parking was slightly difficult.

very clean hotel with cute little robot delivering room service!

how clean the hotel was and the breakfast was great a real breakfast

awesome breakfast and great staff! exceeded expectations!

the rooms were very clean and there was a laundry facility near my room

had an extended stay at the hotel nia during covid, and during the summer when the pool was sublime

the bar tenders were fantastic. very knowledgeable about menu and drinks.

hotel is new and very clean pool. also staff are so nice

beautiful pool. fun bar. nice gym

the pool area is beautiful with immaculate vibes

breakfast was fantastic as was the room and the pool.

nice gym, pool

the breakfast was quite fine

our room had a kitchen and small sitting area plus a dining table

very spacious and clean room, nice and quiet location. good gym and even pool

didn’t get to the bar or restaurant, but will be back

we loved the liquid soap in the bathroom instead of the bar soap

they said the bar was not opening until 5 pm so we had to go to left bank for drinks & appetizers

the bar was closed on sunday night.

while really nice, weird location for the gym

location, parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

loved having a full kitchen

breakfast was excellent and the check-in clerk was amazingly attentive and capable

breakfast was great but the food was cold

the breakfast was the best i've had in quite a while

gym was very clean as well

they offer a smaller gym, relatively large rooms and a complimentary breakfast

breakfast was great. staff was nice!

the staff was wonderful and breakfast was delicious

gym facilities are

breakfast was good, the staff was friendly

the breakfast is great

andy,& anita at the front desk accommodated us upon requesting a early check in

gym was amazing, breakfast was definitely amazing

the price was amazing all except the pet fee

also the pet fee is $75 not $50

terrific bar with good meals/snacks available late

there is a small bar with very limited food service in the lobby

room its spacious when you have kids that loves to move

great pool

the amenities

convenient 24h gym with free weights, cardio machines and a pulley

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit talk have drinks the rooms/

$10 i was able to upgrade to a larger corner room with a view of the water and pool

pool wasn't very clean

liked being able to get a two room suite with a kitchen

spacious room, pelaton in gym and free breakfast

suite has a well equipped kitchen and a spacious living room

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

the pool area was great

nice pool, friendly staff

issues - this is a $600 per night hotel, yet no breakfast to speak of now, no room service, no lunch in the hotel, no coffee 11 am if one wants it, just an evening bar service

manager was very accommodating--filled our gas tank when gas siphoned off in parking lot

art from some slightly stale pastries at the bar), nor was there any room service or catering available during the day

good breakfasts good location off freeway nice gym

ally a lot) of animal droppings. i saw a live raccoon. wifi unstable and not much signal

not having a laundry facility inside our room, but no big deal.

great place for family with kids. basketball court and bbq are just great for family fun.

wifi was kind of slow.

the bar is empty, the bar tender is not there

stylish decor, and the upstairs bar was nice

limited common space and amenities. ice only available through room service.

the natutral light. the bed. the location. the service. the gym.

i might have said the need to use room service for breakfast, but there was no special room service addon

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

very noisy street, active from 5. not sure nobu is what you want for breakfast

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

rooms are the best, balcony lovely touch and awesome gym

we came here for a little staycation to utilize the pool for my two young kids

my kiddo loved the kids’ cheese pizza & side of fruit

pool was being rented out for kids pool parties

no hot tub by the pool or bath tub in the room

need to remind the front desk to deliver laundry

gym was minimal

have been more explicit about having food by the pool

the gym is small but decently equipped

hotel location is a+; room is large and with nice walk in shower; the pool is perfect!

did not have the option to use amenities like heated pool & jacuzzi: way too cold out but it looked great

the pool area is nice, but the pool itself is a little dated

breakfast was great as was the service

very nice pool area lots of room to lay out and also have comfortable cabanas

if i had to call anything out it would be the chlorine pool

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction was very loud and made daytime resting impossible

amazing overall service. pool is divine.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

great gym. beautiful property. lux room amenities.

pool area was a bit underwhelming but the customer service on deck more than made up for any

phone not working, steam bath in spa not working, room service wrong, shower not working properly

the pool is so small it's hard to get chairs.

cocktails at the bar never disappointed

fully booked spa for 4 days. limited natural light in rooms (windows near ceiling).

great breakfast variety and hot. good customer service.

there is no pool or gym. location is a bit noisy near major roads. air con very noisy.

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

large breakfast area

clean and breakfast

i promised the kids we were going to swim

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

we wished the bar was open

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

swimming pool & bar were closed. no breakfast included. loud ac.

good work station, and free parking

pet fee is too expensive at $150. my dog is clean and si not make any mess on the floor.

laundry, which is still only $1 per wash

room service is bad, there was no water for a day and wifi got disconnected for a day

the bar downstairs is awesome

they are very friendly with kids

rooms, nice outdoor pool

the pool area was easy to access and fun to use

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite restruant

i liked the fitness center and pool.

the dryer didn’t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

the pool area seemed too small for me.

pool didn't seem heated

quiet, thoughtful extra touches for comfort, friendly staff, better than most continental breakfast, convenient location and easy parking

presence of a coin laundry part of the hotel

as we were on a toad trip the laundry room was a great addition

they have a coffee/beverage bar and our morning coffee was included in our room rate

breakfast was donuts and croissants only.

