early check in was good!

parking, clean, staff was friendly

room service very good

only gripe was the breakfast bar not being open

the morning breakfast was the best i have gad

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

sanitizer needed in the gym

early check in

location for my needs (i chose this facility because it's across a spa i went to)

coffee was good, didn’t eat anything as not a breakfast person

liked that the spa was right up the road easy drive to get there

breakfast was excellent.

asked for early check in and room still not ready until 30 minutes past normal

early check in was wonderful

we were also supposed to have early check in as a member, but the room was not available

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

very close to the school and they helped me with an early check in.

early check in was much appreciated

beds small kitchen good size room nice building not your usual box like some hotels

room with small kitchen where you can have your own dishes

privacy, cute and classic. the kitchen in the room was handy

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

early check in

location was good. early check in useful

would not allow early check in without a 50 dollar surcharge, for 2hours earlier

clean rooms, great location, easy and early check in

i was able to do early check in and was kindly helped when i left my key in my

we had asked for an early check in prior to arrival and we were able to get in early as requested

allow early check in for those traveling a day ahead to cruise from the manhattan

we have requested early check in if possible and they did their best to provide it

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

got me in early check in

the staff was very helpful and helped us with an early check in

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

to drag my luggage between 2 different reservations (i was not able to to keep the same room and early check in did not work)

have a fitness center, swimming pool, spa therapy, small shop to buy food

friendly staff, perfect location, many facilities- gym, basketball, workout room, weights room, swimming pools, clean, solo

with early check in, very friendly and helpful housekeeping staff

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

our kids were really happy with the

well equiped fitness center and nice indoor pool

my kids first time to new york and we picked the perfect location to go see everything we came for

so accommodating with an early check in

small room for 1 adult and 2 kids and no room for luggage

kabel tv is a lifesaver when travelling with tired kids and no room for playing in the hotel

we just needed a comfy place to sleep while visiting our kids

my kids love the place - so fancy

we arrived early and were able to get early check in

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

stayed in a 1 bedroom suite with our 2 kids

was excellent and we got very early check in

no attempt to get us and early check in

they did an early check in for free and held our bags until about 3pm the day we left

early check in

wifi signal was very poor

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

staff were very accommodating with early check in, late check out, holding luggage and providing directions

the staff helped us with early check in

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

minute walk to get to time square or any of the train stations ( especially if you have smaller kids), other than that it was great

check in experience was quite quick as well -i requested an early check in and they managed to accommodate me which i greatly appreciated

we needed early check in as our flight land at 4:00 am - the hotel was generous enough to accommodate us,

you would think even as we arrived at 2pm you’d at least do an early check in at the very minimum instead we had to wait till 4pm

they were able to make an early check in happen which was very helpful after an early flight with kiddos

staff were great - provided us with an early check in (free of charge) as we were there for 7

very quiet and they honored my early check in request!!

good location and they accommodated early check in but for a $199 fee

luggage storage when early check in was not available

location, staff was great, bag hold, early check in

asked for an early check in when i booked and did not receive a response

staff were excellent,allowing us an early check in, although the room was at the rear of the property, with no veiw, we did not come

counter staff wanted me to pay usd 55 for early check in but after i denied; less than an hour the room was ready by 12pm

very accommodating staff at check in that offered me a variety of rooms and early check in upon my early arrival

top floor, early check in, friendly staff, chic style decor,24hr snack bar, clean cozy room.

for me and service staff went above and beyond to ensure i had enough shampoo etc when i declined room

accommodated our request for early check in

size, location, special lights so as not to waste electricity, allowed for early check in to

arrived at the hotel a couple of hours early and they gave us an early check in

we arrived on a red eye and requested early check in and were put in a room before noon

we got there early which was not inticuoated , we have asked several staff to get an early check in and we are

the staff was amazing, especially sebastian and sergi who helped with an early check in and withholding my bags

laundry service brilliant

hotel says it has a gym, and it really doesn't

we also, enjoyed the small bar for a drink, and fresh cold water was always available

bar should open longer

ven the long haul flight to get to nyc) - instead of the bookings

early check in / late check out / upgrade ! what is not to like !

would have appreciated an early check in

no minibar at the room. no early check in

d to wait 5 hours to have the room available)

staff, early check in

early check in care in every details

was great and gave us early check in and room upgrade

room completely overhauled every day and fresh laundry supplied

gym was excellent and rooms were

early check in

super friendly staff and outstanding gym facilities, some of the best i've seen in nyc

the rooms are spacious and the gym is extensive.

kids meals on room service menu are very expensive (~$30 for a kids chicken nuggets

my kids are extremely picky eaters and we ended up feeding them mainly junk food and fast-food through

love the breakfast every morning and the early check in option

wanted to charge $100 for early check in so we opted not to

staff told me before 10am i hv to pay early check in 100 usd

but you can buy water bottle from the gift shop or fill your water jug from the dispenser in the gym

nice, clean suite, very comfortable, helpful staff, good location, nice small gym

they met our request for an early check in

great location good staff, room service good

bar and barman good although didn't know how to do hendricks

was fantastic, room service great, room upgrade pretty sweet

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

got in earlier than check in time and they got our room ready soon for an early check in

it was raining too we arrive at 2 and there was no early check in for anyone and asked us to come back at 4

staff was courteous, and offered an early check in since our room was ready

flexible early check in / late check out or store your luggage s

price early check in

early check in was provided staff were

very friendly,we got early check in

was not an option at all for early check in

the staff were friendly and allowed me an early check in, that was very nice

mohammed checked us in and after requesting and early check in not only did he accommodate us but also gave us a free upgrade

early check in which was much needed and veey much appreciate it

of luggage storage for early check in or late check out

changes lights in the shower, dual shower faucet options really nice, early check in, great location, comfy

the room had all of the essentials and we were able to check in early and in doing so were accommodated with a handicapped accessible room so i assume our was

the gym is decent

very early check in no problem, location close to a lot of stuff

requested early check in due to having to go to a play around check in time

were able to accommodate an early check in & a late check out

shower isn't really separated from the sleeping area, so with kids it was a little awkward, especially since there was a big floor mirror that looked right

everything was perfect and i love that they have a bar and a pool table

wonderful location! i really enjoyed my stay. thank you for the early check in!

i wish the early check in was complementary.

was friendly and we were able to get an early check in and luggage storage after we checked out

com for an early check in and a room on a higher floor

was lucky and was able to get early check in at no charge because my room was available

we asked for early check in, they asked for $50 which we rejected

also helpful note you can store your bags at the desk if you don't want to pay for early check in/out

early check in was available for $25

thank jesus for accommodating my early check in request and the room with the nice view

but amazingly they already had our room ready and prepped and we did not need to request for early check in or pay anything extra

the early check in requested was granted which allowed the full day to discover the city

we were allowed to do an early check in with no issues..

very clean. gave us early check in for no extra charge

early check in

they accommodated our early check in without an issue

desk was very friendly and accommodating to our early check in

i liked the hotel gym as well

the hotel restaurant and bar were convenient