the pool and hot tub were nice

the kitchen and living area well designed

very clean, convenient grab&go market, breakfast included.

the breakfast was quite fine

the hotel room kitchen was well set up

gym was very clean as well

service and breakfast

the breakfast was extensive and wholesome

the staff was wonderful and breakfast was delicious

no meat at breakfast but still satisfied

breakfast selection is very weak

the breakfast is great

excellent breakfast perfect room excellent service

andy,& anita at the front desk accommodated us upon requesting a early check in

everything about it was amazing. breakfast was sooooo good also.

hotel had sufficient parking, had hot self serve coffee available for guests in the lobby, complimentary hot breakfast

the rooms were very clean and there was a laundry facility near my room

incredible complimentary breakfast

loud parking lot next door

the parking is okay, the parking spots are small but parking is easy and accessible

breakfast was very good

trundle bed/sofa was perfect for traveling with kids

terrific bar with good meals/snacks available late

friendly staff and clean rooms is always high on our list when staying in hotels with our kids so we’d definitely come back again

nice pool and fitness facilities

room service option the big gym

pool is definitely heated and beautiful

comfortable rooms and great amenities

the gym had everything i needed and the bar was good as well

we appreciated the location, the gym is incredible

loved the fact that they had a indoor pool

was clean, pool & hot tub area, plus outdoor patio nice to have available..

clean, well located, kitchenette, well equipped.

good breakfast choices that change day to day

pool wasn't very clean

rooms seemed more like a small apartment, fully furnished with a small kitchen

at supermarket down the street and have a nice bbq on their massive bbq grills right outside the pool area

they even had a laundry room on site

the room we had came with a kitchen, while traveling with kids, its necessary

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their market

staff is very nice. the bed is comfy. the breakfast is good.

clean and breakfast

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

no fruit at breakfast except bananas

there is no pool or gym. location is a bit noisy near major roads. air con very noisy.

but bar area was clean and bar well stocked

the bar service was slow

valet parking only, bar closes very early

we loved the liquid soap in the bathroom instead of the bar soap

only sprinter treadmills not normal treadmills in gym (very minor!)

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

the rooms were large with kitchen,very nice

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very fast wifi free

bedroom/two bath suite with kitchen was perfect for a family (especially at the end of a week long trip)

efficient staff, cleanliness, quality of the breakfast, ease of checking in and out

the bar tenders were fantastic. very knowledgeable about menu and drinks.

beautiful rooms, the pool area and outside seating are amazing

beautiful garden with a lot of seating and pool

the pool area is beautiful with immaculate vibes

not able to order anything from the bar or restaurant until 4 pm, while by the pool

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the dryer didn’t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

she explained that she was not allowed to write '3 kids' on the coupon

swimming pool & bar were closed. no breakfast included. loud ac.

better quality soap and bigger bar soap. hot water was a not always hot

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

the gym equipment is all new and in perfect working order

also bringing actual room service back would be

basic wifi is good at times

room service very good

laundry facilities, swimming pool, service center, close to a big shopping

service, food, central location, gym

great gym. beautiful property. lux room amenities.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

wifi signal is very weak, almost so you can't use it.

day, my kids wanted to go to the pool but it was dirty

lobby has a nice little bar for a quick

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite restruant

the in- house car that took us to restaurants, the cookies and the wine and the fabulous swimming pool

it is beautiful, with nice restaurant, bar, terrace and pool.

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror, and free water bottles in our room

party bar open very late

art from some slightly stale pastries at the bar), nor was there any room service or catering available during the day

no wifi or refrigerator

ice is only available through room service

wifi worked great without stopping for a second

i might have said the need to use room service for breakfast, but there was no special room service addon

the gym could be better facilitated

very noisy street, active from 5. not sure nobu is what you want for breakfast

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

great rooms and great breakfast. very friendly staff. also top location in palo alto

i asked for a garden room facing the pool, and it was made possible

wifi is fine, comfy beds, staff is super friendly our booking included breakfast and the buffet is

no hot tub by the pool or bath tub in the room

clean room, clean bathroom, room service was good. it had all the necessary amenities.

in staff need to be trained , 50% of the time they were not customer friendly , house keeping & room service staff were

the gym was very nice and the location was perfect for our needs, love that everything we needed and

king bed, easy parking and no additional parking fee, hotel staff very kind and welcoming, heated pool and jacuzzi, and location was great

kids loved the pool and hot tub

location, staff, the gym. the room was great!

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

breakfast was great as was the service

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

the pool area is nice, but the pool itself is a little dated

wasn’t clear about pool hours

an outdoor swimming pool with warm water

then when i went to the coffee bar they were extremely

the pool

pool side dining.

good coffee, clean room and bathroom, good wifi, friendly staff

wifi was disconnected, bathtub was already slippery, phone not working, some lights were out

t buffet

restuarant n bar were definitely a plus

it has a bar n restaurant located inside the hotel

breakfast options were plentiful, location was great close access to the airport and sisters house

the jacuzzi, sauna and gym were a great bonus

location and breakfast was awesome

there were many amenities included with the rate, including access to laundry facilities, a fitness center, sauna and free breakfast

comfortable beds, good complimentary breakfast, convenient location

charged 35 for parking and a fake gym

ev charging station and free water dispenser.

just snack! it is not really breakfast.

