wifi didn't work in the annexe. i had to switch it off on my phone to send and receive emails

room service was lovely meal

the breakfast across the road ( literally) was beautiful and cooked to order perfectly ud83dudc4c parking provided

free car parking

brilliant breakfast, having to cross the road is so ok on a fine weather day

far exceeded our expectations, amazing value for money with everything we needed and early check in was really

v poor wifi, a gym would have been excellent.

good wifi and easy ample parking

the cleanest - grime around bathroom tiles no wifi in studio i stayed in

fantastic room, bar, restaurant, marquee, breakfast

to dislike but the bar area could be more spacious

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and

location was really central with good parking

very helpful bar staff checked us in. large 2 storey room

on site parking to the rear is a big bonus

beautiful place to stay, good quality room. free onsite parking and wonderful staff.

time on sunday not mentioned cold breakfast when we did see a chef that morning no allocated parking

staff and great accommodation just 10 minutes from the m4 ,on site parking and great

golden mile is an excellent restaurant as well - so at the weekend, parking, maybe an issue as it gets very busy

there was apparently no wifi in the room, or none that we were told of

everything was amazing, staff, outdoor areas, the bar and pool amazing

easy parking breakfast was delicious and a good choice

disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in

internal decor, fireplace

- under the skylight the carpet was wet ( dry by the morning) - no welcome pack so no idea what wifi code was

parking with lots of space

we didn t like the fact we had to take our room key to get a key for the swimming pool and gym when the gym

loved the space in the room,, it was so hot but the staff brought me an extra fan, room service was amazing,

the catering staff and bar staff, but especially reception

the bar staff were very efficient and friendly and the room service food ordered was of a great standard

jason made us the best breakfast ever

free parking

breakfast was good

the bar had a great atmosphere with decent beer

the hotel was clean, the staff very friendly and the breakfast was excellent!

good location, comfortable room, nice little gym

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

room service trays were left in the corridor from my arrival on the night and were still there at

fantastic breakfast and evening meal

the location was perfect for use and plenty of free car parking

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

spa and comfy bed

amazing staff, amazing spa and amazing cleanliness.

very comfortable, with all the facilities you d expect, and it was great to be able to use the pool as well

easy parking good location clean tidy and bar got a lot to do

of hotel and having bar / restaurant on site was very useful to us

location close to whitchurch, free wifi which was was a very good signal even in my room which was right down

a lot of kids running around without parental control.

perfect and kids option

no proper check in desk. over bar assistance.

kids day loved the pool

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

would pay more if they had spa facilities

no early check in as agreed, again no staff it's not a leisure centre, it has on small room with gym

disappointing there are no kids options for breakfast every person no matter the age is

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was

great bar and food

there was a lot of loud noise which made my kids and i really exhausted the next day

friendly bar where some great food is served, all in all can't fault it, and i will be going back

bar staff were very accommodating

nice room. good wifi

room was right next to the kitchen extractor ducting noise which kicked in 7am

bar area, room was nice, clean and spacious

a member of the kitchen staff swearing at a colleague whilst us as customers having our breakfast

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few

friendly staff. room cleaning. wifi.

no wifi in the room

only an extra £10 for late check out (6pm instead of 11am)

wifi was a tad flakey.

no sky in bedrooms or wifi

room service

everything. location, parking, cleanliness, breakfast, staff.

they need to change where they store their laundry or use a different laundry service

great room service

price would have been right with breakfast included. rather expensive without.

we wanted room service

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

it was much appreciated after a long journey the female bar worker in the evening who did room service really

very family friendly and pet friendly

very small room, terrible view and terrible bed. my kids room was much better

parking can be difficult

only the parking

parking across the road

had difficulty with the wifi and tv which i m sure would have been sorted had we asked.

only slight downside is that parking can be a little difficult nearby

24hrs receptionist, free wifi, close to all shops and great price

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

amazing location..nice breakfast & free wifi

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

high speed wifi

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to

probably would choose a quieter location if i were travelling with kids or was not planning on having a few

we got back from the concert the bar was cashed up so could only use a card for drinks

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service

gym big small

breakfast very good plenty of choice, items replenished quickly so not long to wait if things had

the car park wasn t easy to find not much availability for booking the swimming pool

room service and breakfast to room available

kids in the spa/pool area

, staff pleasant organised an early check in

tiny bar area! didn t matter as so many pubs nearby though.

it was a lovely clean room good size room for my wheelchair and the kids

staff very friendly,kids loved the family room with the bunk beds

friendly staff good area. comfortable beds and bunks for kids nice touch.

room service was excellent as was the restaurant and cafe/bar

like the wifi connectivity that was always good

loved room service and late checkout

the gym was small but had everything you might need for a decent workout

of course that's not their fault, but the laundry house's, so i can't really comment

but the gym would only go down to 19 degress which meant it was blasting out heat and i couldn't find out

room service wasn't great

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

big points that i got the chance to have room service, i like that i get the the chance to eat in my room

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room

esp cold for kids

everything except the charge for wifi

gym had decent kit, massive bonus when most hotels have tiny gyms with domestic level equipment

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for

room service great and the food outstanding

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

location perfect and rooms outstanding too, enjoyed the food and venue lobby quiet relaxing, bar the same

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an

a great stay good gym.

good strength wifi

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

gym not open

cosy bar area

comfy bed and room service

mini gym was very handy

it featured a master double bed for us and a comfortable foldable double for the kids

