leaving and no robes to use to and from the pool

really nice room (albeit slightly dated) with a view over the golf course

was unable to get any wifi reception in our room, not sure didn't bother to investigate

comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends

happy about location, ease of parking, restaurant and friendly staff

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

the bar needs updating to be in line with the hotel rooms.

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

lady at the bar and breakfast area were welcoming and friendly

lots of car parking spaces

the staff at the bar were a bit slow seemed to be only one person behind the bar

easy parking

great location. very clean and tidy double room. plenty of parking space.

good parking and quiet location 3

clean, modern and comfortable with plenty of parking space

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

really comfortable place to stay, parking available. no noise after 11pm

good wifi

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

free parking

clean, allowed early check in

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves

very clean, modern and comfortable. staff were great and ample parking.

good parking, friendly staff and adjacent to a lovely pub

choice of beers in the bar (guinness, stella or bud light)

price nice clean room comfortable bed and breakfast included in the price was a bonus

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

was nice bed very comfy, hotel was nice and the breakfast was nice, staff were very friendly and bar open till

was superb from the parking, to the reception team, to night porters

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe

clean tidy friendly free parking and food available

hearing an unreasonable customer complaining about the breakfast service that we found excellent

breakfast was great

the pool was lovely, and great that it's limited to one family per hour

gym/pool facilities

i rang 3 times and got the answerphone in the kitchen

the staff were very apologetic and sorted it with the kitchen immediately, however it did put a dampener on

good location, great wifi, good facilities and the staff were great.

it was quiet and wifi was a good speed

the spa exceeded our expectations

hotel, warm and friendly welcome, amazing breakfast, super comfy beds and amazing spa and gym facilities, would

i did not use the terrasses, swimming pool and gym or the spa due to the time

to find, plenty of parking, large, comfortable room

room, pool, open fire in the lovely lounge.

wanted somewhere cheap close to where we were going that didn't include breakfast as we were eating at our final

simple room but it has everything you need. fast access to m4 and good wifi.

of parking, comfortable bed and friendly staff

like to have some vegetables for breakfast like plum tomatos,cucumber and sliced cheese like gouda or edam

free wifi, plenty of parking - superb value for money for a no-frills overnight stop

would of been nice to be told the wifi code on arrival it was situated on the wall near reception but someone

room was filthy bottles behind the bed rose petals under bed how room was filthy

had more than enough that i would require decor excellent clean shower excellent no faults at all breakfast

the breakfast was perfect and the dinner as well

very good value. pleasant and helpful staff. great heating control and wifi

the breakfast was lovely

there is no wifi and some of the staff were neither friendly or helpful

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

my point problem was the casting to the tv you had to do it though the hotels wifi and the wifi kept cutting

the wifi worked well

free wifi via the tv.

extremely poor wifi signal meant that the advertised chromecast was pointless

had to ask for wifi password myself...

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

free wifi

poor room,poor service, poor wifi, poor communication.

no onsite security parking, no wifi available

no kitchen facilities, no fridge, no microwave

free wifi if you are asking the personal service

was clean, the toilet and bathroom was very clean, there was hot water and the heater worked,the wifi was good

fast and free wifi if you ask for a code

only negative thing that i found was that the wifi was hardly working

wifi is free and works very well

for a group of friends on a golf weekend

very clean, nice welcome and an excellent nights sleep, great wifi and television channels

very clean and tidy nice back garden and parking was great

a lot of kids running around without parental control.

wifi free and worked well

didn't manage to connect to the wifi, there was no mention of wifi in the room but there was an open network

there was also no wifi, when i asked the barman for the password, he said the wifi was not available

was great, staff were amazing, it was mostly for a bed for the night so can't comment on the bar but walking

location close to all the shops hotel was prefect nice big clean rooms the breakfast was fantastic good quality

location- big room- early check in 12,30

convenient location, large room nice clean bathroom very comfy bed, free wifi good breakfast.

friendly staff, early check in. nice bar area to relax in.

