i had requested early check in when i booked and they double charged on my card.

thought breakfast was included but not

the breakfast is not included!

there was no breakfast offered but the hotel was close to the advent were we were going to.

didn’t have breakfast

they gave me an early check in

bar was closed till 5 pm

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

lovely staff and very friendly bar staff

the gym

it was great. very helpful with early check in. great location for our purposes

great staff, early check in, and a free room upgrade.

i wasn’t accommodated with an early check in

i was guessing in the kitchen area

clean, bathroom ceiling heater, kitchen, good helpful staff. beautiful landscaping.

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

pool closed too early

the pool closed at 7pm instead of 8pm as stated on booking

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

the hotel offered a shuttle to american

was super clean , breakfast included , laundry gym

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

clean, modern and great breakfast

the staff accommodated our early check in and were very friendly

the customer service was great and i was able to do early check in

price is good and the kitchen is convenient

i ended up not taking advantage of the breakfast only because i never woke up early enough lol

fact the has a little kitchen,that does help alot for trips too cook ur own stuff saving money in food

desk really good, i request early check in and she help me , and its really pet friendly hotel

my husband went to the gym and he said it was good

the coffee and breakfast was good, and i liked the couch area in the room, and i liked the little bar next to check in to get a drink before going up to the

specifically chose the hotel because it has a swimming pool

a bar next to reception.

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

good location near metlife stadium - allowed early check in

the kitchen was so helpful since we have a baby.

breakfast was disappointing

they are also accommodating as they can be when i request early check in

the cleanliness and the delicious breakfast.

wish they offered plant based or vegetarian options for breakfast

it did not feel safe and comfortable for family with young kids

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

it had a fridge. staff was were very friendly. offered early check in and late check out.

the room was very clean and i love the small kitchen area.

about our first night is that one the room next to ours, there was a loud party with younger kids, knocking on our door, loud music and loud talks

it was like a lumpy pile of laundry

would not have pleasant if my kids were with me

we needed to have early check in to prepare for a funeral and they were very accommodating

the gym was a nice surprise too

very safe zone for kids and elderly

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

love the late check out

early check in, the price

they allowed early check in

they accommodated my early check in request

room rate was to high -nothing was open no bar, pool or gym not enough staff to clean up would not stay here

i was glad that the gym was open,but by reservations wish was understandable due to covid.

requested early check in due to having to go to a play around check in time

were able to accommodate an early check in & a late check out

very early check in no problem, location close to a lot of stuff

the pool was very

location is good and pool

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

the kids loved it

they loved even more when they allowed them in the swimming pool for 1 hour all for them selves

breakfast was great, the room were clean with lots of space and storage

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

love the breakfast every morning and the early check in option

staff told me before 10am i hv to pay early check in 100 usd

wanted to charge $100 for early check in so we opted not to

nice heated pool, also small nice gym

there was just one treadmill at the gym.

anna expedited an early check in for me

loved having the pool and hot tub after a long day of travel

there no sign that says hilton garden inn they charge breakfast

the pool & hot tub!

close to new york, indoor pool, free parking and free internet

easy check in and was able to get early check in

the walls are thin, could hear neighbors, especially their kids

the swimming pool was fun for my families! we were here for a hockey event.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool,

pool hours should go 24 hrs for guests we arrived 30 min before pool closed and left early

the staff was very accommodating and in a pinch allowed early check in

great location. free breakfast was amazing

booked a studio apartment set-up, which means we had an entire kitchen (stove, oven, refrigerator, etc

modern hotel, good breakfast, less pricy than manhattan and just next to a train station

excellent room layout, location and breakfast

for tv didn t work, no early check in

i missed my flight coming home and they accommodated me with another room with early check in as well

clean, spacious room. staff went out of their way to be helpful with early check in.

) scarlet and nicole especially were so kind and accommodating when i asked for early check in after a looooong night at the airport

early check in

courteous service and favor granted on our request in early check in

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

convenience of stay and early check in but nothing else.

i was not feeling well and asked for early check in meaning at 2 pm, despite of this checked in at 5 pm

accommodated our early check in. front desk very nice.

pricey breakfast

area ac not working for most of my stay, so poor staff working in incredibly hot conditions

d gym was a sauna

the beds were comfy and we were allowed an early check in which was great after a night of travel

very clean, descent breakfast. staff super friendly.

good breakfast, clean bedroom

love the breakfast

breakfast was good

also charged us a $25 early check in fee

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

clean,if you ask they let you early check in

free coffee, tea, and water. gym and pool. secure parking.

helpful staff,the beds are very comfortable, nice swimming pool

there was no place to keep luggage for early check in or checkout

the gentlemen allowed early check in without any charges and advised on the bus

early check in,easy.

asked about early check in they made us pay an early check in fee cash

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

convient location and allowed early check in

pool was good

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is poor , no exception for late check

there is a pool there that doesn't even open up anytime of year, common sense dictates that that is such a

- very friendly staff breakfast provided on site bar very close to a kfc comfortable bed spacious room i believe they have different style rooms