breakfast was

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very professional and

had breakfast, check out time is just right you did not have to rush and bar was open till late

staff in reception, bar and dining room were exceptional.

kids decided they didn’t want to share so i ended up sharing the sofa bed but wasn’t due to

good wifi we were very happy with our stay, would stay again and very highly

size and comfortable and staff were very helpful and accommodating

the rooms was to a good standard & free wifi too

lovely bar area clean comfy room

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

guess the only thing i could say was maybe the food was a bit expensive for room service, but it was as to be expected for staying in a nice hotel so can t complain too much

i would say also at xmas it s not very easy at all getting a parking space we arrived at 3pm and it was rammed

food and service were excellent. superb gym.

wifi was appalling

came for a relaxing weekend away, had access to the spa facilities that was amazing

i considered bar prices were very high for this location eg

i had a family in the room next door to me with the kids (understandably as stuck in a hotel room and parents were trying to settle them down) bouncing

restaurant was nice though, and had a separate area with settees and a tv with games for the kids

could hear kids running and jumping about at

perfect room if traveling with kids/babys

excellent breakfast great location

easy access good parking and good food

parking was good as we had golf equipment with us

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

ffee always seems strong) breakfast was continental help yourself style but staff on hand with hot drinks being brought round

were fab, location to use the park was excellent, parking was good, playground & mini golf also excellent

it was very hot in the bar and restaurant.

room was clean and well equipped. good variety of breakfast options. good room service.

we enjoyed the proximal to the theme park, the staff and the mini golf

enjoyed the facilities of the hotel such as mini golf,arcade room, restaurant and gift shop ud83dude42 we loved that it was short walk to the park

location, excellent wifi, very comfy bed, clean and modern bathroom with a good shower

lovely evening bar meals

the wifi was stable throughout the building

you check-in in the main bar area and then go back to the lobby and use a key to enter the hotel area - only guests and

thought we might hear noise from bar downstairs but we didn't

early check in on christmas day fulfilled so i was able to return for the night later and get

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

also i arrived a little late but there was still some service at the alcohol bar which was good

the bar / restaurant area was nice and the food was definitely a bonus!

on-site bar and restaurant

friendly staff--nice breakfast and easy parking there

wt is going to happen here

easy to find - plenty of parking - very clean

off road parking and an excellent pint of guinness for 3

nights sleep really comfortable lovely staff all excellent will fully recommend to others breakfast good and nice garden

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

& the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast was amazing, i could not eat it all, this hotel is definitely value for money & beats

breakfast was fabulous

double beds the second room was to much the same standard but with a king size bed as ther were 3 adults so 2 rooms

value for money and pet friendly. had own parking too which is what i always look for.

breakfast ordered on first morning room service never arrive

location facilities - room service evening food

the pool, the food and the value as the kids go eat free!

the room service was brilliant and the lady that brought it to the room was lovely

booked the signature suit opposite the golf course and it was a lovely sunny day for my groomsmen preparation photography photo shoot on

great gym, pool, steam rooms excellent restaurants good service perfect weekend

beds were comfortable and we had a balcony overlooking the golf course

great interior design and a lovely swimming pool for the kids

not very friendly, manners cost nothing the club area is like a leisure centre, kids in main swimming pool

bed extra comfy and breakfast excellent value

room layout is quite nice and the free wifi is nice to have for work

floor bar was different with great views

ordered room service and food is fantastic

and tidy, they have friendly staff and very good room service plus they gave us some money back as we didn't receive all the food that we ordered

breakfast was also spot on and freshly made infront of me which is far from normal these days

staff always helpful and will assist at all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room , garden with hot

location for access to good hope hospital rooms very clean well appointed spa facilities available but we didn't have time to use this visit car parking

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just make sure that

breakfast was nice and plenty of it and location was ok not far from railway station as we took the

location staff very friendly, rooms were very clean and comfatable great breakfasts and aminities bar open and snack machines open on

complicated instructions to using wifi

it was more like a kids meal

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the duration of our

clean warm comfortable room. great wifi connection nice staff. excellent stay.

