is the tv signal but i think that this was more to do with the rainstorm overhead and with great wifi (free) it

the bar is nice, the breakfast was good

modern hotel with lovely pub on first floor with parking attached.

there was a wedding on the saturday so parking was limited

brownie points for being a pet friendly hotel as it meant i could bring my little dog with me; the housekeeping

couldn't hear the bar downstairs at all from the room

great view and parking plentiful

breakfast is one of the best i have ever had

wifi connectivity was sporadic in our room.

good wifi

down stairs there was a lovely bar and restaurant

breakfast was lovely, cooked fresh and red hot

the bar had a great atmosphere and both dinner and breakfast were fantastic, including vegan options

fantastic ,people were really lovely couldn t do enough for us everything was fab, location and parking really

the decor and the location. love that it is pet friendly

wifi wasn't like your typical free wifi that barely works

mac and the staff are great and really make you feel welcome, room, bed, tv, wifi, shower all excellent

wifi access could be improved

poor wifi and disorganised check in

reasonably priced rooms, staff were lovely, room service, comfy bed

the way in, we had a lovely day chilling out and we went back to our room and ordered drinks from room service

there was a spa, gym and pool available for useand the location was just off a main route but far enough to

staff very helpful.food excellent.good deal as kids eat free

we all enjoyed the pool and sauna / spa area

friendly and helpful very clean comfortable room the fridge was a great addition in the heat ev chargers on

wifi a little bit slow with it being so big but didnt make much of a difference

wifi signal very patchy.

atmospher rooms are outstandin cleanliness 10 out of 10 and if you feel like it proper family bar for everyone

a very pet friendly hotel

pet friendly but at extra cost

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner

wifi was a bit slow, so i was forced to use my mobile data, but that is not much of an issue

value for money, clean, comfortable, free on street parking

my partner as its close to the playhouse that we like to go to now and then & ice rink with the kids

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner

wifi was strong and fast

wifi was a little slow and unstable. water pressure for shower could be stronger

wifi in and out needs better connection

the wifi was very slow in the room, i was hoping to watch a bit of netflix but in the end i didn't

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

breakfast was amazing and all freshly cooked

free wifi was with sky cloud so we didn't use it as didn't want to create a sky cloud account so just

bar excellent decor

spacious bar & restaurant

could not get wifi to work and was told, 'it had never happened before'

clean and decent sized room. staff friendly and welcoming and the hotel was very pet friendly.

lovely room with comfortable bed and clean bathroom. use of pool and sauna.

great with the kids

swimming pool juzzie gym etc nice staff

loved the pool and heath spa facilities and room service was excellent and

hotel generally, restaurant, bar & toilets were clean

all areas around hotel bar restaurant clean

food in bar reasonably priced

was very dog friendly and the 15 per pet per night charge seems standard

they allow pets to stay, so if you re not a pet owner i would ask for a pet free room.

only problem we had was not being able to log on to the wifi which wasn t an issue and i m sure could have

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

i will stay here again for sure, it was amazing stay, breakfast was unbelievable, free wifi, netflix

accommodation has been renovated to a very high standard which also included a little kitchen

more drawer/storage space rather than a (very attractive) but large fireplace, dressing table & mirror

to much noise, loud music and screamimg kids in eating places

service and a great hotel, good room, comfortable bed, excellent shower and wifi that was good enough to

and would definitely recommend , and specialthanks our midweek cleaner grace did an excellent room

had to ask for wifi password and times of breakfast

room service was very good and the room was clean and comfortable

hotel, very clean and comfortable, food was delicious, both breakfast and evening meals

i suspect that having to serve a large coach party led to an overstretched kitchen

lovely big comfortable room, free (decent) wifi, good food and extremely friendly and

the food was cold in the restaurant we ordered room service breakfast but the time we ticked on the card wasn

wifi wasn't good.

loads of free parking around, too

were there for 7 days and twice had to ask for more toilet rolls - room service didn't seem to check this, or

wifi is good

well decorated, good wifi. very clean and tidy.

they also offer a laundry service

the wifi didn t reach our bedroom.

