this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

courteous service and favor granted on our request in early check in

convenience of stay and early check in but nothing else.

i needed an early check in on 2 rooms near each other and the team made it happen

they are also accommodating as they can be when i request early check in

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

nice hotel and good free breakfast

it did not feel safe and comfortable for family with young kids

the cleanliness and the delicious breakfast.

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

ammenities were also very nice,gym,pool,and breakfast area

pool area was freezing cold

only they not give breakfast like they say

hotel was extremely nice and it’s 10minutes from american dream , the pool was open just have to reserve a time slot that’s available

was great - i needed an early check in and late check out, and they were very accommodating

the kids loved it

the beds were very comfortable and parking was

old school customer service of an employee taking your bags from the car to your room and the room

there was also not enough parking

they gave me an early check in

i like the bar in the lobby and the staff was nice.

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

the pool and the gym

i had my four grandchildren with me and we had to eat in the bar area for

we needed to have early check in to prepare for a funeral and they were very accommodating

pricing at the bar and bistro

it’s 9pm and we just checked in with 2 devastated kids

the gym was a nice surprise too

the room next to me kept making loud noises and the kids kept open and slamming the door

desk really good, i request early check in and she help me , and its really pet friendly hotel

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

i like the fact that you had a little bar and i love your standards and rules

and the continental breakfast was great

included breakfast and gym

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

good for younger kids but would be better if open by 9am

only thing that i can’t say i didn’t like but, would have been a plus is the pool wasn’t open

the pool kept the kids occupied in between attractions

pool closed too early

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

laundry, internet center-on site, free parking, free breakfast, safety

laundry on same level as room for

you pass by the breakfast buffet on the way there that also opens at 6a

hotel was clean, staff was friendly, good selection for breakfast buffet in the am.

early check in

the breakfast was okay.

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

everything just great cleanliness,value,location to ny breakfast.

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

early check in was good!

there was hair in our spa bath so we didn t use it.

breakfast was great and kids enjoyed baking waffles every morning

good facilities including gym and free wifi, parking and breakfast

bed was amazing , the kitchen was very clean and the snack area by the check in counter was always amazing

we arrived early and were pleasantly greeted and allowed to early check in

great breakfast

breakfast was excellent

the breakfast was good

breakfast perfect, good location, room clean.

the staff accommodated our early check in and were very friendly

the customer service was great and i was able to do early check in

breakfast could have been better and more

loved the the kitchen space the room provided

the front desk would not work with velocity because she was too busy working laundry room

good location near metlife stadium - allowed early check in

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

amazing friendly staff, clean rooms and a great continental breakfast included

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

requested early check in due to having to go to a play around check in time

very early check in no problem, location close to a lot of stuff

were able to accommodate an early check in & a late check out

nothing for kids to do

we pay for a room and being out all day with kids and coming back to a non touched room is not good

staff told me before 10am i hv to pay early check in 100 usd

love the breakfast every morning and the early check in option

wanted to charge $100 for early check in so we opted not to

nice heated pool, also small nice gym

but you can buy water bottle from the gift shop or fill your water jug from the dispenser in the gym

paid $40 extra for early check in which they only took cash

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

early check in was much appreciated

room with small kitchen where you can have your own dishes

my room came with a fully equipped kitchen with stove, microwave and fridge, pots and bowls/plates

little kitchen which left us wanting for nothing

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

emailed the property several times regarding an early check in they responded and i confirmed the time

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

information from different customer service reps about my ability to extend my stay and get late check out

the building has an incredible gym and a great business center and lounge so plenty of space to hang out it

i had requested early check in when i booked and they double charged on my card.

the breakfast is not included!

no breakfast. (ihop next door)

there was no breakfast offered but the hotel was close to the advent were we were going to.

-hop right next ud83dudeaa and great breakfast

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

we could do an early check in at 9

and the neighbourhood, window view, nice staff, clean room, coffee and tee available in a shared kitchen space

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

could have a more variety of breakfast options

breakfast was complimentary and set you up for the day

free parking (first come first serve) and free breakfast was a great add on for guests

coffee at breakfast

anna expedited an early check in for me

friendly staff, great location to the city, great price, breakfast was awesome!

pool was small but good for our 6 kids

pool and hot tub

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

very close to the school and they helped me with an early check in.

early check in was wonderful

asked for early check in and room still not ready until 30 minutes past normal

we were also supposed to have early check in as a member, but the room was not available