was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

great outside pool area, lovely balcony over looking the pool

of the staff at the pool bar were not particularly friendly

spacious quiet great breakfast helpful staff

main bar and every night between 6pm to 8pm a pianist was dominating the place

food, plants (inside and around the hotel), spa and location.

amazing hotel gym - good cardio and weights

loud music for pool aerobics one hour everyday. but that's being very picky.

amazing food. beautiful pool area .

large supermarkets within a 5 mins walk & the beach is within 10 mins where you will find lots of bars & resturants

was beautiful, whole hotel was spotless , get entertainment for kids and adults loads of options for food and

unbelievable variety of food for breakfast and dinner

staff, food, location, wifi, the rooms. self service laundry.

the hotel is clean and friendly for families with kids and staff is always helpful

had parking, was by the sea and had a small gym

adults only

location was perfect and if you like crazy golf then it s right outside the back of hotel

small wellness and gym area

breakfast was exceptional with a great variety

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a

we had massages in the spa and that were great and the pool bar was also quite nice

cold pool

breakfast was kind of repetitive, with minor selection of food

if i must, i suppose it would have to be the lack of a kitchen towel in the kitchenette area

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

no elevator (so big suitcases = powerbuilding) - scarce onsite parking space (and alternative parking outside

pool

the most relaxing pool i have ever sat around - very well maintained

their breakfast was amazing freshly to order

gym and spa hours should be longer

having a direct access to the golf facilities was amazing

no kettle unless you hire! wifi was awful

staff were awesome also very helpful and great with kids

helpful staff lovely pools spa gym etc

hotel was lovely and clean, pool was nice and warm and spa was amazing.

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

we did not have breakfast included, but the kitchen was well equipped

kids bed was horrible

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

very clean both in the room and around the swimming pool

only feedback was that the pool needs to be open longer than 6pm ,especially now clocks have gone forward and

wifi in the room is not free and needs to be

4 stars hotel and very bad wifi !!

wifi is for now a day standard bad

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

not the usual tourist hotel as it is adults only

very good dinner beach just outside reception area clean pools and kids activities

the private parking is welcome and we always managed to find a parking place

amazing breakfast, staff is just too nice, room was very cute

gym use is 6 extra per day and has only 1 cross trainer

we had items stolen from the room by room service, and when we spoke to the staff they told us that it wouldn

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

wifi was poor in the besroom.

parking was super easy and free of charge

so friendly and smiling all day long beginning with maids to recepcionists and to staff in the kitchen

it also goes straight out to the pool area so great for the kids access in and

gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like

hotel is not a very good fit for kids in the age of 1-3

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

also there are only few activities for little children, the kids pool is pretty basic

the kids activities is fantastic

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

the kids activities is fantastic

the bar/ swimming pool area is lovely with gated access to the beach front

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds,

good breakfast nice pool and staff big room location possibility for late check out

the wifi doesn t work well

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

needs another bar open after 6pm other than small reception bar

thought adults only would be much better offering over

location, gym, pools, buffet restaurant

loved the restaurant such a good variety of food and pool area lovely

amazing garden and swimming pools. friendly staff, big breakfast.

the heated pool is really nice and great for toddlers and kids

we particularly liked the large pool area

staff so friendly and accomodating, great pool and food and drinks were great

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

it will be expensive but you get 2 huge bedrooms, 2 shower rooms, massive lounge kitchen area, and 3 patios

view to the ocean, swimming pools of which one for kids, tasty breakfasts

the breakfast every morning, the room was absolutely wonderful, the pool and the facilities, the gym

gym could be better but i really can t think of anyting i didn t like about this hotel except for

was not allowed to play with balls or inflatebles in the pool, even though there were only kids in it playing

fantastic view and brilliant selection of food for breakfast and dinner

were upgraded to a lovely room as previous room had wifi issues and noisy as above entertainment, the receptionist

not enough toilets on reception and bar floors

all inclusive food around pool bar was lacking in variety

the wifi signal kept dropping but was reasonably usable. the gym was only open from 11am-7pm.