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

parking arrangement not good

free parking (essential in south shields),nice and warm room ,very comfortable bed

excellent wifi reception

clean towels were only provided on the second day after we met the housekeeper and requested room service

this hotel has decent parking - a must have for me in

carpet was dirty and even when room service came they didn't clean everything

from downstairs a little too loud in our room until around 11pm no room service for breakfast or

room service.

the wifi

there was no menu in the room so i was unsure if room service was being served at this time.

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

great food. ordered room service and it was amazing.

i thought there was free wifi last time i stayed here. a shame that it's gone.

nearby shops, near the tyne tunnel, close street parking, very tidy, clean room & modern facilities

easy to find & plenty of parking. gorgeous building and the room and bathroom was spotless.

is unbelievable value for money, the location is perfect, ample parking

was my second stay here, the things i like include the location, easy to get too, parking is simple

unfortunately there is just parking on the street

the kids loved the swimming pool, which although small was never too busy and always quite warm.

breakfast was

nice that it has a 24hr bar

all the local transport just down the road from the hotel close to the airport, and especially petrol stations

affordable yet like 4 stars. there's kids area with variety of toys and books.

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where

wifi signal wouldn't connect

my kids are disgusted

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared

late check out if you are an ihg member too

poor wifi connection

ordered room service and the girl in the restaurant was so friendly

bar & bistro are lovely, food good and great selection for breakfast

the wifi was also good

good access into the city centre and free parking.

secure free parking

the longship is a green king pub that provides accommodation and has ample parking

bar opened late and easy to drive to

- very weak wifi connection, especially in the rooms - not a lot of toiletries provided

all amenities were included and all our needs catered for including both breakfast and dinner on room service

bar was nice and quiet, amazing restaurant with excellent food and staff

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that

the bar was a lovely place to sit and it had outside space which would have been great if we d had

catena zapata room it was lovely clean and spacious and the little touch of the prosecco , rose petals and

& megan bar staff very helpful & friendly dorms clean bathroom & toilets very good great wifi tv in room would

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

laundry , storage everything available, breakfast at cheaper price, if not included

there is laundry facilities

free laundry

they left a card, some sweets and rose petals for us

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area

pet friendly

beautiful hotel quality food .leasure spa , beautiful

fabulous breakfast. specially catered for in a dog friendly area with our pet

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

had late check out and at 10am cleaner walked in ud83dude21

helpful staff, facilities in room were good, iron and board, hairdryer ,kettle, 24hr room service, clean

good value for money, close to city center, nice restaurant and bar around.

going to order room service, rand restaurant

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty

i didn't use the washing/drying or kitchen

kitchen to be more tidy

the food in the restaurant could of been more to cater for kids

the room was spotless and was great to have the kitchenette for the kids to have snacks and breakfast when they

hotel and the area was scruffy and graffiti everywhere, nowhere to eat in room, despite having a kitchenette

bar area perfect to have a drink watch sport and wifi good enough to be able to work a little.

the room was spotless and was great to have the kitchenette for the kids to have snacks and breakfast when they

am really a big fan of motel one all over the world but wifi access with coded access and time limit seems a

good quality wifi even on 5th floor

early check in & late check out. window opened much appreciated.

fantastic value for money. clean rooms, great wifi, friendly staff and in the city centre.

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

also visited the spa there which was excellent

for a late check out, received a call then telling us our late check out wasn t on the list

free for my husbands 40th to have a relaxed meal, drinks in town and a good night sleep without kids and dog

offered late check out for no extra charge

wifi is extremely poor/slow but i am sure it can be fixed!

the plus was no carpets we were travelling with pet so these was really handy

the hotel is half full with council tennants & some of them have pets, dogs

ev charging points on site easy to get to

10 charge for bringing a pet, staff condescending, even though said pet friendly when booked, no parking spaces

they were even able to accommodate my early check in which really helped

gym on site

the only thing i would add to the breakfast menu is some fresh vegetables.

there was also entertainment in the bar whilst we were there

amazing room service presentation and lovely dinner

very good breakfast, reliable wifi

room service

staff are friendly and the hotel is very pet friendly

all great, staff, location, view, easy parking.

