of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

you pass by the breakfast buffet on the way there that also opens at 6a

the breakfast was great and shuttle service was amazing

the camera in the laundry room. my privacy felt invaded

next to laundry room

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

pool closed too early

breakfast was terrific, and so was the location

pool was only open until 7pm.

the pool wasnt open

the staff accommodated our early check in and were very friendly

the customer service was great and i was able to do early check in

unfortunately, the breakfast was very limited

like that fact they had a full kitchen we booked the queen suite but was to small for our 4 person family so we ended up staying

you take your own trash/laundry out to the end of the hall

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

good location near metlife stadium - allowed early check in

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

the grab and go breakfast was enough as well

breakfast was minimal

very early check in no problem, location close to a lot of stuff

were able to accommodate an early check in & a late check out

requested early check in due to having to go to a play around check in time

they have a bar that is open nightly

my partner said the gym was great

wanted to charge $100 for early check in so we opted not to

love the breakfast every morning and the early check in option

staff told me before 10am i hv to pay early check in 100 usd

breakfast was ok-ish but they could have more healthy options like plain yogurt, fruit yogurt with

believe the breakfast can improve

anna expedited an early check in for me

pool was small but good for our 6 kids

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

there were a few choices for breakfast and all were of great value and the food was good

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2 adults so i go back to him and ask what did i pay for i go back to the booking and it

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that’s going

wish the pool was warmer . otherwise kids loved it.

breakfast was great, the room were clean with lots of space and storage

asked for a late check out

asked about early check in they made us pay an early check in fee cash

early check in,easy.

there was no place to keep luggage for early check in or checkout

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

the gentlemen allowed early check in without any charges and advised on the bus

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

clean,if you ask they let you early check in

also charged us a $25 early check in fee

you need free hand weights in your gym

gym and pool weren’t usually open until 9 am

the beds were comfy and we were allowed an early check in which was great after a night of travel

great staff, nice room, good breakfast

they have a gym that they do not allow guests to use

love the breakfast

i was wondering why my emails about the gym were ignored, made sense because it is not operational

early check in was good!

clean, on site garage parking

gym didn t have any towels or cleaning wipes in the dispenser. it also lacked air.

hotel has a kitchen

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

early check in

breakfast and we had a room with a king bed and a balcony overlooking the water and nyc for only 10

room was huge with a spa which was great

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

liked that the spa was right up the road easy drive to get there

i had requested early check in when i booked and they double charged on my card.

ii didn't eat breakfast.

didn’t have breakfast

there was no breakfast offered but the hotel was close to the advent were we were going to.

clean and comfortable connected to a restaurant for good breakfast

i needed an early check in on 2 rooms near each other and the team made it happen

courteous service and favor granted on our request in early check in

convenience of stay and early check in but nothing else.

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

early check in, luggage storage our last day, complementary coffee

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

too less room if you traveling with kids

early check in was wonderful

ich is ok), but we were told to

very close to the school and they helped me with an early check in.

asked for early check in and room still not ready until 30 minutes past normal

we were also supposed to have early check in as a member, but the room was not available

we had asked for an early check in prior to arrival and we were able to get in early as requested

we have requested early check in if possible and they did their best to provide it

allow early check in for those traveling a day ahead to cruise from the manhattan

got me in early check in

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

they did an early check in for free and held our bags until about 3pm the day we left

was excellent and we got very early check in

early check in

no attempt to get us and early check in

the best for value with the breakfast and wifi included

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

staff were very accommodating with early check in, late check out, holding luggage and providing directions

the staff helped us with early check in

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

breakfast is mediocre, however we liked it.

early check in

asked for an early check in but they actually forgot about us and checked us in an hour and a half late

i was able to do early check in and was kindly helped when i left my key in my

location was good. early check in useful

would not allow early check in without a 50 dollar surcharge, for 2hours earlier

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

the staff was very helpful and helped us with an early check in

to drag my luggage between 2 different reservations (i was not able to to keep the same room and early check in did not work)

the pool and gym closed at 5.

gym and position close to central part

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

with early check in, very friendly and helpful housekeeping staff

staff went out of their way to make it a good stay from the front desk, concierge, room maids and gym staff

my kids first time to new york and we picked the perfect location to go see everything we came for

room service half an hour late & nobody cared

great price, good location, comfortable, clean and friendly staff, always smiling and give me early check in ud83eudef6ud83cudffb will definitely come back

stuff gave us early check in, it helps us a lot, specially we came from canada in the morning

grateful to get an early check in, so we could’ve on our way

staff was polite, super friendly, and even accommodated my last minute request for an early check in the day before

early check in when the room is available.

and the staff automatically allow us early check in so we can rest

we had an outside 2 pm event and i had called the hotel to pre arrange an early check in

i asked for an early check in, i was not only accommodated but upgraded

also loved the early check in and 12pm checkout

she got us an early check in, then helped us with restaurants, then with packages, she was so thoughfull i was

price early check in

it was raining too we arrive at 2 and there was no early check in for anyone and asked us to come back at 4

got in earlier than check in time and they got our room ready soon for an early check in

flexible early check in / late check out or store your luggage s

staff was courteous, and offered an early check in since our room was ready

loved the late checkout and i was accommodated with an early check in for a few dollars extra

had requested and hoped for an early check in, 3pm

i called ahead of time and asked for early check in and joked around to give me the best view

they even accommodated us with early check in which was a lovely surprise as we were with our 2-year-old son

you need to beg for room service. 2 days of no room service.

early check in and friendly service

very clean. gave us early check in for no extra charge

thank jesus for accommodating my early check in request and the room with the nice view

we were allowed to do an early check in with no issues..

but amazingly they already had our room ready and prepped and we did not need to request for early check in or pay anything extra

she permitted an early check in and late check out ~ which made it so that we truly enjoyed our stay at cassa

the hotel allowed us early check in and late checkout so we really enjoyed our stay fully!

got lucky with early check in, but is not guaranteed even per advanced request

even i asking them about early check in and telling the time that i’ll arrived, nobody told about the fact that the

was super accommodating to our early check in and late check out so we wouldn’t have to store our luggage up the street due to