the room was nice and the staff were friendly. the wine bar was also a very nice touch

the nest does not have a full breakfast as booking had indicated

the gym was

breakfast, the telephone worked, the clocks automatically went forward for the time change, good

breakfast was excellent

offered continental breakfast

cleanliness of room, upkeep of grounds, free breakfast

allowing a late check out

location , size of room , gym , pool

swimming pool was perfect

didn t know restaurant and bar area totally closed on sunday

i just wish the bar a restaurant would had been open, but it wasn't a negative.

i want to relax and take my kids to swimming pool and start inside

problems at all), fairly quiet for a busy street, and perfect location to stanford

wifi a bit spotty

the wifi was super fast, and the ac worked perfectly, and the bathroom/shower were great

the price of room service breakfast.. i opted to walk down to hobee's instead.

laundry machine and dryer at reasonable coinage

kids upstairs

kitchen and coffee in room

underground parking narrow space.

room service, beautiful room, convenient parking, mini bar, everything!

room was clean easy to get to parking was easy

great place for the price. good breakfast.

pool no heated so was very cold but kids enjoyed big jaquzzi

information/instructions in room, phone didn t work so had to go to lobby to ask questions, no room service, breakfast wasn t included even though they had a restaurant with a breakfast buffet

couldn't get wifi in my room, only if i was in the main building so they did move to the main building cause i

i love the food and bar area

absolutely love how the staff made me feel like family and the breakfast is the top of any hotel i have ever stayed at

i was in love with the little kitchen area. i felt like i was in a studio apartment for my stay.

the ev chargers and the friendly staff are the 2 major draws for us

breakfast was great everyday

great equipment; kitchen, full-size fridge, microwave, usb chargers for multiple devices

the long bar, restaurant, gym and food

bar is difficult to get a drink at when busy

nice bar to hangout during happy hour,

the pool area & dining outside was calm and quiet

whole set up with restaurant, bar, pool

also there is only 1 bike available to borrow and the pool is tiny

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

to use the key for the elevator, i could hear a lot of noise outside and from other rooms, small pool

pool very very small

modern- nice pool - cool bedrooms

the bar was beautiful and the bartender was a pro

nate at the bar was excellent

no pet fee

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose birthday was the day before

had a drink at the bar and service and drink was wonderful

i loved the layout of the pool and fire pit

small kitchen area made it easy to prepare coffee - and you could do more if you wanted

beautiful room. great breakfast. close to menlo college

our suite had a full size fridge, a kitchen, nice long couch, and was overall very spacious and comfortable

the gym was good enough to do the daily work out because it was empty in the early morning

great breakfast options ( note breakfast is at an additional cost) nice gym and swimming pool

we didn’t use the pool or hot tub or gym

i didn't see a place for breakfast

we didn’t use the pool or hot tub or gym

very clean room,nice location very friendly staff. bar and restaurant located at lobby

sn't told and no signs i saw), location not great but acceptable, mostly

the staff were very helpful and informative and the on site bar and restaurant had friendly staff, full bar and good food which we couldn't fault

there was only one person making rounds of room service and when they were on a break, well than that s just too bad

t clean), only got room service if asked

it has a bar n restaurant located inside the hotel

great view overlooking the golf course

we got here a little early and just came to check to see if we could do early check in and the guy at the front was so

a nice sauna, right next to a golf course

small room. no a smart tv. ice machine was broken. no cleaning wipes for gym equipment.

the front desk staff was extremely accommodating and i was even able to do my laundry.

the hotel was full of people all going to the same show and the bar was lively for the preshow drinks

has everything you need in one building with a bar, restaurant, pool and hot tub

things to note: during our stay they didnt offer room service or lunch and dinner service

great location! great vibe! love that the bar stays open late for concert goers!

the aesthetic, ambiance, free parking/wifi, friendly staff, amazing pool area and spa amenities.

room service could be improved

faster free wifi.

roomy & clean with great wifi

is great about this hotel, but i chose to come back a second time because of the robotic room service

food was awesome though and room service is prompt

that i only had two hours to sleep before my shuttle to my flight!

we loved the pool. you could book a swimming pool for one family for an hour or two.

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags, etc

airport shuttle

good facilities - gym and indoor pool

airport shuttle information at the airport not clear.

nice clean rooms with comfortable beds. free shuttle was so a bonus

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

is shuttle bus to/from the airport

even the hotel restaurant and bar closes early

i called room service and took them two hours to come by and provide the needed amenities

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

free hot breakfast and pool for kids.

love the waterfront the breakfast was amazing. the kids loved it.

free breakfast.

clean gym & spa facilities

the breakfast was okay.

the hotel was clean, good breakfast and comfy beds

breakfast was good

pool dominated by a group of loud kids unsupervised past pool closing

the outdoor areas with games and a heated pool. the rooms are big and very comfortable.

are great and well kept, gym is wonderful, location is close to mountain view downtown, staff is great and the restaurant

outside was gorgeous with a food truck, restaurant, bar, playground for kids, heated pool and huge gym

pool was awesome

room service was prompt

airport shuttle service that runs every 30 minutes was very convenient

the restaurant could not deliver room service, i had to go down from my room to pick up food.

use keeping) was friendly and helpful

room service charges were over the moon and food quality was poor

the breakfast the serve exceeded my expectations

think the small kitchen was very nice

i didn't use the gym or pool, but the room was clean, all amenities were available and the bed was comfortable

kitchen

would have like the pool hrs to be till midnight so adults could have time without kids in it