paid $40 extra for early check in which they only took cash

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

emailed the property several times regarding an early check in they responded and i confirmed the time

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

room was nice, the beds were comfortable, the gym was outstanding compared to other places i’ve

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

free parking, free gym access, free breakfast, and room was very good

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn’t sleep one night it was 1 am and i kept hearing banging and i ask for assistance

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

loved this hotel - the opera house hotel is a hidden gym in the bronx new york area

early check in was much appreciated

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

privacy, cute and classic. the kitchen in the room was handy

i loved having a kitchenette and used it for cooking dinner and breakfast

beds small kitchen good size room nice building not your usual box like some hotels

we arrived early and were pleasantly greeted and allowed to early check in

great breakfast

breakfast perfect, good location, room clean.

was stated that there will be a gym however the room where it was supposed to be was completely empty

simple but very good and tasty breakfast

so accommodating with an early check in

small room for 1 adult and 2 kids and no room for luggage

we just needed a comfy place to sleep while visiting our kids

my kids love the place - so fancy

location for visiting kids, friendly staff, clean room

early check in

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

breakfast could have had a few more choices.

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

coffee was good, didn’t eat anything as not a breakfast person

we especially appreciated the early check in and proximity to the airport

i had an early check in and when i arrived, my room had not been cleaned but they switched me to a new room

the staff was super accommodating with early check in as well as late check out

was very helpful at all times and easily facilitated an early check in

the staff was super accommodating with early check in as well as late check out

we were also supposed to have early check in as a member, but the room was not available

early check in was wonderful

asked for early check in and room still not ready until 30 minutes past normal

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

very close to the school and they helped me with an early check in.

early check in was good!

was great and the buffet breakfast was amazing every time

some ladies were rude to our young kids

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

helpful staff. cozy dining area. late check out hours.

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

we could do an early check in at 9

the room was very clean with lots of fresh linens and towels and the kitchen was well equipped with dishes, coffee and

5 hours before my check in time but she allowed me early check in

so i had to pay $40 for an early check in

i asked for early check in and they readily accommodated me

with breakfast

also, free airport shuttle for laguardia

we were able to get an early check in which was great

my room was ready early and was granted an early check in

did not eat breakfast.

the room has a small kitchen

the room was nice and spacious with a kitchenette

they helped us with very early check in and there was no any problem with luggage storage

early check in

we also use the gym downstairs and it was great for a hotel gym

and came with my little kids, i pleading, they decided to offer me kings bed for four people, i slept on the

no children in the gym nobody at the reception desk after 12 midnight.

great host gave me early check in very

length time of breakfast should extend till 10am daily and 1030am on weekends

facilities were clean, thermostat and bathroom fixtures worked well, and breakfast was the best i’ve ever had at a hotel

breakfast was a plus, specially traveling with kids

the gym is not worth even mentioning

they met our request for an early check in

great location good staff, room service good

no room service but i know that is covid related. hallways are a bit tight.

was fantastic, room service great, room upgrade pretty sweet

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

early check in and nice staff

they were able to accommodate an early check in, have shuttle service to and from airport, gym with plenty of cardio machines and

bar & restaurant on lower level which was very

clean and stylish room with everyting yoh need and free shuttle to airport

free shuttle service to the airport , pleasant staff, food was

comfortable bed, nice bathroom, accommodated us for an early check in

amazing balcony ! great room service and reception

room service food was good but not warm

the hotel restaurant was delicious and room service was prompt

e of the reasons i booked there)

allowed us early check in (fee ) and late check out

clean bar was great, parking wasn t bad clean

rooms and the great view of the city from our balcony, and also the rooftop bar was very nice with good

at the top floor bar were outrageously expensive

liked this property they was very friendly and caring the room was lovely loved the room service and the view of the city was just amazing really nice

nice place to stay and very accessible to the subway the room was ready for early check in

free coffee. gym

i understand it's quite new so the gym / restaurant aren't up and running yet but it was a great price and we're happy we stayed there

wifi reception was quite weak inside the room and treadmills in the gym don't work.

gym inadequate.

close to the subway. allowed an early check in.

