the only difficulty on occassions was the parking.

nothing really. was a little noisy, but was a saturday night so the bar was heaving

service from the bar and waiters were very efficient

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

m not very techie

check in was easy and the lady behind the bar was very friendly

very friendly staff, only there overnight and breakfast was great.

verry good food great.nice place staffe great... .plenty golf courses around toplay..

staff were very friendly, breakfast great, room was spacious, very clean and very comfortable.

,location very handy as mins from motorway ,10 min drive too porthcawl ,5 mins too grove bay golf club which was lovely course

plenty of parking space; very pleasant staff; hotel very clean. rooms very comfartable.

i loved how quite it was on arrival we had the whole spa to ourselves, the gym on the morning

gym and pool facilities.

unfortunately the jacuzzi and the gym were not working.

the service was exceptional from everyone - front desk, room service and restaurant staff

had a family room with 2 lovely single beds for the kids, our bed was a pull out double which wasn't as comfortable but we were given an extra duvet to

continental breakfast albeit basic, cooked breakfast was fresh and fantastic

we were a little late for breakfast, but they were happy to accommodate us

wifi was a bit dodgy when a lot of people were using it.

was a lovely receptionist who seemed to be running the whole show, including breakfast service, so she was a little frazzled

and reception staff were wonderful room was beautifully clean and i loved the bathroom excellent parking and very easy to

ly 1 hour)

food was absolutely amazing. room service , staff polite friendly

additional charge per day to use pool facilities

the breakfast was great and so was the spa facilities

was an initial problem where the sofa bed wasn't made up for my kids, but the staff there were very helpful and had the bed made up within an hour, even though

great value, everything you need, breakfast included, lovely helpful staff

love to have had access to laundry facilities in particular a tumble drier but appreciate this would have been above and

staff were amazing, they couldn t do enough for you, the breakfast was varied and plentiful, parking was good

would ve liked room service but not offered.

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

wifi was a little bit hit and miss

relax in the pool too many kids it was just like going to a leisure center on school

the check in staff were excellent, the pool and room service were brilliant.

good spa facilities, bar area and location

staff were very helpful ,pool was grate not a far walk to the town as well

swimming pool and sauna.good and have bad weather this day.my kids very enjoy

there is a lake nearby which has an area with outdoor gym

because 2adult and 2kids pay 64£ not cheap

room was fine for us and 2 excited kids

unavailability of spa facilities / pool closure

the bar area in morgans was really nice and the breakfast was great, with a range of options for hot

location close to bars restaurants and shops lovely clean room, breakfast was fabulous

the hotel has a lovely bar area to relax in and a restaurant where we enjoyed breakfast

would have been good if the bar was open downstairs but understand it’s newly opened

only real gripe was that we couldnt use the bar for an hour in the evening as they had an event on

stay over christmas ideal place to visit family cafe bar open christmas morning for croissants fab thank you

were a little bit disappointed with the breakfast

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

good continental breakfast offered for a very reasonable price

i especially liked the fresh fruit salad at breakfast

late check out on request and an excellent breakfast

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

a very nice breakfast to finish off the

hosts and great hospitality, incredible breakfast and great rooms, a little diamond of a

tidy, good parking, lovely breakfast, frendly hosts

lovely breakfast selection and perfectly cooked

friendly cosy bar with log burner so lovely and warm on a cold winter's night

always friendly and breakfast great.

modern, home from home and very clean. wonderful breakfast. thank you !

had a evening meal there as we arrived after 4pm, and that was worth every penny, the breakfast was excellent, i liked that the bathroom was a wet room so didn't have to climb over a

great breakfast, nice quiet room

yoghurts/fruit available at breakfast so i paid for a breakfast on the friday morning that i never actually benefited from :(

gym and pool facilities were a great bonus the cooked breakfast was great too

11 was next to the kitchen fan which was very noisy until 11pm and from 8am sunday morning

selection of food at breakfast, lovely dinner menu with daily specials, nice relaxed bar and garden area

loved the food and room service

plenty of parking spaces

a lot of kids running around without parental control.

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect and kids option

the tv wouldnt connect to our disney plus tidy because of the wifi

service and breakfast

wifi dropped out frequently

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

breakfast was amazing... location is good as well... very accessible,shops nearby...

didn't use the bar or restaurant but it looked nice

it is chucking it down with rain and i get an early check in

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

we wanted room service

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

the hotel has a swimming pool and gym too, the facilities are excellent

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

lovely room, great staff . nice pool and jacuzzi. great room service.

the pool wasn't included in our booking, we had to pay extra to use this facility.

thing could improve is the room service

great location ,great rooms with quirky features ,great breakfast and helpful happy staff

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room noticed a note on the mirror wishing us a happy stay and hoped

early check in was appreciated

we requested an early check in due to graduation which was given which was amazing

the polish bar man is amazing and always remembers us when we return

the bar was shut when we got back but room service was super quick

amazing location nice hotel bar very reasonable priced room

have to say, the wifi in the room was

wifi was good with only a few

oid the brie ciabatta but pizza was

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

coffee machine in bar area could be better

light in the room which was brighter than a kids night light when i raised it at check out i was told i should have mentioned it earlier

tiny negative, but only hotel i ve been to that does not have any kids tv channels.

nice lounge on the ground floor with a bar and tv, nice breakfast room

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check out which was extremely

breakfast

the kids loved having bunk beds for the night

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

wifi signal on the 11th floor was not very good

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

the gym was also very big and had a lot of equipment, again with a

beds were really comfy, the view from our window was amazing, our bags were held nice and safe & room service was quick

reception was extremely helpful throughout our stay and even let us have late check out for free

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

during my visit this time i was kindly given a late check out time even though it was not required

staff really helpful and we even got a free late check out

late check out and location

kids swimming lessons while trying to relax in the pool and jacuzzi.

swimming pool was cold car parking was difficult as it was full

spa facilities are not included in the stay. jacuzzi not working

i had asked about late check out before arriving and was told to ask upon arrival, when arriving i was told to check

i didn t use the restaurant but i did order room service and it was easy, quick and delicious

loved the food in the restaurant and it was wonderful to have a swim in the pool

excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

enjoyed the spa with lovely warm pool and jacuzzi

was amazing, lovely pool and sauna area, the food was to die for, cooked breakfast both mornings it was heaven, lovely place to visit

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me