good quiet location, comfortable room with good wifi

lawn mowers on golf course

lots of parking front and rear perhaps i could suggest reserved parking for disabled or guest staying other

staff were friendly and efficient and parking is good

lawn mowers on a morning we were working nights so not hotels or golf course fault

a shower in the pool area would be good for when you use the sauna

comfortable bar area and friendly staff.

swimming pool is a fantastic bonus

spacious rooms, with a lovely restaurant serving delicious english breakfast and supported by very

room service

wifi didn't work in room

plenty of parking

good parking

in the car park with smashed windows, no milk in the room, shower intermittent pressure, dirty laundry bags

time staying moved to room 108 for wifi signal a bit chilly

black pudding at breakfast but that's very nit-picky as there was heaps of choice.

was no room service at the hotel which i found disappointing as it s a very large hotel and i thought

the bar facilities were handy also, nice coffee

our kids loved the hotels cheeky little elf

room was good with 2 double beds for 2 adults and 2 kids

lots of parking space and staff were friendly

staff really friendly helpful. very useful to have on-site ev charging.

welcome, easy check-in, free wifi, free parking, clean room, comfortable bed, coffee and tea in room, lovely

room was nice and big breakfast was lovly plenty of choice would go here again

location. good ev chargers.

easy check in and the staff were very helpful - excellent gym and pool.

my kids are enjoy swimming and everything is convenient there we will visiting again

room service meal was perfect and there were some interesting menu choices available

she made the kids feel at ease and advised us of interesting destinations for them

particularly like the gym, spa and treatment facilities

great location, plenty of parking, clean comfy room and a great restaurant

parking, great staff, food was amazing and room was clean

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

friendly staff, nice bar and restaurant. highly recommended.

took the kids to chester zoo which was only a 10 minute drive

plenty of parking available, including ev charge bays in the overflow car park

that easy to find a bar food menu, and had to wait for a breakfast menu to be brought to the table - both would

restaurant and cosy bar downstairs

the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was

wifi isn't great

plenty of onsite parking

wifi didn't reach our room, but this wasn't mentioned at check in.

parking was a bit tight

staff are all lovely and helpful. rooms immaculate garden and bar are too

staff were lovely and very helpful. food in the restaurant was fantastic! plenty of parking.

pool has two different shallower areas which is good for kids

pool, great staff, quiet and peaceful, games for the kids downstairs, nice to be in the country yet nearby so

great swimming pool and a lovely well kept shady garden

children’s kids menu would be a positive for family’s

free parking

great location and parking

they didn't have wifi

being able to have free parking was brilliant and we will definitely be back!!

a short walk to city centre via northgate was brilliant and free parking for guests was great

attitudes, wifi(disappointing

- wifi instructions also inaccurate - room temperature hard to regulate - the smart mirrors are

the parking was safe

free parking

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

free parking at the rear and close to city centre

wifi was very intermittent especially in the bedrooms but understandable in a very old building!

fabulous bedroom location to town lovely bar great breakfast

wifi was a bit hit and miss sometimes

wifi non existent in room18

we loved the spaciousness of the room and the design and the fireplace was fantastic!

no wifi

negative was lack of wifi as just couldn't get it to work

wifi was very poor

and wifi would not connect

wifi signal was very weak in my room and kept disconnecting :-( b'fast on average site and charged

free wifi good

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

our room was next to the gym and we were awoken by somebody running on a treadmill at 7am

had a gym and bar with saxophone on site for race weekend

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

wifi was hard to find but for one night was not a major issue and understandable considering the

the wifi doesn't really work... signal is too weak

i asked if there was a laundry nearby where we could wash our dirty laundry

location. although bar open late wasn't disturbed. decor fun

the wifi was also spotty at best, but that was because of the position of our room, not the service

great location, great rooms, great staff, great breakfast, all great!

breakfast was very tasty

wifi signal is rather poor

allowing us a late check out and early breakfast

the breakfast was so good, i had the continental and my daughter had the full english

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the

i had a slight issue with the wifi connection.

the room was lovely with a mini bar and king size bed which was so comfy

full breakfast should be included

was very comfortable and having a late check out allowed us to not have to rush down for breakfast as we had

fantastic location, spacious rooms, lovely bathroom and very useful gym

room service ended up being a game of guess what s on the menu played with the kitchen staff

clean tidy staff friendly, great location and fab bar area

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom

did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't

30 am with kids partying on the landing

couldn't get wifi in our room

apartment we stayed in was very homely and plenty of room for 4 adults also the kitchen was fully equipped making

pet facilities and able to recommend pet friendly restaurant as advertised brasserie at hotel

the noise might be a problem if you have kids who go to bed a bit earlier

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

remote for the fireplace didn't work correctly, nor the light on the mirror in the bathroom

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

swimming pool, wifi

lovely room, good food and bonus of a swimming pool and gym

if the swimming pool was for guests not children learning

for families it was great, kids ate free for breakfast, welcome drink for them on arrival too

