cosy and charming pub / hotel with wonderful fireplaces

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge

i asked for an early breakfast,the staff were great and got me fed and on my way

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

called room service around 9

hotel in amazing surroundings, restaurant and bar absolutely stunning, food delicious, nice quiet comfortable

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service

wifi signal and speed very slow, sorry i was on business and needed to work, if i had been on

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very

staff, kitchen was closed, but they arranged some pizzas for us

highlight was the cozy bar restaurant on property with a stone fireplace

there was nothing not to like, just lovely and good wifi

the restaurant has a cosy atmosphere with its crackling fireplace and a very nice selection of whisky

everything was great accommodation, staff, location food and even ev charging

plenty of parking

of parking i had to park my car and walk with the bags down a road, also the whole night we could hear

location, parking, close bar/food

parking was great at the

car parking is quite tight if the beach house is busy

free parking

the breakfast was absolutely stop on. and the bar staff was great with us

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

laundry facilities and lots of hikers including us coming through

the bar was fun and the food was good

rather have free wifi in room without giving personal data to access unprotected server.

cosy inn with an excellent cooked breakfast in the adjacent restaurant and ample free parking

was to much for them even during wot is happening now really would recommend it also secure parking even for

it is a fairly basic room, but it has a tv and free wifi

s one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

with all the things for kids, this was concerning

wifi poor

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

brand new as if we were the first people through the door also, added bonus of a back door with parking space

they also allowed us a late check out as our flight wasn’t until night time

the breakfast was wonderful, and the beds were very comfortable

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

big room with bathroom, loved the menu in the restaurant(with good kids menu - my son has food allergies but

to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were

the tv was not working king due to poor connection with the wifi

oh also, no wifi

not suitable for adults who want to enjoy the location

very customer friendly, clean bathrooms, parking, free internet, bar

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

breakfast was included in the price in the restaurant but everything was burnt so wasn t happy

right above a really great wine bar and restaurant

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

the food at sugarboat (we did more than just breakfast

excellent breakfast, lovely little room with everything we needed for a night away!

lovely breakfast

very pet friendly

were brilliant and friendly i needed to work in the bar whilst waiting for my next temp accommodation and this

cooked breakfast is well worth paying the extra

helpful and friendly food. good bar and good food. loved the location. excellent value!

had dinner in the bar it was warm and welcoming and the food was delicious

- please note there s a car park to the rear of the hotel as parking at the front is limited

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

wifi is limited in the rooms, but good service in the main part of the hotel

parking was limited

wifi didnt really work

garden was lovely to sit in and drinks from the bar were brought out to you

staff is very nice, even that the bar was busy, they took care of our check-in quickly

the wifi could use some improvement, because there was no cell service behind in the inn.

staff, spotless room, great bar meal, good selection of beers and malts, we had the best time there and can

my son loved his custom breakfast!

spotless, parking on site and 1 minute walk from amenities

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

also, parking was fine, but could be an issue, as there appears to be space for one room only, so best to

good location nice staff. comfortable beds good breakfast

restaurant was closed, however we went down to the local pub and had a nice bar meal

easy car-parking - if one got there in time

also slightly inconvenient that the wifi wasn't available in the room when there was poor/no 4g

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast

and friendly staff good location good leisure facilities on site on site parking

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

probably not a good place if you re a light sleeper or has very young kids

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free

disappointed that there was no room service due to covid

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

parking is available and it makes a difference

golf course right across the road , and that's it . still , helensburgh only minutes away .

friendly, very clean, lovely staff, breakfast food was lovely

perfect location for the golf course. breakfast was fabulous.

sofa bed for the kids was too small really

wifi was bad

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

wifi was a little slow, but we were warned by the staff that this was a common occurrence

location and great room for a pet

ambience of bar and dining area was lovely

hotel is exceptionally good value, with nice staff, nice atmosphere, great view, easy parking, slept well, buses

plenty of parking for cars and motorcycles, however not all of it is flat so be careful on the bikes

noisy kids

location and fantastic breakfast

on faculties not explained and had to be ask about everything from room service to things that were currently

lack of clothes space, no wifi or phone signal in room

wifi wasn't working couldn't get a drink in the bar after 9.30pm

wifi connection was poor.

sized room with everything we needed - nice walk along the loch - locals were very friendly - bar was

we spend there only one night , it was ok for us .limited parking spaces

the bar and restaurant closed too early for us

not the fastest wifi in the world

really nice and quiet, with on site parking

breakfast was good but could have been bigger portions. very friendly staff and good service.

wifi was very poor, and intermittent, which is a shame for an otherwise excellent hotel

room had wifi and freeview and was clean and comfortable

2 rooms for 4 adults

excellent location very clean. bonus was the kitchen dining area which is fully equipped.