the bar area was pleasant and relaxing

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

door wasn’t too busy and although they warned me it might get noisy because of events in the bar area i couldn’t hear a thing

the food was good and the bar options were accommodating

location was perfect large free car park staff were very helpful & curteous prices at the bar were reasonable also the food was excellent, breakfast was also very good & reasonably priced

haven't stayed here before is that it is a working mans club and therefore at the weekend the bar gets very busy and very lively

wasn’t also informed that the kitchen would be shut so no food

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and comfortable, the meal we had was really good, and the drinks are reasonably

music from the club which would have been ok on our own as we would have been in the bar but we had our 3 year old granddaughter with us and wasn’t told about

for us was great as we were spectators at the belfry golf course for the masters

staff were excellent, and the bar and beer gardens were superb

i love the bar also, they didn’t charge for the tea or coffee because we were staying

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

staff are so friendly, premises so clean and bar food is excellent

free tea and coffee at the bar anytime beds were comfy easy check in and out large car park perfect for a gig at villa park

was spacious with separate beds in the ante room for the kids, restaurant and bar served well (within the limited options), beds and bath was very good

room service available which was a plus, great service

wifi worked well in main house

we had been moved to bigger room 322 as we were family of 4

i enjoy a pint in a local pub as opposed to a hotel bar but there are none

the bar was opened for 24 hours

the girls working on the bar thursday and friday couldn’t have looked after us any better

friendly staff, relaxed atmosphere, dog friendly and breakfast excellent

hotel good breakfast and lovely staff had a great stay 2 minute walk to star city where the bus takes you into

the food at the bar was really good and fantastic choise looking fotward to my next

breakfast was fab, self service but still attentive staff

there were alot of kids who were left unattended by their parents

no hair dryer,no phone in the room no room service menu

kids swimming timing has to be same with adults thanx

restaurant and bar as week as room service

loved the clean rooms, the staff were very helpful, the pool and gym were great.

everything great, great views of country side, enjoyed the pool and gym

we got back to the hotel quite late and there is no room service so on the evening my daughter fell asleep early my husband and i had to take it in

spa & gym

short drive to alton towers & great swimming pool.

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

host was amazing, bar had a buzz about it you don't normally get without being full on

on the evening the flirts bar is really friendly

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

the best hotel to adults ud83dudc4c

use of the university gym was very useful and appreciated

clear that pool is outside hotel but still very convenient

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

staff were lovely, they have a beautiful bar area and dinning area

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

free pool table at the bar was a nice touch

located and provides quality services from hotel restaurant food quality to the outstanding breakfast

breakfast was lovely, maybe next time we will try the restaurant meals

reception ana was able to arrange that and shows us where to find food in the area because the kids where hungry and tired thank you ana we had a wonderful time

food in the restaurant bar was excellent in quality and price

the facilities were great and the bar was comfortable and cosy

of bar staff in the afternoon, we had been stood a while and no one was serving so we left

ev charging a bit dear ( out of hotels control

party but feel we could have been given a little bit more to contribute to that like a private bar area

there is a bar there, you can have food too

it was nice to have the bar available for breakfast and dinner

didnt try the food but had drinks in the bar in the evening

bar was clean & friendly, staff were very

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

lovely clean and spacious with nice bar area and breakfast

clean. nice gym, good breakfast, comfortable bed. helpful staff. central. good value.

facilities are fantastic, wether you enjoy the gym or enjoy a comfortable room ; their breakfast is outstanding, you can have anything you can

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like anything there should be more of a variety to choose from and there should be

the kids loved the waffles

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and the view was amazing

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

check in a bit late at 4pm and no early check in

everything. breakfast was good. plenty of selection.

the kids were exhausted and we did the check in earlier

they dont have a menu for food/breakfast

the breakfast is good & i enjoyed the use of the gym

the hotel did not have restaurant or breakfast facilities

no food / breakfast options but they do provide bottled water in the rooms.

