we can’t wait for the pool to open so that we can come back and hangout in the pool

very clean, friendly service and prompt shuttle to and from the airport

everything-breakfast, cleanliness, room.

breakfast was amazing! the staff was fantastic! we really enjoyed our stay.

the rooms and the kitchen were very clean. we had our children with us and they loved the

free shuttle is awesome

location by the airport was great with a easy to use shuttle available

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

the shuttle service worked perfectly

very close to the airport and the hotel provides free shuttles every 30 minutes

it is also close to a mall that my kids loved

curtain rod is broken so bathroom foods, room smells like onions, can hear people through walls, gym is abysmal, sauna is broken, carpet is pulling up from floor, air conditioning runs but blows

gym was not very good

the gym equipment is very dated

close to airport, amenities not listed on web site (breakfast, gym)

i was able to get early check in and late check out

i was able to get early check in and late check out

liked the fitness room

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

things needed improvement like the first laundry, refrigerator at least in the room

laundry on site and friendly staff

one laundry room on site

very clean,, and they also have a heated pool awesome!!!

hotel no frills heated clean pool , next to costco and mcdonald’s fine dining in walking

laundry really expensive to do on site

love the room and love the lobby it was a great atmosphere i especially love the continental breakfast

i would have to reserve the shuttle

it offers courtesy shuttle from and to the airport

room, free bf and free shuttle pick up from airport

clean rooms. convenient to the airport. good bar and restaurant. great staff.

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

handy for the airport bed comfortable rooms big gym decent

staff were nice, and i really like that their gym is 24 hours

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

spacious. clean. healthy breakfast. friendly staff. great service.

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

i did miss having a hot breakfast

was disappointed that spa room out of order

it was clean and had a spa and work out room that was excellent for the price

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

very convenient with free shuttle bus

super location airport shuttle and great breakfast

pool was not open and the full

they put me in a quiet room right by the guest laundry area as requested

forget about room service, takes forever to get an answer

made to order breakfast

room service :never attend phone room service

i called front desk that our room was never had room service done

pool was loaded with kids ,need more adult time til like 9-minight

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

excellent breakfast & great coffee.

breakfast was very good

super clean, great staff. breakfast was excellent

nothing to entertain kids

enjoyable, quiet, great location and a fantastic breakfast.

clean and safe but the main reason i moved from my airbnb to stay there was for the use of the gym - which was not open

liked: amazing and huge breakfast, convenient parking, friendly staff, fun games room and nice gym, and proximity to the bart and the freeway

location: excellent hot breakfast lots of seating available; friendly staff; ample free parking is a plus

the gym was everything i needed

the breakfast

the hotel has a decent gym

i am eager to see their gym and game room which was covid closed

very clean. room was great and breakfast was good too.

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

go workout in the gym and go get in the heated pool

thought the restaurant and bar were very nice

the pool was too cold

and the service sitting at the bar was underwhelming at athe moonraker

allowed early check in at no extra cost gave us a free upgrade to a fabulous room

the gym is enough

wifi speed is not bad

they had popcorn, hot cocoa bar & were so kind to my talkative kids

the wifi connection

no room service

breakfast was good

all the time, good breakfast choices, not too much

great to do a load of laundry. the place was clean and quiet.

closing it was properly was almost impossible by the kids and there was no door locks

kitchen was great

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

did not like the tile floor in the pool area

we very much appreciated the late check out and that the property is within walking distance to a few restaurants and a

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

not really a wow room view pool was very small

there were breakfast sandwiches offered for a fee. coffee was available.

excellent airport shuttle service

gym was bad, breakfast hours weren’t helpful.$15 to park nightly.

they charge $12 a day for parking, which isn’t that easy to find, and their advertised breakfast is quite

facilities, such as gym, swimming pool and restaurant very limited breakfast, only one item to eat and one drink-very

staff, nice location for some quiet (about 15 minutes from downtown), good walking trail, kitchen with stocked supplies, and a full size fridge

and last but not least was the free shuttle to the airport

shuttle pickup can be frustrating

nice and good enough equipped fitness room

hotel staff is so kindness! the shuttle service from the hotel to the airport was good.

clean, cost on point and very accomodating of my very late check out.

more variety for breakfast pastries

had to pay 40$ extra for “early check in”, we arrived around noon.

i also thought that the extra payment for late check out at 4pm was quite reasonable

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on the night stand and desk or having elevated beds

we had no idea it was going to have a full kitchen and the bed was very comfortable

room was clean an excellent room service was really nice

the staff was excellent and the shuttle was great

airport shuttle service good breakfast friendly and helpful staff large room good room amenities

i loved the kitchen view and the customer service was amazing

free parking, breakfast included, laundry room available, secure

has an issue with the wifi not working.

the breakfast area was packed. good and bad lol.

