place is amazing and i've felt alot happier staying here then some over priced city hotel with a pool that looks

were told no room service,or undisturbed for one or two night stays

the lift and the wifi were not working, but we were informed of this straight away, and the staff did allow us

wifi was down and when it was working was inconsistent dropping in and out which made doing any

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with

hotel is exceptionally good value, with nice staff, nice atmosphere, great view, easy parking, slept well, buses

room service was done if you put hanger on door change towels etc

staff were friendly and free parking on site

we had our first night away as a couple with three kids, in 6 years and didn t have a bath towels between

stayed on a b&b basis and on all 3 days we were seated at a window with loch views for breakfast

parking slot next to the room window should be kept reserved for the room guest for privacy sake

sweet little bar full of character, nice spacious dining room

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

resident parking can be tricky as the car park is quite small.

parking was limited of others don't park well

and the spa facilities and restaurant

of parking i had to park my car and walk with the bags down a road, also the whole night we could hear

many small small rooms not quit good for family with small kids

parking!

wi-fi only available in bar (we travelled from switzerland so wi-fi was important for us)

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

checking into hotel and giving my vehicle details for free parking at the hotel, i have now been given a 100

the bar was fun and the food was good

room was good for family of four people including 2 kids

wifi not great/intermittent but wasn t an issue for us

tv signal and wifi

then we had a wonderful time in the tiny whisky bar behind the main bar

lovely big tv, and wifi in the room too

breakfast was tasty - especially the local kippers - the bar was cosy and welcoming, and i should mention that

the bar with the real fires and wonderful decor

the food in the restaurant was fabulous and an excellent breakfast

we enjoyed the the restaurant s decor and fireplace too

breakfast was enough to keep us going for the rest of the day

the little kitchenette is handy to have when travelling with kids, and the restaurant was excellent

it was a great room with nice furnishings, a good bathroom, great wifi and probably the most comfortable bed

comfortable accommodation at a great location and with excellent food and wifi

wifi was a bit hit and miss but this is more to do with this area

we had a lovely view of the water and the kids loved watching the seals

let us use the space and downstairs bar as though it were an extension of our own home

evening/night staff that worked the front desk and the second bar were outstanding

there was nothing not to like, just lovely and good wifi

room was good with surprisingly good wifi

parking could have been a bit clearer sign posted

wifi was tricky to get on

wifi not really available/working, shower pressure low

wifi was terrible

wifi was poor but not imply

wifi facilities should be available, especially considering the price of a night s stay

wifi wasn t working

no parking and property is a bit run down

there was no wifi

decent staff good bar lovely location. all in happy ud83dude0a

liked that i was in town and handy to parking the bus

wifi didnt work in room

food bar entertainment staff cleanliness room size

the long walk to bar and restaurant because i have mobility issues

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a

parking was plentiful with no issues at all

hotel in a beautiful area lots of parking nice bar/restaurant area staff all very helpful & pleasant to speak

breakfast was spot on,full english.

parking was close by and free

slight mishaps with the room service but nothing seriously negative to report

fabulous location. breakfast was excellent

hotel beautiful, great included breakfast, staff very nice, clean and great location.

spotless, parking on site and 1 minute walk from amenities

good off road parking

very clean and comfortable. nice breakfast suitable for during this time.

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the

a fireplace in the lounge would be gorgeous and make it more cosy to enjoy this lovely lodge.

the breakfast area is very well appointed

were really lovely and accommodating the decoration downstairs was nice parking was good, lots of

the place was spotlessly clean, breakfast fantastic

breakfast is fab

garden was lovely to sit in and drinks from the bar were brought out to you

excellent food and great bar service

staff is very nice, even that the bar was busy, they took care of our check-in quickly

cellular and wifi signals at the room

we decompressed with a drink at the bar where jody continued to be an excellent host

parking was limited

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

dirty/oily marks on the sheets - perhaps a problem with the laundry

parking is around the foreground of the property, but never had to struggle for that

wifi wasn't up to much in the room, coudlve been slightly better

good gym equipment and the pool & spa was fabulous

tiny room. lots of drafts in the seating area. very poor wifi.

wifi became unusable one day but they had a backup at reception though it was pretty slow also not

wifi definitely needs improvement. also would be good to have some ashtrays or buckets outside.

swimming pool was nice and warm & great for kids too

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

very clean and delicious breakfast- so much choice i was spoilt for choice

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

to stay, stylish decor and comfortable beds , nice touches like fresh coffee in room and great breakfast

good selection for breakfast

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

the bar was great for food and drinks

was fantastic, amazing staff, great food and extremely clean especially as it s pet friendly

