clean comfy rooms. very quiet. excellent breakfast. very friendly staff and great food

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

with the breakfast, which was described as “fabulous” in the pre visit

and peaceful set in a countryside setting a 10 minute drive into hartlepool also the excellent breakfast we chose the full english which does set you up nicely for the day if you want value for

lovely breakfast served by lovely staff.

location, friendly staff, plenty of parking

was amazing - i travelled with my dog and they set me up my own table in the bar so i could eat with my pet

staff couldn't help enough the bar the bed very comfy very clean lovely and quiet best night sleep beautiful

nice and quiet hotel, courteous and friendly staff, excellent food including a quality breakfast

breakfast was so nice very helpful staff.would come back again next time i stay in hartlepool

gave us excellent early check in

would had been good to have a bar - but not a real

breakfast was lovely and after 2 days they knew what i liked

the staff where great and great breakfast options

ich was wonderful even on a dull day) plenty of parking

parking was excellent as was the communication

very friendly welcome and beautiful room. good parking. lovely view

modern and clean , bar obviously a plus point , staff wonderful and engaging , nice friendly

00pm and we were going to have a drink in the hotel bar before retiring, unfortunately the bar was not open and the staff were not on site, so we had

needs more life in the bar etc there’s so much potential for the hotel

friendly staff...reasonable bar prices...comfy bed big room.

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

the staff were very friendly, no problem getting a drink in the bar

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

of maintenance activities , restraint and pub brill , no one on staff for hotel had to go into bar to to get keys, hotel reception unattended ,guests neglected in favour of restaurant like the

large room, comfy bed, great shower, easy on site parking

not very good either in the room or bar area, no duvet cover on the duvet, no plugs in either the bath or

risps / nuts )

easy to find and plenty of free parking

the tv worked well and the wifi signal was excellent

ample parking a bonus

of access off a19 , car parking on site , huge room with spectacular views over beach and sea , comfortable bed , excellent

we were disturbed lots during the night with staff delivering room service to the guests opposite

wifi all good

small-medium size gym with everything we needed

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

the spa was fabulous and so was the food

the spa is out of this world - perfection

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

linked bar was good for refreshments at a very reasonable price

poor kitchen staff rushed off there feet.

the hotel accommodated my request for an early check in free of charge

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

large selection of breakfast items

the bar is well laid out with different seating areas, wine is well chosen and well priced

room size was fabulous and breakfast was delicious.

didn't know about in advance) where there were several pathways, a lovely surprise to walk before breakfast - and good the breakfast was

lovely bar and lounge area to relax in

breakfast area looked out over the beautiful lawns

let down by less than high speed wifi

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

breakfast was great - help yourself fruit & cereal etc

the bar was nice we had a few drinks before we went to our party it s such a lovely setting so well

amazing room, breakfast fab. restaurant and bar great too!

great food plenty of local specials, breakfast was perfect plenty of chose

just all round great place, even better if you have kids

the breakfast was tasty

atmosphere, room had everything, great tea making facilities plus biscuits and hot chocolate, wifi and a massive tv, plus lovely view of garden

spur of the moment so didn't use spa nor gym

the free wifi is also very good and is fast enough to stream movies and tv shows

bar man james was very accommodating and entertaining

swimming pool and gym facilities were good, staff were great and during covid was much better then i thought it would

the hotel, everything was normal, got clean in the room when it was the sign on the door, clean pool, friendly employees, typical english good food,

room was a good size, comfortable bed, excellent breakfast, friendly staff

superb breakfast and evening meals

the breakfast was huge, well cooked and very tasty

breakfast was excellent

the breakfast was delicious

quiet, late check out time, staff were lovely and looked after our bicycles

time i did stay for breakfast which was amazing - i had a cooked breakfst and criossant - highly recommended

breakfast and room

wish there could have been room service delivery for the breakfast and atleast bottle of water in the room as i found myself dehydrated and had to always go

there was only one member of staff who had his hands full checking in guests, serving at the bar etc

just young kids

also the bar staff and drinks were very nice and the breakfast was lovely

i enjoyed the spa with my friend and later went for an evening meal at the onsite steakhouse which was cooked

comfortable luxury quiet peaceful. pool sauna jacuzzi steaming facilities amazing.

the spa in fantastic!

service and social distancing was followed really well room service for breakfast and tea was fantastic quality and

short stroll to shops and bars etc room was fabulous bathroom had a spa bar very spacious and spotless

excellent breakfast and such lovely people

walking around the street with all your luggage isn't good when you have 2 kids in tow

breakfast was really tasty, great choice

staff brilliant size room for the money really good free wifi bonus when taking young children breakfast which was provided in the room rate was excellent

wifi would not work

room was spacious and clean, would highly recommend room 6 park suite

asked for a sea view and got one,self serve breakfast,good wifi,cheap pubs only 5 min walk

kids thought it was posh as the suite we were in was very big

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

stay here again, and would pay for the facilities next time as there is small charge to use the gym and the pool

food is good but trying to eat and have a pint when people in gym kit and kids are running around isn’t great

the ev charger was a bit distant from the hotel and vulnerable

and we had to turn heating off it was so warm staff were very helpful nothing any trouble to them gym and food a great

rooms clean, tea provided, wifi

the lounge, restaurant and bar area was just what was needed to relax and enjoy a cracking breakfast

wifi weak in some areas.