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

didn't feel the hotel was great for kids/family

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

with little kids, it would be helpful to be able to move it up high

the shower was bliss and complimentary snack and drink bar was a bonus

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

lovely hotel, the room service was amazing. by far the best i have had.

bar service was abysmal

breakfast had a good choice and we liked the fact we chose a time slot which presumably enables the

wasn't good, the hot water and bathroom radiator was too hot, please check these incase you have kids staying

of the lodge it was a little more out of town than what we were used to but enjoyed the walk the breakfast was

staff offered early check in as room was ready

room was clean and well presented, bar was added bonus and great breakfast

parking onsite and in a lovely part of chester with independent shops and cafes

location, room and bar/restaurant excellent. the breakfast was of made of good quality produce.

lovely breakfast just a fantastic experience all round

arrival i was disappointed to be looking out to a car park

parking could be an issue, but we always managed to find a space.

great to be able to park for nothing

room , comfy bed, lovely staff, breakfast was lovely and a fantastic location short walk to city center

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

quiet location but close to city centre. very comfortable stay. easy parking.

wifi wasnt working a couple of bulbs in bedroom chandelier not working

of parking, reached directly from the main road

no wifi

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find

great food, free car parking, friendly staff

location parking

comfortable bed, large room, wifi worked well.

times that kids they were allowed to swim in the pool were limited which was unfortunate especially if youre

car parking spaces too narrow.

not sure if it was just this weekend but the wifi was rubbish in the room

atmosphere, food, spa facilities and accommodation

the excellent customer service and room service food

wifi could be better but not too bad

it is situated next to a casino about 10 mins walk from the albert docks

beware of the parkingeye cameras around the casino next door!!

bar is open until late and bar prices are reasonable

was very good, clean, quiet room, friendly helpful staff, free parking, great location,, good wifi fantastic

gym wasn't big but jus enough, had all equipment you need, free weights, benches and some cardio

the room the wifi not good

gym was well equipped and quiet

we asked for a late check out and were led to beleive this would be possible for no extra charge - advised to

breakfast was superb, and the rooms were lovely

lovely room with a great view, nice bar area. really good breakfast

floors in room, corridor and laundry room next to our room

i also liked the security of the holiday inn express and wifi room cards

had trouble could not get great signal so could not hook up to free wifi . or priemium either.

two small reservations: only one chair in our double room; and very slow reception on the free wifi -we'd have

noise kids were running the corridors at 1 am there was a dance convention on

wifi speed could have been better,

the hotel was cozy. our kids enjoyed it.

no gym or games room for family with kids it's more like a business hotel but the price was fair for what we

my son visited for the day with his sen kids my 1 autistic grandson was crying and the male hotel staff member

good size room clean decent breakfast .secure parking

only thing that i didn't like was the sofa bed for my kids

friendly staff, early check in, quick response to email.

staff were rude, wasnt even give our room number or card, requested a late check out the day after, to be told

location, beautiful views, comfortable and clean, super friendly staff engaging with our kids, great choice of

tv and wifi reception was very glitchy

tea and coffee facilities were very good and the wifi was

everything, decor, toilets were black which i loved mini bar was marshall amps

kitchen wasn't open in the afternoon/evening

wifi glitch so no tv

late check out, nice big bathroom, great location, lovely shower

excellent location friendly staff late check out times

they left a carrier bag in the room for us to use for our personal laundry, which i thought was a nice considerate

to our preferences clean great facilities didn't have breakfast but smelt & looked delicious late check out time

food good and pet friendly nice staff

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have

small gym

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

easy self check in, super friendly staff, good for a hotel gym for a basic

great wifi good breakfast comfy bed fast check in and out wonderful location..!

bar open until 3am and had music on etc

early check in and car parking

toilets in the bar area were not brilliant

we were allowed early check in prior to the wedding which was brilliant, staff were so helpful and lovely

rated down as there was some sort of laundry crisis so we only had one bath towel between us

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

conveniently located with good parking space at the rear

lots of free parking available around the park and walking distance to lark lane with lots of nice restaurants

booked this hotel as it said it had parking, restaurant and wifi

free parking was a bonus

there is ample free parking at the rear of the building however on street parking is limitless

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for

the wifi worked very well and the huge double bed was comfy

need to do breakfast room service

thing i can think of is that we couldn't figure out which wifi to connect to, the password was left but it didn

room service cooked breakfast hot on arrival excellent

was excellent jacuzzi spa in the room was amazing the kids loved it staff were very

the room was very spacious, with a large bathroom and a well-equipped kitchen including a microwave, dishwasher

breakfast was very good and served to your table fresh and hot

were amazingly friendly and with kids made it so much easier

location and spa bath

the kitchen had everything as well

location early check in codes to access property - useful for a group clean, large

lack of kitchen utensils for cooking

good kitchen facilities

wifi, tv and lots of viewing options, towels provided, comfortable beds, clean bathroom, decent kitchen too

room service available with very limited choice but fair prices

no facilities for breakfast but lots of places and supermarkets around

breakfast ....wasnt given an opinion even for kids everyone got the same

great hotel, staff really helpful, very central, wetherspoons accross the road for breakfast.

