cent) wifi, good food and extremely friendly and

initially lack of room service but this was resolved

loved the location, (hotel on the beach) easy on site parking, great breakfast and great sandy beaches (+)parking position of hotel. the room was amazing. (+) good parking & room basic but fully adequate (+) great parking with big spaces,friendly staff,comfortable room and great breakfast all on the seafront and (+) big free parking (+) parking was easy and secure (+) parking excellent (+)location, loads to do nearby, fantastic room, friendly and welcoming, super breakfast, easy parking (+) free parking was a bonus too (+)of free parking

the side bed for kids was in very poor condition and making noise at night

bar prices were very reasonable

a little crowded on the top floor, reception area narrow & inconvenient, wifi

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff were polite, friendly and nothing was too much trouble for them, the room was

wifi is good

tremely) weak on the top floor, dust on window handles & blue vases

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

free parking

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

wifi didn't work

great location lovely staff fantastic breakfast comforter rooms very clean good parking included

staff very welcoming and accommodated a request for a late check out

lovely bar downstairs does very good and affordable

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

also, the laundry was clean and fresh

bar opened late and easy to drive to

microwave or bar fridge in room

food at restaurant was first class and bar had live music and friendly locals

good value , clean comfortable. nice bar downstairs doing good food.

the bar was great with lovely bar staff

location. parking. rooms and food

loved this hotel spa was great staff very friendly

the spa area

breakfast was fantastic.. gym, pool and spa wonderful after a long journey.

being able to use the spa facilities really made it a great

comfortable bed, great views and the breakfast was amazing

i’m vegan and the chef made a vegan evening meal and breakfast for me which was massively appreciated

couldn't hear the bar downstairs at all from the room

the breakfast is amazing - especially the mushrooms

i don't have any bad comments - apart from maybe the bar being open later!

plus ample free parking

also no phone in room to order room service but was a

plenty of parking spaces in hotel grounds

have been great to know what was going on in the bar downstairs as there was a quiz on and it was a bit late to join after returning to the hotel

free parking free netflix breakfast was delicious everything was just easy and relaxing

huge rooms , great wifi, stunning views

here quite often as the kids love to stay here

on arrival we were refused early check in by the unhelpful receptionist and when we asked to use the spa she also refused with

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

welcome and dog friendly room was lovely staff in the swimming pool area amazing and so helpful bar area clean and again friendly staff location and parking

golf room was very comfortable with a lovely shower room

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

all the staff from the manager and reception to the bar tender and maids were so polite and

earlier check in options even if pay a little more free parking more room service options

got room service and the food was really nice too

good wifi throughout

wifi can occasionally drop

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

carpet was dirty and even when room service came they didn't clean everything

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

cold, we left the card in the door to keep the heating on but it didn't warm up, they don't offer room service as we would have liked breakfast in bed, don't have a lift, reception could see we had

no coffe machine at breakfast . they bring the coffe in the pot .

gary, the bar manager went out of his way to help

car park, gym even a complimentary kit kat at such a good price

wifi was poor in all areas

room nice, breakfast ok, bed big and confy

room service provided blow heater

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

hotel bar very expensive but they usually are at all hotels

good flexability on the late check out which is good for

going to order room service, rand restaurant

sometimes could do a better gym

value for money and quick and good room service for food

room had a phone and there was room service, unlike other budget chains

staff was cooperative. the room was clean. good that they have a gym as well.

gym could have been bigger

staff were lovely and friendly especially the bar staff they went above and beyond to help

the table the bath air con size of the room choice of tv channels free wifi

services for kids were amazing

the room service choices. especially for kids.

very attentive staff in both the bar and restaurant

perhaps less parking for staff out the fron to make more room for guests

wifi signal was poor & there was little mobile signal which meant i could not get as much work done

had problems connecting up to wifi

wifi hit and miss in some areas

wifi was a bit problematic but i was told it was an issue that day, rather than an ongoing problem

excellent location, nicely refurbished and bar on site

bar area is a

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

a perfect location, very walkable to the shopping centre and the bars and restaurants

staff were helpful and friendly and having a laundry room helped with 3 young children

good food, bar and breakfast area within the hotel

helpful, friendly staff good parking food options for either room service or served in the pub, are reasonably priced and good selection

location was good and they had parking included and to top it off, they had a lift

plenty of parking space at the hotel

room service was very good and the room was clean and comfortable

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no staff to control

the bar prices were a bit high

breakfast was in a spacious dining area

one we were overcharged for room service and second had booked a meal for sun night and inquired if possible if could have

breakfast lovely. room nice and clean.

wifi in the room wasn't working for us but it wasn't a huge deal

also early check in or late check out available for 15 pounds per hour, give me a

pleasant staff - breakfast room service was really nice!

