wifi worked no problem

very few gym equipment

free parking, friendly, helpful staff and yummy breakfast

om service and breakfast) was excellent

black pudding at breakfast but that's very nit-picky as there was heaps of choice.

i had room service which was fabulous

theres a bar and gym too

the bar and restaurant area is outstanding, modern, chic, huge tvs and importantly a great atmosphere

particularly like the gym, spa and treatment facilities

my kids are enjoy swimming and everything is convenient there we will visiting again

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

loads of parking, fast wifi and large telly

stayed for 3 nights as we were attending the british open golf at hoylake 27miles away

friendly staff, clean room,clean bathroom, spa facilities were clean and free to use ,room service was

breakfast offered as room service, good quality and plenty of choice

of free parking bar and restaurant on site pool and gym facility is fair size room was a good size with

the staff were fabulous so warm and helpful , the pool area was lovely and the breakfast for the money you cannot complain

kids loved the pool - nice that they have arranged a specific area for the little ones

great swimming pool and a lovely well kept shady garden

swimming pool, decent breakfast, 10 minutes from chester town, 10 minutes from the zoo

ybe hotel knew heating was not working ) no room service, so had to go downstairs to get milk, sugar, coffee & t bags

great room service, delicious food

pool, gym, location.

there one night with my wife and kids, just loved the service, cleanliness and how nice all staff were

areas such as restaurants & bar were mostly nice, few areas of decor need touching up as look a little scruffy

amazing service from all the staff, restaurant & selection for dinner / breakfast was perfect

got a free upgrade and the pool and spa facilities are lovely

spa is stunning and the pool is fab

we love the swimming pool and sauna etc

food was lovely staff were so helpful couldn't do enough for you sunday roast was excellent gym was good and also the pool and

the wifi could have been better.

easily woken up by room service next door late at night

wifi seemed to have a restricted upload speeds

i requested an early check in due to organising a surprise party and this was arranged

was perfect, the staff, room service, room, location and the cocktails were wonderful

room great bar good didn't have any food there but was told it was excellent by other guests

fabulous bedroom location to town lovely bar great breakfast

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

staff were friendly and helpful had early check in which was a bonus

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

excellent breakfast ud83dudc4c

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff… happened to be here for their 10th anniversary party and was made to

landlord/lady and bar staff, martin delivered super dupa breakfasts, steak and pizza nights ud83dudc4fud83cudffb pub

comfortable bedding, warm and friendly staff, lovely breakfast in the morning, beautiful room design and lovely pub atmosphere

we chose the additional breakfast option both days; we rolled down about 9:30am to find the bar empty but for a wonderfully laid table just for us

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

but when paying for a late check out, its usually for extra sleep time

the noise might be a problem if you have kids who go to bed a bit earlier

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

late check out option is great especial for us as we had been on a works wine tasting event and

and coffee making facilities , mini fridge and a safe in the room, all very comfortable, lovely bar area, excellent location

hotel had a great bar and restaurant

room was great, beds were comfy, 24 hour gym, bargain for what we paid

3 rooms as was family wedddin near by all rooms ready for early check in excellent

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

spa sorted me a last minute booking too

especially loved the room service breakfast

room service breakfast

faced a gym which was not good, and we could not believe that they did not serve prosecco in the bar

spa facilities and treatment was wonderful

the toilets in the bar were a bit dirty

but the pork pie off the room service menu - the pastry was undercooked - not a traditional pork pie you would expect

cocktails at the bar were amazingly made

room service was also wonderful

bed was a little firm for me but that's just personal preference and i found the bar price

parking is not private

the location was perfect, overlooking the river (and car park) and backing onto grosvenor park

bedside tables would have been handy and beer mats in bar but not end of the world

great to be able to park for nothing

the excellent location. the rooms were amazing and the breakfast was outstanding.

breakfast was very nice and room service

didn't feel the hotel was great for kids/family

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available options via deliveroo were

no gym facilities open, but this was because of covid.

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete waste of money, basically we paid 20

early check in was a real bonus and close proximity to the city was great

it was a bit noisy as we were above the bar but we were still able to sleep well.

breakfast was amazing and cooked to order

room was lovely bed comfortable no noise and breakfast very good

nice breakfast

thing absolutely brilliant place and comfortable breakfast spot on staff very friendly and

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

no bar open

the breakfast was lovely as well as the staff who served it

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the hotel system is very good

about it from hot showers, great pool facilities, comfy beds and good wifi

lovely warm quiet clean breakfast wonderful no complaints at all

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

electric heaters which isn t ideal with kids

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

we were able to park our car right beside our room

used common sense in order to assist with early check in

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

friendly and helpful staff beautiful grounds and location gym swimming pool bar restaurant everything you can ask for

the hotel facilities including the spa were lovely

the swimming pool was great and the changing facilities and showers were excellent

car parking space quite tight.

