pool was too cold and not as expected from previous visits

easy check in and the staff were very helpful - excellent gym and pool.

wifi or phone reception in my room

excellent spa facilities and all included in the price

72.50 for a room with breakfast) food nice and reasonably priced too

plenty of parking

there was a small gym, which was clean and provided with free clean towels and water which i appreciated

have minded the bar staying open later, we only got back to the hotel late after a wedding and weren't able to

location en route sheffield to holyhead; good parking, staff really helpful with wi-fi connection; excellent

very good selection of breakfast food good wifi signal plenty of parking

time staying moved to room 108 for wifi signal a bit chilly

kids running around in the bar/lounge, from the function party

helpful; rooms were warm and beds comfortable; location and surrounding were excellent and free parking most

wifi didn't work in room

was plenty of parking

there was a group of men on the table next to us shouting and swearing which was not nice for the kids to hear

bar food and atmosphere staff friendliness food great, clean everywhere and great parking

in the windsor suite which had full kitchen facilities, dining room and spa bath

thought the 15 a night a bit steep for a pet

the room service

areas such as restaurants & bar were mostly nice, few areas of decor need touching up as look a little scruffy

wee hotel all the staff were exceptionally friendly and helpful and went out there way to help kids ate free

room service

laundry went missing

but there was a plug in radiator in our room (maybe hotel knew heating was not working ) no room service, so

the wifi was patchy reception in the room

comfy bed, big tv, lovely bath, nice view of golf course and great parking facilities.

mattress was a bit soft and wifi very slow connection

good value. good parking. clean spacey room.

wifi wasn't working

were very accommodating and helpful,great experience , close to chester zoo, breakfast was a1, coffee was great

chester zoo and shopping at cheshire oaks, welcoming staff, good value of money ,nice foods and kids enjoyed

hotel got everything we need like the gym,pool squash court and the relaxation area

kids loved the pool - nice that they have arranged a specific area for the little ones

free parking

spa gardens are a delightful place to chill out with a glass of wine ( great options) watch the koi

the food and bar area was brilliant as the food was absolutely delicious

the spa and gym was to a very high standard

breakfast was great

the pool, spa etc is 4 star plus although the pool could be a bit warmer

- wifi instructions also inaccurate - room temperature hard to regulate - the smart mirrors are

the parking was safe

fully equipped kitchen, spacious and modern

we wasn t able to reserve parking as we only booked the evening before we stayed but this wasn t a problem

parking included

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

hamper, no restaurant because of covid, there was no bar open or gym, for the same reason but everything was

wifi in morning was a bit slow but otherwise all good

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

so much a dislike but the room service was very limited

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

it s also pet-friendly, which was a big bonus for us

if it were not for that i properly would have been in the bar enjoyed

staff were friendly and helpful had early check in which was a bonus

the rose petals and complimentary chocolates were such a lovely unexpected touch as we stayed over

everything worked well including wifi, tv and shower,and there was plenty of tea and coffee

wifi didn't work in room and toilet seat broken

free parking

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was

where great bar manager was super helpful location was great and free parking and free wifi

the only downsides for us were the poor wifi/data connection in the room and lack of natural light (ie for

excellent breakfast ud83dudc4c

quirky pub and room, full of character. excellent breakfast and friendly staff.

the bar was welcoming and again the decor and furniture felt

room was a bit dark, phone signal poor and wifi did not work in room

small room - booked double classic, thought was a little over priced. wifi was very poor.

couldn t get wifi in the room. didn t work

the only thing would be the wifi was a bit hit and miss but we weren't in the room enough to worry about that

no wifi

atmosphere with a lovely bar in a perfect location in the centre , friendly staff , will be staying

wifi was very poor

no wifi

wifi is not available thats the only problem otherwise its good

totally recommend the three adults luxury en-suite rooms

wifi signal was very weak in my room and kept disconnecting :-( b'fast on average site and charged

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

room was above the kitchen i think as it smelled like frying and cooking all the time, was also very hot as no

top floor room had slanted ceiling so only ideal for short kids not adults

staff were very friendly. food was good. extremely pet friendly. location.

did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't

fantastic location, spacious rooms, lovely bathroom and very useful gym

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm

only small fault was the gym was not as versatile as others but is very clean and cool!

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all

took the kids to chester zoo which was only a 10 minute drive

friendly staff, nice bar and restaurant. highly recommended.

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

plenty of car parking

unique rooms plus they have a mini kitchen so you can eat in if you want.

