was great - i needed an early check in and late check out, and they were very accommodating

location. overall value. plenty of parking. boutique style. bath and body products.

the kids loved it

fitness center very good, but not terrific

was disappointed the bar and restaurant were closed

i needed an early check in on 2 rooms near each other and the team made it happen

courteous service and favor granted on our request in early check in

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

smooth, early check in with joanne

the free breakfast was great

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

breakfast, pool costumer service

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

pleasant staff allowed for early check in. room was decent

need more breakfast option, like waffles

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

not very good breakfast; soft bed; some rooms inaccessible from lobby.

breakfast is good! the people here are good and kind.

they are also accommodating as they can be when i request early check in

wish they offered plant based or vegetarian options for breakfast

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

we needed to have early check in to prepare for a funeral and they were very accommodating

pricing at the bar and bistro

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

service, appearance, room, lobby and bar layout

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

they have a grab and go breakfast in the morning

was excellent, free coffee and cookies, staffs were very kind, room was nice, pool was okay, price was reasonable

breakfast was great and room was spacious.

the staff was great! we had the pool and gym to ourselves.

we needed an early check in and the front desk made it happen and we truly appreciate it.

front desk was straightforward in advising why early check in was not available (hotel had been sold out the night before) but arranged for my use

laundry room and bed comfortable

staff rooms breakfast laundry

also, the laundry facility consists of only 1 washing machine

we arrived early and were pleasantly greeted and allowed to early check in

great breakfast

private parking and gym is available

gym is limited, no treadmill

snacks available 24 hours, nice breakfast, very clean spacious rooms, helpful

desk really good, i request early check in and she help me , and its really pet friendly hotel

specifically chose the hotel because it has a swimming pool

didn’t liked that there was no cork screw in the room had to go to the bar to open my wine

the breakfast was simple but variable

nice heated pool kids enjoyed swimming

early check in

apparently they offer coupons for the spa

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

coffee was good, didn’t eat anything as not a breakfast person

breakfast and we had a room with a king bed and a balcony overlooking the water and nyc for only 10

they gave me an early check in

the pool and gym was open

the gym

hotel was really clean and staff professional. nice gym and updated equipment

the pool and the gym

the early check in

room was in the basement and it was where all staff do laundry and make noises all night and my room had no toilet paper it was

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

she was with adult kids but joseline took the reigns and jumped in to help

breakfast need more doesn't worth it at all coffee maker in the room doesn't work

we were able to early check in and late check out

unable to accommodate a late check out until the morning of

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

the gym was ok, the rest didn't have anything special

a limited continental breakfast would have been nice. kids should been able to eat free.

paid $40 extra for early check in which they only took cash

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

breakfast was complimentary and set you up for the day

free parking, free gym access, free breakfast, and room was very good

key card access to the gym it didn't work

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn’t sleep one night it was 1 am and i kept hearing banging and i ask for assistance

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

emailed the property several times regarding an early check in they responded and i confirmed the time

i like everything i am feeling like a home the gym was excellent

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

early check in was good!

to uptown via gw bridge or mid-town via lincoln tunnel 1 bed flat with basic but all necessary kitchen set up comfortable space for a family of 3 travelling with a car tax efficient shopping in

the breakfast and the cleanliness of the room

i like the kitchen area which was very practical, you get a microwave, stove, fridge, sink and pans and pots,

room service very good

early check in was much appreciated

my room came with a fully equipped kitchen with stove, microwave and fridge, pots and bowls/plates

i loved having a kitchenette and used it for cooking dinner and breakfast

little kitchen which left us wanting for nothing

privacy, cute and classic. the kitchen in the room was handy

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

good for younger kids but would be better if open by 9am

gym and pool were small, but enjoyable

the pool wasnt open

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

room was clean, the staff was friendly and professional near to american dream mall the breakfast was good and it has parking

you can't walk there due to the roads, however they provided shuttle service to and from the concert

the room we were given was below the laundry room

laundry on same level as room for

i requested a early check in due to a health condition and they knocked it out the park

friendly staff, like the late check out, roomy suite.

also we would have liked to know ahead of time that the pool wasn’t available

prepared my own breakfast

the size of the room very comfortable, breakfast was great best part of the stay was the staff

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

we could do an early check in at 9

early check in, luggage storage our last day, complementary coffee

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

only discovered, when i was checking out, that there is a kitchen area in the lobby

ich is ok), but we were told to

we were also supposed to have early check in as a member, but the room was not available

early check in was wonderful

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

very close to the school and they helped me with an early check in.