wifi didn't work.

food was very good indeed and obviously the word is out as the restaurant was busy as was the bar and patio

very comfortable & interesting hotel with lots of parking nearby

fantastic ,people were really lovely couldn t do enough for us everything was fab, location and parking really great lovely garden for sitting out too will def recommend to friends and

breakfast was lovely, cooked fresh and red hot

poor wifi and disorganised check in

hotel has a bar and serves meals but we didnt use this facility as we were travelling around each day

wifi wasn't like your typical free wifi that barely works

staff were very welcoming upon arrival, free wifi in the hotel was good signal, shop just around the corner, very convenient, would definitely

the wifi didn t work in our room.

clean comfortable, bar meal was beautiful thank you

the lady behind the bar was brilliant. excellent customer service.

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

coffee machine in bar not working.

nice location lovely staff nice bar and food

excellent breakfast, nice playroom for kids.

clean, good menu variety, spacious room, nice friendly hotel staff, free parking

staff excellent the food at the bar was spot on

beautiful gym and pool we didnt use them but had a look all very clean

spa was a little grubby looking in places

staff were very friendly. breakfast was great.

spacious bar & restaurant

lovely staff, cosy pub and nicely fitted out. breakfast hot and freshly cooked.

bar excellent decor

the food was good, we ate in each night bar one when we went to seahouses

girl that checked us in and also run the bar & served breakfast

breakfast excellent

we had an evening meal as well as the breakfast and can’t fault either

room and breakfast

location,good friendly staff , good breakfast and drinks great area for walking and

gorgeous food the spa wow will see you all

that i dint like but think the spa for hotel guest should be included even if u added the pool to the booking alot of people were walking away disjointed because of the charge also pool was

hotel, good breakfast, and swimming pool and sauna with gym were all free for us and kids really had a great time swimming before their breakfast

stayed at this hotel last year because it has a swimming pool, sauna, jacuzzi, gym, etc

you have to pay for the spa/gym which would be easier if you could do that at the time of booking but it’s a very small

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

shared toilet/bathroom facilities as we had kids

has arses flashed at me and 2 young kids

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

the room arrangements, i was able to stay with my kids in thesame room on different beds.

do not eel comfortable sitting in a restaurant on my own so choose to have room service which does come with a service charge which is a shame, but understand the need

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

location for work, very close to a1 and plenty of parking

we booked room only - it was good & quiet. plenty of parking.

was outstanding with great atmosphere although outside city centre , easy access from a1 , free parking , bus stop outside and only 10 minute walk from regent metro station , so extremely easy to

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

room service.

the room, breakfast, parking, and the location was spot on

parking was a little difficult an the top floor was a little too warm

this hotel has decent parking - a must have for me in

i wasn t too bothered by the noise of the bar but i ll sleep through

is on a bus route,great breakfast and location and friendly staff plus a good menu at dinner situated in a lovely village

we ate in the bar for our evening meal - my other half had the steak of the day and said it was one of the best

breakfast was fantastic

food in the evening and breakfast were very good

was perfect as was the breakfast and bar meals

early to our early check in just on the off chance we could get in

early check in, by friendly staff

small gym

has a good number of ev charge points at a good price

tro) and didn't take long to travel in nice breakfast choice ev

room nice, breakfast ok, bed big and confy

woman on reception was lovely and bar staff were friendly and very helpful

very good for families with kids

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

restaurant menu is simple but tasty, room service is a nice touch after a long day

gym needs massive improvement.

swiming pool was a hit gor the kids

bonus of having a swimming pool

my friend and our three kids , two are 12 and one is 9 stayed saturday to sunday, we were very impressed with the whole

the food in the bar and grill was delicious so i definitely recommend that restaurant

kids enjoyed it

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

(at this price point, i also thought the breakfast bags were a nice bonus

reception staff comfy bed very large, love it great view across the river and into hills good breakfast bag love the shower and ensuite toilet very quite just a shame i couldn't get pics of

was more like a kids toilet the mattress was old and knackered no glasses in the room staff were very unfriendly

quiet and no kids running around got a room with window that opens

clean, comfortable, secure. complimentary biscuits. late check out.

