wifi in the lodge dropped off and i lost five emails that had been drafted

hotel has a bar and serves meals but we didnt use this facility as we were travelling around each day

great bar food was lovely and great value for money, all staff really friendly very timely service,

didn't know at the time of booking the had a spa or i'd have had a massage, great parking, could see bike from window and was relaxed from start

the bar is expensive for soft drinks

lovely staff, cosy pub and nicely fitted out. breakfast hot and freshly cooked.

we enjoyed a full cooked breakfast in the morning before resuming our journey up the coast

we dined in the bar from the midweek evening set menu

good breakfast and plentiful parking

breakfast was amazing and all freshly cooked

breakfast was lovely, cooked fresh and red hot

the bar had a great atmosphere and both dinner and breakfast were fantastic, including vegan options

down stairs there was a lovely bar and restaurant

historic , unique , great room , loved bifold doors great breakfast and guinness

the property, the welcome, the staff, the room, the bed, the breakfast, easy parking it was just really good

the bar is nice, the breakfast was good

to add to this, the coffee machine in the bar was broken, but i survived

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

good food nice rooms friendly bar staff the big lad chris is very good

the bar area is comfy and modern

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

the breakfast was only just warm and the shower temperature went from warm to freezing.

breakfast options you can’t fault what you get which is included in the price

couldn't hear the bar downstairs at all from the room

breakfast is one of the best i have ever had

great breakfast & free parking

clean friendly good all round breakfast out side the city good parking for cars all round 10/10

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the staff were very friendly

big, clean rooms, nice bar and leisure areas

kids enjoyed it though

double room it was lovely we went half board and the meal was amazing also nice breakfast spa was

that i dint like but think the spa for hotel guest should be included even if u added the pool to the booking alot of people were

i manage a golf club,i'm well aware of what it costs to run such an operation and i always tell my staff to be

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking and chemicals

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

also, the laundry was clean and fresh

breakfast was fantastic

great breakfast

we ate in the bar for our evening meal - my other half had the steak of the day and said it was one of the best

en-suite shower excellent bar well stocked and menu varied dogs made to feel very welcome, especially in bar and at breakfast

location and staff were lovely we will be coming back the bar food was really good also

the lady behind the bar was brilliant. excellent customer service.

staff are helpful with an early check in

clean comfortable, bar meal was beautiful thank you

nice bar & restaurant

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

comfortable rooms. stylish hotel. great bar area. great stay.

location for work, very close to a1 and plenty of parking

limited room service.

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

location was good and they had parking included and to top it off, they had a lift

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

all areas around hotel bar restaurant clean

everything, location, staff, beautiful bar area 10 out of 10 from me.

staff very welcoming and accommodated a request for a late check out

the room arrangements, i was able to stay with my kids in thesame room on different beds.

seemed safe for my 2 kids

kids even commented

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

lovely bathroom ,television and fast wifi

really liked the parking at the back and the decorations

the room, breakfast, parking, and the location was spot on

this hotel has decent parking - a must have for me in

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

it was so nice in the entrance and in the rooms, the restaurant and bar was lovely too.

the wifi was not that good

night in the bar and had friends visiting so couldn't talk very easily to them

the wifi - my antivirus rejected it because it was not secure.

located on sea front with walkway to fair not near enough to hear it park opposite fair with boats and a

the water pressure was excellent and breakfast was delicious

breakfast very good location was close to wedding at exhibition park

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

breakfast was nice plenty to choose from

not allow a late check out and never has

left a day early because of it)

the wifi is a tad slow but usable. parking can be tricky if it's busy.

location and free parking was very good

they also offer a laundry service

loads of free parking around, too

the bed was screwed together didn't feel that safe to sleep on the wifi was very poor

the hotel was right on the seafront and the free parking was very useful

location , plenty parking right on sea front , excellent friendly and efficient staff and fab

returned the bottle opened at the checkout

great location, great staff, bar great, breakfast superb

great location with a nice size room. lovely bar and restaurant.

nice breakfast and great to be able to take our dog

excellent location. comfortable. great breakfast.

