there are multiple pools and walking trails

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

only 2 devices allowed with free wifi access per room

wifi was absurdly complicated to connect. why so many steps? why registering again?

mabey there should have been more of entertainment for kids.

the pools, the spa, and gym were just perfect

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having

we loved the music, the breakfast, and the overall design

and the pool was not heated unlike it was last year

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

the mini bar availability with no extra charges

loved yoga by the infinity pool looking at the ocean each day, and the gym

t like cocktails from pool bar filling like you drink water, completely different taste same cocktails in

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

kids pool was off to often, staff explained it with a wind

the pools and activities for kids and adults were great

wifi was slow so you need to pay extra for premium wifi

plenty of sun beds and pool

the wifi was temperamental

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

breakfast was rich and good quality

00, every day of the week) - staff is very nice and welcoming - gym was open and booked privately because of

the rooftop pool overlooking the golf course was absolutely spectacular

the mini bar is also not ridiculously priced

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar

prices for the spa treatments were affordable

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour

excellent pools and great pool with slides for kids

kids water pool was amazing

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

room service was great and the place is still very beautiful with the palm trees and the moorish

the atmosphere, the beautiful swimming pools ideal for small kids

nice swimming pool, clear room and wonderful phenomenon

the kids club is also excellent

excelent breakfast and location. very friendly and forthcoming staff.

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any

service, food , room, swimming pool , bar , music, everything was perfect

food was not great , they had no kids club , no kids entertainment at all

is a complete lack of sockets, none near mirror, none in courtesy room, none in gym changing rooms

breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea

food at breakfast is great, lunch at the snack bar great and evening meals really good

the bread in breakfast was not fresh and crunchy.

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night

evenings were lovely ,great food and service and the bar situation and service were second to non

spa treatments very expensive

i wanted to book room service twice, but the process was just long and annoying

grat staff, large room, great breakfast, easy parking.

kids loved the place

only one uk tv channel - itv which was a let down when you put the kids to bed and that s your only option

we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully

on the second last day was below par if u arrive late with the rental car u will struggle with a parking space

was next to the heated pool where all the children and young families congregated and the aqua gym took place

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

the level options where you are treated like a vip from check-in, including your own swimming pool in a no-bang

kids themed bits were there but not in your face

coffee at breakfast is not that great

pools were always a nice temperature, the kids pool was really warm

the spa was amazing and very reasonably priced- we had three treatments each

played tennis everyday, went to the gym and sampled the spa facilities as well

entering spa disabled access non existent

the gym is a bit dated if you are used to a good one

great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

for an hour (which we didn t do as our baby too young yet) they have a little pitch and putt golf area, spa

gym ridiculously small for a hotel of its size,, very difficult to get into use it as they only

gym was very inadequate in comparison to the size of hotel

plenty of activities for kids of all age

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

fantastic, a select few around the pool, no noisy music or building works or children

a proper adults only hotel

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

kids in apartment next door for hours , went to reception , they just looked at me no help at all

the pool large clean rooms. all inclusive great choice. great location

only thing probably music in the pool bar could have been better ud83dude02

although basic it did have most things needed (kettle, toaster, iron, all kitchen utensils, soap, shower gel)

entertainment, apart from kids pool nothing else for them although it’s

the little tipples while lazing by the pool was a lovely surprise

the gym and pool fitness classes were great fun

the drinks at the bar were also greatly made and the staff was very nice and fun

wifi, parking, baggage weight machine)

they are always ready to meet your needs, from room service to fixing small issues that we had

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

entertainment for adults poor

there needed to be a little park for kids

gym being the prime example

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

specially want to mention georgina and the other bar personnel was really helpful, always happy

the pool area was perfect

spacious well-equipped kitchen and very comfy sofa bed

paid wifi, apparently in a lot of hotels in tenerife, the wifi all have to be paid and aren't actually

noise from the street, gym fully booked, slow checkin

wifi was a bit slow (i wouldn't want to have tried to work)

best pina coladas in the sunset bar

beautiful pool area and an outdoor gym with super views plus great breakfast

choice of delicious food at breakfast, plenty of sunbeds, fresh towels and snack and cocktail bar at the poolside

to be honest we go down at 7 for a cup of tea then when the kids wake up go down as a family

sometimes they played their music too high in the pool area

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

loved the breakfast

the place is the staff who can t do enough for you especially the guys and girls at the pool bar me and my

breakfast was amazing

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

wifi was first very weak,

wifi very poor quality

the kids are very well minded in this hotel

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

there are snacks between meals served at the pool bar

there weren't many children in the hotel at the time so they were getting the adults up to play water polo,

breakfast was lovely

good size bedroom (4th floor) for 2 adults

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

the property had a lovely pool area and gym , the bar and reception are are very nice

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities

wifi was great, even reached the pool

the gym area is pretty small and has limited opening hours.

pool terrace excellent

wifi no lock in bathroom

the wifi also wasn't very good, and our room coverage was not good at all

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

kids entertainment was poor, waited for the disco a few nights but never came on

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

15 minute walk to siam water park

entertainment was good, leo was amazing always making sure the kids were having fun and encouraging all of the

helpful staff lovely pools spa gym etc

service at outdoor bar was quite slow

clean, very good breakfast, nice pool area and pool bar

adults only!

wifi in the room is not free and needs to be

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

wifi was very erratic

and eyes were stinging and that was the only draw back so couldn t really enjoy the pool with kids

furthermore we had food at the mexican pool restaurant, the asian restaurant and room service

ok and it would have been nice to have some milk for a cup of tea in the morning, nothing that room service can

bar and waitresses in the main entertainment seating area where all grumpy which was sad as

gym use is 6 extra per day and has only 1 cross trainer

the kids club animators were amazing

great comfy rooms, great staff, outside evening bar lovely, pool side snacks and drinks great.

swimming pool is too cold guys! please do something!

breakfast was super maybe a little more variety of gluten free options.

