wifi is good

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff

friendly great facilities , locality superb free parking on the street , lovely boutique style room , wonderful

free parking which is plentiful outside the hotel

early check in as most places won't let you in until after 16:00

room service came around while we were still sleeping far too early

parking arrangement not good

staff were all lovely, i had a drink in the bar which is quite bright- lighting could maybe be looked at, but

location , plenty parking right on sea front , excellent friendly and efficient staff and fab

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that

it was so nice in the entrance and in the rooms, the restaurant and bar was lovely too.

wifi weak/non-existant.

the location next to the lovely beaches. excellent breakfast good room service

breakfast was nice...good choice.

203 is above the extractor fans for the kitchen and had a constant loud droning noise

all areas around hotel bar restaurant clean

smell of dogs in room (should have realised its pet friendly) proximity of room to noisy metro line

the food is lovely and the bar area has a good vibe

was very dog friendly and the 15 per pet per night charge seems standard

staff very welcoming and accommodated a request for a late check out

easy to find & plenty of parking. gorgeous building and the room and bathroom was spotless.

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was

great wifi

loads of parking and easy access to the tunnel to north shields

free wifi signal was very weak in the room but ok in the hall downstairs

unable to open so got very hot & suffie in the room so had no real sleep drew to this & got no wifi in my room

effective with parking included

hospitality, good deals on drinks in bar 2-4-1 on some drinks

secure free parking

ease of access when we came back at 12. comfortable. plenty of free parking.

it has a nice gym, swimming pool, and bar.

clean, modern room and free access to the gym.

the room service was good. food was delicious

great price. didn t use the gym however looked good

the spa area

wifi was a little slow and unstable. water pressure for shower could be stronger

the wifi was very slow in the room, i was hoping to watch a bit of netflix but in the end i didn't

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

excellent location beside seaside, clean room, friendly staff included wifi and nice breakfast selection were

the metropolitan i stayed in last night was fantastic, clean, spacious rooms, wifi, parking.

bit of noise in corridor but sounded like kids.

location with free on-street parking

the wifi was free and worked quite adequately

wifi could be a bit slow, so i was forced to use my mobile data, but that is not much of an issue

only thing that s a pain is the parking situation but apart from that it s a lovely place

also, the laundry was clean and fresh

pet friendly but charged and extra 30 on arrival for having a pet

parking directly outside

tv signal and wifi a little glitchy but not a particular issue

was happy to find the property was pet friendly

a fridge in the room and room service would be good

would ve been better if they had room service or even just order drinks to the room but when asked they said

room service would have been nice, would have preferred to have had dinner on my terrace rather

free parking breakfast was amazing staff so

would ve like room service / mini bar

breakfast was brilliant, plenty of choice. kids loved being so close to beach and amusements.

wifi was excellent

bar closing 10 pm no room service after 9.30 pm

*wifi is strong and stable and the desks are spacious and comfortable

a nice little gym and pool we had access to was an added bonus that we took advantage of

free wifi included

to be done about it but car parking was a squeeze

there is a private car park too so didn't need to worry about he parking at all

location central to all seaburn amenities and free spacious parking

after the cleaner had cleaned), great check in / out times (3pm/10am), free parking, excellent wifi

the breakfast

free parking free wifi good sized room en suite facilities privacy good value for money

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

free wifi

room was clean the bed was good, breakfast was included but was a bag to go

welcoming reception, comfortable rooms and lovely bar area and restaurant

the room was right by the laundry room and felt like we where down in the cellar

a large carpark to the front and rear of the hotel which made parking easy

had to request a room service

wifi hit and miss in some areas

about this hotel deserves 5 stars from the friendly reception team to room service the room we had was spotless

it was great having a guest laundry to use

here with my family in a queen room, double bed for us and a pull down sofa bed for the kids

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

the guest laundry seemed to be getting used for staff/hotel use, which wasn t too much of a pain as we had

when looking at the menu there wasn't anything on there apart from the kids menu

parking wasn't great, not enough spaces

room service

taking kids out until after 11 at night

little hotel fantastic food great reception and bar staff was disappointed at 9

great facilities with the spa and golf course available.