gym facilities pretty standard for a spa hotel and did the trick

has ev charging which was essential as we have ev car

the ev charging for £15 was excellent and the pre booking of the ev charging was the main reason for

and you register your car on the tablet at reception - i specifically booked the hotel for the ev charging facilities, which require your own cable

we travelled from the north east and the hotel was very central to alot of things to do with the kids

we arrived, we noticed an open bag of crisps in the kitchen units, a box of bread sticks from the last person that started plus the kitchen bin was not

delicious breakfast

great breakfast and lovely comfortable room

great bar

meals and breakfast were of a very high standard and served in a lovely restaurant

breakfast amazing room clean bright and modern with the most comfortable

breakfast is always nice, plenty to choose from and all in abundance. friendly staff.

we were a large family group with lots of kids with us and all staff were fantastic with us, particularly val and the team at breakfast

no telephone in room to contact reception, delay on room service once ordered lack of towels

the wifi dropped out on several occasions, which was a pain, but not a major issue.

having use of the gym next door was a hit with the kids

kids in room above sounded like they were going to come through the ceiling, ramg reception when

bar & restaurant to hand

or possible to have room service nd some of the staff in the bar weren't very helpful

lots dog around ,dog in restaurant ,dog in the gym with kids

early check in request was approved very quickly

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

beware of the parkingeye cameras around the casino next door!!

bar open till 1am

bar was busy

the free ear plugs in the room were definitely needed as the noise from the bar was quite loud.

we asked for a late check out and were led to beleive this would be possible for no extra charge - advised to wait

excellent shower, breakfast and wifi

staff were excellent, location great, impressive breakfast. would absolutely stay again.

every thing great only the gym is quite boring.

gym wasn't big but jus enough, had all equipment you need, free weights, benches and some cardio

decorated in the style of the house's age ,fun can be had with the lounges pool table, tvs and bar ,ouside decking through the french doors

breakfast was a little disappointing - bacon undercooked

parking on site- early check in when requested,great superior twin room!

breakfast excellent

breakfast was very good

it was very clean and the room was massive and the bed was so comfy. room service was excellent,

we had an issue with the service at the bar area and we were given a late check out for the inconvenience

v and what was meant to be at late check out at 2

we arrived at 9:30am and chanced my arm for an early check in, we were checked in and given our room key, which was perfect for us

room service available added 6 per tray added

the decor is fab staff are so friendly the bar was great

could leave bags due to no early check in. room with a nice kettle and comfy bed.

wore lovely , bedroom had great design interior and staff at reception wore great to give us an early check in

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

restaurant and bar staff also excellent, friendly and so helpful

was very clean, tidy, lovely showering lotion, the view was brilliant, breakfast really nice and friendly staff i would stay

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

lovely breakfast as well

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

i would have liked a more private lounge bar area

breakfast included with room gym room was a real bonus, plenty of free-weights and machines

bar is open and room service did available but there is no sitting within the central hotel at present due to covid

room service and fridge in the room

perfect evening, a couple of drinks at the hotel bar and a comfortable and pleasant room for the night

was fantastic, great breakfast, lovely bar area

could never connect to the wifi, slow shower water .

need to do breakfast room service

only negative side

room service cooked breakfast hot on arrival excellent

the wifi worked very well and the huge double bed was comfy

late check out, nice big bathroom, great location, lovely shower

asked for late check out but we could only get till 1300 that was fine but what wasnt was 2 housekeeping

breakfast was good ud83dudc4d excellent choice..location perfect..

air con was fab! location fab good price late check out

the bar is basic but adequate for casual meet ups

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

booked the room for my nieces as a gift and paid for early check in for 1pm

called me a liar for saying i booked early check in especially when i even showed them proof

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

breakfast was lovely, lots of choice

hotel happily offered us an early check in as we arrived earlier than expected

they suggested/helped find places good to go for kids

they suggested/helped find places good to go for kids

room service charges 5 per tray so i decided not to order any

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

great value for money central location very clean, friendly staff and a great breakfast

arrived just to drop bags off prior to check in, but room was ready, so had a nice unexpected early check in

breakfast was plentiful, warm and tasty

i was able to get a late check out

throughout the stay the staff were attentive advised about a late check out

gym could have being better equipped - adding in some more handles for the cable machines would be

room design, room service, and staff

great location, good breakfast and lovely interior design.

early check in. staff were so professional and accommodating.

good location, breakfast, cheap double room for two and friendly and helpful staff

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

fault it all i wanted was good night's sleep got that and lovely breakfast and chat with other guest's next morning

breakfast is complementary, served with the best filter coffee around, made with fresh arabica

first class breakfast

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

late check out option was ideal

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

late bar for a nightcap was also welcome

location clean room late check out nice receptionists and deposit back same day comfy bed huge tv open 24 hour

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

bar not open at all during stay

decor when you first walked in was so lovely, nice bar with good selection of drinks

room service tea coffee kettle in room

enjoyed our stay with kids

good selection of hot and cold food for breakfast

there was no water in the room, and no phone so we can call reception or room service

if i'm told the bar area is closed and it's room service only