breakfast: breakfast was great

our stay was great. a gym or a hot tub in the building would have tipped the scale to perfect!

location was perfect, clean rooms and lobby, breakfast was great. gym was beautiful.

service was great, very nice staff the gym is excellent for an hotel and for someone who trains seriously it makes a big

there is no pool or gym. location is a bit noisy near major roads. air con very noisy.

desk, bar and housekeeping staff were all great

we wished the bar was open

we were here for volleyball so kids leaving to be at courts by 7

swimming pool & bar were closed. no breakfast included. loud ac.

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

breakfast bar was delicious

i have little kids a bathtub is a necessity

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for walking or jogging

very comfy bed and well equipped kitchen

lots

room was spacious, comfy bed with lots of pillows,free wifi and great bathroom space

there was no room service

gave me an authentic 1980s experience free wifi.

confort, bar, clean, free parking, free wifi.

i love the room and the bar with dj music

small pool

they are very friendly with kids

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

the bed had hair all over the sheets and the wifi never works!

day, my kids wanted to go to the pool but it was dirty

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

the dryer didn’t dry so well in the laundry room!

we enjoyed the pool and whirlpool

pool wasn't very clean

they offer free hot breakfast which is better than i expected

free parking and breakfast

) & breakfast was awesome

the amenities

comfortable rooms and great amenities

points - size of room - comfortable bed - view over the lagoon - quiet area - pool & gym - good restaurants nearby less good - expensive car parking and breakfast - noisy

great pool

imming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service)

kids running up and down our hall

good gym and area to work

friendly staff and clean rooms is always high on our list when staying in hotels with our kids so we’d definitely come back again

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room was and cost, and where i might find the ice machines

great hotel. only thing is the line up during breakfast

breakfast was good, the staff was friendly

gym facilities are

andy,& anita at the front desk accommodated us upon requesting a early check in

hot breakfast was very good and easy to get to

gym was amazing, breakfast was definitely amazing

the hotel seems fairly new and very clean. breakfast spread was great and staff was friendly.

the breakfast was excellent as well as the fitness room.

the breakfast was the best i've had in quite a while

no meat at breakfast but still satisfied

the breakfast was extensive and wholesome

the hotel room kitchen was well set up

nice lobby. 24h gym facilities. spacious room. friendly front desk staff.

nice atmosphere. easy access to gym.

quiet and clean. breakfast excellent.

the kitchen and living area well designed

the staff were very helpful and informative and the on site bar and restaurant had friendly staff, full bar and good food which we couldn't fault

room service until we requested one

the hotel gives guests a wifi password, but we could not find a connection to a secure network

the room service,they diddn't clean the room 3 times in 10 days

value for what you get, very close to the airport, big hotel with plenty of space, gym/sauna/jacuzzi are free for guests, breakfast is fresh made to order

cleanness, staff, breakfast, gym

very friendly staff and good breakfast

early check in was great, it is such a hassle in other hotels, this was zero issue

got a nice quiet room on the top floor & early check in

outside spa

the kids in the pool and jacuzzi

cold water in the swimming pool

free wifi in the room.

free wifi. movies on demand. quick service. decent gym with pool.

the pool was extremely warm!

airport shuttle information at the airport not clear.

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

clean, nice area and convenient location and a shuttle that takes guests to the

close to sfo and had a shuttle clean and well maintained

like the pillows, and the gym and pool were closed which was a bummer

gym was old, not like pictures

a recovering alcoholic i was saddened that the happy hour bar wouldn't provide non-alcoholic drinks at all

free buffet breakfast, the best! excellent room service

the price of the food in the bar and also the shop store in the corner

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

d $26+ breakfast buffet was amazing- best i've encountered in years

great room, gym good for hotel but could be updated

i requested for the late check out at 1pm and it was granted that day

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

room new bedding good airport hotel shuttle bus also good and the drivers were very helpful with our

i loved the inside swimming pool. specially for the kids.

great location, above average gym. room service was good

bathroom lock broken. no room service for second day stay.

room was clean. front desk staff was terrific. the gym was better than most.

and free shuttle , 5 minutes to the airport

the breakfast is superb room was clean, comfortable bed, easy access from the lobby

close to airport, airport courtesy shuttle service, breakfast included, quick access to freeway

only thing we didn't like was not being able to get shuttle service from the airport to the hotel

nice clean rooms and hot breakfast buffet

location is fantastic and the gym was top notch!

it is so clean and huge! also, we like the pool.

bit more expensive than others in the area but great for kids and shuttle bus was perfect for a next day 6:30am

the bar is open late, and christopher is a superb and attentive bartender

9 floor open space in the center of the hotel just off the elevator nerve wracking when you have kids

awesome breakfast and great staff! exceeded expectations!

great breakfast and rooms were clean

parking is under the building, i was driving a box truck which i had to street park two blocks away

the rooms were very clean and there was a laundry facility near my room

very clean, large size rooms and great to have coin operated laundry onsite

so friendly and accommodating, free parking, free airport shuttle and great location

gym has a gorgeous view of the bay but will make workout more interesting if the old gym equipment

laundry facilities. one dryer was out of order.

the staff everyone from front desk to ladies taking care of breakfast buffet friendly and professional

breakfast was included and laundry facilities were available onsite

gym dirty and broken equipment

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

location and shuttle service to sfo

called room service twice for extra pillow and blankets didn't receive any

dinner in restaurant excellent - if a bit pricey shuttle to airport short

breakfast was very basic

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

they even accommodated my request for early check in and late checkout due to our flight times

nice location , big rooms , decent breakfast, lovely staff

location was great. right by airport. appreciated getting early check in and late check out

the restaurant staff is so friendly! the gym is excellent

was exactly what we needed- somewhere close to the airport, clean, comfortable with a nice gym and view