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

rooms are very good size and have tv with 4 english channels, kitchen with fridge, cooker, microwave, kettle

incredible value for money, great facilities and pool area, very attractive surroundings

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

room was big and well equipped kitchen

winderful location in relation to the golf course, great staff and service

gym and spa hours should be longer

gym

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

people l,food and quietness of the swimming pool area. staff were amazing

a great pool bar with the best cocktails and an amazing crew

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

the room was beautiful as well as the big pool and beach club

no elevator (so big suitcases = powerbuilding) - scarce onsite parking space (and alternative parking outside

excellent hotel: great for relaxing ud83dude0d spacious, very comfortable. breakfast was perfect

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

the staff were friendly, restaurant food was really good & the breakfast was nice

the spa was not available during our stay, which was a bit disappointing

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

room, very big pool, amazing service and extraordinary view from hotel

quiet, beautiful, clean, great staff, really nice breakfast

there was no spa and there was no info about it on the website

unstable wifi

the shop gym & kids play area was all closed but there are plenty around outside so don't worry too much as

beautiful breakfast, great location and friendly service.

and bars in very close proximity, yet is a very peaceful place, perfect for families with small kids or anyone

small park beside hotel with outdoor gym and playground for kids

parking was free which made it easy for us to freely come and go

gym equipment old needs updating

gym, pool, bar and location were great.

one of the best adults-only hotels i ve been to

breakfast was great with a good selection of food available

of the staff at the pool bar were not particularly friendly

the gym equipment also needs

was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

i wish the pool times were extended so that they close at 8pm

great outside pool area, lovely balcony over looking the pool

breakfast was amazing so much choice. really enjoyed it.

breakfast was good loads of choice and even when we went late they were still bringing out fresh

fantastic gym facilities

the breakfast was varied and good and the location is very quiet and nice.

room ocean view, fresh orange juice, good coffee, rich dinners, peace & quite, adults only, properly made double

snack bar exceeded expectations with hot foods

great location, very kind staff, delicious breakfast and nice swimming pool :)

loved the foam pool party the snack bar was good too and the paella

the bed was comfortable even though it was clipped together. the pool area was nice and gym.

very nice location, not far from the beach and from the super sport bar flintstones

perfect place for family with kids

really enjoyed the activities like aqua gym and archery and the evening entertainment, the animation team are

cleanliness and facilities for kids

breakfast, lunch, dinner were excellent

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy

very poor wifi

the breakfast buffet was massive and had plenty of variety for everyone, including bottomless mimosas

the view from the room with jacuzzi, pool area, food, people, everything

spa could be better.

there were no hooks in the bathroom for towels or our spa robe

is an excellent mountain spa hotel with great staff who make it special

the spa and gym are part of the package and are a very nice treat

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

no bar bit cold in the evening at this time of year (dec)

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

the pool was out of order - i was very disappointed on this

beautiful hotel with a nice garden and a large parking

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

is only street parking, but it was never a problem to find a close spot

the hotel has an enjoyable spa and a great restaurant

there was a seating area at the reception, but not really a bar where you could have some drinks during the

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

little pool area was nice to sit out in the sun

parking place is located nearby

she allowed an early check in for my father's room

free street parking nearby

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

wifi signal did not reach to our room (but did work in other rooms).

location, very clean facilities, breakfast included, very welcoming and warmhearted host

ease ot access, communication, breakfast, cleanliness. great setting.

good breakfast and perfect atmosphere

the breakfast is very complete and served in a nice room upstairs

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

the owner went out of his way to create a parking space for our motorcycles close to the hotel

parking can be a challenge as in centre of village and so not much close by

good breakfast. very nice staff.

parking is a bit difficult as it is public parking bays

breakfast was very good with plenty to choose from

breakfast was amazing, lots of fresh, homemade food

lovely hotel with open air pool and beautiful gardens, really good breakfasts

we arrived late and left early, so we didn t have a chance to use the swimming pool or try the breakfast

pool was nice and good breakfast

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

very well equipped kitchen, you can find everything to the smallest detail

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

kitchen large with lots of facilities for cooking and coffee

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

wifi had frequent disruptions and the tv wasn't working.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast wasn t fresh, all cooked meals felt precooked

the breakfast is excellent.

breakfast was good and varied.

breakfast was great. an excellent choice available. the restaurant provided good, hearty meals.

breakfast was ok, and half decent home style gym

is the perfect place to sleep the night before because it is 3 minutes from the bus station good breakfast

breakfast was not good, the only nice bits were the pastries but those were small and gone after 10

no bar or nice places to sit in the hotel

loved the heated swimming pool

the gym is new and good

well equipped gym

very modern inside, the poolside and pool bar was top tier - with great drinks on offer

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

gym well equipped rooms although slightly tired were very large and clean

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

the wifi for the price charged was also a little disappointing

spaciousness of the apartment, kitchen, quietness

spa is not worth visiting