excellent breakfast, lovely little room with everything we needed for a night away!

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

i left early, so received a lovely continental breakfast to take away with me

were brilliant and friendly i needed to work in the bar whilst waiting for my next temp accommodation and this

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

great breakfast.

could be nice if will be something hot for breakfast

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the

the staff were amazing. clean rooms and amazing breakfast.

fantastic evening meal and breakfast.

restaurant not the best menu and no bar snacks menu either

lovely dinner and breakfast

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

wifi was not great.

was unnecessarily difficult to access wifi

disappointed that there was no room service due to covid

we had a lovely view of the water and the kids loved watching the seals

bar closed at 12 to non residents - would have expected a 1am bar close

the warm welcoming and the breakfast ud83dude03

ample parking

the price for drinks in bar were very high. compaired to pubs in town

wifi wasn t good. the signal was weak and couldn t really use it much.

location, staff ( john the helpful caretaker) cosiness, safety features, parking

2 rooms for 4 adults

fabulously clean and fully equipped kitchen, great space to eat and socialise with other guests

has parking (we didn't need/ use)

brilliant location, nice and central, great parking. excellent value.

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/

wifi not great in common areas

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very

no double bed but two single beds pushed together which was a bit uncomfortable not ideal the wifi was also not

wifi very weak and slow

plenty of off street parking

friendly, very clean, lovely staff, breakfast food was lovely

we booked the family room, the sofabed was very small and not big enough for 2 kids.

kids bed was very uncomfortable & small (hard leather sofa bed)

there was a separate drinkers bar that was welcoming, parking ok, there was live music on the night we stayed

parking and within walking distance to the main town for restaurants and some shops

at the queen of the loch before which is why we chose to re visit,excellent location,plenty of parking,friendly

free parking is available for people with their own vehicle's

parking was easy and there was wi-fi in the house

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

not suitable for adults who want to enjoy the location

near everything we needed parking

there is ample parking

the little kitchenette is handy to have when travelling with kids, and the restaurant was excellent

great location, fab room, very comfortable bed. food excellent and superb breakfast included

no room service menu. no laundry service barman rude. waitress called the guests

there is a very warm sitting room with real wood fireplace on the ground, you can comfortable enjoy a cup of

i asked for an early breakfast,the staff were great and got me fed and on my way

great location - in walking distance to shops, bars, restaurants and good onsite parking

plenty of parking available at the hotel for free should you not care about ev charging

the tv was a nice bonus, and the wifi worked great

very modern, clean and fresh decor. good parking spaces, it was in an easy to find location.

spotless, early check in and a fab

the food especially the breakfast was delicious the cleaners were very nice and friendly too

logging into the wifi

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

next to the boat trips to loch lomond and right next to a beautiful park

breakfast the next morning was delicious and generous with both a continental selection and a hot

shower was terrible, my pet hate at a hotel. carpet needed renewed.

the bedding was very thin and i had trouble getting wifi

and very good breakfast staff very helpful and friendly beer garden in front of hotel very nice parking in front

pet-friendly and great staff

wifi did not work in room 20

parking was great at the

location, parking, close bar/food

parking was limited of others don't park well

i'm being picky, parking

parking!

room was good with surprisingly good wifi

wifi could be better :)

all the boys and girls working on reception, bar and restaurant were fantastic

everything was great accommodation, staff, location food and even ev charging

), the comfortable chairs and wifi that worked

nice breakfast and free parking during the stay

checking into hotel and giving my vehicle details for free parking at the hotel, i have now been given a 100

free parking

room was good for family of four people including 2 kids

we could get wifi in the clansman but not in our room.

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike

ev charger on car park

wifi was a bit slow in room 14

the wifi was a bit weak from time to time, but still okay.

room was exceptionally clean. free wifi. friendly staff. value for money.

breakfast was excellent

good wifi

good parking area and great staff

very friendly staff,super breakfast,good location

was great, staff were excellent, food in the restaurant was great and breakfast for the 2 days was great setting

did not have the possibility to choose a pet free room and was given a room that allows pet and the smell in

breakfast was very good

liked everything, food, service, staff, room furniture, bathroom, location, view, parking, reasonably priced

was given all the information we needed such as safety instructions, breakfast & checkout time, wifi etc

dog friendly,had to eat in bar which was ok

and daily room service is optional

excellent location and very pet/dog friendly. staff were superb.

location, good parking

the wifi signal was weak.

the pet friendly room had a smell of dog urine and wasn't particularly clean.