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

a spa would be a nice touch, but can appreciate the building is as it is in the city centre

travelled with friends and kids

they even upgraded our room as we were travelling with kids

free parking in the

great benefit was the free parking and car then not needed as public transport to penarth pier, penarth town

even though we were an hour early for check in, we were given access to the parking bay

level of customer service room comfortable parking is easy just other side of the road the restaurant next door

another issue was one with the wifi but was quickly resolved once raised

cleanliness in rooms could be so much better, dust collecting on the skirting and kids toys found in bathroom

an amazing stay especially with kids ud83dude0d worth every penny apart from the fact rooms look nothing like

everything room the restaurant bar staff

kids were aloud to play in the hall and nice area outside to sit and chat

bar after concert only had 1 member of staff doing bar and pizzas, large queue so we decided to go

fantastic location, great views from balcony and great gym and pool.

wifi was great as well

fantastic location, great views from balcony and great gym and pool.

staff all fabulous and the gym and spa were great

kids time in pool is very limited .

i appreciated having parking on-site and a pet-friendly stay

the hours for the gym.

we also had an evening meal - food good, service rather slow, which we suspect was a kitchen problem

pool was excellent especially for the kids

was spacious; big bed which was comfy; was great that they are pet friendly (for an additional

no kettle in the rooms and you have to pay for wifi

room abit small wifi isn t free early checkout

floors and toilet and bath has airconditioning which was good as it was summertime very fast wifi price

reception was extremely helpful throughout our stay and even let us have late check out for free

staff were great and gave us late check out for the inconvenience so can’t fault them

into the room, got a ahower and a bath tub in room, good side lights for reading in bed,nice gym and pool, staff

clean friendly staff late check out spacious rooms

restaurant was decent and gym/sap facilities were class

my door key card also had to be reset once due to a battery issue on the door, the wifi was spotty sometimes

good size room, excellent breakfast, clean and modern bar area.

sofa bed was made up not the best but the kids were ok

social hour was great, rooms were fantastic and add bonus was the free laundry

a good location, quiet, private and flexible as we stayed in one of the suites with an integrated kitchen

gym altho really good had empty hand sanitizer and wipes

thank goodness for the pancake maker which my kids loved

the sofa bed was narrow for 2 kids and a poor mattress.

excellent breakfast, loved the set up and being able to see out into the water

the food was fantastic, albeit expensive from the bar menu

bed pet friendly english and continental breakfast lovely bay view friendly staff clean and tidy

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

great location on penarth seafront , good bar and restaurant room small but comfortable

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

location, staff were all really friendly and accommodating, great breakfast

it’s quiet and relaxing - breakfast is excellent and they had an awesome sri lankan curry night

parking again is nicely spread out with some available right by the accommodation reception,

comfortable beds.nice breakfast.lovely sunday lunch .great staff.clean .plenty parking.

verry good food great.nice place staffe great... .plenty golf courses around toplay..

great location for getting to the golf at royal porthcawl

it was 2 adults and 2 young kids

when we got back the parking was closed

free wifi

excellent bathroom, great shower, good size, great location, friendly and helpful staff and free parking at

very clean and tidy nice back garden and parking was great

wifi dropped a bit final day

good parking, good location, 20 minutes drive into cardiff for work in the morning

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place

did not realise thursday was quiz night but room service good.

plenty of parking

nights, hotel staff are professional and helpful, room was a little small but really comfortable, breakfast was

the room had everything you could want and the gym was very good

being served a hot breakfast in a restaurant overlooking the golf course and through the valleys was a spectacular

com food is great value for money and spa facilities are a great bonus when staying at the

the pool and sauna, food was lovely, room was clean and comfortable

the staff at the bar were a bit slow seemed to be only one person behind the bar

lots of car parking spaces

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

good secure parking facilities

i liked the hotel, room, parking, breakfast and staff.

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

great room, very comfortable and clean. lots of parking available.

the rooms are great with the bar being friendly from the staff and patrons

wifi at all during my stay even though it was advertised

good parking. great room and friendly staff

from the kids room looking out the window at night if you look down you can see into another rooms

beautiful room comfortable bed and excellent breakfast what more do you need.

superb breakfast. very dog friendly hotel. lovely garden and patio.

and the wifi worked well

parking place was available, much appreciated

friendly staff, great that the provide training to people with disabilities, great bar in house and good

room was comfy, staff were friendly & helpful, breakfast was delicious

car parking, right by the beach , opposite heritage railway easy walk to town, harbour and park i would

location was superb and parking facilities

breakfast was excellent , a new young waiter had started who was lovely and friendly

wifi strength could be better

limited parking and poor wifi signal.

there is free parking but spaces are limited

not sure about public walking through restaurant to the gym when there is a perfectly good entrance of its

parking in hotel car park

breakfast was amazing

great location and pet friendly

was lovely, we had breakfast dinner and drinks in the restaurant and the staff were amazing

location is excellent, very close to the beach and local restaurants, mini golf, arcades etc

breakfast was cooked well and to my liking, plus the choice of cereal , yoghurt and fruit juice,all

wifi strength or explanation about the poor wifi.

very tight parking space.

parking was a bit tight but might just be my lack of skills!

quiet and secluded with great onsite parking

recommend the parking at the far end past the top ship in the little toll road to the right

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

body wash and shampoo, huge bath towel, plenty of electric plug-ins, both usb and classic, free parking, free

the hotel was pet friendly loved the welcome pack for the dog but ball neededs to be stronger

me & my kids had a fantastic time and happy with our stay and the kids loved the place

friendly and helpful staff. great value for money and easy parking