clean rooms, friendly staff, good quality breakfast and amazing pool

wifi slowly, noisy, room size not comfortable

breakfast and bar was great. loved their fita gin, wish i could buy it to bring home.

laundry got lost, and took 6 days to get back to us

food was really good, i didn't have all inclusive but the included breakfast had a huge variety of items, there

dirty walls, oldet furniture, problems with electronic keys (not only in our apartment), kitchen mist knife

wifi not working, breakfast not enough coffey cups at times and the same menu each morning

well equipped kitchen

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing

you will find a parking there and some area for spending time (like swimming pool)

hotel is uniquely rustic, with plenty of charm and character, the gardens and pool area are very nice and relaxing

great breakfast

quiet, beautiful, clean, great staff, really nice breakfast

nice rural location, with nice views and a pool

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

room and bathroom quite small compared to other places at this price. spa not very large either.

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

the pool was heated and the view was amazing

the facilities are great for families, with multiple pools, a playroom, and a kids' club

very quiet at night great sleep,teo tellys with uk channels,loads of space ,adult pool area with subed service

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

restaurants were poor. although breakfast great

excellent hotel! amazing breakfast!

my only comment around improvements is the bar service

reception staff who great you to the extensive breakfast, just wow, to the immaculate gardens and pool areas to

rooms are stunning, breakfast buffet best i have ever encountered, pool area super clean and staff just completely

spa dispointing steam and sauna were not in operation and no disabled access

we all loved the gold room service and the free snacks etc in the upstairs pool area weee a real plus

the hotel was very clean, breakfast was rich and staff were really kind and helpful.

gym, swim, food, late check out and room service all so

(we chose to use the lower pool) our room was directly above the main bar and evening entertainment, it was ok

people smoking round the pool and also on the terrace at the level lounge was an issue for us and we felt

helpful friendly staff, incredible views from the restaurant and bar area

we were required to wear a mask at all times whilst exercising in the gym, making it impossible to use the

bar drinks prices are pretty high, especially shorts (like g&t) cos it's a 5* hotel

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

perfect location,beach , fresh water kids pool, nice breakfast.

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be

kids found big cockroaches in our apartment,twice

we enjoyed the karbon restaurant and the cocktail bar too

helpful friendly staff, great facilities spa gym

beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast

the kitchen is fully kitted out so i guess you can buy and cook what you like

food at breakfast is great, lunch at the snack bar great and evening meals really good

the pool was clean and nice, and the beach is near to the property and the water was perfect

the gym ball needs pumping up

5l) provided more than once per day - snack bar and cocktail bar

was 3-times some group gymnastic at the pool side with music

as in the name this is a golf resort so would be a dream for golfers

i liked that there was little kids pool for small children and that all of the rooms on the ground floor

the cleaning team provided high standard room service and were extremely professional

style cleanliness quality of facilities - gym, pool, restaurant, rooms friendliness of staff

however, we spent 2 partial days at the pool with kids and friends and is amazing

the gym.

hotel is more older group orientated, i think we were the youngest there beside the families with kids

a little more for kids to do maybe would be good

food excellent staff very nice pool areas beach views also good complaints

breakfast was excellent with super choice ranging from fried english to fish, fruit etc

was in the gym and a women told me to not make so much noise on the weights it was a dicdenct from the

facilities and especially the spacious suite and value for money

free wifi throughout the complex. menus at the snack bar.

wifi service, but probably a good thing since we put all electronics down and enjoyed each others

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

nice swimming pool and bar with it

meal served outside the accomodation komplex, all inclusive drinks served only up to 7pm on the bar in the

cafe bar so reasonable and great food

from all the new kitchen appliances microwave kettle toaster coffee maker etc

cleanliness. layout of the pool and restaurant was very good. the bar was also very good.

wifi did not work well in the room, only in the lobby

the food was great, breakfast, lunch and dinner

clean, nice big rooms, beds for the kids were good size

however, the breakfast was great, with a selection of eggs, cakes, bread, and more to keep us satisfied