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we

fabulous, was a free upgrade as was celebrating my husbands 60th birthday which they had put rose petals on the

they have kitchen facilities and a beautiful bathroom

were upgraded to the spa room when we arrived which is absolutely gorgeous

told no access to the pool and the spa was not available as should have been booked a long time back

window didn t open so it was fire coudnt get out. wifi wasn t any good

wifi was not great

especially loved the room service breakfast

had a lovely stay at the grosvenor, the staff were very friendly and very helpful, breakfast was excellent

location, room and bar/restaurant excellent. the breakfast was of made of good quality produce.

good wifi

the wifi went down for a couple of hours

we stayed in one of the new rooms which was very pleasant and comfortable and we had an excellent breakfast from

and breakfast was

rooms service location mini bar included breakfast in bed available aswel of room

breakfast had a good choice and we liked the fact we chose a time slot which presumably enables the

breakfast was the best i ve tasted in a hotel all freshly cooked top

the wifi was brilliant while we streamed a show via our phone to the tv as we got ready to head out,

rooms, location couldn t have been better, staff were always very helpful, loved the breakfast options & all

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete

services which we were suppose to request in advance, as well as little information about laundry services

room service was slow and never turned up once for water and ive to the room .

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available

our room service breakfast order was not collected overnight, and once we realised this we had a mad

clean and tidy, have hairdryer, mini fridge, wifi and decent tv

they had a power cut and so there was no wifi :-( more difficult for them was they had to close their bar and

was a private party so we could not eat dinner there which we were looking forward to and the wifi was

free parking on site

staff helpful room very comfortable, breakfast good

was very attentive and helpful, bed was extremely comfortable, effective heating, good wifi, rooms were very

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

nothing really, shame the bar wasn t open

parking on site was excellent, room was well appointed and comfortable

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

due to lack of staff, there wasn't enough staff on to cope with volume of customers which led to bar area being

didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free

parking was simple & free

i couldn't pick up wifi

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

wifi a bit hit and miss in my room (computer connected, phone did not).

entrance, the long driveway through the well kept grounds to an impressive manor with plenty of parking

ev charging points, fantastic staff, beautiful surroundings

welcome try and water together with iron and ironing board in room and free parking

good wifi dinner was ok restaurant a little chilly and i was unfortunate enough to pick the sae dining

free parking was a great bonus

use of the swimming pool witch the kids

the facilities ie free spa / wifi are great. would defo stay again.

plenty of parking, friendly staff, clean hotel

ud83cudf78 ud83cudf54 we also had room service for our breakfast for a little extra treat to ourselves arrived

pool was nice and warm and enjoyed a quick swim before dinner

also the wifi was not great and constantly asked for sign in

incredibly fast and good wifi

health club and gym, resraurant

only fault is wifi drops off all the time, otherwise perfect in every day

car parking space quite tight.

the hotel facilities including the spa were lovely

room was beautiful, and huge, with a separate kitchen, living area, walk in dressing room, etc

breakfast was fresh and was cooked beautifully

free wi-fi and parking space for all hotel s guests

food at the restaurant was delicious, chicken nuggets with sesame seeds from kids menu an absolute hit

they replied to my messages quickly and even accommodated us with an early check in

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

loads of safe parking

the location made it easy to get to places in the area, and there was a good amount of free car parking, and

the location is perfect for travel to the city or in our case the open golf

we all will remember our visit to open golf in 2023 and our stay at the woodcote hotel, which made our journey

food was good, service excellent, beds comfy, bathroom modern, plentiful parking, lovely garden

location lovely gardens, bar food and lovely welcoming staff

parking

couldn't connect to wifi,but that was probably me

free parking, friendly staff, the rooms were spotless, highly

was disappointed with the wifi

nice inside space with the bar and restaurant and great outside

loads of parking

great breakfast and lovely comfortable room

sleep however great service , staff, breakfast superb point i would raise you don t do room service

just to say there is ample secure parking

although we did not have dinner the bar/restaurant had a great atmosphere when we arrived, breakfast was

the ev charging for 15 was excellent and the pre booking of the ev charging was the main reason for

value, comfortable, quiet, good places to eat and a well stocked shop next door, free parking

the pet charge felt a little steep.

for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we

parking no

nice bar area

plenty parking at the pub

plenty of parking spaces available

also, we arrived back from the wedding and the bar was closed but apart from that everything was great

convenient location for my work trip. lots of parking.

i was travelling with two small kids and getting food to hotel room was slightly tricky, although we managed

lots dog around ,dog in restaurant ,dog in the gym with kids

no room service.

waffle maker was especially appreciated by the kids

also liked being given the option of a late check out time of 12,00hrs

no spa bath available

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

having use of the gym next door was a hit with the kids

having use of the gym next door was a hit with the kids

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

all very helpful and friendly, felt very looked after, free parking offered

lots of free parking available around the park and walking distance to lark lane with lots of nice restaurants

parking was perfect for my van and remained safe

booked this hotel as it said it had parking, restaurant and wifi

free parking was a bonus

cleanliness and security and good parking maximised potential and very good standards

is a traditional hotel with a bar and a comfortable sitting room

free parking a bonus but street parking also freely available

breakfast better than expected. very reasonable bar prices.