the facility was good the on site kitchen was very handy

of a group staying but otherwise peace and quiet - we enjoyed the conversations in the communal kitchen with

free wifi

i was advised two days before that the kitchen would be closed on the day of my arrival, it was disappointing

due to covid kitchen was closed so we ate out. was able to get extra tea/milk in room no problem

was the first time we had been away for christmas, the only thing we didn't like was the kitchen was closed

very comfortable and the breakfast was unbelievable really delicious and fresh and local

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

ev charger on car park

wifi and inroom air conditioning would be a nice addition.

inside is a gem of a place with great staff who really gave interest in our two kids

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike

wifi

of hot and cold options - good value room very quiet despite being on busy road excelling wifi reception and

was super friendly, such a great value with breakfast included

played pool in the bar the morning after and also had breakfast

fourthly, there was no room service: we didn t see any cleaners/chambermaids and our tea/coffee, sugar & milk

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi not really available/working, shower pressure low

wifi wasn t working

wifi in room 1

wifi connection was patchy in the rooms but fine downstairs.

the best thing was the friendly, helpful member of staff (there was just one, for the bar and reception) and

ample breakfast. very friendly staff. handy parking. good evening meal. dog friendly.

no parking and property is a bit run down

bar is lovely

have been made aware of on street parking and no evening meal

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

three nights but enjoyed my stay, the room was nice and clean and the bed was comfortable, i had breakfast and

the parking was fine but for disabled parking spaces was full of none disabled vehicles.

breakfast was fine. there was a reasonable selection.

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a

no wifi in rooms only in main reception areas

friendly bar staff and management. excellent service.

took another 30min to arrange rooms it was 1am with kids so not to good

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my

of car parking

very clean, facilities ideal for my one night stay. food in bar was very good.

towels and room service each day

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central

parking outside and no cost lovely for a wee night away with your girlfriend

free wifi would have been good but not essential

friendly relaxed environment rooms are large and very clean easy access and parking

poor wifi in my room but in public area very fast

good parking on street

uncomfortable, doors slamming, kids running up and down

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that

the room service meal was also quick and delicious

extra charge for wifi.

staff were welcoming and helpful with an early check in

location and friendly staff. also the buffet breakfast was excellent!

slow bar service

great breakfast so convenient to the airport

good wifi and aircon too

wifi worked well

wifi was not great didnt work in my room

has a kids menu which is however a plus

good amenities, spotlessly clean and new, good facilities like gym, bistro

we were tired, kids were knackered exactly why i had sorted it pre arrival so i accepted it and stayed

provided room service very quickly

can't tell you how much that meant to us and our 3 kids

spa area was

125 - wifi signal very poor whilst in room

room service, carpeted throughout, fab shower all modernised bar had all the latest drinks and very

a nice place and met expectations but swimming pool was out of action when attending for a spa day which i only

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

quirky old building with lovely bar and restaurant. lovely bedrooms.

the selection of beers at the bar is very good as well

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

with anything so the only suggestion i would make would be to use the function room away from the bar for evening

wifi very poor, ok for email but nothing else

no secure wifi

comfy bed cheap breakfast kids ate free

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

) not sure how secure wifi is

staff were friendly, food and room service was great and felt really safe staying there as a solo female

the wifi was horrendous

female in the bar controls the whole place

well stocked bar with great selection of whiskies

open wifi, bathroom tired.

great location and good room service.

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

most staff were helpful, early check

suitable parking, no lounge area that is family friendly, on-site dinning not great for kids

the wifi is ok

gave us a late check out to 12 at no extra charge

staff were great. excellent breakfast. comfortable bed.

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

good parking and suited us particularly well as we were attending a function

the parking and holes on the access road.

lots of car parking room

no wifi code, tv remote or hairdryer

wifi was not stable enough.

wifi connects is superb, there are several hotspot, at least one on every floor

only criticism i have is that the wifi stopped working repeatedly, for long intervals

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

however, the wifi did not seem to have a good performance, while the others are very comfortable

good wifi

host very friendly...locals in bar good laugh. breakfast was 5 star.

no signs for parking but managed to park on streetc

last but not least, wifi does not work in the room on the top floor

parking was a bit of a problem , but nothing to worry about .

lovely smart, clean, generous rooms in an excellent central location above a cracking wee bar with friendly

the reading room / lounge looked very nice but i never actually saw it myself there was parking right outside

the kids absolutely loved them

parking was a bit limited. wifi was nearly non-existent.

room service,the breakfast was superb and the garden bistro served delicious food

breakfast always outstanding.