the breakfast an have to pay to swim an park an use the gym

the property also has a laundry room and a deli shop, which was very convenient

also,we had a meal at the bar the night before & it was very nice

staff was great and your room service was spectacular

located near the airport, free shuttle, nice room with great bed and pillows, good wifi

loved the bar area and the food

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

nice clean rooms with comfortable beds. free shuttle was so a bonus

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

is shuttle bus to/from the airport

the gym was nice

we did not have hotel breakfast

great continental breakfast

the room was nice and the staff were friendly. the wine bar was also a very nice touch

one guest/party were allowed in the gym at one time

the price of the food in the bar and also the shop store in the corner

the gym is in urgent need of refurbishing

love the waterfront the breakfast was amazing. the kids loved it.

even the hotel restaurant and bar closes early

gym was old, not like pictures

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

use keeping) was friendly and helpful

the room service staff

they were able to accommodate us to an early check in providing we paid an additional charge.

d $26+ breakfast buffet was amazing- best i've encountered in years

allowing a late check out

breakfast was great. service was nice.

great breakfast, friendly staff.

breakfast was excellent

it was very clean and quiet. the breakfast was good. the location is convenient.

convince to airport, great breakfast.

swimming pool, gym, internetspace, restaurant and bar

we didn't eat breakfast there but a late night snack in the bar was awesome.

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it's only for 2 people and try to get more money out of

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

our flight left early so we didn't try their breakfast

the staff was friendly and there was an airport shuttle

the breakfast is superb room was clean, comfortable bed, easy access from the lobby

quiet room with a great breakfast and laundry room.

heated pool

hilton wifi is always way more problematic than it should be

i want to relax and take my kids to swimming pool and start inside

i can hear the young kids next to me through the connecting door at 8- 9 o'clock, and very early in the morning i can

relaxing , quiet , clean , indoor pool

the staff in the breakfast and bar area were superior, with exceptional customer service skills

fit our family of five comfortably (3 kids)

great location! hotel shuttle every 10 minutes!

good: early check in was free

time there were a couple of conferences with lots of kids who were over zealous at times

free shuttle to airport

laundry machine and dryer at reasonable coinage

the laundry room could be upgraded

they didn t have a coin laundry machine

wifi was not stable

the wifi was super fast, and the ac worked perfectly, and the bathroom/shower were great

beautiful secret garden with spa available

parking was easy

since parking near the inn is so easy to find, walking downtown was simply a matter of leaving my room

the spa was not available really was looking forward to be able to use that

location was perfect, parking was free

liked it has a restaurant so one can find good food without leaving the hotel- it also has a gym and a pool- the gardens with logo fish and ducks were amazing plus well maintained- the staff

my kids,

smart tv to stream my device, updated bathroom, quiet, and beautiful koi pond with clean swimming pool

kids enjoyed the pool which is 8ft deep at one end

the gym is very basic, it could be better equipped.

nice hotel nice room no pool no restraunto....due to covid-19

would've like longer dining and bar hours.

comfortable, clean and great breakfast!

the front desk personnel were extremely gracious and accommodating, as were the bar personnel.

in the breakfast room was not too friendly, even i bring 2 kids, was not kind enough

my family and i love staying at this hotel because of there location and breakfast.

the breakfast was awesome.never had better at a hotel.

the kitchen facilities is very convenient, although i didn't

the cooks were the best - the breakfast was so delicious, i give it 10 stars

modern amenities. breakfast bed comfort

good clean and quiet rooms, yummy donut holes to munch on. nice pool and bar too.

bar is difficult to get a drink at when busy

great staff and facilities. pool area nice and newly equipped gym.

it was hot in the bar area

had a lovely time in the pool

fantastic staff very accommodating. reliable shuttle service

free shuttle to/from airport

didn't get early check in once arrived at 12:30pm, so we couldn't wash up or change for our event

the courteous young lady at the front desk,  allowed an early check in due to a flight change

early check in

good gym

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the price would definitely recommend and

having a restaurant and bar in the same parking lot was also a huge

breakfast sandwiches were not good

very clean, free breakfast, allows dogs

nice, clean. good breakfast.

pool, breakfast, bbq, very relaxed ambiance in the pool area and great vibe

breakfast was well done, not the standard cheap continental

heated pool

full kitchen

in breakfast room was a little abrupt when we asked for cooked breakfast items at 09:40, saying we

room had a patio that looked out onto the tee of the 4th hole of the golf course

roomie small kitchen center table

decor a bit dated, gym could be improved, pool was closed -

outdoor patio was private and the pool was a pleasure

no hot tub. pool closed. no sauna

to use the key for the elevator, i could hear a lot of noise outside and from other rooms, small pool

pool very very small

cold swimming pool

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like a hot tub size than a pool size - uneven service - the person who was checking us

nate at the bar was excellent

the gym was incredible—modern, thoughtfully equipped, and even included small details like chilled

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose birthday was the day before

the bar was beautiful and the bartender was a pro

no pet fee

gave us a good room with great view of airport which kids loved the most

there is a gym and indoor pool with jacuzzi both of which i was not able to use although i wish i had

the food at the bar restaurant was tremendous

beds were old and worn out. no room service

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude2cud83dude2c

new, clean, convenient location, good gym

night sleep, fast check in, great bar inside hotel, and i loved all the included amenities

the amenities (fitness center, pool area, etc

great breakfast options ( note breakfast is at an additional cost) nice gym and swimming pool

the pool area is nice and relaxing to sit

nice location , big rooms , decent breakfast, lovely staff

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

nice breakfast, easy check in, and great accommodations!

great room, breakfast was amazing and the staff was very helpful!

easy check-in, check-out, great breakfast, and very close to the airport