has a good simple gym

my stay was mid-week so i didn't experience any issues with the free parking or noise

indoor pool with warm water and ocean views

towels at the pool

the views were gorgeous (especially in a sunny day), kids enjoyed the pool, and the beds were very comfortable

the enclosed heated pool has the best view ever

location, the comfort of the jacuzzi, the pool, the exceptional staff, and the beauty of the beach right across the street

location, suite, renovation, the hotel. the staff, the breakfast.

pool was not warm, it is only march though.

pool needs someone to monitor it on a daily basis

i really like the gym and the room layout is decent

really liked the suite with the kitchenette that included a dishwasher

loved the variety of restaurants to suit everyone- bar with burgers etc, market with sandwiches and a more formal restaurant with a very attentive

was after 11pm) but we were able to get something from the 24

close to airport . direct access by airtrain. great gym. functional market to get healthy foods

lovely staff very accommodating with our requests to store luggage and late check out

the restaurant and bar food and service was also exceptional

gym has nice view

the staff provided my requested early check in with a short wait

requested early check in

has a restaurant, gym and pool

the extremely helpful staff, the bar and the convenience to the airport plus parking

pool was nice but cold the rooms were all spacious and we had two different ones the lobby and bar hip and modern privacy safety pet friendliness , aloft is amazing if you’re

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the lobby

it's always clean and has a great lobby for kids with games and pool and a bar for adults

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

friendly and helpful staff; convenient airport shuttle; super comfortable room

early check in

comfy beds, shuttle timely, good price

), the restaurant food was great, staff was awesome, pool area was great

could use more towels at pool area

easy shuttle from airport, nice room, excellent fitness center and pool.

shuttle was on time

she didn't provide information on free wifi for members or any perks associated

great breakfast, great price, great location. breakfast and service were fantastic!

would be nice if shuttle to airport were every 25-30 minutes instead of every 45 minutes

mel was so very nice and we also enjoyed the friendly room service robot

i liked the shuttle to the airport, after a good,quiet night's sleep in an exceptionally clean room

i requested a very early check in as our flight landed early morning

a big hotel, but at 10pm the restaurant has closed and no room service available

has a great view of sfo runway! has a clean safe bar area for food with a friendly staff.

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

the hotel was very close to the gymnastics event my daughter was participating in.

the airport shuttle was right on time with a great driver

room was clean and very spacious for 2 adults and 2 kids

worked out at the gym with plenty of equipment

the staff was very friendly and helpful. the breakfast was excellent. the room was clean.

good: early check in was free

the gym, room, room service, valet and staff was excellent. very friendly .

we had a great stay. we loved the bar area great drinks and food options.

location is fantastic and the gym was top notch!

request for late check out foc agreed immediately

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

clean room good amenities with a gym that was workable

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and no

shuttle service running every 30min, breakfast including hot food(egg scramble, sausages,,), decent

and free shuttle , 5 minutes to the airport

my wife and kids couldn t physically do it

we didn't eat breakfast there but a late night snack in the bar was awesome.

we arrived late at night with tired and cranky kids on christmas day

convince to airport, great breakfast.

the gym and pool were great

arrived very late but still had a nice welcome with a warm cookie

room service was great and prompt

use keeping) was friendly and helpful

airport shuttle service that runs every 30 minutes was very convenient

airport shuttle

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

is shuttle bus to/from the airport

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

front desk was also helpful and accommodating with early check in and an hour later for check out

we called the room service for the soap but it was never delivered

love the waterfront the breakfast was amazing. the kids loved it.

was perfect just when i ask the room service for extra towels she was really mean and

a recovering alcoholic i was saddened that the happy hour bar wouldn't provide non-alcoholic drinks at all

room service was fast and food was good

the hot tub at the pool area was under repairs

so helpful and great drinks, bar and breakfast service

room service always found time to clean my room even though i usually asked not to be disturbed

loved the bar area and the food

nice esthetic, nice neighborhood next to a golf course, right on the freeway, but huge concrete wall keeps any noise at bay

very friendly staff and good breakfast

tricky to find. gps is a must. but if you like golf there's a course right nearby.

early check in was great, it is such a hassle in other hotels, this was zero issue

there were many amenities included with the rate, including access to laundry facilities, a fitness center, sauna and free breakfast

the room service,they diddn't clean the room 3 times in 10 days

has gym and sauna

there was only one person making rounds of room service and when they were on a break, well than that s just too bad

st keep on opening and closing), you can hear the footsteps from

restaurant and bar on sight.

kids might struggle to find enough to eat although plenty of pastries available

location staff early check in safety

kids might struggle to find enough to eat although plenty of pastries available

i felt very comfortable staying with my two teenage kids here

we were very pleased with the early check in availability.

the first floor rooms, you can hear everything happening in the kitchen and lobby area

excellent breakfast. very spacious room. friendly and helpful staff.

gourmet breakfast is not gourmet, not a kitchen cooked breakfast--limited choices, should be

since breakfast is in our room a larger table for eating would be nice

breakfast was one of the best we've ever had, there's free tea and coffee downstairs 24/7 and