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

late check out was so handy and easy to arrange

early check in & late check out. window opened much appreciated.

ambience and was lucky to get an early check in

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

the customer service was very friendly and bar was well furnished, good value for money

due to a heavy night on the tiles a late check out was no problem for the staff

although not a kid orientated hotel the kids had a great time and we will most certainly be back again and again when visiting our family

but rhays probably a me problem as i wanted to relax, not fight around 20 odd kids

staff were extremely helpful and polite, with really nice facilities like indoor pool, gym, sauna etc

the pool sauna gym and all the facilities

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

excellent gym

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

the gym wasn't particularly well-equipped but i survived!

tried room service that was quick and good food from the downstairs restaurant

gym is great for a hotel gym

provisions inconvenient having to go down to reception on ground floor to collect key to use gym to n first floor better to just leave it open as only guests can access lift anyway to get to

i also liked that we were offered early check in

the layout was spacious with plenty of space to sit and relax in the bar area

butler robot was brilliant for room service

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

good wifi

very stuffy, no instructions how to use anything in room wasn't made aware there was a pool or gym expensive per night , b

room service excellent service

late check out was bonus and well received

issues getting online with wifi

breakfast was excellent,good choice on the menu no marmalade or jam though

hotel - fantastic location and reasonably priced with great facilities too - gym,swimming pool,sauna,steam room and

spa facilities very good

room pool and restaraunt

it was an excellent location and had a gym which i was not expecting and was free to use

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

the room was in a great location and very comfortable and clean. breakfast was lovely

helpful staff, supported with early check in and offered to keep my luggage when i went for work

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

beds were comfy, living room/kitchen was big and spacious.

location was brilliant , staff were excellent with early check in and parking .

went well, just our timing on breakfast as some items were missing, or the kitchen had runout

oh thing i'd have to say to be a let down, would be no swimming pool or gymnasium facilities

central location. friendly staff. availability of a gym. well equipped apartment

loved my room with kitchen facilities and the size of the bed was fantastic

i go to the gym often, and the fitness centre at the hotel is quite sufficient for a short stay

the food in the restaurant could of been more to cater for kids

the wifi in the room was poor on the tenth floor.

woman on reception was lovely and bar staff were friendly and very helpful

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

breakfast had a choice of hot and cold buffet

lounge bar didn't last long enough

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

early check in for ihg members. room was spotless. check-in was fast and very helpful.

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

as a member the early check in and late check out was a massive bonus

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid for a double room they let us have the

excellent a1, good health breakfast ud83eudd5e

nice little free breakfast bag

quiet and no kids running around got a room with window that opens

the grab and go breakfast was handy too

early to our early check in just on the off chance we could get in

the bar area is comfy and modern

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar is nice, the breakfast was good

an indoor pool

staff very helpful.food excellent.good deal as kids eat free

parking- large room - quiet very friendly staff

breakfast good, location was convenient for me

the air conditioning no instructions to use it very hot room couldnt get on the internet also but room service was fantastic lovely breakfast wouod come again but issues of room air conditioning

nice bar with a pool table downstairs

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

went into the bar and everyone was friendly

bed was ok to sleep and they allowed early check in and later check out

lovely stay lovely bar lovely people, really nice for a nice little get away!

bar staff and restaurant staff where great and friendly

definitely recommend for all people especially with kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

the drinks at the bar were a bit expensive

noisy guests letting their kids run around the corridors till 1am.

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

the room arrangements, i was able to stay with my kids in thesame room on different beds.

my kids are disgusted

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across