nice friendly staff very helpfull good reception area bar and dinning area very clean hotel

secure parking

d just one pack of two biscuits each day)

the rotunda bar and grill are great with a nod to high end sense without being stuffy

service could have been better found room door had been left on the latch by room

room service trays were left outside other rooms in the corridor for hours which smelt bad and gave

the wifi was good quality and easy to connect to

staff everything you want town centre quiet room super breakfast and staff attentive, nice bar and restraunt this was our second visit won't be our

very friendly staff in the bar who were welcoming and fantastic with our little kids

i was not impressed by the fact that i had to pay extra to have 24h wifi in the room

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

the pool and gym we used the pool every day

great stay, price is spot on and room was large. indoor pool and the gym was nice bonus

late check out for free was a nice perk

nice spa and gym facilities

breakfast

children are allowed in the pool would have been useful as it was not a relaxing environment with kids

wifi was a bit weak.

bar had a lovely atmosphere and plenty of areas to sit

good secure parking,

breakfast room parking staff

outside the door was a big bonus and dog friendly and 5 minutes from the city with a wonderful bar and restaurant highly

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

manager also met our request for early check in

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

the breakfast was lovely

and then helped me connect to wifi

hotel is fabulous decorated very well very clean has its own restaurant on site plus parking it's situated on a very steep hill but durham is very hilly recommend this hotel all day

do offer room service and the rooms are clean

tight parking.

was good here, breakfast was very good, staff were excellent, gym facilities were good and

great location air con wifi nice reception staff. comfy bed

it was great having a guest laundry to use

breakfast could have been hotter

about this hotel deserves 5 stars from the friendly reception team to room service the room we had was spotless and comfortable the breakfast was fabulous so all aspects

breakfast provided was of the best quality ingredients, tea, coffee all top quality, looking

location, decor, breakfast, quiet, clean

the kids loved the fact you can sit down in the shower cubicle

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

the breakfast was sent to the room and included yoghurt, fruit and fresh bakery produce

great bed. decor excellent. lots of parking. great setting overlooking the seafront.

perhaps less parking for staff out the fron to make more room for guests

welcoming reception, comfortable rooms and lovely bar area and restaurant

great bar on site. stunning views. quirky decor.

liked that there was a good bar on site that served meals

clean, comfortable, very friendly and helpful staff, easy to find and parking was easy

staff was friendly however wifi was a let down

quiet and comfortable room. lots of parking. decent breakfast.

having to go back out to the car to put a ticket on but parking is free so no complaints

situated, plenty of free parking, friendly staff, comfortable clean rooms with excellent en-suite bathroom

if you enjoy golf there’s a golf course next door

maybe a link for deals with the golf club for residents

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

my kids loved it

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

breakfast spot on tea time bar food spot on very warm place to staybrill

we have been to whitby which was great day out with kids

this hotel now for many years either as a family or just as a couple gettn away from the kids

we all

the facilities on site, gym , sauna ,swimming.

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

*wifi is strong and stable and the desks are spacious and comfortable

was good except 10am check out is to early didn't give chance for breakfast and a last swim in pool before having to leave

the price was excellent and the wifi was one of the best we have had in a hotel

large suite in great location , free parking nice spa facilities.

it was close to where i was working, the food in the bar was very good.

i was told i could come into the bar and watch the tv they had there

a lovely bar downstairs with a great restaurant

bar had a relaxed and comfortable atmosphere

although a pub i heard no noise from the bar even on a busy friday night

plenty of parking spaces in hotel grounds

bonus is there s an ev charge point

also no phone in room to order room service but was a

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

for breakfast and put our cooked breakfast order in behind the bar

spa area could use a little tlc

this is such a good value for money stay staff were amazing and spa was lovely enjoyed every bit

good quality bar food

cleanliness and decor, good selection of food in the restaurant and bar and in a nice

was great value for money great spa facilities clean and comfy room and super helpful staff will be visiting again for

stay at the spa hotel

parking was difficult at times and no food was served on the two nights we stayed but it appeared

loved it all we went on the hottest day in ages, so it was busy and we luckily got the lat parking

spa hotel is in a prime location, lovely big rooms and plenty of storage space

the bar has a excellent selection of beers wines and spirits

there was not a lot of parking spaces available when we visited, but it was still good enough for what we needed

wonderful hosts & superb breakfast. free parking.

accommodation, spotlessly clean, well appointed, fantastic breakfast, secure parking and a great host

quiet location with ample parking. excellent breakfast!!

plenty of choice for breakfast, spacious parking and the location is peaceful