lack of gym equipment

it was dirty, tiny and full of kids dive bombing into the pool

negative was spa small and pool full of kids

upon arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn

person in the room above, who i think was taking their pet elephant for a sponsored walk around their room at

open wifi network is insecure.

bar wonderful, we didnt have breakfast

booked in the restaurant it was everything we were expecting and more and the next evening we had room service

the courtyard for pre dinner drinks and bar are was very comfy

was beside the laundry room with staff in and out of there from 7am banging and chatting which woke us up

good wifi and shower was hot every morning

dirt laundry piled up on floor next lifts on arrival and leaving

good flexability on the late check out which is good for

go repark my car was quite stressful they can also help fit a mini fridge in the room because my kids drink

wifi connectivity was sporadic in our room.

great food at breakfast and in the dining room

wifi

the stairs carpet was filthy and there was no information in the room such as wifi codes

i don't have any bad comments - apart from maybe the bar being open later!

ev charging points on site easy to get to

10 charge for bringing a pet, staff condescending, even though said pet friendly when booked, no parking spaces

, nice bar and good and really friendly bar staff

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

loved the gym, very small and nobody there

i also appreciated having the late check out option for free by being a member

breakfast very good location was close to wedding at exhibition park

the room service food was excellent and good value for money

the little gym

were very comfortable room very clean good wifi excellent service at breakfast staff very friendly would stay

great location, clean and tidy great facilities especially the gym and spa

this does not seem pet friendly to me at this price

room service also excellent

room with lovely fresh laundry

no room service until after 11 - we would have liked a breakfast in the room

great location, friendly reception, perfect parking

from downstairs a little too loud in our room until around 11pm no room service for breakfast or

parking and access, great location for getting into town and great value for money

bar 97 social ok too but music played too loud when their are no kids there

there is no room service which is a big down for my preferences

the wifi is slow

cheap, great wifi, like minded guests, just an awesome place for the money

the bar has a great selection of drinks and are reasonably priced

laundry room has no venting

there is laundry facilities

excellent wifi and tv

the wifi code that you need to pay for only works on one device

wifi was down but that was no one s fault!

value for money, 24 hour desk, not noisy, helpful staff at desk, free wifi

having to pay for wifi

to pay an extra 10 for fake rose petals think the price should be lowered or buy real ones

very very helpful staff. room service food exceptional.

also early check in or late check out available for 15 pounds per hour, give me a

such a convenient location and the spa was really handy too

used the laundry service (we had to clean some clothes, and there were no self service laundries nearby),

they also gave me a late check out with no extra charges

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the

early check in & late check out. window opened much appreciated.

it had a good central location, rooms and public areas were spotless and it was pet friendly

late check out at 12 is very helpful after a hen do

in normal rooms but can t complain because the coffee downstairs is fantastic and you can get room service

wifi: you must become a

no way of getting the air i needed and it felt a bit stuffy for me also we were going to use the laundry service

hotel bar and restaurant was good as well

lots of space and good room service from the in house restaurant

breakfast queue for hot buffet too long. needed extra staff for busy times. or two stations.

clean room and good breakfast.

nice room, good location and it has a gym!

surprisingly the wifi was poor not enough strength to download a newspaper

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our

gym on site

the only thing i would add to the breakfast menu is some fresh vegetables.

there was also entertainment in the bar whilst we were there

amazing room service presentation and lovely dinner

very good breakfast, reliable wifi

an amazing stay, excellent room service as well, will be returning to my next stay in newcastle

not being able to use swimming/gym facilities due to covid restrictions

and helpful staff throughout breakfast and room service meal excellent beautiful decor and surroundings of the

the spa facilities and the breakfast was lovely

about the property was brilliant we had time at the spa with the kids and was brilliant

clean hotel, friendly staff, delicious breakfast, close to centre

the staff are very friendly, and the wifi signal is strong

easy to get your breakfast and lots of room to sit.