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice at breakfast

loved the aqua-gymn

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour

also plenty for kids, plan to return with them at a later date

and chill, at the day time relax by the pool / in the evening listen to the music in the cocktail bar (drinks

breakfast was included and was fantastic

wifi not working

parking is a bit difficult as it is public parking bays

breakfast was very good with plenty to choose from

f) there was no wifi signal - wifi was advertised as available g) most of the tv channels were not available

breakfast is good and they serve local foods

breakfast was amazing, lots of fresh, homemade food

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just

pool was nice and good breakfast

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

evening and breakfast buffet were good

view from the room it was ok but the ventilation of kitchen is in front of the room , so the smell isn t that

to get to the lift you had to get your bags and golf clubs up a flight of stairs

the room was in front of the ocean with balcony and the breakfast was amazing

the information on welcome pdf had incorrect times on room service and said room service menu didn't have any

family friendly but the limited opening hours of the kids club wasn't great

is stunning, rooms are lovely, staff are the best , entertainment team are brilliant with the kids

the landscape,the pool and the restaurants

we had half board included in the room rate (breakfast-water, coffee, tea, fresh juices included and dinner-no

during the day, they didn't even respect the classes mentioned on board, for example: aqua gym or salsa etc;

the royal level area and pool side service was excellent

unfortunately the wellness/spa service was poor

the breakfast, dinner, and pool staff were incredible

the breakfast has plenty of different choices and always very tasy

location isnt great but we knew that and you dont need much else with a great hotel and good golf in the area

there was one thing i would change of the property i stayed in it would be the view over the golf course

the gym and spa facilities are lovely - great sauna steam

when there are visitors the receptionist is very rude 3 there was a lot of rubbish and even a golf ball was

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

kitchen was great and complete

clean, beautiful blue color and rather cheap. good to have the kitchen.

there is wi-fi, the ocean is 50 meters from the hotel, on the top floor there is a terrace and a kitchen, i

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

i was surprised there is a kitchen and fridge

the wifi was temperamental

if you didn t secure one by 7:55am, there was no shade round the pool all day, so i ended up having to buy

aqua gym is fun in the pool every day

are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a solarium area and a gym with

heated pool, great for kids

i have also used the express laundry service which was done in less than a day and result was good

loved yoga by the infinity pool looking at the ocean each day, and the gym

excellent room service and kind and hospitable staff

no wifi in room

the hotel is spotless clean, with daily room service, we always have our breakfast in the canteen with fantastic

our younger child loved the mini golf

kids club was stunning, my kid (5 years old) didn t want to leave it

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants… the room is just amazing

all the kids running around

my kids didn't want to go away

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

even for kids

no pool for lilos for kids

only 2 devices allowed with free wifi access per room

bar staff

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

everyday and we got plenty of sunshine (which we did not expect in january beside the little pool)

the wifi could have been better but not a big deal.

very convenient being a short drive to both the airport and the teide national park, with free parking on the

the spa is great, with a sauna and a jacuzzi

restaurant and bar weren't working so we had to search for other options in the village

good parking

there is also a big parking lot

it was disappointing that the pool was closed during our three night stay.

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

breakfast choices were very good, and the cold and hot drinks were of a high quality

great facilities like pool, gym, sauna,

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

breakfast nothing special

good location, parking is close to the hotel

location very good, quite location, parking close by...

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

wifi signal did not reach to our room (but did work in other rooms).

wifi worked well

good breakfast

ease ot access, communication, breakfast, cleanliness. great setting.

good continental breakfast was served every morning

nice canarian house, renovated, tranquil, great breakfast

the breakfast is very complete and served in a nice room upstairs

wifi didn t work in our room. the room was very basic.

breakfast was great, staff were friendly

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

breakfast was good some fruit would have been nice

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

- there was a kids birthday party at the pool, but they were no guests at the hotel

they said wifi works only near lobby,

best one of el medano, clean, modern rooms and great staff, nice pool area

wish they would cut out the copyright free background music around the pool, it will send you crazy after a

also that the bar stayed opened later than 9pm & why was the swimming pool taken away

if you have kids, there is a public kinder park right in front of the hotel

its only a small village but it has a good vibe and the kids will love the

00 can't use balcony on night room basic no entertainment nowt for kids

a variety of food for breakfast for all tastes and dietary recommendations