wifi in the room was variable

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

easy parking

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

welcome was nice. breakfast was good and plentiful.

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

no breakfast

very friendly staff,super breakfast,good location

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

stay at cardross we were staying for a wedding over at the golf club

the sleeping sofa is barely enough space for 2 kids

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper shops a short walk away

we booked the family room, the sofabed was very small and not big enough for 2 kids.

location for loch lomond, wifi was superb

the location was ideal and the bar was really good

amazing blackout curtains, lighting great, free parking onsite

near everything we needed parking

wifi was a little unstable

bar area excellent with lots of comfortable seating

a bit noisy the day we stayed but it was a full house with kids so that makes sense

location to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

the food especially the breakfast was delicious the cleaners were very nice and friendly too

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

equipped and modern rooms, lovely café & bar area

spotless, early check in and a fab

on site parking early check in and the staff where exceptional from check in to our

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

even have a dining table which was great for the kids to sit and do activities and eat their snacks

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

parking could be reserved for guests in a more controlled way

we ordered room service which was lovely

could do with an additional bar perhaps with sports tv

parking was close by and free

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

really liked the quirky story behind the douglas hotel and the early check in

2 rooms for 4 adults

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

booked two rooms for two nights, kids wanted to check out same night

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

especially the lady that booked us in and served us breakfast

the bar was great for food and drinks

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

location and friendly staff. also the buffet breakfast was excellent!

kids slept all night no problem too and breakfast was really

unfortunately due to having an early check in we only had a continental breakfast

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

walk to the airport for an early check in

i had difficulty accessing the guest wifi in my room although l could access the public wifi

ich i didn't),

child friendly, nothing welcoming for kids

i got the feeling they were local kids working the weekend at a local hotel

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

position of room looked out over laundry collection. window catch broken/loose.

the warm welcoming and the breakfast ud83dude03

i don t need a gym or pool, just a comfortable bed, good breakfast and a great location

street parking, just near the front door

) disapointing

i liked it all! but i wasn t sure where spa was because signs weren t very visible.

the location, the staff and the spa and the beds were so comfortable

spa was relaxing and welcoming

the gym equipment was a little bit tired and one piece was broken

my partner enjoyed steam room as my kids swimming pool

plenty of parking, the village is also very nice

the staff were all very helpful and friendly and the swimming pool and facilities were lovely too

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very helpful and

00 however we were made to feel welcome and chilled in the bar until we could access our room

location, room, good shower, wifi, outdoor spaces, garden

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

nothing for kids to do

wifi didnt work

the wifi in the rooms was hopeless - but 4g was available

first class accommodation, friendly host, excellent breakfast

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

very nice breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

highlight was the cozy bar restaurant on property with a stone fireplace

the room was above the bar

great view of loch lomond from the bedroom. bar restaurant also great.

plenty of residents parking ev charging point available in premises

evening/night staff that worked the front desk and the second bar were outstanding

bar area, food was reasonably priced & very nice

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

friendly staff who helped get an early check in

we got an early check in and a late check out

nice bar and restaurant

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

the breakfast was too small

music from bar in the room, but turned down when asked thankyou

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

breakfast was amazing

we also ordered room service from the restaurant

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

rowing machine broken in gym.

place, great bed, great bathroom, very nice food and room service

excellent bar and restaurant

the staff in the bar especially thomas and his boss they made us laugh all night

room was clean and the receptionist was very friendly and helpful and even gave an early check in

nice bar area

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

staff were brilliant, so helpful. great breakfast comfortable beds

peaful lication with nice restaurants and tge botanic park for kids

breakfast 10/10

staff were great. excellent breakfast. comfortable bed.

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

breakfast was plentiful with good variety

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

the reality was a selection of processed food, bar a bowl of fruit

very quirky with the record player and the bar open till midnight

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

room service quiet pricey but good selection

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

the laundry service was excellent, timely and efficient

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

girl helped us out with an early check in.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

the triple room is perfect for a single parent with two kids

not really suitable for young kids

modern, extremely clean , loved the spa n money saving offers great location already recommended to friends will definitely be

was very clean and i like their swimming pool also their staff are helpful and friendly

we enjoyed using the pool and spa facilities on the day of check-out

lady who manages breakfast is wonderful.

gym restraunt

in morning we asked if we can get a late check out as we were so ill

saves all hastle trying to get home breakfast a bit expensive but it was a

location was perfect for attending hyrdo with 2 kids

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

excellent position and great breakfast

very close to secc. great atmosphere. lived the foer and bar area.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

early check in and also early into breakfast as well

banging about outside the room and all day i abs a late check out

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

early check in and free guest laundry albeit dryer needs an upgrade

breakfast excellent ...great variety

location and convenience of hotel having ev charging stations

i requested an early check in and i was so happy that this was available

laundry facility was a plus, and moderately priced

breakfast was good but could have been bigger portions. very friendly staff and good service.

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

the breakfast and evening meals were delicious and cooked fresh local produce

the bar was well stocked and the wines on offer were exceptional

the bar and restaurant closed too early for us

the beauty great parking excellent food friendly staff amazing room

the bar and restaurant were very good as was the food at our evening meal

on-site parking was a plus as was the short walk to the

comfy bed nice sized room with lounge area good wifi and room service

lots of parking out the back, and both breakfast and dinner were really good

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

the bar and restaurant weren’t open

had to cancel wanted extra for a early check in

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no cooking, towels, must be bought, no laundry.

the staff were okay but they briefly lost my laundry

was very big breakfast was fab staff were friendly and efficient room temperature was good

beautiful location and decor, facilitated early check in

very nice gym and spa in the basement

friendly and always smiling especially at our breakfast the young lad was superb at his job my kids loved

we had exceptional service with early check in and late check out being no issue

got early check in. lovely staff late bar late food

cleaned and confortable, good breakfast

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

great location for the theatre, lovely staff, clean, brilliant big comfy bed, great breakfast.

t requiring signing up for something)

didn't bother us too much but if we still had kids in double buggy it would've been tricky

fantastic stay. great kitchen.

there is a restaurant and gym on site, though we didn't use either

was a wonderful touch on the room service cards, could get light or deep clean

getting woke up at 730 am by builders staring in the window at us kids were horrified

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

the bar area is comfortable and welcoming

breakfast wasn't included and seemed overpriced so we opted to eat in the many other wonderful

friendly staff , late check out

available at reasonable prices, some toys for them to play with and breakfast was free for the kids

happy with ibis budget hotel for the price we paid for our 2 night stay while attending the open golf 2024 at royal troon

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

breakfast available at extra cost if not already in your

located near numerous bars and restaurants and a casino

extremely clean. staff extremely accommodating. breakfast superb.

no free wifi in room

the indoor pool. despite having to leave the main hotel building for access

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

swimming pool

the bar was very cosy and welcoming