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

they had same day laundry service

foods been great, cocktails on the evening were great, the hotel room was pristine with a mini bar too

menu for room service is limited to pizza and sandwiches

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it

beds were comfy, living room/kitchen was big and spacious.

central location. friendly staff. availability of a gym. well equipped apartment

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty

kitchen to be more tidy

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t

a very bright smoke detector flashing all night. noisy spa area full of kids.

no menu in room and room service a little slow

throughout our stay from the moment we checked-in through to the breakfast service, staff at the pool reception

limited 24hr room service menus

nothing really, other then i slept in and missed breakfast so it’s no the hotels fault

the food in the restaurant could of been more to cater for kids

easy to get to and lovely clean rooms, gym was nice

love the sandman , and the sharks bar

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

restaurant menu is simple but tasty, room service is a nice touch after a long day

the beds are comfy and kids are happy

so not really a family room if kids are a bit older

as a member the early check in and late check out was a massive bonus

rooms were perfect along with the breakfast ! 54 for 2 adults and 2 kids fantastic value

comfortable rooms. good wifi. good desk for working in room.

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

more breakfast choices for kids maybe waffles or

the way all the staff are with the kids is lovely to see

apart from the lady, we had a great time as usual in leonardo , one of my kids favourite hotels in the world

the staff also allowed us for late check out

the breakfast was very good and the evening meal in the 3 mile bar was good too

room was small. no room service after 9pm

solid wifi

difficult to find the wifi code once i was in the room, hidden on page 6 of the information under internet

plenty of parking space at the hotel

great bar, friendly staff. great full english breakfast. on-site parking. great value.

drinks from bar great location excellent view of the angel of the north from our room free parking

location s good plenty parking spaces and very friendly staff nice clean comfortable rooms

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

good parking

(at this price point, i also thought the breakfast bags were a nice bonus

quiet and no kids running around got a room with window that opens

nice, good takeaway breakfast, clean facilities, comfortable beds, quiet room, good last-minute availability,

plenty of tv channels to watch and the free wifi too

the bed was comfy room was clean staff very friendly good late check out

bar staff were friendly

really lovely relaxing escape from the kids

loved the pool and heath spa facilities and room service was excellent and

clean and decent sized room. staff friendly and welcoming and the hotel was very pet friendly.

had to call to chase missing room service breakfast orders both mornings of our stay

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

the wifi stops working as soon as you get in the room

wifi connection was great too

tv didn't work, flaky wifi. no in room heating contold

friendly staff, comfy beds, free wifi

lack of wifi in certain areas

on for around 20 mins and has no isolation switch for it either which is rather annoying and the wifi didn't

wifi was free and staff was available 24/7 to assist and help if you need anything

wifi signal and tv channels signal poor. no complaints otherwise.

appreciated handy kitchen facilities

shower was full of mould, mildew and limescale and to top it off, i discovered a fermenting, old bar of soap on

there s a lounge area downstairs to chill out in, and easy parking right outside

no where to find the wifi password

private off street parking gave us peace of mind

wifi in the rooms

the hotel staff, bar and pool table

only issue i had was the wifi didn't reach the room but it was fully accessible when outside or downstairs

the wifi is very poor and there is no signal in yhe room

good location for our event at exhibition park. good bar area. just what we needed and clean.

a clean, quiet room, free wifi and tv, tea and coffee, a nice ensuite and a cooked breakfast all for a very

good wifi comfy bed, good beer in bar at a reasonable price. friendly and helpful staff.

there s a bar downstairs where you can relax on an evening

polite staff and cosy friendly, good parking great value

lovely stay lovely bar lovely people, really nice for a nice little get away!

close to the river and the metro shopping center, parking was easy as was the address to find and to drive to

wifi was shocking cleanliness was poor

parking places are available and included in the price

wifi code, a toilet that didn't take 20 minutes to fill!

very laid back atmosphere, free parking, what more could you expect