small-medium size gym with everything we needed

the spa amazing, the food amazing the room amazing

the spa was fabulous and so was the food

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

good breakfast, good wifi

easy to find and excellent car parking

the breakfast menu is extensive

d good value) food in the restaurant, nice cooked breakfast

reception asked us to go into the bar area,which was decorated beautifully

our room was on the front and had a sea view

wifi is provided for free

parking

modern and clean , bar obviously a plus point , staff wonderful and engaging , nice friendly

bar onsite, scenic grounds of the countryside

negative is the tv channels were a little dated and poor wifi connection but not really a necessity for me

the room service options after 10pm

wifi signal was poor, which is surprising in a hotel of this quality and definitely needs upgrading

setting just outside durham, plenty of parking available and well kept grounds

not relaxing as kids swimming lessons taking place

located, friendly staff, clean comfortable room, well lit, there’s a spa/swimming pool/gym on site aswell

facilities staff couldn’t do enough for you we will use it next year for a golf trip

breakfast and additional facilities are in the other locations and while you are with a small kids running out of building meaning you need to be fully dressed and in pushchair which is really

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

our stay, staff were so helpful allowing us early check in

maybe a link for deals with the golf club for residents

knights restaurant and library bar very pricey for us .

also noted a nice golf course 5 mins walk down the avenue, looked nice

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

there is a decent golf course next door too if you like playing

good free wifi

excellent parking

room was clean, happy staff and plenty of secure parking

bedroom was a long way to walk with many stairs. wifi not very strong

character property with a roaring fire on entry, comfy sofas in the bar and lounge

about this hotel deserves 5 stars from the friendly reception team to room service the room we had was spotless and comfortable the breakfast was fabulous so all aspects

cluding amazing food from room service)

the room the bar the restaurant were all very good

the gym was clean and the breakfast was ideal

ich happens) but there was no other option apart from

wifi very good

top shelf accommodation, off-street parking, staff with great attitudes.

would be nice if there was room service or something

screaming kids running up & down the corridors, slamming doors

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

have breakfast

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

with the breakfast, which was described as “fabulous” in the pre visit

and peaceful set in a countryside setting a 10 minute drive into hartlepool also the excellent breakfast we chose the full english which does set you up nicely for the day if you want value for

building, excellent rooms, extremely helpful staff and great room service out of hours

good wifi

i requested early check in and luckily a room was available

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

d just one pack of two biscuits each day)

gym just what i needed wifi fast

the pool and gym we used the pool every day

grand kids dessert was not as described, brought it then asked if we need a spoon

small problem with room service we ordered, the menu didn t say it included very spicy sauce and we ordered for my

location, excellent gym and pool and the staff were very helpful

easy to request late check out even after we had checked in

had use of the pool and spa facilities

the wifi was intermittent and is essential for a business trip

to town centre and durham cathedral i did not have breakfast the swimming pool was excellent car parking good safe and accessible friendly efficient and helpful

lovely bar and rooms. spa is lush. staff lovely

lovely breakfast and lots of little extras to make our stay special

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

the breakfast was sent to the room and included yoghurt, fruit and fresh bakery produce

breakfast was nice, continental but catered to my gluten / dairy free needs so well ☺️ was nice

the kids loved the fact you can sit down in the shower cubicle

modern design, room was decorated beautifully and the bar and restaurant facilities were exceptional

couldn't get wifi in the room.

liked that there was a good bar on site that served meals

welcoming reception, comfortable rooms and lovely bar area and restaurant

i had to buy one of each pack of crisps and the staff took an order for room service from the adjoining bar/ reateraunt and 35 mins later told sorry we aren't doing food

the staff sometimes come across rood when asking for room service

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

the desk was very well positioned for doing some work on my laptop with very good wifi

we also ate dinner in there once and got room service, food was good

helpful, our labrador was made welcome, our room was clean and comfortable, we had dinner in the bar area which was delicious, breakfast was amazing - lots of choice for gluten free customers -

location and quick parking late check out at 12 ...

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

food in thai restaurant exceptional and nice bar downstairs for drinks

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

bed was very comfy, wifi was good, service was great, parking outside the hotel

good parking, excellent wifi, tasty breakfast

location and beautiful view. song birds right outside window. laundry service.

soon as i arrived i was impressed, there was plenty of parking

and then helped me connect to wifi

didn't fancy eating the menu on offer in the bar area

the spa facilities are excellent, bar lovely and cosy with a good selection, the staff were very

bath and a shower a safe and was very clean and bar was cosy

didnt get a chance to use the pool area either but again i have used it before and its great for kids

is great with great beach walks and a spa gym swimming pool jacuzzi steam room and sauna

if they did room service, this place would be fantastic, but at the moment, they don t.

plus ample free parking

in the evening the bar was lively and well stocked with plenty of seats inside and out

parking

room service would have been nice, would have preferred to have had dinner on my terrace rather

room service was brilliant, food was delicious

staff, great menu options for room service nd really good food, bed was very comfortable, room and bathroom was spotless clean

used pool facilities very good

room was lovely and bright overlooking the golf course

ease of parking, plenty of room, gym facilities and pool are an excellent bonus

breakfast was lovely, plenty of choice and our room was light and airy, quiet at night even though

the breakfast was huge, well cooked and very tasty

staff, nothing was too much trouble (special thanks to the lovely night porter for the bar service)

breakfast was great

great bar , room snd breakfast

seems a bit mad to offer room service but not provide menus in the rooms!

