the pool area changing rooms are quite dated could be doing with a wee revamp.

we used the spa twice during the stay and it was clean and good facilities

plenty parking and easy access to the motorway

kids didn't want to go!

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

i got the feeling they were local kids working the weekend at a local hotel

amazing rooms staff very helpful and friendly gym access

thought the wifi was hard to access - sign up for a scheme or i had to have my room number

hotel room, perfect place to stay with kids b4 an early morning flight

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

easy drop off by car, very clean rooms, great location for an early check in.

i had a long trip and they accommodated me with a late check out

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

kids slept all night no problem too and breakfast was really

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

great bar menu and again staff offered great service

really liked the quirky story behind the douglas hotel and the early check in

comfy bed nice sized room with lounge area good wifi and room service

service couldnt be faulted even when took a trip to the bar at 4am

free parking and very close to city centre.

room service also available which incurred no extra charges

wifi was very good, both for personal devices and a work laptop

allowed me early check in which was most helpful

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

lovely pool with floats for kids to play with and nice steam room and sauna

our view was of the gym/ event section

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

gym , swimming pool , restaurant/pub

we enjoyed using the pool and spa facilities on the day of check-out

the gym. very poor equipment .either bits missing or old equipment.

eally a pool and gym but can t have it all!) hah

fabulous room, mini bar and snacks, comfy bed

gym is lacking in equipment but ok

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

a good car park with several ev charging points

great to find laundry facilities

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

laundry facility was a plus, and moderately priced

they allowed us early checking and lonela made sure, the room was ready for us for early check in

left at 08:00 the next day to get home for kids football match

beside the laundry, no hot water, and no usb plugs in room

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was plentiful with good variety

we loved the quirkiness of the room and the breakfast

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

location and early check in was appreciated

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

girl helped us out with an early check in.

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

gratefully we had cool air/conditioned rooms, and we were granted early check in

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

location, fun atmosphere and late check out

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

most staff were helpful, early check

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

nice bar area

lovely bar for pre drinks

the staff were really friendly and helpful. freshly cooked breakfast

breakfast was nicely cooked,

clean comfy bed nice room excellent breakfast and staff very helpful great location

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

staff were great. excellent breakfast. comfortable bed.

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

located near numerous bars and restaurants and a casino

great breakfast

very clean & secure, comfy bed too & a late check out was great

from the spa to the gym, food, car parking ; staff they are all a1

kids complained about no free wifi in the room -premier inn did it.

kids loved it

lovely gym and spa facilities

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

we got in early check in and a late check out

kids can’t use pool after 7 which we didn’t know before getting there so we didn’t get a

i asked for late check-out and the front desk said it was okey

seemed disinterested and unfriendly asked for room service which an hour later hadn t arrived called room service to be told that one member of

the bar had good option of drink available

we did get an early check in at 3pm

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

the bar closed early

receptionist and helped with early check in

the bar lacked atmosphere and poor choice of beers on tap

no cooking, towels, must be bought, no laundry.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

a laundry room or a place to dry wet clothes would be nice.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

a nice environment something different we enjoy our stay aside from the timing of breakfast because supposedly at 0730 but opened at 0800 and we have to rush because we booked a

getting woke up at 730 am by builders staring in the window at us kids were horrified

the sleeping arrangement for kids was very uncomfortable.

t still build work in progress while visiting, no gym, no air-con): great shower, nice furniture - huge comfy bed - nice view - breakfast is ok -

i think the breakfast was good as my kids were very happy with that. location is good also.

bad wifi reception

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

had a large amount of luggage as we were travelling on an extended trip with golf clubs etc

also the cost of the stay was excessive due entirely of the golf in troon being on

t requiring signing up for something)

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

room service idea is great

we took advantage of the laundry service and was fab

loved the music theme and the music played in bar area

the best part was the staff, we needed early check in and the lovely daniel made that possible for us

easy access to the room

room service and the fact you don't have to walk past the reception desk when you're back from a 2

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

thought the price of the room service was a bit expensive for what we ordered

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing

do enough for you very polite it was a pleasure being here and i like the fact you can get room service and the fact you can contact through whatsapp

free good wifi

found the private gym room there

super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

amazing breakfast with lots of choice

comfy bed, complimentary treats, beautiful breakfast, fabulous service, great staff, everyone of them i met were so pleasant

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

the music by the bar in the evening could be mixed.

no room service available through the week

lots of parking and nothing was too much trouble for the staff

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was a full scottish and i mean full it was huge , set you up for the day , all the staff

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

the breakfast was simply amazing

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to everything

spa / room service

just a brilliant hotel .. outstanding room, bar and dining experience.