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

for kids or family’s as local bars beside it and people were drunk shouting all night

wifi not provided

for apartnent but then had to walk few streets for the actual reception with cases and two kids it was a bit of

kitchen equipment not enough for cooking food to my kids

the kids said the bed settee which they slept on was very uncomfortable

gym was great, steam, sauna and pool was all fab

nice bar area and staff very friendly

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the

fabulous stay and the spa was fantastic way to relax

electric heaters which isn’t ideal with kids

good location for acc, fast wifi, v comfy bed, nice decor

wifi constantly dropped off

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

central location. bar and restaurant available. great breakfast, with loads of choices.

everything about all bar one was very good, from the staff ,the rooms very clean and tidy.

wifi needs an upgrade it was very difficult to login as it was extremely slow

wifi signal sometimes a bit temperamental (especially when you're working)

wifi was a bit hit & miss - v important with 2 teenage girls! lol.

the breakfast was so delicious and well presented

staff were welcoming, friendly and efficient and breakfast is included in the price big comfy bed and great

great value for money central location very clean, friendly staff and a great breakfast

t get laundry done because it was the weekend supposedly

early check in given

i realise there was no kitchen but they could have supplied a package of something that didn t need cooking

perfect location, clean, good wifi, comfortable bed.

was offered to pay for early check in but i had plans anyway

mini bar facilities if needed

service, nice room with plenty of coffee, fast wifi, good shower

the gym could be bigger, never can get in there as it's to small and is always full

clean, comfortable, rooms are beautiful- the showers are amazing, the food and drink in the bar was amazing g

peter at reception is amazing he made us feel at home from when we arrived until we left

room finish was beautiful and the bar down stairs was fantastically set out very high

breakfast our meal was brought when we were half way through corn flakes recomend staff do not

the staff were so lovely, the breakfast was amazing. just loved the whole vibe of the hotel.

it was great that the pool was open so late that the kids had something to do before bed

information about how to get the wifi

access to a pool and gym

location was perfect for exploring liverpool with 2 kids

everyday when there and the pool and facilities are big, clean, and the highlight for our young kids

friendly staff who kindly facilitated early check in

room service breakfast arrived ahead of time both mornings, 1st one caught me but expected the

breakfast was lovely and free use of the spa and pool was a great added bonus

restaurant staff and bar staff were very helpful - despite being a bit stretched

rubbish was there from previous guests, wifi didnt work properly, air con didnt as well.

the living kitchen dining area is quite spacious

can t fault it - maybe put a tea towel in kitchen ud83eudd37

great kitchen facilities provided

no sharp knives to cut fruit and meat with in the kitchen.

great size comfy beds great kitchen brill location

could do with a few more utensils in the kitchen area

also has a cocktail bar and sports bar making it 3 bars in total

lodge was lovely 2 bedrooms on suite , kitchen , large bathroom , lovely sofas large television on wall so cozy

breakfast was not warm on both mornings and pastries were not topped up even though we were there

lovely location, and we had a fantastic holiday. superb breakfast

breakfast was available for room service, basic but nice

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably

the staff were super friendly and sorted an early check in for us no problem :) and the decor was gorgeous i

they offered us their early check in and helped with accessing the room prior to the official check in

wifi didn t work

had to call staff numerous times for parties in room next door until after 5am and kids running around corridors

room service food was lovely and tasty

to our stay as it was my partners birthday and it was very romantic being greeted with rose petals on the bed-

just the fact it took awhile to get room service

great location, friendly staff, and kids eat breakfast free which is a rare bonus

loud music from the bar downstairs

decor when you first walked in was so lovely, nice bar with good selection of drinks

the staff is awesome, great breakfast, nice location, rooms extremely large.

there's a small gym in the basement which was good

bar not open at all during stay

location, quiet place to sleep, good to have the small kitchen and many other facilities, reasonable price,

each room is very clean, comfort and has a individually wifi

the rooms were a good size and had a kitchen

it is spacious for a family of four with some segregation of space between the parents and kids

absence of an on-site restaurant was a minus and not appealing to family with young kids

room was really small, paid options for wifi and tv.

all in i paid £50 for the room, parking and late check out until 1pm

had to pay extra for a tv passcode and wifi access

i did not want tv or wifi, so i had a choice

clean, it has wifi and everything else you'd need for a short stay

is a hotel pet friendly our kitty cat loved it and so us

a petal in the wardrobe from people before and bit of dust round the room

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with

when staying in liverpool, we d typically stay at one of the pet friendly chains, so it s great to have

wifi didn't work. the constant buzzing noise we could hear in our room