guest wifi free and connected easily without messing about setting up an account but wasn t very good

thought the 15 a night a bit steep for a pet

no problem with parking as

we returned late after a wedding reception elsewhere and they opened the bar again so we could wind down after

breakfast was excellent with plenty of choice

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was

is ideal when we come to visit them, our rooms have always been spotless, lovely comfy beds, nice bar the staff

all good, although they had problems that weekend with the wifi

staff were friendly and efficient and parking is good

lots of parking front and rear perhaps i could suggest reserved parking for disabled or guest staying other

fireplace in the bar, comfy room all facilities very good, excellent helpful staff who are very

wifi is fast and free

to top it off, the free wifi had good speeds, and made me able to still work from my phone while staying here

in the car park with smashed windows, no milk in the room, shower intermittent pressure, dirty laundry bags

room was clean bed was comfortable staff were friendly wifi kept dropping throughout my stay

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was

breakfast choice due to the lack of food ready even though you have to prebook so an expectation

close to where we had been for day out and easy to get to. nice room. son liked the gym

although there is a fitness room of sorts, a gym would be an improvement.

our kids loved the hotels cheeky little elf

the pool was nice and the gym comfortable to use

amazing hotel, spa and restaurant! unbelievable price. very attentive staff. highly recommend

good pool and gym facilities. room was nicely refurbished.

the pool breakfast location upgrade

breakfast offered as room service, good quality and plenty of choice

easy check in and the staff were very helpful - excellent gym and pool.

my kids are enjoy swimming and everything is convenient there we will visiting again

room service meal was perfect and there were some interesting menu choices available

she made the kids feel at ease and advised us of interesting destinations for them

particularly like the gym, spa and treatment facilities

great location, plenty of parking, clean comfy room and a great restaurant

parking, great staff, food was amazing and room was clean

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

friendly staff, nice bar and restaurant. highly recommended.

took the kids to chester zoo which was only a 10 minute drive

free room upgrade for our anniversary and petite fours left in the room with a card - great customer service

atmosphere, food, spa facilities and accommodation

also adequate parking despite a wedding saturday

great breakfast

the pool and area was clean and relaxing, the food was lovely. the staff were kind and helpful

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited

tray charge for room service was a little steep compared to other places i have stayed

welcome try and water together with iron and ironing board in room and free parking

there was plenty of secure parking, and it was flat ground to the hotel entrance

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

for families it was great, kids ate free for breakfast, welcome drink for them on arrival too

great room service, delicious food

breakfast and evening meal excellent choice and value with kids

easy to find, close to where i needed to be, good parking facilities

staff were lovely, breakfast was very nice and room service very quick and efficient.

kids loved the pool - nice that they have arranged a specific area for the little ones

children s kids menu would be a positive for family s

were put in between a big family so slamming doors and kids playing outside and against out door until around

room was away from the main reception and wifi was so poor as well as 4g signal, so we couldnt plan our trips

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

high standard of room, very close to city centre, parking at rear. good correspondence.

parking included

wifi

only really really slight niggle if i had one was no netflix working (wifi on tv not brilliant) but i wasn

the room was lovely & room service standard was excellent

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

the bedroom and gym facilities were higher than my expectations

checked the website to see if there was a gym

no room service

excellent location and free parking

great location. lovely lady behind the bar organising check in.

located very near to city centre. very secure building, private free parking, complimentary wifi

was dirty, very poor wifi connection and appliances such as the tv and kettle didn't work

where great bar manager was super helpful location was great and free parking and free wifi

wifi was terrible

didn't realise it was pet friendly, not happy with animals in the breakfast area.

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

no tv remote and wifi wasnt working in room

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

couldn t get wifi to work in our room.

room great bar good didn't have any food there but was told it was excellent by other guests

we loved the spaciousness of the room and the design and the fireplace was fantastic!

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

the only fault was the drinks in the bar were very expensive.

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 2

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff happened to be

the rustic feel of the room, it had modern conveniences like usb plugs and free uninterrupted wifi

we chose the additional breakfast option both days; we rolled down about 9:30am to find the bar empty but for

and wifi would not connect

wifi was very poor

wifi signal was very weak in my room and kept disconnecting :-( b'fast on average site and charged

no hairdryer and couldn t get the wifi to work

wifi is a bit crap and tell the cleaners to do the blinds once in a while

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

and comfy it didnt feel like we was staying in the main hotel, dont know how far away from the wifi point we

couldn't get wifi in our room

great for us and our two children, we didn t feel like we were disturbing anyone, there was a kitchen and

great when your pet dog, needs the toilet

3 rooms as was family wedddin near by all rooms ready for early check in excellent

gym was basic

fantastic location, spacious rooms, lovely bathroom and very useful gym

did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't

the smell the staff the gym big rooms nice biscuits and fizzy water in room

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

wifi was good

tasteful and stylish rooms, mine had an amazing wall fireplace and free standing gold bath

