desk really good, i request early check in and she help me , and its really pet friendly hotel

the pool was out of commission :( and the visit was so short ! can’t wait to go back !

i feel the espresso bar also added extra value to the hotel as well

morning breakfast

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

they gave me an early check in

the pool and gym was open

i had my four grandchildren with me and we had to eat in the bar area for

lovely staff and very friendly bar staff

i like the bar in the lobby and the staff was nice.

we needed to have early check in to prepare for a funeral and they were very accommodating

it’s 9pm and we just checked in with 2 devastated kids

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

very safe zone for kids and elderly

the gym was a nice surprise too

they are also accommodating as they can be when i request early check in

lobby, gym, breakfast area are well kept and updated

very clean and spacious amazing staff quiet gym inside property

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

the cleanliness and the delicious breakfast.

easy check in and was able to get early check in

the swimming pool was fun for my families! we were here for a hockey event.

very clean front desk was very friendly and we loved the hot tub and pool

the restaurant and bar are staffed with friendly, hard-working people

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool, they had a

early check in

breakfast choices

the kitchen! convenience to shopping.

liked the location, the staff and facility but i felt that the breakfast could be improved instead of packaged food

the ability to do laundry and vending machine although it had little selection.

i had requested early check in when i booked and they double charged on my card.

clean and comfortable connected to a restaurant for good breakfast

ii didn't eat breakfast.

didn’t have breakfast

the breakfast is not included!

convient location and allowed early check in

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

- very friendly staff breakfast provided on site bar very close to a kfc comfortable bed spacious room i believe they have different style rooms

there is a pool there that doesn't even open up anytime of year, common sense dictates that that is such a

excellent customer service, even allowing me as a courtesy early check in

convenience of stay and early check in but nothing else.

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

courteous service and favor granted on our request in early check in

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

the pool wasnt open

pool was only open until 7pm.

hours were short and started late at 10 am and pool was too cold for little kids to swim not alot of options for

gym and pool were small, but enjoyable

was great - i needed an early check in and late check out, and they were very accommodating

was great - i needed an early check in and late check out, and they were very accommodating

there was also not enough parking

free parking

fitness center very good, but not terrific

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

was super clean , breakfast included , laundry gym

great to have tea and coffee available and the small gym

great breakfast

the hotel offered a shuttle to american

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

pool area was freezing cold

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

maybe it's because there seemed to be a lot of kids around

no hot breakfast

the staff accommodated our early check in and were very friendly

the customer service was great and i was able to do early check in

i liked that there was laundry on site the location and the fact none bothered me

great place with a kitchenette so saves on take out

unfortunately, the breakfast was very limited

good location near metlife stadium - allowed early check in

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

i didn't have breakfast i slept in

the room the bed kitchen set up bathroom super clean and comfy

arrived at two, and even though i requested early check in, i had to wait until after three

the gym was very very small

hotel was clean and breakfast was fine

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the eggs ran out and the kitchen attendant was watching tv - the eggs

small gym.

great staff, early check in, and a free room upgrade.

it was great. very helpful with early check in. great location for our purposes

i wasn’t accommodated with an early check in

their pool was nice and warm and the hot tub was warm warmer

from the staff welcoming us to the room to the delicious breakfast, all was excellent

requested early check in due to having to go to a play around check in time

were able to accommodate an early check in & a late check out

very early check in no problem, location close to a lot of stuff

shower isn't really separated from the sleeping area, so with kids it was a little awkward, especially since there was a big floor mirror that looked right

all the offered activities for kids

love the breakfast every morning and the early check in option

staff told me before 10am i hv to pay early check in 100 usd

wanted to charge $100 for early check in so we opted not to

nice heated pool, also small nice gym

breakfast was superb