room service was lacking on 2nd morning so all the wet used towels lay on the bathroom floor all

good parking

nice to have the pool and fitness facilities

great price. didn t use the gym however looked good

team were lovely - great with the kids (and the dog

good wifi signal

bar had a lovely atmosphere and plenty of areas to sit

we were asked if we want any room service, newspapers or a wake up call

and dinner was excellent along with the bar and evening entertainment

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

manager also met our request for early check in

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

bar staff and restaurant staff where great and friendly

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the drinks at the bar were a bit expensive

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

the restaurant and bar area are really comfortable and welcoming

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

noise from bar

the local customers in the bar and garden also made us welcome which made our stay even more welcoming

and furniture need updating in bar and restraunt full of stains and off putting , not sure what your sitting on

excellent breakfast

comfortable room lovely breakfast very friendly staff

good bar and lots of entertainments available

staff, clean rooms, decent bar and free parking

free parking and wifi was a bonus

under new. management t of the bar & cafe great staff made welcome as regular visitors

early check in and late check out

beds squeaked glasses and cutlery were dirty no wifi, in room or bar bar closed early the breakfast was shocking - 6

clean, well maintained, good location, bed comfortable, friendly staff, good parking.

parking , staff

risps / nuts )

large room, comfy bed, great shower, easy on site parking

we had a lovely breakfast too with all the hot options cooked fresh

was a++++, staff fantastic, grounds stunning, breakfast and evening meal was lovely and accomadated brilliantly for my vegan partner

the staff arranged an early check in which really helped me to get ready for my sons wedding

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

getting a drink at the bar was slow with only one member of staff on duty

of the amazing little town of sedgefield and had the pub downstairs has sport on tv and friendly bar staff

unfortunately the bar was closed to guests due to a private function which was fine.

continental breakfast being on a tray outside bedroom door, great location for the hotel and the bar menu and food was very cheap and fab value

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

debbie lovely restaurant plenty of parking discount of beamish

full english breakfast wasn't nice , room service was late ,

set in gorgeous parkland setting next door to golf course and activity centre

staff friendly - accommodated a late check out and were very helpful

room service and the food was fantastic, really enjoyed it

breakfast great

yet enough room for the other one, at breakfast hot food but cold plate, poor parking, bar & restaurant not

would had been good to have a bar - but not a real

the hotel bar had good local bitter

had hoped to dine and sit at the bar without going out

tv was tiny in such a big room, it wasn't linked up to wifi so limited channels

also free wifi which was great

parking can be a bit of an issue due to the central location but this is a generalisation not a

good wifi

clean room and easy parking space.

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

there is only this cottage and the nearby black horse beamish restaurant and bar that belongs to the same property

brilliant breakfast

the fish but i overheard one of the waitresses mention that there was some sort of crisis in the kitchen and they were all trying so hard to keep all of their customers happy that i kept quiet

the restaurant and bar are nice and the staff were really friendly and helpful

service time for food was frustrating breakfast and then dinner even though we booked table not ready and waited 20 mins then a long time

log fire and leather sofas to sink into in the bar area

location excellent and ample car parking space.

it was a nice touch giving us a welcome glass of champagne and cakes each, we had the option of breakfast being delivered to our room at no extra cost which we appreciated and was the best

many disabled car parking

breakfast was excellent and very plentiful.

golf availability was a bonus

ground floor room with patio doors leading to own parking space was outstanding

bar service was excellent, friendly and professional throughout our evening

parking can be difficult due to golf course next door

still get on wifi, have a beer and dinner and then a good nights kip

location and free parking was very good

free parking which is plentiful outside the hotel

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

the wifi is a tad slow but usable. parking can be tricky if it's busy.

early check in as most places won't let you in until after 16:00

how empty the bar was its amazing in there

the hotel was right on the seafront and the free parking was very useful

there is a bar and the prices are not high

parking arrangement not good

free parking

breakfast was exceptional and the team could not have done any more to make us feel welcome

staff kept the bar open longer for us

was amazing, huge spa bath

requested an early check in was no problem

the fact that the hotel offers room service was a huge positive for us as well, so we could eat in the privacy of our room

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

there was a gym to keep the other half occupied, breakfast was simple but catered for allergies very well

nice bar as well and bonus parking 5 pound a day but worth it key coded to get out always space would

wifi kept disconnecting

the staff are friendly as always and the room service was tasty and great.

not always manned and that you couldn t pay for room service over the phone and had to go down to collect it

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

great helpful staff lovely clean rooms fantastic wifi would stay again

had late check out and at 10am cleaner walked in ud83dude21

position of room . comfy bed. late check out time.

room service could have been extended to a later hour. by 10pm, nothing was available!

got room service and the food was really nice too

the courtyard for pre dinner drinks and bar are was very comfy

staff couldn t have been more helpful with check in/check out, room service etc

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,