room was spacious nice big bed and to be fair absolutely perfect, the bar was lovely and

the only downfall was that when we asked for late check out there was clearly a lack of communication between

wifi is paid extra

staff really helpful and we even got a free late check out

no kettle in the rooms and you have to pay for wifi

reception was extremely helpful throughout our stay and even let us have late check out for free

hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e

great spa and restaurant

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

pet policy feels like a bit of a money-making racket

room service and breakfast were both excellent

hotel was extremely comfortable and the spa facilities were fantastic

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

staff were amazing & granted us the early check in as requested

location, friendly staff, comfy beds, gym, swimming pool

the hotel has a swimming pool and gym too, the facilities are excellent

we liked everything about this hotel , staff, room , bar all was top rate .

wifi was a but slow.

wifi worked fine in my room

asked for some tea with honey, the waiter told me they did not have any honey, so i went to the kitchen and

00 i was awoken by the extraction system of the kitchen which sounded like a street cleaning truck

could connect to wifi but not get on internet, even after doing the sign-on part

wifi is very good

you have to come down to collect room service

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

quiet comfertable room with room service

great location, good rooftop bar and restaurant and comfortable rooms

please, we like a hot towel bar in our bathroom, and that is the only dislike

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

thing could improve is the room service

views are grim my suite overlooked a kitchen exhaust

wifi didn't work in my room

not the cleanest either; towel rail not working & poor communication from staff regarding pet charges-

pet friendly allowing us to take our dog

it was much appreciated after a long journey the female bar worker in the evening who did room service really

my kids being with us

it said stocked mini bar in executive room this was not the case

perfect location. comfortable and quiet room. excellent breakfast.

location very close to centre. very friendly staff. good breakfast

bar area and restaurant lovely and relaxing, all staff very friendly and accommodating

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

amazing location..nice breakfast & free wifi

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

no room service not a great welcome

free wifi

bar closed at midnight

there is free wifi in

staff allowed an early check in which helped us out.

had to pay for wifi

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

lovely cocktails in the bar after the concert too

do better cocktails at bar and jacuzzi wasn't working as iam regular gym user the gym facilities and exuipement

everything from the room service to the staff

other bar and restaurant also lovely

wifi was terrible.

the room service was amazing

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

wifi on 16th floor was slow.

-breakfast included -wifi speed is ok -comfortable

friendly staff. room cleaning. wifi.

only an extra £10 for late check out (6pm instead of 11am)

wifi was a tad flakey.

central and comfortable . good wifi

so polite peter

the staff were all superbly helpful particularly anthony. they facilitated a late check out.

great for business stop over but also facilities gym and sauna

wifi on an apple device was a nightmare

comfy bed and good supply pillows. pleasant bar area. free wifi good taxi service

loved room service and late checkout

the room was clean and room service was very prompt, even when we asked to change the time for our breakfast

some hairs in the bath couldn t connected wifi to tv

room service was poor

late check out option for 10hr was beneficial

tiny bar area! didn t matter as so many pubs nearby though.

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

no frills approach - simple design of rooms, but good towels and tv, excellent wifi

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

clean. great location. staff were amazing. great free wifi. great air con.

i was staying on the ground floor, and the toilet looked like the kids' size was too low

size and sleeping facilities for a family if 4 with two kids, aged 12 & 13

me that there was no cost for my pet originally, but then told me that there was actually a fee to be paid

very nice staff and good to see pet friendly

my kids were in another room without this problem and they were

the breakfast was fabulous, everything from cereals, fruit, toasts and pastries, with a selection of

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

are great and very convenient for anyone on a long term travel, as it s difficult to find laundry access etc

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

was basic item and good choice of health options and great pancake maker was great for the kids

were not able to connect to the wifi it kept wanting a password and it shoud have been auto connection but this

here several times over recent years: friendly & efficient staff, room very clean, plenty of parking, good value

whats more reception offers a lounge to wait for the kids whilst they get ready, coffee, or even something

location was great, car parking was fine, food outlets nearby, room was lovely and clean

coffee, breakfast and small bar in reception

good parking, rooms were very clean, great beds, good shower, very nice breakfast, and we got a wealth

had room opposite the parking lot so we heard lot of noise also think the under our floor was kitchen as we

wish the breakfast was served earlier and my room was too close to kitchen extraction fan so quite noisy until

plenty of car parking space

( maybe some rooms on the other side of the building would get some noise from the kitchen extractor)

huge room, 3 double beds which kids loved!