, staff should be careful with this and ensure it’s closed and families should be cautious with kids

breakfast was nice and had different kids of pastries, yogurts (i went to eat early)

their kids always jumping, screaming, and running

every early morning, you wake up with kids screaming from the playground next to the hotel

to drag my luggage between 2 different reservations (i was not able to to keep the same room and early check in did not work)

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

the staff was very helpful and helped us with an early check in

the gym facilities were excellent - a wide variety of classes & equipment were offered, this definitely

have a fitness center, swimming pool, spa therapy, small shop to buy food

i was able to do early check in and was kindly helped when i left my key in my

early check in

clean rooms, great location, easy and early check in

had an early check in and very friendly staff who were quick to help when we had a heating issue

location was good. early check in useful

were charged for early for an early check in for checking in at 10

allowed us early check in for $10/hr

early check in without any problems

the time of check in, i showed the documentary proof for early check in policy through booking

allowed early check in

location. early check in. everything was perfect

no minibar at the room. no early check in

location early check in flexible to non refund booking

ven the long haul flight to get to nyc) - instead of the bookings

you allowed early check in which was appreciated. the lobby staff were great

was good, main areas a were spacious and comfortable, shuttle to airport was timely, early check in and kate

hotel accommodated us with early check in and late check out

early check in great breakfast

close to airport. clean allowed early check in and out

was given the option for early check in i choose that option however when i got there the woman at front desk stated it's

with early check in, very friendly and helpful housekeeping staff

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

room (with kitchen and full size fridge freezer); superb service - maids, doormen, everyone; excellent (+)pet friendly, great gym/pool and has a great kitchen (+)people, the location and indeed the two-bed-room suit with kitchen (-)all brilliant - we booked a park view suite and only found out we had a kitchen after 4 (+) suite is well equipped, including small kitchen area (+) this luxurious suite included a kitchen with a full set of dishes china silverware and a gorgeous subzero refrigerator it had a (-)sensitive fire alarm - they provide a kitchen in the suites but unfortunately should you cook anything (i mean anything at all) the alarm (+)room service,the size of the suite,the electronic lights and shades,the stocked kitchen in the suite and the view of centrsl park (+) suite gives you a good feel: spacious, comfy, has a kitchenette, high ceiling, amazing views, best location steps from the central park, 3 star (+)wonderful location, excellent service, tiny kitchen inside room

the gym is excellent

we ordered the most delicious room service for breakfast and the best eggs benedict that was so

we arrived early and were able to get early check in

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

stayed in a 1 bedroom suite with our 2 kids

location was good. room was spacious. early check in was appreciated.

the night in the city because of the snowstorm and the hotel was able to accommodate my need for early check in as i was coming off from work that morning

we arrived several hours before check in time and were accommodated early check in, which was very appreciated

i appreciated the late check in and late check out, as it fit my schedule great

the gym has a wide variety of equipment

staff were exceptional-accommodated an extra early check in and always smiling

shout out to stewart on the bar

location a bit noisy, slow elevators, no gym in premises

at 7am with knocks on the door and the phone ringing for room service i did not order

friendly and helpful staff great location very comfortable excellent food good bar and restaurant will definitely

location and the fact that they allowed me a one hour early check in.

flexibility in terms of early check in and late check out, comfortable room

we'd messaged ahead to enquire about early check in, but never got a reply

the wifi wasn

cannot use wifi some facilities are broken or almost broken

staff, early check in

was great and gave us early check in and room upgrade

early check in care in every details

the gym was small but wasn’t busy

i have kids so it makes it easier :) the room is clean specially the bathroom even the smallest room

they were kind enough to allow us early check in without any pay

great location ! early check in for free! we landing 5am

free wifi in rooms (every hotel should do this (+)very poor service i had no serive the whole time. wifi is 5$ a day (+)location is excellent, the room was clean, the bed was comfortable, the wifi was very reliable and the lounge/restaurant area was quite ok (+) the free wifi worked a treat (+)and comfortable rooms, generally good wifi, conveniently close to queens plaza and queensboro plaza stations (+)location near two subway stations wifi was great (+)- superb location, easier to get to by various subways. - powerful shower. - decent wifi. (+)-good wifi -clean -nice front desk staff (-)was a problem i with the wifi connection i had to go several times to the lobby for help i (+)was great , housekeeping are pretty awesome ladies and the manager was very helpful comfy bed , wifi was great as

i enjoyed using the gym daily, which was kept very clean

we had to remind them few times for room service