the customer service was great and i was able to do early check in

the staff accommodated our early check in and were very friendly

the breakfast was nothing exciting but you get what you pay for.

the room was huge which included a whole kitchen

very spacious plus kitchenette.

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

good location near metlife stadium - allowed early check in

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

the grab and go breakfast was enough as well

rooms were nice, comfortable and having small kitchen was great to cook quick meals

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast was great and we also had a newly renovated room

it's nice there was a gym available but it would have been more convenient if the gym was open at 5am instead of 6am

the camera in the laundry room. my privacy felt invaded

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

pool hours wish it was open later and earlier.

kids disappointed

the pool closed at 7pm instead of 8pm as stated on booking

i love the comfort of the room. i love breakfast.

very early check in no problem, location close to a lot of stuff

were able to accommodate an early check in & a late check out

requested early check in due to having to go to a play around check in time

they have a bar that is open nightly

my partner said the gym was great

wanted to charge $100 for early check in so we opted not to

love the breakfast every morning and the early check in option

staff told me before 10am i hv to pay early check in 100 usd

breakfast was ok-ish but they could have more healthy options like plain yogurt, fruit yogurt with

believe the breakfast can improve

anna expedited an early check in for me

pool was small but good for our 6 kids

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

there were a few choices for breakfast and all were of great value and the food was good

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2 adults so i go back to him and ask what did i pay for i go back to the booking and it

the beds were comfy and we were allowed an early check in which was great after a night of travel

very clean, descent breakfast. staff super friendly.

hotel is very clean and includes breakfast

breakfast was unique (gluten free vegetarian, & is never had eggs cooked that way)

outside had a lot of wear and tear, almost looked abandoned. the breakfast just okay.

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

asked about early check in they made us pay an early check in fee cash

there was no place to keep luggage for early check in or checkout

early check in,easy.

the gentlemen allowed early check in without any charges and advised on the bus

clean,if you ask they let you early check in

also charged us a $25 early check in fee

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

free coffee, tea, and water. gym and pool. secure parking.

the pool was small but perfect size for my two children

i had requested early check in when i booked and they double charged on my card.

didn’t have breakfast

-hop right next ud83dudeaa and great breakfast

no breakfast. (ihop next door)

there was no breakfast offered but the hotel was close to the advent were we were going to.

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

wish the pool was warmer . otherwise kids loved it.

i like they have a indoor pool and gym that's open.

breakfast wasn’t as great as usual

beautifull modern clean the pool everything

early check in was good!

was great, from the comfort of the room, customer service, breakfast, location, free shuttle to the ferry, etc

room with kitchen and completed kitchen items, enough furniture, convenient shuttle service to the ferry,

everything at the gym was broken

you have to request room service 48 hours in advance

was excellent and we got very early check in

they did an early check in for free and held our bags until about 3pm the day we left

no attempt to get us and early check in

early check in

room service, breakfast area was very small every morning long queue and if we decide to have

allow early check in for those traveling a day ahead to cruise from the manhattan

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

got me in early check in

we had asked for an early check in prior to arrival and we were able to get in early as requested

we have requested early check in if possible and they did their best to provide it

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

there was an endless supply of clear filtered water in the gym, so l could remain completely hydrated for free, and the exercise equipment was brand new and i

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

staff were very accommodating with early check in, late check out, holding luggage and providing directions

the staff helped us with early check in

picked it for the free breakfast and the fitness center but neither were available

early check in

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

everything just great cleanliness,value,location to ny breakfast.

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

friendly and helpful staff, they were able to accommodate early check in and we were able to leave the luggage after check out for a couple of hours

very accommodating staff, allowed early check in at short notice. great location.

she got us an early check in, then helped us with restaurants, then with packages, she was so thoughfull i was

i asked for an early check in, i was not only accommodated but upgraded

also loved the early check in and 12pm checkout

very close to the school and they helped me with an early check in.

we were able to get an early check in and were given two beds when we asked even though we had a king reservation

ich is ok), but we were told to

we were also supposed to have early check in as a member, but the room was not available

early check in was wonderful

they even accommodated us with early check in which was a lovely surprise as we were with our 2-year-old son

had requested and hoped for an early check in, 3pm

loved the late checkout and i was accommodated with an early check in for a few dollars extra

i called ahead of time and asked for early check in and joked around to give me the best view

all) kids friendly

guaranteed my check in for 3 after expressing i wanted early check in

reception are very well come and they let us do early check in

we also got an early check in and late check out due to our arrival flight from australia and late flight

good location close to path to new york friendly helpful staff comfortable beds good breakfast

gym did not allow to enter for me and my 15 years son telling it's allowed from 16 years.

check in staff were friendly and were kind enough to allow early check in

location… super comfortable beds… helpful staff… early check in and late check out.

grateful to get an early check in, so we could’ve on our way

great price, good location, comfortable, clean and friendly staff, always smiling and give me early check in ud83eudef6ud83cudffb will definitely come back

super clean, friendly staff and they allowed me to do a early check in

waited all day for an early check in aftet a long flight apparently management allow double booking of rooms and rooms

clean rooms, great location, easy and early check in

location was good. early check in useful

would not allow early check in without a 50 dollar surcharge, for 2hours earlier

i was able to do early check in and was kindly helped when i left my key in my

was super accommodating to our early check in and late check out so we wouldn’t have to store our luggage up the street due to

the hotel allowed us early check in and late checkout so we really enjoyed our stay fully!

got lucky with early check in, but is not guaranteed even per advanced request

she permitted an early check in and late check out ~ which made it so that we truly enjoyed our stay at cassa

were very willing to help with early check in

arrived at 8 am after a red eye from west coast - many thnks for the early check in, it had been a difficult trip and that made all the difference

i requested an early check in and was able to get it

of requesting early check in wasn't possible till 3p after a 20h flight

asked for early check in starting from 10am

i requested early check in and it was met with ease

very close to path station, early check in available.

staff is extremely kind and helpful. room was ready for early check in. very clean!!

location, friendly staff, comfortable bed , decent breakfast

distance from manhattan can be demanding when you have kids: at the end of the day, the path train (about 20 mins from 33rd to newport) is quite boring

more seating in the breakfast area.

although they did not allow early check in, they did allow us to drop off our luggage

easy and early check in, holding bags after check out, friendly informative staff, great location, safe and

they were able to accommodate an early check in which was really great

early check in.

i asked for early check in because my husband is not feeling well and staff are very understanding and

thanks a lot for allowing early check in help a lot

accommodating an early check in and looked after bags on check out

location was great. early check in and complimentary snack and drinks were very kind.

early check in without paying extra was not accepted

early check in