place just outside the city good value for money free parking spacious room/bathroom wifi pool table bar nice

maybe improve wifi

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non

late bar available

were a little overly soft and the wifi never worked in our room

fantastic stay, so close to everything and of course free parking

wifi was not working properly

the breakfast was awesome

with lots of ev chargers

good location and early check in

breakfast, room was immaculate, staff catered for our early check in/late check out request

everything, decor, toilets were black which i loved mini bar was marshall amps

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till

wifi was good

tea and coffee facilities were very good and the wifi was

wore lovely , bedroom had great design interior and staff at reception wore great to give us an early check in

could never connect to the wifi, slow shower water .

only negative side (if you can call it that) is that the wifi connection is a bit bad when in the bedroom

room service for breakfast was a lovely touch!

thing i can think of is that we couldn't figure out which wifi to connect to, the password was left but it didn

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

location, staff, cleanliness, free wifi

the only thing i could think is the wifi speed was very slow at times.

bar is very overpriced

wifi speed could have been better,

noise kids were running the corridors at 1 am there was a dance convention on

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to

no room service offered

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to

room service was top notch ud83dudc4c

added bonus was the use of a basic gym

was very clean, tidy, lovely showering lotion, the view was brilliant, breakfast really nice and friendly staff

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

i would have liked a more private lounge bar area

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

lovely breakfast as well

the breakfast was good with plenty of choice

it's annoying that it's listed if you look up ev chargers in the albert dock area and it has never worked

understand why no room service but hopefully can be resumed soon, even if only every few days ( we were there

was no phone in the room to order room service and i didn't want to go downstairs in my pjs

close to centre. clean and comfortable. bar open until 3am. ud83eudd23ud83dudc4d

i paid a lot of money for room service the pizza didn t get eaten i paid extra 4 for sauces that tasted

24 hour room service is advertised but after a certain time you can only get one or two things

close proximity to the echo arena for the gymnastics. friendly staff and lovely room

the gym was small

great location, second stay for us, great breakfast lovely bar and drinks

breakfast option simple and perfect

breakfast included

isn't any assigned parking spaces, but they will give you a parking disc for a refundable deposit

socket is shared and may not be next to your bed - the shower doesn t have stable hot water - wifi signal

loved that you could access the kitchen with breakfast supplies 24/7 and appreciated the free parking

called me a liar for saying i booked early check in especially when i even showed them proof

we liked having the mini bar option a very reasonably

perfect location, clean, good wifi, comfortable bed.

i realise there was no kitchen but they could have supplied a package of something that didn t need cooking

it s was fantastic spotless and a mini bar full of stuff

lack of kitchen utensils for cooking

the kitchen had everything as well

facilities, comfy beds, stylish living room and kitchen

good kitchen facilities

and an early check in which was incredible

wifi was

maybe a slightly early check in time than 15.00

the rooms were comfortable, clean and had tv, wifi and tea making facilities

they were even able to allow us an early check in which we didn't expect but the room was already cleaned so

point i would make was to make the hotel's wifi code visible in the hotel room

in addition, a member of the bar staff went out of his way at 1

room service and extra bits for the mini bar were available at an extra cost

and my girlfriend arrived on the 5th of october early in the morning to check in

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

despite arriving 3 hours before check in they allowed an early check in

bar open until 3am and had music on etc

went down to use the gym and discovered that there's no one available to assist with enquiries about using the

they suggested/helped find places good to go for kids

no free wifi, hard to believe they charge stupid rates for it to

didn t like the 5 tray charge for the room service

pet fee is not cheap and you can only know the price when you confirm your booking

kitchen equipment not enough for cooking food to my kids

i booked an apartment but the wifi wasn t working so i was moved to the hotel.

the fact that you could make food for kids rather than eating out all day

parking was a problem with two kids in tow

location amazing furniture was uncomplicated and stylish . restaurant and bar gorgeous

we had a room service meal from the 1931 menu - very prompt and delicious

outside, black granite plunge pool looks amazing

in room - air con not working, drains smell in bathroom, couldn't use my laptop as the wifi blocked some pages

bar is relaxing

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

really enjoyed my stay, but must admit the wifi was lacking -- weak signal if i was connected and often dropped

also the room wasn’t ready so they gave us a late check out

stairs to get up to the attic are a bit steep (no elevator), wifi signal is weak in some areas of the hotel,

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

rooms are spacious pet friendly staff are all so lovely i would highly recommend this hotel

and clean, the restaurant and food was lovely, our room was spotless and the bed was comfy, the bar was great

don't eat breakfast (not a morning eater) my girl loved it though

wifi was sometimes lost connection, and because of the bad interior furniture organisation, the

room service could have been better as we were there 4 days and didn t get room cleaned.

early check in, friendly staff, ability to leave our bags in reception on check out day

free view tv wasn t showing any channels, had to hook up to wifi and use netflix

good wifi, fridge, hairdryer, iron and board, kettle, coffee maker, toiletries plus an armchair and

mascara on the bedding. unable to connect to wifi. bathroom flooding when having a shower.

wifi was down, awkward with 2 teenagers and no tv as this would not work without wifi

location was amazing and hotel bar was lovely to relax in

location was perfect for exploring liverpool with 2 kids

i liked the large tv, i liked the room service

love that it s pet friendly

bar was lovely