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

only had a sandwhich via room service, but couldn't fault it

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

a late check out until 1pm was really helpful

thing that could have been imporved for me would be more vegetarian options in the restaurant/room service menu

wifi in room did not work

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

check in was quick and they serve a good continental breakfast at the bar next door on weekends

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

we were allowed early check in which wasn’t an issue for them to offer

also the night staff may not be fully inducted, as when i ordered room service one evening the member of staff was quite insistent that i paid in cash rather than

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn't want to leave

room, champagne, chocs and cake and fruit. night away from the kids.

room, champagne, chocs and cake and fruit. night away from the kids.

no kids menu, extra bed was very uncomfortable and cost £15

the only downside was that the kitchen was closed for refurbishment during my stay and so i had to eat elsewhere although there is

staff explained no food as kitchen wasnt operational

will be a great place to stay once the kitchen has reopened

everything. the bar facilities were good clientele friendly. atmosphere good.

food available, no kitchen, details shown didn't mention the £68

the bar was a lovely space to relax in, and the food was delicious

lovely boutique hotel with a chilled spa in the basement.

good location. spacious room. free wifi. good bath/shower.

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could continue doing work in the room

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

the staff at reception and bar are excellent.

and bathroom decor lovely, staff very helpful and allowed late check out as

rooms and breakfast were great

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.

gym is open 24/7

laundry washing machine, dish washing machine, friendly staff

kitchen two rooms bed n bedding gym laundry

having a laundry onsite and options to have your laundry done for you save us so much time

easy walk to bars, restaurants and nearby convenience store

were very clean and equipped with all kitchen utensils, although we didn't cook anything

room was excellent as was breakfast, great value alround

large comfy room,very friendly staff,good quality breakfast.

great breakfast

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought down a little to be competitive with the close bars in the area as

lots of choice, would of liked a fresh fruit bar but for the price it was definitely value for money

extra bed for kids wasn't comfortable

there was also a note with a chocolate bar left on the bed as a lovely extra touch

got woken up in the middle of the night by the phone - room service dialled wrong number

extra bed for kids wasn't comfortable

location, car park and late check out

the wifi cut out every so often but not enough to really annoy me

room was elegant and spacious, the staff were helpful and welcoming and the room service breakfast was delivered on time and

breakfast was great and room service was good

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the wifi was fine

room service menu could be some better than the one in room.not any choice

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

no room service, no cleaning,

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

bar snacks and bar available

good selection at continental breakfast. clean room, good ensuite, good wifi, comfortable bed

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

the wifi is so bad! it didn't work for 3 days

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

room was brilliant staff were really good early check in brilliant

clean facilities, comfortable, rooms were lovely, bed was great, loved the dressing gowns, the breakfast and food was delicious, great choice

breakfast and the services

easy to get to. was lucky to have early check in. breakfast was good

a big thank you to richard for sorting out my early check in on arrival

enjoyed the leisure facilities, especially the swimming pool

enjoyed the pool & spa great view from room

friendly and very helpful staff from the concierge to the room service & bar staff

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

we experienced the gym,sauna and steam aswell as the pool which was spotless

a late check out and then having to re do key activation again after 10am m

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

late check out that was really good as we check in very late at night, so because of that we could

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

the food in the bar was amazing

lots of space to sit in different areas near the bar & outside

outside bar vas very welcome

the bar was lovely especially the outside seating which was spacious

noisy with a room above the bar but worth it

£15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

hotel wifi is average, to quite slow at times -

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and food for

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

thank you for the late check out

nice touch giving the kids a free drink and sweets.

staff friendly and accomodating with early check in

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

bright and clean. good breakfast.

ere is a paid laundry service but the prices are very unreasonable)

breakfast which was goodud83dudc4d the bed was comfy we had extra pillows, we always got offered room service, excellent hotel

breakfast had every choice, free room upgrade to a junior suite as my room had not been serviced,

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was the best ever wesam

wifi signal not great