hotel

everything. location, parking, cleanliness, breakfast, staff.

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

and the room service and food was really really good would definitely recommend staying

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to find them)

no room service not a great welcome

the wifi was great as well

free wifi and a safe in every room

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

hotel, lovely staff, beautiful food and such a super pool area

sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies

excellent fast free wifi, ideal for the business traveler

sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies

the staff was very friendly. hotel was very clean. breakfast was amazing all cooked fresh.

the room service was also delicious

like the wifi connectivity that was always good

also was afforded an early check in

a free upgrade on arrival, hotel gym was like most hotel gyms with a cardio space and some cable machines but it was in lot better

room service had limited

tiny bar area! didn’t matter as so many pubs nearby though.

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also great and fantastic value for a

staff very friendly,kids loved the family room with the bunk beds

it was a lovely clean room good size room for my wheelchair and the kids

bar prices were excellent and breakfast was very good

bar area plus the small verander over looking the water, our room was lovely as well also over

that said, we never regretted anything we got and breakfast was included in the room cost

my kids loved it too

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

i also used the laundry facilities and they were also good

the breakfast was fabulous, everything from cereals, fruit, toasts and pastries, with a selection of

there’s a gym and plenty of comfy seating downstairs, as well as kitchenettes

good location, parking, gym and breakfast. small well equipped kitchen. good social areas

room was well appointed with small kitchen area and everything was very clean.

no room service from the bar.

staff were extremely friendly and welcoming, our room was gorgeous and the spa bath amazing

room service and if food could be delivered in room

and we had a complementary breakfast and late check out because we had got engaged the night before

no room service

the size of the room was good amazing view from balcony bar meals v good value for money

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

breakfast and room were great. spa was really nice.

nothing! maybe the maintenance of the pool during my stay!

the wifi as well was very fast and over all we have major complaints

we liked everything about this hotel , staff, room , bar all was top rate .

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

staff let us park a little earlier as we wanted to have a walk and explore the area

staff especially the bar and cleaning staff were excellent

although a little small and dated, the gym had a good range of equipment

check in and out, clean, comfortable room, staff were fantastic and very helpful, lovely bar area for food and

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

beds a bit hard. rubbish wifi

little bar downstairs and breakfast was good

whats more reception offers a lounge to wait for the kids whilst they get ready, coffee, or even something stronger if you would like

the room was comfortable for our family with 2 kids

clean comfortable quiet and great reception with bar and coffee.

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

free car park and free wifi

plenty of car parking space

wifi in room not good, but not a problem in the big scheme of things

good parking, rooms were very clean, great beds, good shower, very nice breakfast, and we got a wealth

no wifi access

place to stay but don't recommend it on a saturday night with kids (live entertainment played until about 11:30pm quite loudly) and the bedroom lock was

the bar staff were very helpful ud83dudc4d

there was kids running up and down the corridor and banging after 11pm which disturbed our sleep

friendly bar where some great food is served, all in all can't fault it, and i will be going back

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

late check out on request and an excellent breakfast

gym - always important as i don't get enough time to use my own

the gym, looked tired.

bathroom, flat pillows, screaming kids in lounge area at 11pm from a wedding in private room , certainly not a deluxe room nobody

room service was excellent as was our room

but, when we explained that we were going to a funeral, they pulled out the stops to give us an early check in and also booked a taxi for us

maybe more disabled parking bays

easy to find the spa facilities & the restaurant had a character of its own

service was generally very good, although being unwell, i d decided on room service and was more or less told i should go down to the bar to see what was on offer, then

parking not enough

place and surroundings spa was value for money with a fabulous brunch to finish

very adequate breakfast and very friendly staff

the breakfast was out of this world as well

very lively bar area with a lot of functions and live music

very clean staff great good breakfast

cleanliness, breakfast and accommodation

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

bar and quality of breakfast

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed