no wifi reception in our room.

the warm welcoming and the breakfast ud83dude03

street parking, just near the front door

also had excellent parking

the room the meals dinner and breakfast

2 rooms for 4 adults

we wanted to order room service and ask about the fan but we had to ring around the kitchen and the restaurant and

cooked breakfast is well worth paying the extra

bar was excellent with really good cocktails

breakfast was continental style with juice, fruit, yoghurt, toast and hot croissants

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper shops a short walk away

the sleeping sofa is barely enough space for 2 kids

the rooms were lovey and both dinner and breakfast were excellent

golf course right across the road , and that's it . still , helensburgh only minutes away .

staff were excellent and bar & restaurant was very dog friendly.

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

the bar and restaurant closed too early for us

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

the staff were amazing. clean rooms and amazing breakfast.

lovely dinner and breakfast

called room service around 9

and a private balcony, we ate our evening meal in our room and it wasn't overpriced as sometimes room service can be staff were polite and breakfast was

excellent breakfast and fabulous service all round

you arrive it looks superb, very spa like with a nice atmosphere

fabulous location. breakfast was excellent

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

the check-in was in the bar and restaurant area.

near everything we needed parking

a good location with reasonable car parking

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

very customer friendly, clean bathrooms, parking, free internet, bar

location was decent with some parking out the front

the rooms very lovely and the staff was so helpfull and there bar area was lovely too

very kids-friendly

were so helpful and friendly went out their way to make sure we had everything and so good with kids

even have a dining table which was great for the kids to sit and do activities and eat their snacks

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

big room with bathroom, loved the menu in the restaurant(with good kids menu - my son has food allergies but there was no hassle), perfect location right next to

the room was excellant a was breakfast and dinner nothing was too much trouble.

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

clean, friendly staff, lovely breakfast. great price

a bit noisy the day we stayed but it was a full house with kids so that makes sense

the wifi was when it wanted to work, so instead i didn t bother

i was in the last room and because of the distance i kept dropping out of the wifi.

the friendly waiting on / bar staff

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

easy parking

atmosphere was also really good in the bar, had a lovely meal served by lovely people

let us use the space and downstairs bar as though it were an extension of our own home

nice cheery bar with good food and reasonable drink prices

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free wifi was a great help every thing that was essential to

also available: a common living room and a self service laundry equipment

really friendly staff and a fantastic breakfast!

very friendly staff,super breakfast,good location

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

great prices for food and drink in the bar area which was spotlessly clean

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

breakfast was amazing

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

breakfast was enough to keep us going for the rest of the day

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

plenty of residents parking ev charging point available in premises

the stuffed animals and “catch of the day” fish in the bar are not necessary.

only £10 for a late check out too

meal and bar and rooms

evening/night staff that worked the front desk and the second bar were outstanding

the dinner was amazing and the pool and hot tub was a

i know we may be asking too much but it would have been amazing if we could have got room service

a very comfy bar and lounge area, super live music the saturday night

good gym equipment and the pool & spa was fabulous

breakfast was great and the conservatory area and bar area

th two kids)

breakfast and dinner were great and nice touch to keep dogs on seperate tables spaced out in the bar and also at breakfast to prevent any sniffing incidents

nothing for kids to do

wifi was poor in our room past the butcher's shop

clean tidy, good bar and good menu. amazing shower

very clean and comfortable. nice breakfast suitable for during this time.

my son loved his custom breakfast!

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

first class accommodation, friendly host, excellent breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

walking distance to the airport which was helpful with two small kids

having a sign saying order at the bar would be helpful

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

slow bar service

easy drop off by car, very clean rooms, great location for an early check in.

really liked the quirky story behind the douglas hotel and the early check in

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

the food and drinks was fantastic the bar and restaurant had a cosy

ambience of bar and dining area was lovely

amazing breakfast in a gorgeous pub - i wish we made it in time for dinner the night before

room, service, breakfast and hospitality , everything!

no water dispenser or machine on floor bar didn’t sell bottled water

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

loved the bath, lovely staff at reception, bar and in the restaurant, housekeepers and delightful food

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

the bar prices were very reasonable

parking can be a problem for a blue badge holder.

the hotel has a bar and a restaurant

grounds, car parking excellent

free pool and the entertainment was good

lack of clothes space, no wifi or phone signal in room

we would have cancelled sooner but our kids were exhausted by the time we got to the room

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

nice bar and restaurant

have been nice if public computers for the internet and laundry facilities had been available

the tattle scones on the breakfast bar were very very tough.

place, great bed, great bathroom, very nice food and room service

nothing

gym is lacking in equipment but ok

room was too hot and no air con the gym is a disaster

female in the bar controls the whole place

most staff were helpful, early check

room was clean and the receptionist was very friendly and helpful and even gave an early check in

and the bar especially the front area where you have an excellent view of the street and can people

we had a nice stay though, restaurant and bar onsite are both great

the staff in the bar especially thomas and his boss they made us laugh all night

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

gave us a late check out to 12 at no extra charge

great breakfast in the morning

breakfast was good and friendly staff

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was plentiful with good variety

breakfast was amazing

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

the breakfast is generous and delicious

there was not a single room service in entire week. and they don't provide soap.

room was right outside the lift door. 10 room service charge.

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

had to go down to reception to order room service. no one answered phone

good breakfast...and early check in...

girl helped us out with an early check in.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

room was spacious. facilities was brilliant. gym and pool as part of our room price.

staff, facilities and the room. gym was outstanding!

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

room was spacious. facilities was brilliant. gym and pool as part of our room price.

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious