the customer service was great and i was able to do early check in

the staff accommodated our early check in and were very friendly

the breakfast was nothing exciting but you get what you pay for.

the room was huge which included a whole kitchen

very spacious plus kitchenette.

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

good location near metlife stadium - allowed early check in

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

the grab and go breakfast was enough as well

rooms were nice, comfortable and having small kitchen was great to cook quick meals

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast was great and we also had a newly renovated room

it's nice there was a gym available but it would have been more convenient if the gym was open at 5am instead of 6am

the camera in the laundry room. my privacy felt invaded

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

pool hours wish it was open later and earlier.

kids disappointed

the pool closed at 7pm instead of 8pm as stated on booking

i love the comfort of the room. i love breakfast.

very early check in no problem, location close to a lot of stuff

were able to accommodate an early check in & a late check out

requested early check in due to having to go to a play around check in time

they have a bar that is open nightly

my partner said the gym was great

wanted to charge $100 for early check in so we opted not to

love the breakfast every morning and the early check in option

staff told me before 10am i hv to pay early check in 100 usd

breakfast was ok-ish but they could have more healthy options like plain yogurt, fruit yogurt with

believe the breakfast can improve

anna expedited an early check in for me

pool was small but good for our 6 kids

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

there were a few choices for breakfast and all were of great value and the food was good

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2 adults so i go back to him and ask what did i pay for i go back to the booking and it

asked about early check in they made us pay an early check in fee cash

early check in,easy.

the gentlemen allowed early check in without any charges and advised on the bus

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

there was no place to keep luggage for early check in or checkout

the beds were comfy and we were allowed an early check in which was great after a night of travel

outside had a lot of wear and tear, almost looked abandoned. the breakfast just okay.

very clean, descent breakfast. staff super friendly.

it stated the pools and gym were opened and it wasn't

i was wondering why my emails about the gym were ignored, made sense because it is not operational

clean,if you ask they let you early check in

also charged us a $25 early check in fee

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

free coffee, tea, and water. gym and pool. secure parking.

the pool was small but perfect size for my two children

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

ammenities were also very nice,gym,pool,and breakfast area

the only thing that it could use some love was the pool it wasn’t clean

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

i had requested early check in when i booked and they double charged on my card.

no breakfast. tax was more than anticipated. staff were difficult to communicate with at times.

clean and comfortable connected to a restaurant for good breakfast

ii didn't eat breakfast.

didn’t have breakfast

early check in was good!

was great, from the comfort of the room, customer service, breakfast, location, free shuttle to the ferry, etc

room with kitchen and completed kitchen items, enough furniture, convenient shuttle service to the ferry,

everything at the gym was broken

you have to request room service 48 hours in advance

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

it was highly walkable for our family and we enjoyed the riverside park for the kids

no attempt to get us and early check in

early check in

was excellent and we got very early check in

they did an early check in for free and held our bags until about 3pm the day we left

week wifi in the room i started in the bed was close to the desk so i hit my foot in the chair

allow early check in for those traveling a day ahead to cruise from the manhattan

we had asked for an early check in prior to arrival and we were able to get in early as requested

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

got me in early check in

we have requested early check in if possible and they did their best to provide it

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

staff were very accommodating with early check in, late check out, holding luggage and providing directions

the staff helped us with early check in

picked it for the free breakfast and the fitness center but neither were available

early check in

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

everything just great cleanliness,value,location to ny breakfast.

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

very close to the school and they helped me with an early check in.

early check in was wonderful

ich is ok), but we were told to

we were also supposed to have early check in as a member, but the room was not available

asked for early check in and room still not ready until 30 minutes past normal

i asked for an early check in, i was not only accommodated but upgraded

very accommodating staff, allowed early check in at short notice. great location.

friendly and helpful staff, they were able to accommodate early check in and we were able to leave the luggage after check out for a couple of hours

we had an outside 2 pm event and i had called the hotel to pre arrange an early check in

she got us an early check in, then helped us with restaurants, then with packages, she was so thoughfull i was

they even accommodated us with early check in which was a lovely surprise as we were with our 2-year-old son

had requested and hoped for an early check in, 3pm

loved the late checkout and i was accommodated with an early check in for a few dollars extra

i called ahead of time and asked for early check in and joked around to give me the best view

all) kids friendly

early check in

clean rooms, great location, easy and early check in

asked for an early check in but they actually forgot about us and checked us in an hour and a half late

i was able to do early check in and was kindly helped when i left my key in my

location was good. early check in useful

staff was polite, super friendly, and even accommodated my last minute request for an early check in the day before

location… super comfortable beds… helpful staff… early check in and late check out.

grateful to get an early check in, so we could’ve on our way

super clean, friendly staff and they allowed me to do a early check in

great price, good location, comfortable, clean and friendly staff, always smiling and give me early check in ud83eudef6ud83cudffb will definitely come back

guaranteed my check in for 3 after expressing i wanted early check in

we also got an early check in and late check out due to our arrival flight from australia and late flight

reception are very well come and they let us do early check in

very nice hotel, good gym.

the lobby and the breakfast area are very small.

was super accommodating to our early check in and late check out so we wouldn’t have to store our luggage up the street due to

the hotel allowed us early check in and late checkout so we really enjoyed our stay fully!

got lucky with early check in, but is not guaranteed even per advanced request

she permitted an early check in and late check out ~ which made it so that we truly enjoyed our stay at cassa

were very willing to help with early check in

arrived at 8 am after a red eye from west coast - many thnks for the early check in, it had been a difficult trip and that made all the difference

i requested an early check in and was able to get it

of requesting early check in wasn't possible till 3p after a 20h flight

asked for early check in starting from 10am

i requested early check in and it was met with ease

flexible early check in / late check out or store your luggage s

got in earlier than check in time and they got our room ready soon for an early check in

it was raining too we arrive at 2 and there was no early check in for anyone and asked us to come back at 4

price early check in

staff was courteous, and offered an early check in since our room was ready

i asked for early check in because my husband is not feeling well and staff are very understanding and

easy and early check in, holding bags after check out, friendly informative staff, great location, safe and

they were able to accommodate an early check in which was really great

i asked for an early check in prior to my arrival

although they did not allow early check in, they did allow us to drop off our luggage

thanks a lot for allowing early check in help a lot

accommodating an early check in and looked after bags on check out

location was great. early check in and complimentary snack and drinks were very kind.

early check in without paying extra was not accepted

early check in