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we

pet friendly rooms, great modern design, felt like a home away from home

room service food was first

room service breakfast

the upgraded room and early check in for our anniversary was greatly appreciated

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a

had a lovely stay at the grosvenor, the staff were very friendly and very helpful, breakfast was excellent

wifi not brilliant.

lovely breakfast just a fantastic experience all round

nothing really. had to pay for parking 10 a night but that wouldn't stop me going again.

wifi in our room was very poor, you hear all noises in- and outside despite closed windows and

the location was perfect, overlooking the river (and car park) and backing onto grosvenor park

from the front desk to the bar staff to the fella who brought us room service

breakfast was the best i ve tasted in a hotel all freshly cooked top

choice of breakfast, rather than a boring buffet

rooms service location mini bar included breakfast in bed available aswel of room

from reception and everyone we met the lady whom looked after us at breakfast excellent can not say enough room

kids running up and down corridors late at night and woken early every morning by noisy

kids running up and down corridors late at night and woken early every morning by noisy

i like everything. the room size, decor, room service, the breakfast etc

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

excellent breakfast and free for kids

ample parking too

went above and beyond to have our room ready for an early check in

great wifi in the room too - i got loads of work done

had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12

it easy to get to places in the area, and there was a good amount of free car parking, and free wifi

very helpful and friendly staff, nice bar area, lovely breakfast.

close proximity to the town (10min walk) the bar in the bawn lodge is a great place to eat and

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

wifi worked well

early check in was a real bonus and close proximity to the city was great

the staff were really helpful and friendly. breakfast was good. free parking

parking on site was excellent, room was well appointed and comfortable

parking, great location for chester bus stop outside that will

helpful staff, beautiful building and area, comfortable, excellent wifi and an amazing breakfast

location, parking, staff and the hotel itself is lovely

i couldn't pick up wifi

room wifi was

hungry horse pub, evening meals surrounded by kids and families

in room, shower was barely working and tv in kids room didn t work

wifi didn t reach our room. needs sprucing up. bath broken. cold room.

lodge could have been better equipped with kitchen utensils but this is really nitpicking because we couldn

loved everythink about the property and the spa the restaurant all lovely

location with lots of free parking access for guests, the rooms were very spacious and clean, the breakfast was

there could have been slightly more utensils in the draws in the kitchen.

we used the facilities such as the swimming pool, sauna and restaurant

the gentleman at the reception for the pool and gym explained everything well and the pool, sauna and steam room

the swimming pool was great so nice and warm which the kids loved

took advantage of the room service and food was delicious

time it had more variety on the room service menu had curry s and puddings wasn t much there this time only

the breakfast wasn t the best but it did not ruin our stay

location, though easy to find with excellent parking facilities

our room just looked out onto a kitchen roof and a wall which wasnt great but i suppose we could ve upgraded

room was beautiful, and huge, with a separate kitchen, living area, walk in dressing room, etc

it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying

the pool was of a very high standard with added extras like a whirlpool and steam room

s very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

good service , easy to access , good car parking , very clean and tidy , all staff where

they have free parking and free wifi

bar staff very genial

friendly staff, arranged early check in for us and didn’t grumble when we were a bit late for breakfast

the spa was lovely addition to our stay

comfortable,straight onto the beach,loved the full english breakfast had room service very good

you step out from the bar onto the promenade

leisure facilities very good grandkids loved the pool at the end of a busy day

we had room service .very good

in a lovely little village, locals were friendly as were staff we had a lovely room with parking facilities,

free parking right outside the accommodation

wasn t able to connect to free wifi

parking right outside our entrance

peaceful,venue had lots of character! safe parking.

up all hours a guy shooting beads out the window witch hit me i have a video of the experience no wifi as stated

under refurbishment looked a little scruffy from the outside and the hotels bar was closed

there was no wifi, so children could not use their tablets.

of the hotel is under refurbishment no wifi at the moment it was clean it was nice to see the old building been

no wifi, and my own signal wasnt great inside the building

great value for money room and pet friendly too! lovely staff

would have like a bigger bar area to relax in the evening bit otherwise perfect

we also got a late check out of 1pm which was good

ev charging points immediately outside was a massive plus

the kitchen had all we needed from a dishwasher, fridge with freezer drawer kettle & microwave oven

hotel everybody was so helpful and it was great to have use of indoor swimming pool at david lloyd breakfast

breakfast had plenty of options staff couldn t have helped anymore

to the airport, staff very welcoming and helpful, lovely touches/gifts in the room, fabulous pool and gym,

the staff were lovely, the liverpool gin (obvs) was lovely- the rose petal liverpool gin with aromatic tonic

no telephone in room to contact reception, delay on room service once ordered lack of towels

the breakfast was delicious, the rooms were clean, and the free parking was a great bonus

wifi could be better but not too bad

next door to a casino

location and free parking

maybe improve wifi

excellent shower, breakfast and wifi

we asked for a late check out and were led to beleive this would be possible for no extra charge - advised to

the front desk clerk was very helpful with a late check out, very accommodating

wifi was not working properly

staffs could be more attentive to the guests in the restaurant and also at the breakfast time

wifi could be stronger. should be free throughout.