(same day to ongoing flight) no late check out fee

the swimming pool's water was too cold.

it was clean and the gym was excellent. comfortable beds and friendly staff.

friendly and helpful staffs, gym on site free wifi food onsite / snacks

easy checkin and the bar stayed open a half hour longer for us and other guest

very alive facility with food, full bar, amenities such as indoor heated swimming pool, games, gym rooms were modern and very clean

nice atmosphere, great pool, convenient location and fantastic shuttle service to the airport

24hr gym and the room layout / space

not able to order anything from the bar or restaurant until 4 pm, while by the pool

not able to order anything from the bar or restaurant until 4 pm, while by the pool

beautiful pool. fun bar. nice gym

bar was pricey

the bar tenders were fantastic. very knowledgeable about menu and drinks.

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

i loved the nespresso coffee in room, the great gym and floor to ceiling windows stretching the length of my room with a beautiful sunset view

an exceptionally good gym - a cherry on top

large room, very comfortable bed, great room service, very clean, easy to and from airport

dinner and breakfast was delicious

breakfast provided a variety scrambled eggs, bacon, oatmeal, waffles, hard boiled eggs, cereals,

very comfortable great breakfast great location closer to the airport

we were happy with our stay. the only thing i can think of is that gym light wouldn't come on.

very clean, free parking, free breakfast but we opted in to a restaurant within walking distance

it was so clean, the beds were comfortable and the breakfast was great

thing that was sub par was the wifi

the wifi went down

the rooms were lovely clean and the breakfast great

eat when been away for a while), comfortable room and reasonable price

wifi is fast and

beautiful room with great bar and restaurant

they said the bar was not opening until 5 pm so we had to go to left bank for drinks & appetizers

but bar area was clean and bar well stocked

the bar was closed on sunday night.

enjoyed the rooms and the well equpped gym. hip

breakfast was great but the food was cold

the rooms were large with kitchen,very nice

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

breakfast was a little bit boring . i stayed more than 7days and menu didin't changed.

were not expecting a kitchen in our room, and it was a pleasant surprise

they charged me extra for early check in.

noisy, kids running around playing in the elevator

wish i could have stayed longer - was just there to catch the 4:05 am airport shuttle....

free shuttle to the airport, location and price point

our room was nice and was great for our kids.

very clean, everything looks new, close to stanford campus, no extra fee for parking

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror, and free water bottles in our room

it is beautiful, with nice restaurant, bar, terrace and pool.

the pool area was great

spa and room service are professional and efficient

breakfast was only good

it is also close to a mall that my kids loved

the rooms are cleaned and they have indoor hottub and they served coffee and tea at night and breakfast in the morning is free

beds, sink too high for kids

gym was not very good

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

location near airport free wifi and parking lot friendly and helpful staff good breakfast clean, quiet and comfortable

that the pool was not open and it being july

location and under the circumstances with covid19 they did pretty good, with the room service, did order and they bought it up very quickly, thank you

breakfast was one of the first and the best full service take out in a brown bag that i have ever

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

use of laundry facilities and the spa/hot tub were well needed and much appreciated

i like it the place was good and quite there’s a cute nice little pool and fitness room

i was even able to get a shuttle ride the next morning for free

however it was not a swimming pool it was a whirlpool that was a jacuzzi

ly a tip built in)

i might have said the need to use room service for breakfast, but there was no special room service addon

location with a small but useful gym

mini bar well stocked too

it would be great to have a gym

amazing overall service. pool is divine.

great gym. beautiful property. lux room amenities.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

staff was very friendly and the shuttle to the airport was great!

coin laundry and comfortable clean rooms are pluses

free shuttle is awesome

very close to the airport and the hotel provides free shuttles every 30 minutes

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn’t hear back was

breakfast is good but really expansive

very noisy street, active from 5. not sure nobu is what you want for breakfast

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

) airport shuttle

things needed improvement like the first laundry, refrigerator at least in the room

the shuttle to the airport is perfect too

always a great budget option near the airport. free shuttle a bonus.

very convenient from the airport, service shuttle is amazing too

many things close like the spa and the restaurant the gym is nice but its fairly small

then when i went to the coffee bar they were extremely

fabulous first class hotel, love the pool, the shop the food and service up there.

phone not working, steam bath in spa not working, room service wrong, shower not working properly

an outdoor swimming pool with warm water

the bar was comfortable & convenient

staff was really good! gym was also good enough.

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

very clean and rooms really well presented. gym was really clean and nice to work out in.

new gym a

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around $1 per

the hotel was nice way to expensive i didn't get free wifi like it said upon booking.

but i think the kids were in their room when security checked

had to summon a staff from the kitchen, for the pickup and payment; no one at the front of the restaurant

didn’t eat breakfast but location was spectacular.

the fire pits by the swimming pool are a bonus feature

location, staff, the gym. the room was great!

did not have the option to use amenities like heated pool & jacuzzi: way too cold out but it looked great

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

king bed, easy parking and no additional parking fee, hotel staff very kind and welcoming, heated pool and jacuzzi, and location was great

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

liked the fitness room

room was next to the laundry room and it was very loud

i was able to get early check in and late check out

i was able to get early check in and late check out

breakfast was great as was the service

the pool area is nice, but the pool itself is a little dated

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

i could order breakfast anytime

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction was very loud and made daytime resting impossible