issues with wifi

they gave us a free late check out to allow us time to gather our things before heading home

with easy parking

staff, very good service, first rate amenities good parking onsite and excellent breakfast hotel was exceptionally

i requested an early breakfast, and there was no problem, they accommodated my request with no fuss

wifi connectivity was not so good but that's not a big issue for me for such a short stay.

there was plenty of car parking close to the accommodation block so there wasn't even an issue with long treks

big kitchen, nice view, wifi, tv.

wifi not so good

there was also plenty of parking newr the building, only a short walk to the train station where we could get

brilliant pet friendly hotel

the hotel restaurant and bar are amongst the best in the area

the bar was great for food and drinks

breakfast was continental, but, very good - highly

bar was excellent with really good cocktails

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

very clean and delicious breakfast- so much choice i was spoilt for choice

excellent breakfast, lovely little room with everything we needed for a night away!

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having

the rooms were lovey and both dinner and breakfast were excellent

golf course right across the road , and that's it . still , helensburgh only minutes away .

breakfast was good , coffee excellent . free parking right at the door . very dog friendly .

parking was free and close to the entrance

wifi was very poor, and intermittent, which is a shame for an otherwise excellent hotel

t think of anything other than a poor wifi signal in bedroom area

wifi was iffy and inconsistent

wifi was very weak / slow

our favourite things were the food and the spa bath in our room

hairdryer and wifi code were provided which saved having to ask later

room sea view breakfast beautiful loved the spa bath

unfortunately we couldn t get wifi but

wasn't any wifi available in my room but i was in the far corner of the hotel

parking was close by and free

wifi very weak and slow

car parking difficult when busy, although there is a public overflow car park across the road.

breakfast was excellent plenty of choice and friendly staff

the breakfast was exclent and the location could not have been better

lovely clean, spacious parking, restaurant next door excellent

was to much for them even during wot is happening now really would recommend it also secure parking even for

the wifi is very good (no dropouts) and very fast, so streaming netflix etc

room was clean, comfortable, quiet, with decent shower and wifi

the check-in was in the bar and restaurant area.

amazing blackout curtains, lighting great, free parking onsite

not suitable for adults who want to enjoy the location

near everything we needed parking

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

wifi was a little unstable

brand new as if we were the first people through the door also, added bonus of a back door with parking space

poor wifi connection

the tv was a nice bonus, and the wifi worked great

very modern, clean and fresh decor. good parking spaces, it was in an easy to find location.

spotless, early check in and a fab

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready

no wifi in the rooms. the tv didn't function correctly.

stayed in room 14 was not impressed did not sleep at all we think it is above the kitchen and the noise was

the breakfast was wonderful, and the beds were very comfortable

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

easy parking

parking was good

was good to have seperate room for kids. convenient location

wifi was a bit slow in room 14

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

atmosphere was also really good in the bar, had a lovely meal served by lovely people

the wifi was a little spotty.

wifi was a bit hit and miss but this is more to do with this area

not a great place to have taken my parents and kids

there was no room service due to covid :/

really friendly staff and a fantastic breakfast!

great prices for food and drink in the bar area which was spotlessly clean

room was exceptionally clean. free wifi. friendly staff. value for money.

cleanliness value for money included breakfast and wifi parking would recomend be bavk for sure

of hot and cold options - good value room very quiet despite being on busy road excelling wifi reception and

great location, fab room, very comfortable bed. food excellent and superb breakfast included

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

across the busy road to the suite/ apartments but the beautiful running creek behind it and the fireplace made

man dealt with our breakfast and on his own served the whole room

breakfast was amazing

bath had no plug so could not relax in the bath tub, the spa was closed for refurbishment

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

spa and pool were closed - semi-derelict and obviously an area that they still have to renovate

lots of facilities in spa currently inoperable

very clean room and comfortable beds,excellent parking

meal and bar and rooms

good service comfy bed excellent breakfast and bar meals lovely

modern and lovely rooms delicious breakfast buffet friendly staff good restaurant free parking

couldn't connect to wifi unless through facebook which we don't do.

wifi was tricky to get on

easy and early check in

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that

s a 5 minutes walk to

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

interconnected family room perfect for travelling with kids.

parking was tight, not enough spaces but eventually got parked!

parking!

of parking i had to park my car and walk with the bags down a road, also the whole night we could hear

many small small rooms not quit good for family with small kids

was very weak we were woken up by someones' kids making a lot of noise in the common area of the building

early breakfast was nice to catch an early flight

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

breakfast was also good plenty to choose from and kids to choose from aswell

location and friendly staff. also the buffet breakfast was excellent!

no laundry facilities

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

the pool and spa facilities were amazing! and the reception staff were lovely.

only small hitch was no wifi in room.

very nice place with good spa facilities for the use of guests. staff very friendly and helpful.