r a fee of only 20)

beds are very comfy, shower was so hot we were in a quiet room service was amazing , i said we were coming for my sisters birthday and she was treated to a

great location, lovely breakfast and amazing friendly staff

gym, location breakfast

i also liked that we were offered early check in

the buffet breakfast was fabulous as well, and everyone was very friendly and helpful

the beds are comfy and kids are happy

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

so not really a family room if kids are a bit older

the breakfast was included and was self-service

good that it was a late check out

lovely bar and breakfast area

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

they also gave me a late check out with no extra charges

clean hostel with a nice bar and pizza s are lovely

bar area is a

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

our room was located right over the bar and we were a little concerned about sleeping

couldn't access the free wifi

coffee at breakfast was poor. bar shut at midnight.

central location. friendly staff. availability of a gym. well equipped apartment

the room was presented brilliantly, and we ordered room service which was brought to us quite promptly

restaurant for breakfast was clean and tidy and again staff couldn t be more helpful, good options for

we were also allowed an early check in

gym is sufficient, dumbbells go up to 20kg, with cable machine, medicine balls, foam roller, swiss

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

requested for an early check in as we were scheduled to arrive early

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

luckily, i'm not too sensitive with noise but my kids took a long time to go to sleep due to noise and hot rooms

room service menu extensive and excellent value

ey are small), staff went in with an empty laundry trolley and told me i could take the stairs or wait for it to come back up

and great breakfast

the spa was open to the public, so the only time we visited, the was a mother shouting at her kids in the pool, which killed the occasion

the early check in as standard - and the option to give them a call to see if even earlier is possible

no restaurant and no spa on hand, lift was unpredictable as well

loved the modern feel and the bar downstairs was very trendy with a dj

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

the bar is just beautiful, the staff were really friendly and welcoming

facilities and location are very good. breakfast is nice as is the bar area.

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

kids in the pool

bed was ok to sleep and they allowed early check in and later check out

there’s a bar downstairs where you can relax on an evening

went into the bar and everyone was friendly

lovely stay lovely bar lovely people, really nice for a nice little get away!

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

paid for room service for breakfast which was 30 for 2 poached eggs 2 glasses of orange juice and 4 brown

very modern & staff were lovely. the food was really nice! & the room service was quick

the room was lovely, good size, extras treats (for easter) for the kids, comfortable, clean and well well equipped

gym

well equipped and laid out gym

breakfast was a good as any

weekend rate with free drinks vouchers, free wifi and decent car park price and very convenient location for the sage theatre and newcastle

wifi a bit slow. no seeds at breakfast.

staff, comfortable room, excellent food took advantage of room service as restaurant timing clashed with our evening

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

very attentive staff in both the bar and restaurant

polite staff. room service was spot on.

my plans was to give my partner a nice relaxing diy spa break with having a couple weeks of hard work work and uni

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

at least we could get wifi on our ipad

the bar is festive and the barman, jack, was friendly and super interesting to talk with

got room service and the food was really nice too

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

staff couldn t have been more helpful with check in/check out, room service etc

drinks i have bar expensive but to be expected.

staff and bar were l9veto sit and relax in.

very friendly bar staff and nice relaxing bar

when i arrived but they made every effort to help me and arrange an evening meal even though room service wasn t available at the time

hotel bar very expensive but they usually are at all hotels

had late check out and at 10am cleaner walked in ud83dude21

loved the gym, very small and nobody there

gym could have been bigger

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

om service) explained

gym very small but okay to get it chucked in for free with your

loved all the car parking availability too

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

lovely decor that made you feel comfortable in the bar and restaurant

most appreciated was the fact the hotel was dog friendly, with dog treats in the bar area as well as in the room, which was a lovely touch

the staff were lovely, the bar area and patio were very clean and tidy

good bar and breakfast selections

would suggest that although dogs are allowed in the hotel and bar there are areas specifically for them and most importantly that owners must not allow them on

also, the laundry was clean and fresh