nice cheery bar with good food and reasonable drink prices

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

atmosphere was also really good in the bar, had a lovely meal served by lovely people

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

let us use the space and downstairs bar as though it were an extension of our own home

very very slight downside was lack of haggis on the breakfast

excellent staff and the food for breakfast and dinner was very delicious.

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

breakfast was equally good

lovely dinner and breakfast

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

booked two rooms for two nights, kids wanted to check out same night

breakfast was great, could pay extra for cooked but continental breakfast generous nice staff, room service, record player nice touch bottle of water in room toiletries were

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

bar service, restaurant service. wifi was excellent.

breakfast was enough to keep us going for the rest of the day

music from bar in the room, but turned down when asked thankyou

great location, fab room, very comfortable bed. food excellent and superb breakfast included

the bar with the real fires and wonderful decor

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

breakfast was good and the staff was super friendly

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

atmosphere in the bar was great with a mix of locals and travellers

the food and drinks was fantastic the bar and restaurant had a cosy

room, service, breakfast and hospitality , everything!

the bar prices were very reasonable

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

breakfast was ace

great bar area to chill out and the band on saturday evening were class too

the breakfast was the best i've ever seen. the choice was amazing and it all tasted fantastic

parking can be a problem for a blue badge holder.

wifi didn t work, drinks were a bit too expensive, bathroom floor tiles were broken.

wifi wasn't working couldn't get a drink in the bar after 9.30pm

to wait a little while for our room to be ready and so got a free drink in the bar which was very kind

comfier mattresses would be a lot better and heating on in the bar area as it was cold

could do with an additional bar perhaps with sports tv

outside areas again were well kept plenty of parking

breakfast was spot on,full english.

there was a big car park by the restaurant with no charges for parking

the bar and restaurant and i found all the staff friendly and helpful

stay it was buffet style breakfast- too many people and not enough breakfast coming out this to e we were served- it was

has parking, easy access to coast and other areas

they gave us a free late check out to allow us time to gather our things before heading home

staff, very good service, first rate amenities good parking onsite and excellent breakfast hotel was exceptionally clean

street parking, just near the front door

2 rooms for 4 adults

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

parking etc

a good location with reasonable car parking

location for loch lomond, wifi was superb

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

very kids-friendly

bar area was lovely and cosy with a wide range of meals on offer

the hotel restaurant for breakfast was pretty good, there was alsk the option of cereal for the kids but the only options were coco pops and porridge, definitely think they should have a couple

bar area excellent with lots of comfortable seating

lovely bar with a pool table

to have the window open at night as there was no air-conditioning, so had to put up with noisy kids at the train station until after midnight

breakfast was lovely, room was very clean and bed very comfy

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

restaurant and bar area was amazing

all the boys and girls working on reception, bar and restaurant were fantastic

the bar takes your order and then serves you in order across the site, really helpful and cheerful

good service comfy bed excellent breakfast and bar meals lovely

highlight was the cozy bar restaurant on property with a stone fireplace

sofa bed for the kids was too small really

stay at cardross we were staying for a wedding over at the golf club

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

had difficulty finding the room from the bar because it's marked as a toilet

golf course in front of windows

great location for my purposes good parking ground floor room excellent

nothing for kids to do

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

wifi is limited in the rooms, but good service in the main part of the hotel

am disabled and can't walk very far they made sure that my room was near the parking bay and had easy access

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

first class accommodation, friendly host, excellent breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

large, well-equipped room and great to have the spa, bar and restaurant as well.

has been done up in places since the last time we visited , like the pool area and the conservatory and it had a great feel

plenty of parking

the staff were all very helpful and friendly and the swimming pool and facilities were lovely too

had room service clean and replenish complimentary tea/coffee everyday

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

i love this hotel as it is just off the main road with plenty of parking

was good to have seperate room for kids. convenient location

was good to have seperate room for kids. convenient location

easy to find and good parking

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

breakfast was excellent

was super friendly, such a great value with breakfast included

room was very comfortable clean breakfast was really good and great selection

great prices for food and drink in the bar area which was spotlessly clean

really liked the quirky story behind the douglas hotel and the early check in

unfortunately due to having an early check in we only had a continental breakfast

having a sign saying order at the bar would be helpful

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

kids slept all night no problem too and breakfast was really

we would have cancelled sooner but our kids were exhausted by the time we got to the room

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

nice bar and restaurant

have been nice if public computers for the internet and laundry facilities had been available

the tattle scones on the breakfast bar were very very tough.

place, great bed, great bathroom, very nice food and room service

nothing

gym is lacking in equipment but ok

room was too hot and no air con the gym is a disaster

female in the bar controls the whole place

most staff were helpful, early check

room was clean and the receptionist was very friendly and helpful and even gave an early check in

and the bar especially the front area where you have an excellent view of the street and can people

we had a nice stay though, restaurant and bar onsite are both great

the staff in the bar especially thomas and his boss they made us laugh all night

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

gave us a late check out to 12 at no extra charge

great breakfast in the morning

breakfast was good and friendly staff

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was plentiful with good variety

breakfast was amazing

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

the breakfast is generous and delicious

there was not a single room service in entire week. and they don't provide soap.

room was right outside the lift door. 10 room service charge.

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

had to go down to reception to order room service. no one answered phone

good breakfast...and early check in...

girl helped us out with an early check in.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

room was spacious. facilities was brilliant. gym and pool as part of our room price.

staff, facilities and the room. gym was outstanding!

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

room was spacious. facilities was brilliant. gym and pool as part of our room price.

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

early check in friendly staff great room great location for ovo hydro parking next door for £12

location is perfect and avoids any struggles getting tired kids home

fruits lonely, kids liked waffles

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

saves all hastle trying to get home breakfast a bit expensive but it was a

loved the bar and the clean rooms, great value!

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

had emailed in advance about early check in and was told to ask on day of arrival

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

gym facilities could be improved