the bad was comfortable, good powerful shower and coffee / tea facilities, wifi etc

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

excellent wifi and tv

having to pay for wifi

it s got the most important amenities like wifi, blow dryer and warm shower

the wifi code that you need to pay for only works on one device

comfy, great location in the city center, the staff were very welcoming, great connection for wifi

location and what an amazing hotel, full of history and great bar and very helpful staff

we would have liked more time to use the spa facilities as we didn't get the chance.

wifi connection kept dropping out

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

a problem with the hotel but kids running up and down in a room above me untill 10pm and started again at 6am

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

they had same day laundry service

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

breakfast was amazing and the kids enjoyed it

lots of facilities (although we didn't use the gym, etc)

great location, comfortable, affordable and a great gym.

s not a didn t like but it would have been nice to have a few more options on the room service

gym & breakfast

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it

the hotel clearly has wifi but

mini-bar, naughty in that it s just pop and water! don t say free bar. bar means alcohol

wifi: you must become a

wifi and tv were poor quality. not clear how to access radio.

paid for room service for breakfast which was 30 for 2 poached eggs 2 glasses of orange juice and 4 brown

on for around 20 mins and has no isolation switch for it either which is rather annoying and the wifi didn't

wifi sometimes gone down

good wifi and hot chocolate is amazing

lack of wifi in certain areas

friendly staff, comfy beds, free wifi

very good breakfasts plenty thing's for adults and for kids

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an

so not really a family room if kids are a bit older

staff helpful with early check in and late check out as we are ihg members

over the door so it was quite light while i was sleeping and took a while to drift off, and the wifi didn't seem

opening the window helped some but then the exhaust from the kitchen air vent from the chinese restaurant next

ground floor room provided as requested , good parking

parking provided on site

it was great to have parking and access to the kitchenette, and be within walking distance of the city centre

breakfast was room service due to covid but was on time and very nice

could do with a refurb and gym was too small

socket in room in far corner advertises a fitness centre - but is very small room with minimal gym

breakfast was a good as any

no one aviable to help with tray food for kids to room

bed is comfy, sofabed not so much but kids were happy anyways

perhaps the spa was a bit noisy as the kids was playing in the pool

wifi not good

wifi connection could have been stronger

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

wifi in bedroom not working which was disappointing

the hotel staff, bar and pool table

only issue i had was the wifi didn't reach the room but it was fully accessible when outside or downstairs

good location for our event at exhibition park. good bar area. just what we needed and clean.

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money

the hotel accommodated early check in, had a great location, and had breakfast and other things available to

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

wifi was poor

the wifi was very good

the wifi was absolute rubbish!

excellent a1, good health breakfast ud83eudd5e

value for money lovely and clean comfortable room late check out

i never expect breakfast to go. that was quite disappointing for my kids.

we loved the pack up breakfast

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt

the wifi stops working as soon as you get in the room

tv didn't work, flaky wifi. no in room heating contold

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

is fabulous, the building, staff, cleaning, and wifi

big parking free space

free parking

very helpful a large comfy family room so u don't have to be stuck in bedroom plenty of onsite parking and all

got enough parking space

nice bar downstairs and if your going out in the town this location is good, it s a 10 minute taxi

price. staff. location. parking.

bed was ok to sleep and they allowed early check in and later check out

convienient location, good bus services to the city and the metro centre. free secure parking.

downstairs bar with pool tables

value for money including the use of gym, swimming pool, sauna, and steam room

location. parking. rooms and food

liked the facilities such as gym/pool and bar/restaurant area

the bed was comfy and the spa was nice

the room was fine and the wifi worked well

very laid back atmosphere, free parking, what more could you expect

parking places are available and included in the price

free wifi

wifi code, a toilet that didn't take 20 minutes to fill!

parking behind

all food cooked to a high standard, rooms very spacious & comfy beds, facilities spot on, kids love the swimming

parking facilities

wifi hard to get into/ dropout with tv at times

helpful staff and good room service.

kids enjoyed it