and service was next to none anything you needed it was no trouble, facilities were excellent pool table ,

to wait a little while for our room to be ready and so got a free drink in the bar which was very kind

comfier mattresses would be a lot better and heating on in the bar area as it was cold

there was a fun bar and restaurant in the hotel which was

very noicy room due to laundry machines

the wifi connection in my room could have been better

hotel had wifi but in room 65 you got no signal and the 4g is very poor in the area

couldn't get wifi access, staff at reception didn't explain it very we'll

location, room, good shower, wifi, outdoor spaces, garden

wifi, at all

cellular and wifi signals at the room

good wifi

location of room on bottom floor was not ideal.proble with wifi and phone signal.

wifi connection was intermittent, but sustainable enough for occasional browsing

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

the breakfast was superb, they even had haggis one morning, and the gym, pool, sauna and steam room were all

the spa and the menu.

very comfortable, lovely decor, lovely swimming pool

had room service clean and replenish complimentary tea/coffee everyday

my son loved his custom breakfast!

good location nice staff. comfortable beds good breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

very nice breakfast

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service

free wifi was good and allowed me to work from my laptop

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge

no room service

pool area was nice enough and kids enjoyed this

quiet location, plenty of free parking space

good location for why was at glasgow, parking was great, easy checkin and checkout

wifi could improve

the reception was the bar, the bedroom was poor with a fireplace removed and single bed was too small

really liked the quirky story behind the douglas hotel and the early check in

always a good breakfast and comfortable room. very close to the airport.

the room service meal was also quick and delicious

uncomfortable, doors slamming, kids running up and down

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

breakfast was yummy and i grabbed a snack in the bar area, and it was good

lochside room was lovely. very spacious and cosy. parking very convenient for luggage etc

they set up a table in the bar for my evening meal so that my wee dog could stay with me rather than being

stayed in a deluxe room which was very large, had a spa bath, comfortable bed and a beautiful view of the loch

tv signal and wifi

we stayed for 2 nights but there was no room service and when we returned after a long day out the tea/coffee

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

so we arrived and the air conditioning leaked all over the kids bed

good wifi and aircon too

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

myself and kids enjoyed breakfast ,room was super clean equipmed for what needed.

their best and could managed a room for us within 30 min, not only that they also offered us a late check out

the bed was very comfortable and rooms spacious. nice bar and room service was good.

room could have done with redecoration and wifi was patchy.

requested for an early check in and my request was taken into consideration

we got an early check in and a late check out

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free

rowing machine broken in gym.

nothing (ideally a pool and gym but can t have it all!) hah

beautiful property, super comfy beds (and cot for baby), lovely spa run by susan.

gym was a little small and limited in function, ie no treadmill

it was very modern and had great room service

rooms were stylish the wifi was good the location is superb for the university and the access to the city centre

location was perfect, rooms were clean and got early check in

early check in was very useful and accomadated well.

open wifi, bathroom tired.

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

the wifi was very fast and stable, which allowed me to do work while i was there

wifi is good

late check out at 11am also meant a leisurely pack after breakfast

peaful lication with nice restaurants and tge botanic park for kids

great wifi reception

the wifi was very slow.

only criticism i have is that the wifi stopped working repeatedly, for long intervals

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

wifi connects is superb, there are several hotspot, at least one on every floor

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

facilities had a bar but you couldn t order a drink from it - you were required to buy an entire bottle of

the breakfast is generous and delicious

however, it was possible to order from room service if you wanted anything

bathroom was a bit of a let down, however having been married nearly 15 years and two kids later, the glass

only 15 minute walk to the convention centre, the kids had their own room, and the breakfast was a great start

internet wifi was slow

wifi was perfect

well maintained and good value for money, also made a phone call in the morning for a late check out at short

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t

i was charged twice for the pet fee

free wifi

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

there was not a single room service in entire week. and they don't provide soap.

the wifi was really fast, which when you don't watch a lot of tv is a bonus, the bed was so comfy too

not a great wifi connection

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a

wifi a bit slow

room service was great and the staff were friendly and extremely helpful at all times, gave good

there is plenty more, but as i was visiting to take kids to a show this was ideal for me

i had to help the kids every time

the wifi worked without any problem, as did the shower

wifi was great and all the amenities were working

it is clean and tidy with nice large quiet rooms, comfortable beds, good wifi, good tv, plenty hot water in

breakfast was amazing, cleanliness was perfect

be a good idea to let visitirs know if you have a late check out facility and what the charges are

food at dinner was reasonably priced with good deal - kids eating free

stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but

any time a hotel makes a fuss of young kids is a plus from