wifi didn't have a good connection in our room and the bedroom windows could perhaps be double

beautiful hotel, especially loved the spa bath

there needs to be doors around the bar area as it got very cold with the main doors left open

spa bath amazing

room service was great value for money, with delicious food and outstanding service

room was so big beds comfortable, pillows comfortable included in your price was the use of the gym and

com, and we ve traveled with a pet

location, friendly staff, lovely breakfast, stunning views from our room

the pool and sauna area are is amazing and we had great food ordered from room service

very clean, excellent breakfast and helpful staff to with early check in and late check out.

lovely swimming pool and gym,i don't use gym though too old

beds a bit hard. rubbish wifi

good device pool a bonus lovely warm water!

beds were very comfortable the rooms were very clean the reception staff were very helpful the bar staff were

the bar staff were very helpful ud83dudc4d

place to stay but don't recommend it on a saturday night with kids (live entertainment played until about 11:3

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

great bar and food

there was a lot of loud noise which made my kids and i really exhausted the next day

breakfast was great with ample food

helpful staff great selection for breakfast

room service took over 45 mins to arrive

wifi was a little slow

i think they are happy to provide golfers with a more basic hotel than the celtic manor but charge celtic manor

couldn't use the spa and pool due to lockdown.

everything was great, enjoyed the leisure centre and gym

room, the breakfasts were luke warm and the breakfast service and eating area was awful screaming kids everywhere

to room, the staff i encountered could not of been more pleasant, receptionists, bar staff & gym staff all a

room service was great and breakfast was

good hotel . staff , cleanliness, wifi , even bar had not bad prices. all good ud83dudc4d.

a couple of rooms and a corridor near the gym were clearly being redecorated/redeveloped at the time of our

gym was a nice surprise ud83dudc4dthe mini bar at the room was excellent, bed really comfortable

we were attending a wedding at 12

disabled access was just so easy, parking was great, my friend and his wife stayed for dinner and said it was

even though we were an hour early for check in, we were given access to the parking bay

free parking is also a bonus

i wasn't there for the radio, tv, or wifi so i didn't try those out

didn t work, wifi didn t work, shower doesn t drain and i had to close bathroom door as could smell drains

shower is slow but still lovely and it has wifi, bed is king size and very comfy

no room service or food available after a certain time.

you falsely advertise free wifi for paying guest

presentation of food and choice of eating at bar or in main restaurant

parking area has been moved a bit further from the hotel that it was when we first went there,

cut we were unable to have a cooked breakfast, shower, no hotwater to wash , no lighting, no wifi, no offer of

-staff -swimming pool - spa -food plus room service amazing - location - breakfast

beautiful place to stay, our room and the spa was amazing

maybe more disabled parking bays

for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa

internal decor, fireplace

friendly atmosphere good location great breakfast

the staff were very friendly, room was clean and had great view of the sea, breakfast in the morning was also

staff were lovely, breakfast was amazing

breakfast was lovely.

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the breakfast was sensational

spacious bar area to spend the evening

they don t have parking but we had no problems finding a space on the street outside

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and

the location is central and there is plenty of free parking available on the street

free wifi with adequate speeds, free pavement parking out front, stones throw from shops and public transport

parking on pavement outside pub without dropped curb and my low car would just about catch the

pub is fab there, free parking too

free car parking outside

parking outside the property does not have dropped kerb access across pavement, except for one end

good location and very helpful staff, available 24 x7 free parking and clean rooms.

needs and leaving a classic car in-between two housing estates with upturned trolleys and kids running everywhere

almost no wifi so couldn't work and catch up reports.

no wifi

the wifi isn't great as we couldn't get reception in the room and had to go close to the reception to

didn t seem to be wifi, but i didn t ask.

great location & cheap, well stocked bar ( 2 for a pint of cider). comfy & functional room.

greeted with a smile parking free and onsite cheap as chips

the bar strikes me as hyper local, plus they didn't have any draft beer

parking available