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite and do their utmost to serve anything you ask

ev charging at the door, and and excellent location for going out and restaurants

breakfast and breakfast room was excellent

we were allowed a foc early check in, which was pleasantly surprising

nice gym and café

breakfast was overpriced

) also, online it says there is laundry, but there is not

liked late check out too

great staff and great tie in with local gym. fab breakfast

instead i was offered an early check in as my room was ready

arranged an early check in which was really appreciated

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

the use of facilities for kids not much time if ure only there one night

enough swimmer to keep up with the people going clockwise and didn't want to go in amongst the kids splashing about

staff here were amazing, the room was great, the bed was comfy and the spa and pool were amazing also, couldnt ask for anything else for the cost of the stay, would recommend

planning to retune with the kids too

the pool and spa was a real treat

wifi was not great and also struggled for a decent 4g connection

convenient. security. close to bars, shops, bus and train. clean. late check out

the only negative is that the wifi did not function, neither in the room nor in the lobby.

nice staff, early check in allowed

we ate twice in the cafe bar and the food was excellent both times

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places around and they volunteered to wash and dry my hoodie at no extra charge

price point - great checkout time and procedure - staff are helpful, kind and friendly - breakfast available with wide range of

loved the complimentary late check out at 1pm.

great location, friendly staff and the gym was well equipped and very clean

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

wifi kept dropping out only 2 caffeinated coffees in the room

no in room mini fridge to keep our drinks cool and no room service

wifi overall good but not great for streaming at busy times

con is that you could here people in the bar nearby in the middle of the night or people walking

an) was very very slow.

room service excellent

wifi is open, not secured, unusable for business travellers.

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

put in had a narrow door

room service and my breakfast were perfect

in february but the small price to upgrade to an executive room was very much worth it for an early check in, late check out, access to the executive lounge etc

great location, fab gym, lovely comfortable rooms

also the gym is well-equipped and the view is nice from there

got a river view room on request, also early check in and late check out

the communal areas and the room were beautifully decorated and immaculately clean and very comfortable

the blind was black out which helped keep the sun out in the morning concidering we had late check out

only one room key worked we paid for late check out and was woken by cleaner at 11am

we also took advantage of late check out which allowed us to ease into the next day

noisy cleaners when i had paid for late check out

staff did not agree for late check out even for 11am without paying £12 extra

size of room, breakfast, gym facilities

the free wifi facilites were easy to connect to. additionally it was in a good central location.

i also enjoyed the pool and room service

kids loved the pool, i loved the sauna

workstation and wifi excellent to work remotely

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty perfect

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

the room service is the best i have ever had and i wish it stays that way; always great and always

the staff were amazing. high standard of breakfast and rooms.

tasty breakfast

staff room bar location all fab fir our needs

the hotel was lovely and breakfast was amazing.

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

lovely and clean, comfortable room and bed. lovely breakfast . good location

very tasty breakfast and a good choice

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

the bar was a lovely feature!

great hotel. they gave us an early check in which really helped us out.

the kitchen was really useful to have

booked the stay with breakfast included, but i wouldn’t necessarily recommend it

the bed is very comfortable and they have a good breakfast

great gym

theres a gym room

wellness spa a bit small

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

lovely little gym that was spotless friendly staff

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

everything - great room, wonderful staff and 24/7 bar and food facilities

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

good wifi and simple to connect to

busy and lovely bar area

they were keen to sort out room service etc but services weren t needed

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

never had breakfast

we had late check out for a reasonable fee

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

ich we got sorted) absolutely nothing it was an amazing

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

room service as advertised, no daily cleaning service

room service was closing early

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the morning all staff we came across always had a smile and said hello

clean, quiet, friendly personal, good breakfast and wifi.

great location, friendly welcoming helpful staff and great breakfast.

the staff were great and allowed us to have an early check in

the breakfast is an added bonus, good selection of

excellent location, very clean and quiet, and delicious breakfast.

early check in and very helpful staff.

room was comfy and good for kids. more kids shows would be great

very friendly and helpful staff. possibility of early check in.

breakfast was lovely and filling, set us up for the day

restaurant and bar available and a great serves a great breakfast

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to the airport

decent sized twin room, comfy beds, free wifi, friendly staff

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

stayed 3 nights, breakfast was really good value, great choice, freshly cooked and restaurant/reception area where

were extremely friendly and the breakfast was absolutely delightful

the room service options were good although i didn't use it