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast

the breakfast was superb, they even had haggis one morning, and the gym, pool, sauna and steam room were all

room was good for family of four people including 2 kids

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

anna the lady in the bar was absolutely lovely to us

loved the restaurant and bar with the warm fireplace

stunning location. welcoming and friendly staff. excellent bar with a good menu.

great location for my purposes good parking ground floor room excellent

our pet friendly room

very noicy room due to laundry machines

parking is around the foreground of the property, but never had to struggle for that

the centre of drymen and plenty of parking available

the hotel bar and restaurants were

i ended up leaving a few hours later as no signal or wifi/internet

wifi, at all

excellent food and great bar service

wifi didnt really work

poor wifi in my room but in public area very fast

good location for why was at glasgow, parking was great, easy checkin and checkout

car was on street parking however no problems encountered

staff good plus easy parking

of free parking and room was very good and comfortable bed

my son loved his custom breakfast!

very nice breakfast

also, parking was fine, but could be an issue, as there appears to be space for one room only, so best to

spotless, parking on site and 1 minute walk from amenities

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

did not have the possibility to choose a pet free room and was given a room that allows pet and the smell in

parking was great as well

the friendly staff especially the bar staff! make this place a home from home.

a genuinely 'pet friendly' business, room, bar, and a lounge area to eat breakfast ensured we were catered for

breakfast was very good

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception

i didn't have the evening meal, but i did have breakfast

dining room service was very good on both dinner and breakfast

the hotel has a bar and a restaurant

the room was comfortable and wifi was good

parking can be a problem for a blue badge holder.

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with

we spend there only one night , it was ok for us .limited parking spaces

the bin, you could hear other guests doors slamming all night, not much loo roll for two nights, room service

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the overall friendliness of the staff. room service was excellent.short but sweet.

pet friendly

whole place is amazing is are first stay in the hotel and it was incredibly nice experience and pet friendly,

well stocked bar with great selection of whiskies

minimal gym facilities but there are complimentary gym options nearby.

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

free wifi worked but would disconnect every time we returned to the room, and you have to go through the

we had a nice stay though, restaurant and bar onsite are both great

room was clean and the receptionist was very friendly and helpful and even gave an early check in

didn t like having my bank card taken at desk in case i had room service .

great stay, staff were lovely and the hotel is pet friendly.

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

gave us a late check out to 12 at no extra charge

the wifi was very fast and stable, which allowed me to do work while i was there

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

peaful lication with nice restaurants and tge botanic park for kids

great wifi reception

however, the wifi did not seem to have a good performance, while the others are very comfortable

good wifi

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

wifi connects is superb, there are several hotspot, at least one on every floor

the wifi connection was fantastic and the bed was comfortable

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

wifi didn't work very well

wifi could have been a quicker. found it very slow

wifi was perfect

breakfast was plentiful with good variety

we loved the quirkiness of the room and the breakfast

however, it was possible to order from room service if you wanted anything

breakfast was amazing

we could not get any wifi. we did ask at the desk but still had no luck!

breakfast was busy, attended to quickly and seated in

location is perfect, clean, friendly helpful staff, great spa - excellent price!

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but

do with a water fountain in the pool area not just in the gym area hated the idea of having to go out to

extremely friendly and helpful and very good with our children, we also used the pool which the kids loved

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

good location, very helpful laundry staff -went out of their way to advise.

via email until the morning after we checked in which was part of the problem in understanding pet charge - on

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

good big room. very comfortable beds swimming for the kids was warm

lady who manages breakfast is wonderful.

coffee at breakfast.

friendly staff, nice pool and gym. friendly staff kids menu.

good breakfast...and early check in...

location and early check in was appreciated

not really suitable for young kids

not a great wifi connection

wifi very good place if you are going for a gig to ovo hydro

pet-friendly room - dog bed and dog bowls were made available

com the pet friendly idea and not to put the guest in the spot light ok arrival

comfy bed nice sized room with lounge area good wifi and room service

had to run downstairs for milk or it would come off room service

large room with great parking and plenty of hot water