3 staff behind the bar in the evening and standing whilst they chatted, not even acknowledging they’d be with me in

thought the accommodation was lovely and comfortable, we were very happy with our stay, the breakfast was wonderful and filling

we checked in quite late with no trouble and the young lady behind the bar was incredibly accommodating and helpful with a number of things (food recommendations, parking (+)enjoyed my stay, friendly bar and lovely clean rooms (*) busy little bar downstairs that does food (+)old inn with a cosy bar in a great location (+)went to the bar area, lovely lady gave us the keys. (+) felt comfortable alone in bar and enjoyed sunday lucn (+)cozy, friendly bar and restaurant and comfortable, clean room all perfect. (-)no room in the bar at night but accept it is a public bar (-)no breakfast, bit of a shame and the bar closes at 9pm on sundays.

staff were excellent requested late check out which was no problem

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

excellent location, nicely refurbished and bar on site

the bar has a great selection of drinks and are reasonably priced

laundry , storage everything available, breakfast at cheaper price, if not included

the hostel has a free laundry service with washing machine and dryer

wifi in our room

, shower was hot , pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

i later noticed in the hotel information brochure that there was a 3 surcharge on each item as room service

gym, spaciousness of room and location to city centre

gym, comfy bed, lovely bathroom. the hotel was clean and quiet.

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

i didn't use the washing/drying or kitchen

kitchen to be more tidy

all amenities were included and all our needs catered for including both breakfast and dinner on room service

bar was nice and quiet, amazing restaurant with excellent food and staff

all the staff from the manager and reception to the bar tender and maids were so polite and

the bar is festive and the barman, jack, was friendly and super interesting to talk with

earlier check in options even if pay a little more free parking more room service options

lovely bar and breakfast area

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

late check out at 12 is very helpful after a hen do

good that it was a late check out

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

sat down; higher quality coffee; sky movies/netflix available in the room; more vegan options via room service; recycling bins

staff perfect ud83dudc4dud83dudc4c location has breakfast and ud83dudc4dud83dudc4c

the layout was spacious with plenty of space to sit and relax in the bar area

butler robot was brilliant for room service

early to our early check in just on the off chance we could get in

early check in/ luggage storage

wifi was really slow to use.

the decor is so lovely and the bar has really good vibes

the bed was so comfortable. breakfast was tasty and the spa was luxurious

lovely bar next door

amazing decor, super friendly restaurant and bar staff

the bar staff x x was epic & very accommodating

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

spa closed too early.

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area, looked like a youth

hospitality, good deals on drinks in bar 2-4-1 on some drinks

bar opened late and easy to drive to

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

microwave or bar fridge in room

very clean and excellent staff we got checked into room prompt and late check out great stay

great helpful staff lovely clean rooms fantastic wifi would stay again

helpful staff, facilities in room were good, iron and board, hairdryer ,kettle, 24hr room service, clean

paying those prices for it super friendly staff aswell verry clean rooms great signal on wiffi bar and drinks are cheap would definitely recommend paying the extra for a river view

good flexability on the late check out which is good for

we would have liked more time to use the spa facilities as we didn't get the chance.

about the property was brilliant we had time at the spa with the kids and was brilliant

having a gym and spa room was also a major bonus

we also noticed when we were leaving that the laundry room was washing sheets bearing in mind the hotel had no hot water, so i wouldn t like to

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for instance

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

at there was much less choice for breakfast i missed the fresh fruit salad and i have strawberry allergy so couldn't use the jam as

breakfast was excellent, plenty of choice, all fresh, room was spotless

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

the dining room staff were so attentive at breakfast

great location, comfortable, affordable and a great gym.

though we didn't use the gym, etc)

location was brilliant , staff were excellent with early check in and parking .

hotel staff great , coffee at breakfast not so great

i particularly enjoyed having access to the gymnasium which was clean and tidy

loved the gym, very small and nobody there

om service) explained

close to millennium bridge so easy access to the quays relatively cheap ev charging overnight.

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

facilitated early check in prior to graduation ceremony which we were very grateful for thank

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

the beds are comfy and kids are happy

excellent staff lovely breakfast

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

very modern & staff were lovely. the food was really nice! & the room service was quick

the hotel clearly has wifi but

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

hotel bar and restaurant was good as well

i never expect breakfast to go. that was quite disappointing for my kids.

could offer early check in and late check out

nice little free breakfast bag

we loved the pack up breakfast

the grab and go breakfast was handy too

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

location, to the city centre and the pool, jacuzzi and the steam room

kids in the pool

a very bright smoke detector flashing all night. noisy spa area full of kids.

facilities and location are very good. breakfast is nice as is the bar area.

room service for meals was very good and the food great

very comfortable bed, free wifi, great location, close to the city centre

station

breakfast was room service due to covid but was on time and very nice

good wifi