early check in luggage room location to town

floors in room, corridor and laundry room next to our room

fantastic breakfast, a wonderful friendly staff!

wifi could have been better and not enough hangers for clothes

moved rooms and still no mattress protector- issue with laundry apparently

my son visited for the day with his sen kids my 1 autistic grandson was crying and the male hotel staff member

early check in available when asked

the hotel was quiet and i could complain about it with bringing the kids especially with liverpool so busy for

late check out and room ready on arrival as requested early check in if possible

have given excellent for everything if the kitchen had been serving evening meals

room service also fell short of expectations

the decor is fab staff are so friendly the bar was great

wore lovely , bedroom had great design interior and staff at reception wore great to give us an early check in

restaurant and bar staff also excellent, friendly and so helpful

the gym could have been cleaner... quite a bit of debris and dust on the floor

menu very limited no room service no pool

bar is open and room service did available but there is no sitting within the central hotel at present due to

no bus service have to get taxi cause i had 3 kids ...

considering the price paid, no room service, not enough facilities (sugar, milk etc)

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

excellent location and staff attentive. also free parking.

good location, ample parking, clean and comfortable rooms and great value

booked this hotel as it said it had parking, restaurant and wifi

conveniently located with good parking space at the rear

happy friendly staff to help and lots of parking available

no breakfast, kitchen being refurbished. dusty, bed and bathroom clean.

no early check in. no option to pay cash in restaurant/bar

albert dock hotel was so great including excellent room service, soft beddings, pool table to play, indoor and

breakfast was fabulous lots of variety kids enjoyed it to

comfy bed and pillows. room service good.

definitely recommend for pet travel

the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of

were thin and let light in bathroom door see through exiting car park with card not explained no room service

there is a gym but no pool unlike some other the other

the room and stay was great, i would prefer room service though

esumably cleaner) tried to access the room before the standard

close proximity to the echo arena for the gymnastics. friendly staff and lovely room

i didn't want for anything the gym was exactly what i wanted as well .

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

reception and bar staff

i paid a lot of money for room service the pizza didn t get eaten i paid extra 4 for sauces that tasted

wifi signal was weak in my room.

only negative side (if you can call it that) is that the wifi connection is a bit bad when in the bedroom

room service cooked breakfast hot on arrival excellent

wifi was a bit sketchy and the hotel is on a fairly busy street.

location and was facilitated with a late check out which was very much appreciated

we were allowed early check in prior to the wedding which was brilliant, staff were so helpful and lovely

the room service & breakfast was excellent & they allowed us a late check out without a great deal of notice

wifi didn t work well but we didn t mind that as everything else out weighed the wifi issue, we

probably the last thing i needed to hear after travelling with 2 kids under 12 for 3

to pay for wifi

nice bar area

the front of house people were very pleasant. the food was fine. plenty of parking

use a bit of background music, the bar was quiet when we came in and just felt a bit too quiet

plenty of parking spaces available

lots of parking outside

lack of kitchen utensils for cooking

enjoyed the kitchen with large tv and huge sofas

we ate out so didn t use the kitchen but looked like it had everything you would need if you stayed longer

wifi, tv and lots of viewing options, towels provided, comfortable beds, clean bathroom, decent kitchen too

facilities, comfy beds, stylish living room and kitchen

the room was huge with a kitchen which i was not expecting

looking forward to going back and to being able to have breakfast there when they have done the kitchen

friendly, spacious rooms, receptionists were the kindest welcoming i've meet in any hotel my kids wanted it to

polite staff comfortable spacious rooms amazing spa bath

improve wifi and tv

wifi not provided

wifi kept cutting out

struggled with the wifi and could t get the tv to work.

pet fee is not cheap and you can only know the price when you confirm your booking

for kids or family s as local bars beside it and people were drunk shouting all night

price, location. free parking.

breakfast was very nice

we had a very spacious well-appointed room with good wifi

breakfast wasn't great

the wifi works perfectly

great hotel, staff really helpful, very central, wetherspoons accross the road for breakfast.

big rooms, ac, wifi

room service available (we didn't use it) all public areas clean and in working order

kids didn t like it at all sadly

and being with young kids with elderly is not easy

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

perfect location, clean, good wifi, comfortable bed.

it s was fantastic spotless and a mini bar full of stuff

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

super comfy bed, speedy wifi, and loved that i could set up my phone to the tv so easily

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

also the room wasn’t ready so they gave us a late check out

the wifi on the tv wasn't great and kept buffering on live tv / on demand shows

late check out option was ideal

wifi a bit haphazard

bar prices reasonable

excellent wifi

wifi was

staff were welcoming, friendly and efficient and breakfast is included in the price big comfy bed and great

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

options were brilliant and tasty, kitchen and host staff were very friendly, the room was clean and spacious,

room service and extra bits for the mini bar were available at an extra cost

the room service menu didn't work

modern ,immaculate bedroom,bathroom,and views ( we were on the sixth floor), to michael in the bar welcoming us