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

breakfast and dinner were great , very lovely menu , deserts were limited and the pannacotta wasn

breakfast was a lovely traditional one, but there are lots of other options

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

fantastic evening meal and breakfast.

the bar and restaurant closed too early for us

cosy inn with an excellent cooked breakfast in the adjacent restaurant and ample free parking

it was cosy and very convenient. restaurant and bar also nice.

at the queen of the loch before which is why we chose to re visit,excellent location,plenty of parking,friendly

it is a fairly basic room, but it has a tv and free wifi

rather have free wifi in room without giving personal data to access unprotected server.

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

poor wifi connection

location, helpful staff, prompt service for drinks, comfy beds, ample parking, good wifi in bedroom and reception

warning guests not to turn up before 4pm or get hit with a $20 early check in fee is not a good way to run a

wifi doesn t work, staff looks and feels overworked.

fast free wifi, and i found the stay quiet and relaxing

nothing was too much trouble the convenient location and ease of parking good food, pleasant dining and excellent

car park is a tad too small, but there's plenty of free parking across the road

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends

a bit noisy above the kitchen but it quietened down after a certain time

inexpensive accommodation, wifi worked well, parking on-site

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the

amazing blackout curtains, lighting great, free parking onsite

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

pet-friendly and great staff

the room was gorjus, the staff were helpful, the location was idyllic, it was pet friendly, the breakfast was

great bar and fine selection of malts

free wifi

spa bath not working. black pudding not nice.

the beer garden and the inside of the bar were really welcoming

we requested early check in & they were able to oblige

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

the selection of beers at the bar is very good as well

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

breakfast was excellent with a wide choice

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

been with small kids and it’s been most horrible stay

no wifi in rooms only in main reception areas

spa and pool were closed - semi-derelict and obviously an area that they still have to renovate

free wifi would have been good but not essential

good parking on street

really liked the quirky story behind the douglas hotel and the early check in

there was no problem with the wifi connection either

the reception was the bar, the bedroom was poor with a fireplace removed and single bed was too small

m).

uncomfortable, doors slamming, kids running up and down

room service was quick and that you can order breakfast for the morning the night before with the

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

breakfast was yummy and i grabbed a snack in the bar area, and it was good

room. breakfast. location. comfort of bed. blackout curtains.

handy location for flight out the next day. happily gave us a late check out.

no laundry facilities

so we arrived and the air conditioning leaked all over the kids bed

nice restaurant bar area to relax in

have been nice if public computers for the internet and laundry facilities had been available

room service when we arrived there was a box with 2 cakes in it

easy to find; easy to park; good room service

we would have cancelled sooner but our kids were exhausted by the time we got to the room

the tattle scones on the breakfast bar were very very tough.

second night to add to noise, they put a family with young kids above us running around and jumping at 5

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym (not really

place, great bed, great bathroom, very nice food and room service

kids banging doors like 40 times in the morning and our guests having to leave the bar at midnight

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the

breakfast via room service

we had a nice stay though, restaurant and bar onsite are both great

we tried to order room service but no one ever answered the phone

heating pipes made a noise through the night , was off putting and the tv was not working as the wifi was

breakfast was nicely cooked,

wifi good enough

breakfast 10/10

late check out at 11am also meant a leisurely pack after breakfast

breakfast was good and friendly staff

wifi connects is superb, there are several hotspot, at least one on every floor

good wifi

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

great wifi reception

the price this was a great room in a great location wifi was perfect shower was great and room was clean excellent

however, it was possible to order from room service if you wanted anything

good breakfast choice

the breakfast is generous and delicious

very quirky with the record player and the bar open till midnight

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

wifi was perfect

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

location is great close to bar and gardens

minor point but wifi - did work but was intermittent.

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t

my husband is in a wheelchair and we were made aware that on booking we couldn t have a pet friendly room

bedroom was in the dungeons, walked past the laundry room,

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

bad wifi connection

a little hiccup with the wifi being really really strong but that's expected

girl helped us out with an early check in.

not a great wifi connection

difficult to connect the wifi on the 4th floor ;)

i asked room service to provide tea and sugar sachets by calling the reception 4 times (at 10 am early

only thing i would say is having the wifi code in all the rooms, that s about it really, there is nothing i

wifi

wifi was great and all the amenities were working

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone

i had to help the kids every time